Macys has been my favourite stop since many years. It has so many brands under one roof, so much option and variety that you can go all out or do a budget shopping all the while being assured of quality. Men's, Women's, Children, Home, Shoes, Jewellery, fragrances, travel bags, Cosmetics , are just some of the departments Few locations, like this one, also has Macy's Backstage. The Backstage especially sell off-price clothing and other items. There is a good chance to find Macy's exclusive products here. My personal fav is Calvin Klein, but there is 34th Street, Michael Kors, Channel, Doir, and just so many great brands. All my toys came from Macy's for this Christmas. I try to buy Macy's Exclusive as much as possible so it can be slightly unique. The dressing rooms are clean, conveniently located, big enough to try comfortably. These have big couches and sofa chairs outside, for those waiting. Recently, they have added a vending machine, a few tables and chairs at a small pantry-like area and these have charging ports too. This really adds points to Macy's for those cranky spouses who are dragged to accompany but cannot afford to miss all the time away from work, but still want to be supportive. Earlier, there was much more staff, I have noticed they have reduced over the years. That has not changed my opinion of my favourite store, its just something I have noticed. They probably need more counters which can cater to returns and online pick-up, especially during the holiday season. Anyday Macy's ! read more

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If I could put 0 stars I would. Management doesn't care for its staff. Jeannette is the worst "manager" there is! NEVER work here they don't take doctors notes even if it a life or death. They are more worried about opening credit cards then anything. BEWARE DO NOT SHOP HERE. read more

Macy's - Do not shop here - Department Stores Near Me - Pearland, Texas

I can't recall the last time I've shopped at Macy's but while visiting a friend in NY, I fell in LOVE with her Ninja blender... when looking to buy one online, I saw that Macy's had the exact same one on sale from $249.99 for $139.99!!! Wow wow! Since we were out of town, I didn't want to have it shipped to our home so I ordered one and did store pick up. (P.s. you're given a week to pick up in-store or you lose the item). We got home and I picked the item up, no issues. The lady at the counter was super friendly and helpful. Glad I found that blender for such a deal at Macy's. I don't usually gravitate to this store bc I find their usual prices quite high (similar feeling with Kohl's). But perhaps in the future I will check with Macy's before purchasing elsewhere. One more thing: we HIGHLY recommend this Ninja blender! OMG! It's amazing! Love it! read more

Macy's - We got this blender for $139.99 from $249.99!!! Awesome blender! Use it daily! - Department Stores Near Me - Pearland, Texas

I always think of Christmas when entering and no different on this visit looking for birthday gift for family friend. Only to top it off, with being able to get it gift wrapped as well, instead of the the lazy gift bag and covering the gift and abundance of beautifully colored tissue paper. So, once more Macy's, thank you for being the saving grace. Customers is always top notch! Until, the next one! read more

William H owned this place for awhile, now it's really corporate. Not my favorite massive department store by any means - partly because of their politics which are kind of obvious considering how rich they and the owners are - and partly because of their obnoxious prices and the mediocre quality of their products. You can find some good stuff in here now and again, which is why sometimes we head into here when we are in Pearland at the Mall. read more

Macy's - I'm a little emacysated - Department Stores Near Me - Pearland, Texas

I came into Macy's in Pearland today looking for an outfit and shoes for a formal event this weekend. While I was looking for a dress, an associate named Keonta, who was maintaining the area assisted me. She was very helpful and nice! She even assisted me again right before I left with providing me with a garment bag, since there were none in the shoe department. I eventually went to the shoe area. Krechenda was the associate who helped me there. She took the time to search for available options in my size and found an option that worked perfectly. Her demeanor and disposition was amazing! She is fairly new to that department and was working all alone. It eventually got really busy but she stayed positive. I appreciated her taking the time to communicate with clients about the reason for the delay. I felt bad for holding up her line but I decided to open a credit card and wanted her to get the credit for it. She was so nice and helpful and deserves to be recognized. I would recommend to management of this location, better staffing numbers in each department. We are deep in the holiday season so you will have more shoppers. It is not a pleasant experience for your customers or staff, when one person is made to do the work of two or three people. I certainly hope your associates are being recognized for their hard work and efforts, they are great! read more

Stopped in for a quick look and came out with a two hands full of bags! They were having a pretty good sale. Just to give you an idea I got a plush Ralph Lauren micromink throw blanket that's regularly priced at $80 for $23.00! OMG!! read more

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I only checked in to say the condition of the outside makes this Macy's look abandoned. Overgrown grass, shrubs, weeds and what not.

