I encourage anyone looking to purchase a DR Horton home to reconsider! We purchased our home in March 2024. We just noticed water damage to the ceiling in one of our bedroom (clearly a leak in the roof) one month after the supposed one year warranty. I notified DR Horton warranty and they denied the claim. How exactly does one know there is a roof leak until it causes damaged to the interior?! This is unethical and bad business. Do not buy a DR Horton home! read more

Dr Horton - Home Developers Near Me - Tampa, Florida

"DHI Mortgage pulled a hard inquiry on my credit and told me I was approved for an FHA loan, but never provided any written documentation, loan estimate, or pre-approval letter despite multiple requests. After I informed them I was switching lenders due to lack of communication, they canceled my file without ever providing the information I was entitled to receive." if i could give a 0 I would! read more

I've purchased 3 DR Horton homes in different USA states they're are a builder that stands by their product any repairs requested in the first year they take care of immediately! Also give a 10 year structural warranty. I only trust this builder as they have always taking care of my concern. I would absolutely buy a 4th home from DR Horton! read more

***DO NOT BUY*** The house we purchased in Palmetto, Florida was built with multiple severe defects. From day one, we've been dealing with a shower leak that led to a mold infestation. Two years later, this initial defect is still not fixed. We haven't been able to use our master bathroom for over a year and are living with a mold hazard. We reported the issue to the Warranty Director, Robert Draper, multiple times but for two years and two months, the mold hazard affecting our health has been neglected without resolution. There's been no progress or hope. ***DO NOT BUY*** read more

Dr Horton - We reported the issue to the Warranty Director, Robert Draper, but for two years and two months, the mold hazard affecting our health. - Home Developers Near Me - Tampa, Florida

DR Horton is easily the worst home builder I have experienced. Terrible quality, short lifespan on materials and bad customer service. They clearly only care about turning out homes and will leave you to deal with their issues. Stay away and buy from anyone else. read more

BUYERS BEWARE! Stay away from this company. I purchased a home in May of 2023 and I noticed that they did not install gutters. Yet, my surrounding neighbors had gutters. When I asked my point of contact, I was told that they were not needed and DR Horton would not be installing them on new homes going forward. Fast forward one year. Four more homes were build on my street to close out the community and ALL four have gutters, yet DR Horton refuses to install them unless I pay for it. Some other items worth noting, the model homes are a pipe dream to what you will get in terms of quality in your home (e.g. granite counters tops are far different in style and quality) . My house is 1-year old, and the cabinets are of Dollar Store quality. They have plastic pins to hold the shelves that easily snap off with any weight on the shelves. I have had electrical problems that continue to this day. The rugs are poor quality and mat down very easily. In my 40+ years of home ownership, this is by far the worse quality home I have had ever purchased. read more

Dr Horton - Neighboring homes on same street with gutters - Home Developers Near Me - Tampa, Florida

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I really wish we could give them 0 stars. We owned a DR Horton home in WA state that was AMAZING. That was 15 years ago and we came to Florida and bought another one thinking we would get what we bought in WA. There have been nothing but issues with this home since we purchased it. The cupboards are falling apart. We have a swamp in the backyard they never fixed but kept promising too. The plumbing just started leaking in one of the bathrooms. They didn't clean the house before we moved in and the paint is the worst thing I have ever experienced. One of the tiles is coming up in the bathroom. We have only been in the home a little over 2 years. read more

Quality and finish of home is very very bad. They make houses so fast that they don't care about the standard and final finish of the homes they build. I closed my house on 10/31/2023 and have had issues before and after. This is particular one is just too much - Not even 5 months this is a picture from the guest bathroom right when you sit on the potty right by the tub read more

Dr Horton - Guest bathroom by bath tub new home not even 5 months since purchased - Home Developers Near Me - Tampa, Florida

