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Madison Heights Realty Group

5.0 (1 review)
Closed • 8:00 am - 8:00 pm

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Lennar Tampa Division Office - Dirt stuck into caulk

Lennar Tampa Division Office

(15 reviews)

Westshore

Reviewed some Lennar homes in FL. Found the floor plans to be quite good but the exterior designs…read morelook like government projects. No architectural detail on these homes. These homes are mass produced like an assembly line. No interior customization is offered. All the homes have the same flooring, padding, carpeting, tile, cabinets, lighting, etc. Considering all of this, including the overly inflated pricing, we were put off. Home shoppers beware

If I could give no stars I would. Buyer beware do NOT buy a Lennar home. They throw these homes…read moretogether and pay no attention to workmanship and make horrible mistakes. Don't fall for their so called "warranty" either as they do not honor their warranty. I've had two major issues with this home and they did nothing about either one. Most recent I have a leaking window on the second story that has had a window inspection with caulking, then roof inspection and then hurricane shutters company inspection all this and they say "After investigation of the source of the leak from your second story window it has been determined that this is a homeowner maintenance issue. After having the window company, roofers, quality assurance manager to look at stucco and paint, and the painter and also due to the age of your home this is something that will not be covered under the lennar 1-2-10 warranty. If you have any questions please let me know. I wanted to make sure I did everything in my power to see if there was something I could do for you". I have had four other new homes built (by reputable companies) and never once have I ever had leaking second story window. I guarantee that this is a builder issue. They didn't even bother to open up the interior wall to actually investigate where the leak is coming from before they determined that it is "homeowner maintenance" issue. This just shows that they are trying to place the blame without even knowing where the actual leak is coming from just so they don't have to pay to fix their sub par workmanship. If you ever see a Lennar builder sign drive away as fast as you can. The first problem I had with this 2017 Lennar home was I walked into my dining room to find a puddle of water. I had to call a plumber and they had to open the ceiling and walls on first and second floors to find the leak and it was a PVC pipe (that I still have as evidence along with plumbers and water mitigation companies reports) and it turns out it was a screw in between the first and second floor that was screwed by mistake into the PVC pipe by the builder. The screw at first plugged the pipe but after two years the screw rusted and fell out leaving the hole for water to start leaking before long it leaked all India's the walls eventually ending up coming out into the dining room. I had to put a claim on my homeowners insurance for $15,000 and pay a $2500 deductible out of my pocket. This is the kind of builder that Lennar is. They take your money but take no responsibility for their horrible Workmanship and do not honor their warranty.

Mobley Homes - Sewer backup in front yard

Mobley Homes

(13 reviews)

Worst homebuilder in town. Wouldn't recommend the subpar, cheap, and crappy homes they build after…read morewhat we have been through. They stand by absolutely nothing they put their name on. Did I mention how incredibly bad they are? Absolutely horrible...