Wow don't even waste your time coming here. If the lack of inventory doesn't deter you, the lack of sales associates will. Myself and 2 other customers waited for approximately 30 minutes for someone to show up to women's shoes. After asking several employees and being told that someone was being called, no one showed up. I ended up leaving and so did the other customer. This is why this store is failing. read more

Came here to find a last minute shirt for a wedding and David working in the mens dept and David came in clutch! Took sizes and helped find the perfect shirt. Offered options and advice. Very helpful and amazing customer service read more

My aunt came to exchange some shoes from the Galleria location. I had no intention of buying anything but I did find a pair of really comfortable running shoes. Jordan helped us out and made several trips to get shoes for us. Jordan is very knowledgeable of the shoes Finishline carries. read more

Staff has no idea what items are covered by coupons. They say you have to check out to find out. which is like saying , 'give me your $$$$ I'll charge you whatever' Have asked multiple staff they don't know. read more

If you're strolling the Pearland Town Center, you might want to check this place out for a casual shopping experience. Pearland's Macy's spares you all the crowds that other Macy's have. It's well spread, even though their selection is smaller than other stores. Noticeably smaller is the shoe and home departments, which means I occasionally have to head to town for those type items. From the outside, the store looks spacious because it has high ceilings. The store itself is only one floor, so it's highly accessible. What I do like about this location is that there are plenty of dressing rooms in the Womens/Juniors departments, AND they are clean and clutter-free! Having worked at a busy Macy's in my teens, I know this is not always an easy feat. This may not be the store to please a savvy shopper or people-watcher, but it's worth a walk for someone browsing merchandise but avoiding crowds. read more

Macy's - Department Stores Near Me - Pearland, Texas

Now that I've moved back to the medical center, I have started exploring the area again. The longer I live in Houston, the more and more I hate the Galleria, and now why I see why these mini town center areas are so successful. The people in the suburbs can go to the mall without having to go to the mall. This Macy's is actually pretty big. They have a wide variety and lots of parking. read more

Do not waste your time with curbside. They don't actually have it. They just advertise it everywhere. Waited 20 min no one ever came to bring me my items, and conveniently no one answered the phones, just kept being switched to different departments. read more

Love all the selections here. Also the backstage was very convenient and affordable. I always find a cute outfit basically from a casual outfit to a gala dress. Nice store read more

I like this Macy's. Why? Because its small compared to all the other Macy's at every mall. I do not have to walk a mile just to get to the men's section. One quick loop, and I do a lap around the store. The service is excellent every time I go in. They have great deals and coupons all the time as well. This particular visit I went for cologne. This is the time of the year to buy perfume or cologne. You better believe you are going to walk out with what you came for, plus all kinds of freebies. I have been coming to Macy's since I was a child with my parents. Remember when most of them were Foley's? You can always expect good deals on designer and name brand things! read more

My first impression of this Macy's was AWFUL!! There was a lady in a blue shirt and black head phones with a bun following me and my friend around the entire store! From the moment I came out of the bathroom to the fitting room, children's area, perfume and shoes. We started just seeing how blatantly open she would be. Finally after 25 minutes we ended up telling an employee who said she would talk to the manager. I don't know if this lady in the blue worked with the store or if she was just a customer but she was literally so far up our butts that we finally left. read more

This is the only reason to walk into the Macy's at the Pearland Town Center. The counter is always clean, and all the items are almost always available!!! read more

Macy's - Mac at Macy's - Department Stores Near Me - Pearland, Texas

I usually get ok service here however today I went in for a quick replacement purchase. The counter attendant looked at me in line and proceed to check out 3 different people who he corralled from the floor never once acknowledging my presence. I finally gave up and went to Clinique. read more

Trying to do a return with nobody else in line shouldn't take 30 mins. They need to learn how to manage a business. A real manager would make sure all computers were up and running. It's not the customers fault employees show up to work late and you have faulty systems that take 15 mins to turn on at customer service. I've never seen anything like this. A department store such as Macy's should be doing better than this. Pathetic! read more

