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    Journeys

    2.8 (4 reviews)
    Open 10:00 am - 9:00 pm

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    8 years ago

    Helpful 10
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    Love this 9
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    3 years ago

    Helpful 0
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    4 years ago

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    Love this 1
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    8 years ago

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    Windsor

    Windsor

    (3 reviews)

    I visited Windsor this morning to return two dresses. I had already completed the return process…read moreonline through customer service and was given a QR code for an expedited in-store return. The cashier, Arianna (hopefully I'm spelling her name correctly), was amazing -- friendly, professional, and welcoming. She made the process easy. However, what appeared to be the manager approached during the return and asked Arianna if she had inspected the items. I stated clearly that the dresses were brand new, tags intact, and I had just removed them from the plastic while waiting in line. The tone and approach felt unnecessary and uncomfortable. Additionally, this same woman was near the entrance adjusting merchandise when I walked in and did not greet me at all. First impressions matter. My online customer service experience was excellent, and I'm glad I initiated the return beforehand. Unfortunately, the in-store interaction with the manager made the experience feel tense and unwelcoming. I will likely be reaching out to a district manager to share this feedback, as customer service at the leadership level should reflect professionalism and courtesy.

    I visited this location for the first time last week and I had the best experience. Raymond…read moreassisted me and a few others at the same time. he never got overwhelmed or left us hanging, he stayed on top of everything. I would definitely recommend this store to everyone, and Raymond deserves 5 stars for his great work.

    Green Acres

    Green Acres

    (162 reviews)

    $$

    Still one of my favorite malls to shop at,especially during the holiday.I brought my 2 yr old son…read moreto take pictures with santa claus in this mall. He enjoyed him self it was a cool experience for him. I also took him to the little motor bikes right up from santa. We road them for about 15 minutes . The motor bikes cost 10 dollars to ride for 15 minutes .The family next spot was to foot locker, the spot was nice and clean with good customer service sale people. Macy's is still there after all them yrs. You have auntie Annie's for your favorite pretzel's ,and a food court with Popeyes chicken. You also have walmart and target right next to the mall ,walmart is a couple of minutes walk from the mall. A lot has change at this mall since I was a little kid. But to take my son here for that full mall holiday shoping experience was awesome. I know because of the Internet many families don't go out to the mall ,they just have their gifts delivered to there home's . The Internet is making the malls obsolete,but it can't never take away the good feeling of going into the mall with your wife and kids .

    I came to spend time and shop at this mall with my 10 year son and one year old daughter…read moreyesterday, everything was fine until this old lady came and literally push my daughter, she then proceeded to hit me because I confronted her, then the two other people who were with her jump in to try and attack me, I had to chase them out to with my two kids to get their plate number to get a report from the police, all the way to Walmart when I was trying to do that they then proceeded to move their vehicle as I was trying to take a picture, keep in mind I had the dispatcher on the phone while these people were getting away after assaulting a baby and a mother of two, the police didn't respond right away and the security we're just standing around doing nothing, the security manager didn't seen to care over what just occurred, and seen unfazed or unbothered, I explain to him that my daughter was push and I was jump and no sense of caring, they didn't even bother to look at the cameras. The cop was being dismissive tag 2125 and didn't even care, I had witnesses who saw the whole thing and he was being to the two lady's saying to mind their own business, bad experience please don't bring your kids here because this mall is not safe for anyone especially kids. The lady with the grey shirt told the officer that I scratched her and the play the victim when she in fact was the aggressor went on top of me and I had to defend myself and the cop believed her side of the story

    Burlington - Burlington VS

    Burlington

    (12 reviews)

    $

    We understand how difficult things are and crime is on a rise. But locking up every article of…read moreclothing and NO ONE HAS THE KEY OR RESPONDS TO THE CALL BUTTON solves nothing and expedites foreclosure for the company quicker than expected. All I wanted to do was purchase a new winter coat for my son but no one not ever lost prevention had the key and was just told to stand there and keep pressing the buttons till someone comes. I won't be back now that e-commerce seems more efficient to shop instead of going in to the store. Either do better for loyal customers or stop wasting time and close up shop. Ridiculous

    Experience: I came here on a Tuesday around 2pm. The store was pretty empty and quiet. There were…read moreno lines here even though there was a 40 minute line right downstairs at Homegoods. I have been hesitating to give this Burlington Coat Factory location a chance because of the reviews. I really liked it here though. I would've come here earlier if I knew it was nice. The lighting isn't a dingy as their Garden City location. The carpets and everything look newer. This place has high ceilings so it felt like a nice place to shop. A lot of the shelves were bare though in the beauty section. Maybe it was because they're between shelving spring products and removing Christmas stuff? I was surprised at how many dresses and gowns there were here. Prom dress shopping season! This store is located on the 2nd floor. Maybe that's why it was so empty when the stores downstairs had long lines. Its nice that there's a bathroom here. The store felt pretty stuffy. I do see that if the store had more people/lines, it would've been uncomfortable to shop in such a stuffy place. Overall, I had a pretty good experience here. Recommend it?: Yes.

    Journeys - shoes - Updated May 2026

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