We bought a Dr Horton home during COVID. They took their sweet time building it and blamed supply shortages. By the time the house was ready we had spent upwards 20k in hotels. Once we got in the home , during the final walkthrough the construction manager 'danny' tried hiding a huge defect in the wall , an AC condensation pipe protruding from the wall. Instead of fixing it they placed a huge stove in front of it to hide the defect. They thought we would be too dumb to notice. Their electric work , and plumbing all quickly fell apart. The shingles were not put on right and flew off at 35 mph winds. When putting in a vanity we found the workers had left open water bottles behind the wall. All this was missed also by the inspector we paid , FBI inspection of Tampa . We brought up the initial issues to phil Sherman at the Tampa office , and he passed the buck to insurance. Phil Sherman is probably one of the most spineless weasels we have had the displeasure of dealing with. Do not, under any circumstance purchase a Dr Horton home. read more

Worst experience ever. DONOT buy DR HORTON. DR HORTON closing experience Was horrific and a real nightmare. They messed up the documentation and the DHI TITLE company folks dosent know a dime about what they are doing and they donot answer any of your questions. They constantly say, I DONT KNOW WHAT THE DOCUMENT MEANT or ITS THE WAY WE ALWAYS DO, just go ahead and sign them. We spent more than half million on a home, our tiles looks like they laid out by 5 year old. Sales agent out right lied about all the features that were included with home, when enquired they just simply say, there has been a confusion or a mistake. Right from purchasing home to closing it, NO ONE, not a single person including the supervisor has idea what options comes with the home. read more

We put our DR Horton home in Ocala, Fl on the market 2 months after we moved in. The sales rep never told us about the sewage treatment plant in the community behind us. She told us our home would be very quiet. The first night in our home the noise from the sewage plant generators was constant. The generators run 24/7. When we contacted DR Horton about the noise and the odor they were silent. DR Horton does not care about the customer and once they have their money you are On Your Own. How can this builder get away with their deceit. We never expected the disrespect and poor quality home we are living in. read more

Stay away from this builder !! All was wrong / outdoor pipes leaks we paid almost 1000$ on water bills for a 1.5 month , door and window super chip and broken easy , kitchen doors fallen down , ceiling / walls / painting is damaged with unprofessional quality, electrical was wrong and some was not working ....New dryer not drying !!!! All was wrong!! Nobody was come and help us just ignored .....and we paid extra bills for installed read more

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Cheap cheap cheap Don't expect anything but problems Doors Landscaping Cabinets Home system is garbage People are friendly lol Mortgage company sux But overall you get what you pay for 1 star It's really almost a factory built home No options And a month behind schedule Covid lol read more

It's very bad I waiting somebody to stop by to fix my garage more than a year no body answer I bought my house last year and I have plumbing problems when fix this problem it's make a damage on my garage it's need paint and fix the ground, still I waiting read more

Dr Horton built our home 5 years ago. About a year and a half after purchase, we noticed something leaking down the outside of the house from the eves. We thought it was from an animal. Next year it did it again etc. Last week while in the garage while it was raining I heard a drip, saw it was coming from the garage ceiling. I went into the attack and noticed all the wood was rotted under the shingles, 2x4. It was a mess! Now I know where the outside leak was from. We reached out to Dr Horton for them to tell me they will not fix it. Clearly the roofers did a poor job in this area as it's been leaking since day 1. HORRIBLE company. They're only out to make money and don't care about their customers. read more

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Although I love our home. There were a few things that broke suddenly and did not last past a few months. Dealing with the warranty is terrible! We had two palm trees in the front of our home and they died within 3 months. We had to replace them ourselves which was very costly. I tried to reach DR Horton to debate this matter. Due to the fact that the company we used to replace them said it was the builders fault. They never responded. I was told by the rep its only one month warranty on landscaping and that if it were his home he would be pissed! He told me to keep fighting and i tried but nobody ever called me back. They were very attentive while waiting for the home to be completed and everyone wants to be given a 10 as a review. Our builder Austin was so firm on letting us know this but when we didn't get a 10 he did not respond and our neighbors told us the same thing too. A few people in the neighborhood have gotten an outside company to inspect and found several things wrong they've suggested we do the same before our year is up. I think it is very unfair the way this was handled and if I had to buy again with them I most likely would not. Dont buy with them If you do not have the extra money to put into the home for things the warranty will Not cover or you end up disputing read more