Tips for buying a Mobley house: 1. Consider any other…read morebuilder first. This is a terrible company with poor communication that uses intimidation to push through shoddy craftsmanship. Example: We requested a repair of a wall after the building manager had ignored my emails for weeks and then tiled over the drywall. Our original blueprint said to have the showerhead centered over the niche, but did not specify where on the wall the niche would go. We, being first time builders, assumed they would do it in a way that make sense, and didn't think to second guess this. As a result, they put the niche far down the wall so the two showerheads sprayed in more or less the same area, and yet it was per the contract because the showerhead was "centered over the niche." The only time we heard from Marc Mobley he said "If they didn't make the selection and are filing false claims with the BBB [I filed a TRUE claim with the BBB], then we need to cancel the contract. Please let me know where to wire the deposit funds, and I will do it today." As in, "if they continue to fight us on it we will just take the house from them." 2. Unfortunately, Mobley knows it's a bad company, so he buys in places people want to live. If you want the lot, you are married to this builder. In this scenario, the best option is to pay Mobley as little money as possible. During the build, we had to remind and prove that we had paid for major upgrades that were not being done. The details in our house are shoddy - the drywall, the paint around outlets, the joining in the floor, the molding, it all looks as you'd expect, like it was done by people who don't care about quality, just the number of houses finished. I recommend taking credits for things during the build and finding a better company to come do it for you cheaper and better after close. You can also negotiate upgrade money into your contract price (even at the housing explosion peak 2021, we got 20k in there, so I am sure you can do better). This is free money they give you toward all the things beyond the "Mobley standard." 3. Protect yourself. Hire an independent inspector, take photos, and demand photographs of the fixes. It was incredibly satisfying when our building manager answered a question with "yeah I don't know, that just happens," and our independent inspector was able to say "no, this happens because there was a mistake during install." Also have your realtor walk through the house with you as often as they are willing. Bring them on your blue tape day to notice shoddy workmanship. Regarding blue tape day - bring a marble to check your floors, bring a phone charger to check outlets, and take your own notes. Check EVERYTHING. 4. You have a grace year where they are still responsible for their errors. We got a LOT fixed in that time. A few examples: All our toilets were backing up and gurgling, there were multiple large holes left in drywall with smaller nicks around outlets and light fixtures. Caulking had not been re-touched and in some places had not been done at all. Tiles were installed upside down. The flooring people came back no less than 5 times to fix warping and pulling up from the foundation, and the floors are still uneven. At one point Kirk and our manager Reg came to our house and said that "Everything was to code." Not only did they not even bring a measuring tape into the house, but they couldn't actually tell me what code standards were. After further research, it was not to code. This could have been a lawsuit, but I just had them give me the materials to fix it myself. Be vigilant. We had a leak in our roof appear at 16 months after close, but since it was after 12 months, Kirk simply ignored emails and phone calls. 5. Know thy enemy. Even after dealing with them for 18 months, I don't know how much of it was malice and how much was ineptitude. As long as you know that they will try to take advantage of you at every turn, you can stay on top of them. Good luck.

Castillo Housing Group - This could be your dream home.

Castillo Housing Group

(4 reviews)

Westshore

Everything Hayley K. said is absolutely accurate! We are 6 years in our Castillo-built home and it…read morehas been a nightmare. A nightmare build from start to finish - almost three years! And I agree with the anger problem. Almost everything was an argument. By the end, I could not even be in his presence and let my husband handle it. Our latest fun is that all our first floor tile has buckled and now we have to replace it - ALL OF IT due to poor installation. The ONLY aspects of our build that we are happy with are elements that we chose ourselves and found the sub-contractors OURSELVES!

I definitely do not recommend this builder, at all. In fact, if this was the LAST builder left on…read moreEarth, I would figure out how to build a house myself before using this group again. If you do use them, make sure you have a great lawyer, because you're going to need one. For starters, our home was completed a year later than we were promised. Yes, a YEAR. It was really awesome being strung along and my husband being told "30 more days" month after month and paying month-to-month rent at an apartment, which was way more expensive, but we didn't want to sign another lease because we kept being told completion dates. Andrew who works there has a serious anger management issue. More on that in a minute. We LOVE the design of our home (obviously, or we wouldn't have built it). What we don't love, are the numerous problems we have had with our brand new home. Our home is 1.5 years old and has had more problems then I've ever experienced. Bad plumbing (leaking into our kitchen), bad electrical wiring (we've got to know our fuse box very well), our driveway is filled with cracks, our address numbers have fallen off of our house, our front porch is already cracking, our video surveillance was wired incorrectly and didn't function, our door leaks so much oil that it has stained our grout...we HAVE a home warranty, but getting anyone there to even answer the phone is a difficult task. Our roof leaked and has since caused hazardous black mold growth that the roofing company won't touch until WE have removed. Our neighbors have had many of the same issues as us. When you finally get ahold of someone, which is usually having to show up there, it's horrible service. Andrew has a horrible attitude and is difficult to work with. Things do eventually get fixed, but usually takes forever. OR, they will send someone to fix something and not tell you when the person is coming and it will be a day/time you aren't home...further prolonging having your things fixed. Jean, the assistant, also needs a serious attitude adjustment as well...I've never experienced such a poorly ran business in my life. Even worse, we have to do all the leg work of calling vendors to get things repaired who then give us a run around, citing how horrible Castillo Housing was to work with and how they actually feel bad for people who chose this company as their homebuilder. I'm a pretty rational, kind, understanding person...but these people have made me lose every ounce of patience I have...and the same will happen to you, too. Again, I love the design of my home, but I will never use this builder again and can only imagine what issues are to come.

Madison Heights Realty Group - realestatesvcs - Updated May 2026

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