I had two issues while shopping at Macy's in Pearland. My first stop was at MAC where I was never greeted... AT ALL. I had to help myself with color swatches, lip colors and foundations. I did not get the associates name but I did get her associate number which is 10681059. I then went to the shoe dept. to buy 3 pair of shoes. I was greeted by Diego and he seemed professional until I had an issue with my coupon code. It was only 25% off, but I was told the code wouldn't work because it was online only. Unfortunately for Diego, I read the fine print. I was able to use it in the store and once I showed him the fine print he seemed to lose his professionalism. I had to ask for a managers assistance once he began to be snappy with his responses. The manager, Sami, granted me the 25% off, but both were unfamiliar with the current coupons. The whole experience revealed to me why I rarely frequent Macy's at all. read more

Macy's - Sales counter - Department Stores Near Me - Pearland, Texas

I wouldn't give them the one star but it's required to leave a review! If you want to be discriminated and treated like a criminal shop here. The manager Brooke accused me of changing a price on a jacket that had other sizes with the same price. Told me i was frustrated because of my tone ( go figure I sound aggressive "I'm black"). When I asked for another manger she said none w were available because I'd the weekend. So I asked for business card instead of the back of the recipe paper she was writing on, she balled up the paper and threw it at the register and stormed off. What a way to set an example for children watching her throw a temper tantrum. FYI Other coworkers agreed that the price should've been honored. I wonder how the treatment would've been if things were a little different? these are the tags she kept pulling the price tag off. read more

I'm not much of a department store shopper, but I needed to stop by Macy's for a brand of under garment that is only at Macy's. The store was nice and clean and not too crowded which was surprising for a Saturday night. There was a nice employee who helped me out. She even gave me a discount even though I didn't have any coupons. It was a pleasant experience. It's nice to have a department store such as this Macy's in Pearland so that I don't have to drive into the city. read more

This store really does not have all of the department store stuff that the bigger locations have. They have hardly any makeup lines, and the ones they do, seem to not have a full selection of them. I go here for my Mac makeup and that's about it. They added a small urban decay, tart, and Anastasia section, but not very big. Store is kept clean. They are pretty helpful here, at least in the makeup dept. read more

Macy's - Front - Department Stores Near Me - Pearland, Texas

I used to live closer to the one in Almeda Mall, so using this one now gives me some perspective. I like it - I've used practically every department and their online ordering, returns and whatnot. Everyone I've encountered has been friendly and helpful. I like that it's one story, so there's no wondering if ladies 'pretty things' is upstairs lol. I wish there was more selection in misses for work, a lot of the items are super casual, but I guess that's where the 'trends' are - (geez, did I just sound old and cranky or WHAT?) overall, I like the store and intend to use it consistently - just nothing to WOW me or knock my socks off. read more

Selection is poor quality and very limited. I picked up a few decent things to try and when I asked a staff member if she could get a room started for me, and she said they didn't do that. What?! Poor attitude...should have known better bc I saw her rolling her eyes while chatting with her coworkers just moments before. I've been avoiding Macy's bc they upset me years ago, but this one chance I was giving them sealed the coffin. Will not return. read more

I purchased bedding on a great sale, but was not sure that was the color that I wanted. Two employees said that I could return it and get a different color as long as it was the same design. I changed my mind and tried to return it. An associate told me that I could only exchange it for the same exact color and size. I asked her why anyone would do that. She rudely said she did not know. I returned it for a refund and will not be returning to this store. read more

Macy's - Place is not very clean...don't look up! - Department Stores Near Me - Pearland, Texas

This Macy's is very limited in the sense that it is smaller than most Macy's and the service here is a hit or a miss. The moment you walk in you're either greeted or not acknowledged at all. Most of the time I've been here I've had to request for someone to help me because they are either not at their station or they are talking with their coworkers. I'm ok with that but if someone is standing by your station or department, you should greet them and not wait for them to ask you that they need help. read more

Saba, a sales associate in the jewelry department was so helpful. My husband and I were in the store until after the store hours. She didn't rush us out. She continued to make sure we found everything we needed. Now that's GREAT customer service! read more

This Macy's is a much smaller Macy's than the ones in large malls. I think the women's section is terrible! Half of it is for juniors and the other half of it is full of much older women's wear. Nothing for the 20s-30s shopper. The makeup area is pretty good. I feel like they put the most effort into it. It has the typical department store makeup brands as well as MAC. The shoe section used to be good, but they downsized to add more makeup!! How much makeup do we need?! So, now the show section is very small. Finally, even smaller than the shoe section is the purse section. Don't even bother. They carry very little selections. The only area that I think is legitimately good is the men's department. It's big and has a great selection. read more