this is is the worst Home builder. my home is less than 3 years old. I had a sewer problem less than 3 months after moving in, where crap (literally) was all over my downstairs bathroom. lets not forget to mention the numerous HVAC issues. Here we are the month of Christmas, and I was doing laundry and water was pouring from my ceiling in the living room. I called a plumber shut off the main line. come to find out there was CONCRETE in my pipes. Paid to cut the pipe have the concrete removed. 2 days later doing laundry again and water poring through my ceiling. plunber came out yesterday and Found Dry wall screws in my pipes. I have contacted DR HORTON and they have ignored me I have emailed them called them I have begged them to step up and be responsible for this as this is 100,000% builder negligenc. I am a single mother working two jobs paying a plumber thousands of dollars for things that I didn't do . Please help!!! read more

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D.R. Horton is a basic level builder and we were grateful to find anything to buy in 2021. However, after dealing with builders in many states in our lives, this one is the worst. One year after closing, still no progress on the punch list. Customer service is deplorable. No response. Simply fell off the face of the earth. Never buy from D.R. Horton. Never. read more

I have to join the other letters of dissatisfaction with DR Horton in warranty problems.I bought my home in Solterra in 2016. My background is in the construction industry. I had a roofing problem in my first year. DR Horton sent the roofing foreman over, and he stated that the water pouring out of the soffit ventilation holes was normal. I told him that he was "full of it" and continued with the complaint. It rained again while I was still at the home and I took pictures inside and out. I think it was the following year, a group ofabout 5 suit and tie folks came to my home. After apologizing and admitting fault, promised satisfaction. They had the problem on my house and others repaired....obviously caused by poor installation techniques. About four years later, I had a plumbing problem. I told my property manager to fix the problem (waste line clogged),. The plumber, using a camera, saw exactly where/what it was....roots. Part of my early construction background was digging for water, electric and sewer lines. Backfilling was important....making sure that no construction material or large rocks went back in the ditch on the lines. Today cast iron waste pipes have been replaced with PVC pipe. Roots can only invade the pipe while seeking water, through cracks."STOP, I WANT PICTURES", the following day when Roto router came....sure enough, there was the cracked PVC.....NOT JUST THE PIPE, BUT AT A 45 DEGREE UNION, DOUBLE THICKNESS. Our homes have waste water irrigation systems, so trees and bushes are watered daily they don't have to "Seach for" drinking water. There are no large trees in that area at all. Dr Horton stated that the warranty was only for one year. After reading their warranty I read where it stated longer coverage for more serious construction concerns. I informed Dr Horton of that paragraph, they wanted me to pursue the company. I have a problem with the builder, they have to do it, that's what they pay them for...it's their duty to. My opinion is that any plumber that tells you that roots will invade PVC is "full of it". Yes, Dr Horton has a big problem with their Warranty, they won't use it. I'm out over $4000.00 Joe G read more

Horrible. Don't buy DR horton . Google them. They will not honor warranty. They will try and mislead you from start to finish.

The worst builder EVER! If you have an issue they will hope you don't sue them. Trust me, I know, we have 49 of them and they no longer respond. We're now heading ot a hote because I broke patio door no longer closes. Won't evidence, I have it, contact me and I'll send it as I hired an attorney. DR sucks more than you know... read more

My pre-close experience with this company was horrific. They made a mistake on the contract switching the home we initially decided on, which was sold, the punch list items weren't touched from the time of initial to final walk through, and the service was awful. It takes a miracle to get anyone to call you back. My supervisor was very nice but was spread too thin. They are Building too many homes to ensure they are all completed at high levels. The construction was pretty good, but some of the things you find leave you shaking your head. The dry wall has a ton of imperfections, the electrical wires are all very short, making it hard to change the fixtures, and poor installation of fixtures has been frustrating. The washing machine hoses were not strapped in, which caused a leak through the ceiling (still waiting on warranty work 2 months later). I love the house and neighborhood in Del Tierra, but this wasn't a one off as every neighbor I have met has had a horror story. The prices of the homes are good if you have the stomach to deal with this company in the process. The warranty process is also a nightmare as they do not respond in timely fashion. You need to stay on them from beginning to end to get anything done. read more

