It's a scam, do not go here! Not a car "detail" service at all, barely even a wipe down service. Zero attention to detail. I ordered the "complete detail" which they claim to do both the exterior,engine clean, wheel shine, and full interior. Starting with the exterior, my "finished" Jeep Patriot had lines of mud coming down the side of it. This often happens near the gas cap and license plate when you just spray it down, for a complete service they couldn't have wiped off those lines before I picked it up? Obviously it wasn't waxed like they said they would do, those water/dirt lines wouldn't have been there. Windshield still had big splatters on it too, again zero attention to detail. A $15 automated car wash will do more for the exterior of your car than this place, it will get the undercarriage and shine your wheels too, which is not something they do here. They also say they do an engine clean with the "complete detail", as you see in my pictures this was yet another lie. The interior: they say they won't clean hard to get areas, like inside the vents (which normal car detailers do); apparently here they consider the entire inside as hard to get places. Don't get me wrong it was vacuumed and the floor mats were washed, but not a single plastic or glass surface was actually cleaned. Cup holders and radio were dirty, the trunk area and plastic interior panels weren't touched, and every single window wasn't cleaned either. You can see where the employee took armor all and did one swipe on the dashboard and called the inside done. I asked if the spare tire area could be cleaned (otherwise they wouldn't, which again a real detail does) and the guy "forgot" to put the latch back in my Jeep,luckily I checked and he went back in the shop to get it for me. Now onto the staff. OMG what a horrible customer service experience. The guy in the front who claims to be the owner of the entire multi state franchise is a POS. He blames the customer for the poor job his employe does. I went back in twice directly after my "detail" telling him how horrible the job was, he had the detailed look at to for 5 min while I used their cleaning supplies to clean my own car that I just paid to have detailed. After the first time the "owner" should have looked at the Jeep himself. When I went home I took a bottle of 409 and did just one pass over the dash and had a dirty rag. I spent maybe 4 or 5 min and did the cup holders, radio and AC/heat button area, and the drivers side door and see the dirt I got off, again the guy didn't even attempt to clean the inside. I sent these photos to the text number they have which goes to the female owner who agreed it was a horrible job (especially when she saw it in person, something the male "owner" never did once) and had me come back the next day and she would do it herself. She really just did the front area (missed some obvious places though), there was still some dirt on the plastic panels in the back seat area and the plastic on the back of the front seats, and tailgate door and window weren't touched but it was a significant improvement. Still not close to what I paid for. I still spent about 30min doing the rest of the panels, back windows, and such; but again I shouldn't I have clean my car after a "complete detail". One big problem I have with the female owner though was she texted me at 6am and threatened if I didn't take my honest (her words nasty) review off Facebook she would not honor a redo. She also told me she would give me a loaner car, as this was the second entire day I had to leave my car in an area I don't live or have any way back to work, this was just another lie. If you do make the poor decision to go here, make sure you have the female employees do the "detail", the male employees are complete garbage. But seriously do yourself a favor and go a mile down the road to the automatic/self service car wash, you'll spend maybe an hour and $50 (wash, vacuum, and they even sell cleaning supplies) and your car will be more clean than the "complete detail" service they offer here. read more