The girls who work at the Macy's impulse beauty counter do NOT know their stuff. The girl there told me last time the Anastasia Beverly Hills new lip shades were gonna be out today. I get there & she said they misread n that today's date is actually the release date ONLINE. I had given them my name & number so you would THINK they would call me to let me know so I don't have to drive here. Know your stuff ladies. It doesn't look good when you talk like you know & you really don't! Ugh! read more

Love Macys yet this one is far too small. Their jewelry and purse department are huge yet everything else is small and has nothing. If you are looking for a real Macys taking a trip to the Galleria is worth it. read more

I was in this particular Macy's on Saturday trying to find a cute outfit for an event I needed to attend. After 2 hours of trying on various outfits I came to the conclusion that this store simply does not carry a variety of brands like the other Macy's stores in Houston. You guys seriously need to expand the ladies sportswear and shoe department. Why do I have to drive all the way out to Baybrook or the Galleria to find a decent outfit? Pearland is growing so please consider expanding this store and your selections. read more

I am very upset with Macy's, I ordered 2 pairs of shoes online and they were delivered in the wrong size. I called to reorder the correct size and was told I could'nt because I had to wait for them to process the wrong size that was sent on their error. I now have to wait and still no order. Please when you order from Macys be sure they get the right size or you will be waiting.# ticked off read more

The store is not as big as other locations - If you really want to shop here I would only do it when they are having a big sale. For normal shopping where you want more variety and selection I'd go to another location. If you like to shop where sales associates and employees on the floor are uninformed, know nothing about the store, don't want to help you, and seem annoyed when you ask them questions - DEFINITELY come here. You will not be disappointed. However, if you are a normal customer who wants to at least be greeted by friendly faces and see some remote resemblance of trying to help you - DO NOT come here under any circumstance. I was shopping here and picked out a few items off the 50% off rack and a few off the sales tables to buy. Once I got into line, I waited patiently over 10 minutes for the customer infront of me to do all her business where the sales person did a bunch of stuff for them. When it was my turn the item was not ringing up as 50% off - I explained it was on the rack and there was a whole bunch of similar items/brand/exact items still over there. Her only answer "well it's not ringing up.". No explanation, no offer to help, no offer to go look , or anything. "Well I wouldn't know about that..." is her answer when I asked about it being on the sales rack. Then she tried to get rid of me instead of helping by giving me my stuff back and saying there was a customer behind me even though I clearly waited my turn - after all that wait she doesn't even make a slight effort to help with the issue. Next stop I go back and ask a person near by - oops, she doesn't know anything either! "oh sorry those are supposed to be on this rack over there" . I asked her if anything on the sale rack is actually on sale "Well I don't know, we're in the middle of moving everything right now", when i asked her more questions, she gave me the same line "well I wouldn't know". Damn, what DO you know??? Do you guys know anything??? Obviously not. The employees were extremely rude, short, and unhelpful to me. So here's the thing - if you want to shop and waste your time picking out items only to be surprised that it was all misplaced and they have no idea what the prices are - DEFINITELY come to this location. Advertising one price and charging another is apparently fine by them. These employees do not care at all and I won't be back to this place. Go down to the Baybrook location or up into town for the big Macy's if you can because you will not find friendly faces here. read more

I have been to this Macy's store at PTC several times and consistently have a bad experience in the shoe dept. They are understaffed with often times only 1 person working the entire shoe dept. They have a small selection and many times are out of stock of several shoes. The customer service is hit or miss. Sometimes friendly and helpful and other times exceptionally unattentive or rude. I try not to come to this location. If you do best of luck for success in the shoe dept. read more

something about this Macy's layout does not appeal to me. not sure what it is so i won't hold it completely against them. the children's department does not overexcite me but i have to give them props for carrying the levi's jeans for little boys. i love when i catch them on sale($21) because they are some of the most durable jeans for kids. they iron so well hold a crease like you wouldn't believe. President's Day Sale brought me in to the Home Department for the great pricing on cookware & cutlery. the young lady working in the department was stellar in providing customer service. she's the reason i'm giving Macy's a 4 Star review. I also have had great service in the lingerie department(can't think of her name). read more

Had a problem with a sales associate not wanting to help me order a pair of shoes online in the store. I found Brandon the manager and he was WONDERFUL. Great customer service. He ordered the shoes for me and did it all with a smile. read more

The girls at impulse... Are so sweet n nice. They actually take the time to help me n show me how to apply n learned how to contour n highlight. I will be back to this impulse. Thank you impulse beauty. #loyalCustomer read more