Dr Horton - Home Developers Near Me - Tampa, Florida

We have been in our house for over 7 months and we still have major issues which are not resolved. We had to have doors replaced as they were installed incorrectly and are still waiting for the painters to come and paint. We never received our outside shutters when the house was built - still waiting. We had an addendum on our contract which said they would move the fence which was on our property. As it turns out, it was a good thing. We received a copy of a survey which was incorrectly drawn, a fact we found out when we used our own surveyor. We had to actually get a surveyor to prove that the fence was still on our yard and they had not moved it as promised. The fence was finally moved but now our yard is torn up and we have a steep incline in our yard. We are still waiting to have our yard fixed which is a shame because if they had done what they promised, we would not be in this position. We have built new homes before and never had these kinds of problems and issues. I would think long and hard before using D.R. Horton. read more

I am in the process of having a home built by Dr horton. Big mistake. Since the slab was poured I have constantly had to call the construction supervisor,John. Pipes and drains missed their place within the walls and had to be moved. Block work is substandard, not straight and badly repaired broken blocks. The 2x4 studs are bored and will show when the drywall is compketed. The plywood roofing was left exposed during 3 rains over a 10 day period, if you Purdy in felt over Westwood you will have mold form underneath leading to possible black mod and unlovable home. With constant calls to John about making acceptable repairs he has given me the standard " everything will be taken care of " answers. But he failed to make the repairs. The pipes now create bulges in the drywall . Walls aren't plumb and corners aren't square. This is turning into a very bad experience. read more

Worst customer service ever would never buy with them again or recommend them to anyone!!! Been trying for over 4 months to get something fixed that's under warranty through DR Horton it's like pulling teeth and going round in circles still no answers awful!!! Not to mention so many issues through committee they should've addressed!!!! read more

We bought our home on June 20, 2018 from DR Horton Builders for $217,950. Our mortgage company only appraised the home for $200,000. They convinced us to use their mortgage company and it suddenly appraised for $218,000. We closed on August 15, 2018. One year later our window in the "flex room" leaked and our cheap carpet in that room was soaked along with the walls. We filed a claim on August 14, 2019. As of February 7, 2020 our flex room still has wall board off of the wall, outside the window is painted like a zebra, and they only dried out the carpet and did not replace it. They can build a home in 6 months but they can not fix a leaky window in 6 months. Buyer beware! read more

D.R. Horton does not honor their warranty claims. I've submitted numerous punch out items after closing on my home and all of them have been denied. I am confident that the cheapest vendors are being used, as well. Do not buy from D.R. Horton. read more

The "warranty" promised by DR Horton is Garbage. I purchased a home in Huntsville/Madison, Al, area based on my experience as a realtor that "house sat" for DR Horton about twice a month. I liked the home plans and the narrative appeared to be genuine. I had about a dozen walk thru deficiencies from damaged bedroom doors, flooring, leaking showers, paint on walls and floors, stone fire place that was sagging around top of fire box. The stone and leaking shower was repaired. The hole cut into the sheet rock and sheet rock repairs in hall bath have not been repaired or painted. The damaged/defective doors have not been corrected. When I went to the warranty department to followup; I was notified that I was banned from sitting at DR Horton properties and threatened with arrest if I ever came back by the Warranty Department Manager. I highly recommend that anyone considering buying a home put DR Horton in the trash and never buy any of their properties. read more

Gotta agree with Paul G. Terrible customer service during the warranty period and after. My list of repairs began even before moving in. Those were never corrected and took months to get things done, sometimes recalled 2 or 3 times. Even items on the features List were never completed. More excuses to not fix what is in the contract. The superintendent is unresponsive to my needs. When they do come to fix things, it is a quick fix that doesn't work or it is them telling me to go buy this and that and fix it myself. Way too many things were installed incorrectly--- windows, bathroom fixtures, blinds. At least some of the repair people were apologetic for the initial install being so bad. Continued customer service also has a lot to be desired. DR Horton kept track of little. Things were done during the build that were never recorded and should never have been done except this was another shortcut fix. And the superintendents are good at telling lies instead of doing the proper fix. Just about everything done on the house is of the lowest quality from appliances to paint to stucco. Definitely my last home by DR Horton. read more