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    Macy's

    2.3 (48 reviews)
    Open 10:00 am - 9:00 pm
    Updated 2 weeks ago

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    This is just one photo of the less than 6 month old couch.
    Lil Trimz D.

    This was the worst experience of my life. I bought a couch that was 6,900$$$ I got the pet insurance for an additional 500 dollars. Have only had this couch for less than 6 months. And they refuse to give me my money back. I have called corporate and left numerous emails. I don't have a lot of money and this couch was a big investment for me. And I am deeply saddened how I am being treated. The sales associate was very kind and nice. But the warranty team won't give us a refund. Or even come out and look at the couch. Multiple times they said they sent out someone to look at the couch. And every time they said we weren't home. I took three days off in a row to be here for this. And not once left the house because I didn't want to miss it. I am very hurt by this and it just isn't fair. I want to get a lawyer and sue your asses because this is just against everything I was told and signed off on. The Warranty was for 5 years Covering pets and we were allowed to use it up to three times. Not once did we use it and the lady on the phone said they couldn't send anyone out to help because we already met our quota. I am extremely disappointed. I don't know how you are in business. I will put the word out there and bring your empire to the ground. CROOKS. what a shame.

    Beautiful crystal embellished Pumps
    Ashlee M.

    I feel like this Macy's used to be a lot better and much more high end. Lately it doesn't seem to be more than a glorified Kohl's. Their shoe department used to be the best but it was significantly smaller then what I remembered. They also didn't have that many brands- from what I remember they had brands like: Croc's, Coach, DKNY, Michael Kors, Betsey Johnson and Jessica Simpson. What happened to brands like Tory Burch? Not only was there a small variety of shoes but the clearance display was also a bit of a mess. The sizes were in all the wrong sections and the clearance racks were so picked over at this point they should have taken the huge display down. I was also never once greeted or acknowledged at all when shopping for shoes in this section and I was there for a good 15 minutes. Terrible, nearly non-existent customer service! I really wanted a pair of these Betsey Johnston stiletto pumps but for $129- I was very taken a back. They were a tad expensive and still even after trying the shoes on (by myself) nobody ever came over to assist me & there wasn't many people in there at all. If anything it was pretty desolate. I never thought I'd long for the days- when sales associates would borderline harass you- but it's much better then being ignored! I don't think I'll be back unless it's for something they specifically carry!

    Delicious Shoes
    Elizabeth S.

    Macy's is my Go To when I need a nice Hook Up with clothing. I usually go when there's a sale going on. I never buy full price. I'm not a celebrity. I find the coolest attire.. and I'm a leader, not a follower, when it comes to fashion. This store pleases all of my desires.. shoes, intimates, etc. That being said, this store is one of my favorites. It's Huge though, which makes my ADD get a little crazy. But I love their brands. I wish I could tell my future boyfriend or husband to shop there. Their men's department is magnificent. Especially during their sales. Kudos to Macy's. Why can't men learn how to dress cool? Go to Macy's.. and learn how.

    How could I miss the women's fitting room, right in the middle of the outerwear section?!

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    Review Highlights - Macy's

    No kidding in 15 minutes I had a full suit, shoes, socks, a belt, a shirt, and underwear.

    Mentioned in 2 reviews

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    Macy's - deptstores - Updated May 2026

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