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    Macy's

    2.2 (70 reviews)
    Closed 10:00 am - 9:00 pm

    Macy's Photos

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    Inside
    Shawnie J.

    Macys just isn't it but at the same time I don't want it to go away lol is that childish of me maybe so but now and then you can find something you want to put in your wardrobe. Service is scarce unless you're looking for a fragrance those women are still geared to spray you at any moment lol.

    Outside of Macy's entrance next to Modell's
    Anju S.

    The store has gone under some renovations over the past a year and still continue to do so. Not a huge store but its decent. You can access Macy's via multiple entrances. Parking is free and there's plenty but traffic is brutal in this area during rush hours. As for any place if you hate waiting in line and struggling to get past people then come in the morning or 1-2 hours before closing. Oh absolutely avoid Friday-Sunday!!! First floor: handbags, jewelry, makeup is limited (there's a MAC counter located by the elevators going up), footlocker, Guess, Calvin Klein, juniors, last act and Customer Service. Fitting room is located next to Calvin Klein section. Literally this is my section as to where I find everything for myself. Decent selection nothing like 34st Macy's but it's decent depending on what you are looking for. Employees can be rude and I have encounter real rude ones that literally rolled their eyes!! But during my recent visit everyone was like really charming. The security guard was a sweetheart as she was full of positive energy and directed me toward customer service center. Everyone in customer service was nice and helped me process my return without a hassle.

    Coffee pot & metal discoloration
    A S.

    Purchased a farberware 2-4 coffee pot.Not 6 months old & what junk $40 .Doesnt make coffee ,once completed you'll see light yellow color.You call this COFFEE, omg how can you sell this. Cheap junk of a pot and the consumer is the one who suffers.

    Freeyah-Knycky C.

    Isn't it disappointing when a brand you love(d), and use to carry such weight is reduced to feather (not even)? I often wonder how bills, staff are being paid here. I've never actually witnessed a sale transaction at this branch. No lie. Each time I visit, folks are simply walking around gazing into showcases and at racks or like me, have no darn manners and behaviour and is just here for the wifi. Even at Christmas it was super boring. EVEN my family refuse to come to Macy's much less this branch, well as I'm being honest Green Acres Mall is the antichrist to them. Back to Macy's, is it poor management, PR, staff, location? I remember a time (before I was a permanent fixture 'round these parts), there was no way I could have made a trip to NY and not visit Macy's! Are you maaad?!? Macy's WAS NY, Macy's represented US shopping for me! Now, maybe it's just 2015 sucking it to them and like we do with our cassettes, it's nice to reminisce, tell the young ones about the days when...............but guess what, no matter how exciting we try to make it sound, it doesn't seem as interesting as the ipod or whatever it is the children are into these days. Maybe Macy's like said cassettes will soon make a nostalgic funny meme. Girl let's face it, we're getting older and not all of us are brand savy enough like granny Madona at reinvention. (Hopefully not) The End (for them)

    Behind the registers
    Ebony H.

    Wish I can give zero stars. I only came to this Mac location because I didn't feel like going to the one at Roosevelt field. Big mistake. You go there to get something and it's like you're on a deserted island waiting for someone to help you. All those Mac workers look miserable to the core. I don't know what their problem is. My friend and I waited sooooo long for help until someone finally acknowledged us. We turned around and other people were waiting and all the workers were doing consisted of walking past them and acting as if they weren't there. Horrible customer service. I don't think customer service exists in their company policy. Either Mac/Macy's don't care who they hire or what. Wouldn't recommend no wouldn't return.

    These barely used  items are the ones they said I could not return (the plastic is still on top of the powder)

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    6 years ago

    I like this store. Acceptable. They have some good sales, Their associates are nice.

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    Page 1 of 2

    Ask the Community - Macy's

    Review Highlights - Macy's

    Even if you don't find what you're looking for, check 'Last act' for hidden gem

    Mentioned in 2 reviews

    Read more highlights

    Windsor

    Windsor

    (3 reviews)

    I visited Windsor this morning to return two dresses. I had already completed the return process…read moreonline through customer service and was given a QR code for an expedited in-store return. The cashier, Arianna (hopefully I'm spelling her name correctly), was amazing -- friendly, professional, and welcoming. She made the process easy. However, what appeared to be the manager approached during the return and asked Arianna if she had inspected the items. I stated clearly that the dresses were brand new, tags intact, and I had just removed them from the plastic while waiting in line. The tone and approach felt unnecessary and uncomfortable. Additionally, this same woman was near the entrance adjusting merchandise when I walked in and did not greet me at all. First impressions matter. My online customer service experience was excellent, and I'm glad I initiated the return beforehand. Unfortunately, the in-store interaction with the manager made the experience feel tense and unwelcoming. I will likely be reaching out to a district manager to share this feedback, as customer service at the leadership level should reflect professionalism and courtesy.

    I visited this location for the first time last week and I had the best experience. Raymond…read moreassisted me and a few others at the same time. he never got overwhelmed or left us hanging, he stayed on top of everything. I would definitely recommend this store to everyone, and Raymond deserves 5 stars for his great work.

    Haila - Local boutique clothing accessories jewelry

    Haila

    (44 reviews)

    $

    I had wanted to get my ears pierced for a while and saw on Facebook that Zaraz offered ear…read morepiercing. Located only 3 minutes away from my apartment, I decided to check it out. As I walked in I was greeted by both a sales assistant and Rebeca the owner. Both were very friendly and accommodating, and within a few minutes, I had beautiful sparkly studs in my ears. I was very pleased with how meticulous Rebeca was on making sure the holes were even, she even pulled out a little ruler to measure. The piercing was pretty painless (it was my third hole so I'm kinda a pro.) I was really happy with my experience. It's a calm environment which I think would be good for kids. You are given a cleaning lotion and instructions how to keep them clean and infection free! I am pretty sure they do cartilage piercing on the ear also. Beside the ear piercing, they have a ton of cute accessories to browse. I ended up getting a necklace that have been searching for after seeing it on a girl at the Belmont Stakes. Thanks to Rebeca and Zaraz for a great ear piercing and a cute necklace to go with my summer wardrobe! Also love to keep my business in Lynbrook. I most def recommend Zaraz for ear piercing!

    I went here to have a dress for a party taken in. It would be 2 weeks (unheard of) $78 for the…read morealterations and $10 to fix a Gucci suit pants pocket. I come to pick up the items and she has them in a shopping bag, I could not believe for $88 my things were in a bag and wrinkled. They should have been steamed and covered in plastic on a hanger for what she chaneged me. I do not recommend. She also does not know how to manage time with customers to run a proper business

    Macy's - deptstores - Updated May 2026

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