Didn't even make sure it was glued on one side and they took 4 days to even schedule someone to…read morecome out again. Ruined my weekend and the lady who answered the phone showed no customer service skills, the most complacent person. Basically was like yeah we have you scheduled under warranty what do you want from us. You guys could at least apologize for the inconvenience nope.

As this was my first time dealing with a cracked window shield the process couldn't have been…read moreeasier. The price was a little high but that's because I was doing the repair outside of insurance. After contacting Auto Glass someone was able to reach out and provide a reasonable quote. I was able to get an appointment scheduled for the next day with a 4 hour window. The workers arrived and got to work without any issue. They were completed in about an hour and everything looked amazing. It was as good as new. They provided instructions on how long to wait before driving and washing the car which was really helpful. Definitely would be return customer if something comes again.

My car needed to be repaired after an accident. I went to Custom Empire to see if I could get an…read moreestimate. The cars on their website were all pretty fancy but I was in the neighborhood and figured why not? The guy I talked to was totally honest with me about what the cost would be if they did the work since they usually worked on more high end vehicles. I absolutely appreciate his honesty. Although I didn't get any work done here, his attitude makes me feel like this is the place to come if you have an exotic car that needs some work. If my Maserati (LOL as if) ever needs any work I know where to come. Thanks for your integrity !

Marty and his crew are great!. They helped us with our 1965 Ford Cobra Factory Five replica when it…read morewas first built. They did the extensive body work needed to make the car look perfect. the paint work was the talk of every car show we took the car to. Best looking Cobra in SW Florida. When we got caught in last years hurricane flood, we took the car back to Marty at Empire Custom. Marty is finishing up now and they have completely gone over the car replacing what go water saturated. I visited the shop last week and the car looks great. We have done a few extra and the car looks better than ever. Next week we moving out the Cobra and moving in my 2005 Corvette for some paint work.

PROBLEM: Most likely a photo/video gone wrong, someone…read morecracked the hood of my Lotus Elise! NEXT: Like a BOSS, I bought ANOTHER one.... then I woke up, stopped swiping in TikTok, and emailed several bodyshops. SERVICE: George Brennan responded same-day with a Seal Team 6 break-down of how to fix my car... timeline, suppliers, protective clear bra (that's a sticker, get your mind right), price options, and strategy; full mission success! BID/WORK: George's bid was inline with other shop. Even better, he didn't up-charge me when his team ran into a major problem removing the hood. END RESULT: George made me look like a BOSS, Elise looks brand new ;)

Highly recommended. The body work and paint job done was…read morePERFECTION. VERY happy with them!

Had them out yesterday to repair my windshield which was cracked from a road rock. They were…read morerecommended by my insurance company. The technician was extremely professional and did a wonderful job.

The worst customer service I have ever experienced. Not only did they do a poor job installing my…read morewindow (wedged it in incorrectly, messing up the motor, poor rubber trim fit, and ripped off my paint and primer). The manager there does not know how to run a business and refuses to ever take accountability for poor installation or things a glass company should already know about installing. I had independent companies assess and say this is clearly bad installation and this shop should know the proper ways to install glass without removing paint. Do NOT use them.

Been coming to these guys for years!!! Quality, fair and amazing amazing attention to detail. Not…read moreonly have they done all of my vehicles they have been behind the scenes as the exclusive tint and wrap shop for many high end dealers. I wouldn't trust my cars with anyone else. The team took my aging 2005 911 Carrera with 114k miles on it and made it look brand new again. Beyond expectations and exceeded what I had asked for. Highly recommend 5star all the way!!!

Came for an appointment that I was quoted to and I told what I needed to be done on my vehicle now…read morewhen I come for my appointment a different price was presented. Making it sound like I'm the crazy one. But will not come again I will let my friends and social media know the practices of Orlando tinting services. Horrible

I came in to Tuffy (now Mavis Tire) as I was looking for a spot to get my tire rotation and general…read morecar checkup done. I booked my appointment online a few days prior and was surprised and a little skeptical as on the website it said my tire rotations, brake check and general car checkup was free. I was thinking that maybe they would get me once I'm in with some sort of fee or labor. I was wrong! I came in and a gentleman helped me get my profile in their system and within 5 minutes of me getting there, they were already working on my car! There is a gas station and a Starbucks nearby if you need someplace to be but I ended up just staying put in the lobby to see what they are doing to my car. They told me it would be done about 30-40 minutes. Sure enough, 30 minutes later, my car was checked and my tires rotated with a clean bill of health! They told me what I needed to keep an eye on like fluids, etc. but didn't sell me on any service or scare me into getting work done to my car that wasn't needed. I appreciated their honesty. Final thing to settle was the bill - it was indeed free! No hassle, they gave me my work breakdown on my car and sent me on my way! I will definitely be back to this location for my routine maintenance and any other work I need done for my car.

Liars. Way overpriced…read more Big guy at front desk will literally fudge numbers about mileage, about dates, about information right in front of you. He guess-timates. Then when you only need 1 service, he will only offer the most expensive option and lie that they don't have a cheaper option. Unless you pry, and ask again, then they tell you they have it cheaper but it won't be quality. I'm not just a disgruntled customer, I know when I'm being taken advantage of. Do not go here. Go somewhere else. They are a new Mavis and I get it, it's a business and they're trying to make money, but they are liars and will over charge you without any qualms. The management was more trustworthy when it was Tuffy's. Most good reviews are from when it was Tuffy's.