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    DXL

    4.7 (6 reviews)
    Open 10:00 am - 9:00 pm

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    Karako Suits of Lynbrook

    Karako Suits of Lynbrook

    (33 reviews)

    $$

    Curiosity killed the cat! I've always seen Karako brand in several locations so this was not a…read morehaphazard event but it was a plan to see if this brand would fit my wardrobe. Walking in there was no salutations, just a direct sales approach more of a cold contact engagement with no ice breaking. After I informed the person in the front of my desires, she escorted me to a certain section, I passed another salesperson who locked eyes and gave a warmer greeting that made me feel more at ease. I didn't find what I wanted because the fad is skinny pants, I do not wear anything skinny, that's not my style and that's predominantly what this store stocks. The sweater and shirt that I tried were fitting on the smaller size as well. I was informed that they do special orders for a classic fit but the price would be doubled, starting at $350. My personal opinion, the fashion industry should consider that they can't force a person to adapt to the current styles so bring back the styles were all men can have choices and not succumb to a certain fad. There was slight turbulence leaving the store due to the person assisting me asked the sales rep for help with locating my desires by referring me to another company. He said he didn't know but I guess he was thinking on it and passed the information to me and the sales lady rudely interrupted him saying that he told her that he didn't know of any locations. The improvement needed, in my eyes and my plus one's eye were, 1. Don't throw your sales representative under the bus, save the disagreements for the empty store. 2. Don't leave the front unattended, especially when you ask the rep to assist. Well. The search continues!

    I had an unusual request and Hemmi at the Lynbrook Karako location was incredibly helpful. I had…read moreto buy a suit for my son who was away at college. Hemmi and I Facetime my son to figure out the size and pick the color of the suit, shirt and tie. Amazingly everything fit perfectly and my son loved it! Will definitely shop there again!

    Suits Outlets

    Suits Outlets

    (9 reviews)

    Avoid at all costs!!!! Returned a purchase within days of receiving. Only got a partial refund as…read morethey claimed a suit was missing. Which it was not. I was told yea well that's what shipping said so... when I explained again it was returned I was hung up on. Called back asked to speak to a supervisor and it was sent o the same person who hung up again. Called back and was told well maybe something happened after you shipped it? Really? And yet no one else to talk to besides these 2 people? Worst experience ever. Dishonest and horrible customer service. Do not buy!!!! Not even BBB accredited!

    *WARNING* This business is extremely shady! I was beyond excited to get a suit ordered for my…read morewedding ceremony, however it was a bit last minute and decided to pay an extra $70 for an overnight delivery. The delivery was inevitably delayed more than I would have liked, but still arrived prior to the wedding ceremony. Much to my dismay, the suit that was sent to me was not the right size which is ironic because ALL suits that I have ordered in the past from other vendors have all been spot on! However this suit for some reason was not the proper fit, and as my wedding was fast approaching I had tried my best to make it work. However, after a lot of feedback from friends and family, they persuaded me to pursue another option for my big day! Though, I was prepared to wear this exact suit for my wedding, I knew that I would eventually be able to exchange the suit, as the exchange policy on their website claimed to be "hassle-free" as long as it was within 30 days! As well they explicitly stated, "Any returns delivered to them with tags removed...store credit would be offered". This was their policy at the time of purchase as well as still when I reached out after the wedding to process an exchange. This is when everything went HORRIBLE! Jared B., handled all email correspondence by simply stating that they will not accept any refunds or exchanges. So I decided to call the customer service number, and guess who picked up? Jared B.! Jared B., persisted with the most rude, condescending, and nasty customer service I have ever heard in my life, essentially denying what was written as their exchange policy. At this point, I informed him that I had taken screenshots of the actual black and white exchange policy and to speak to a supervisor. He then transferred me to a generic voicemail box. After trying to call back repeatedly, I eventually got a different customer care rep who walked through the exchange policy, only to read that it had suddenly changed to "no tags, no exchanges". This is beyond FRAUD, this is malicious! To purposely change their Shopify website AT THE TIME OF THE COMPLAINT, is extremely egregious. I have not only filed an official complaint against this business with the BBB, but I am also going to use all the resources I have as a certified Google Local Guide to warn others to STAY AWAY from this FRAUDULENT business! Had I known that an improperly fitted suit would not be refundable or exchangeable, I would have NEVER chose to spend my money with them! I will furthermore be pursuing litigation against this company as well. It's a shame that a perfectly good suit will now go to waste, all because they messed up my order for my wedding day, and all I wanted was for them to honor their exchange policy, just to see them change it live while on the phone! ABSOLUTELY DESPICABLE!

    DXL - shoes - Updated May 2026

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