Before yesterday , I would have left a 1 star review. This location was full of women who acted like they didn't wanna be there.They barely looked through the clothes and they had horrible attitudes. I stopped going there for a long time.But decided to give him another chance , and I am so glad that I did. Tonight I had an amazing experience with brianna. She greeted me as soon as I came in.And she was so friendly and helpful, and\nWas very caring when I told her about my dad who's sick with cancer. She and one other girl went through my clothes very fast and efficiently while still taking care of everything that needed to be done in the store and had an offer for me within minutes that I was satisfied with. I'm not sure if brianna is a manager , but she definitely needs to be. She is very professional, sweet. And I look forward to visiting her again, and I'm also very grateful that she was able to fix the way I felt about that location, because I really do like the things that they have in that store. I just did not like the attitudes , and it seems like they have weeded out all the problems. Breonna , if you see this , thank you so much for everything!!! read more

I heard that this place pays for items you want to sell with cash. Probably, if you were doing a consignment, you'd get more for your items, but if quick cash is your thing, I'd try it out just to understand the process. I finally made the time to drop off a few of my X's gifts that I wanted out of my house. A name brand purse was involved. Besides some name brand perfume and a dress from Shein, the experiment was small. I was expecting at least $50 for the haul, but haha - $18 was my takeaway. I at least have to applaud them processing the haul prior to the estimated time. I was in the parking lot managing my next stop when I received a text that my offer was ready. I was told the offer is computerized and not left up to the store members. I really didn't care - it was a gift that I didn't want in my house anymore, so the $18 was more than I was getting with it collecting dust. You may say just donate it, but clothing accessory donations have not yielded me any tax breaks over the years, so I gladly took my 18 bucks and will buy groceries for the church food bank. Additionally, the Shein dress (that by the way had never been worn and had the tags on it) as well as barely used perfume was not accepted items. They offered to donate the dress to Goodwill, and I gave the perfume to the young lady who was working the hauls. Again, I didn't want the items in my house anymore, so my goal was accomplished. Now, if it had been my own stuff I paid money for, I probably would have taken those items back and found someone to buy them or put them under consignment. However, since it was no cost to me, the experiment was just okay for me. I know they'll make way more than $18 off that name brand purse, but that's the trade-off for same day cash back for selling items. Overall, I'm sure this is a great resource for people who need cash right away, but I'm never in that kind of bind to just give my stuff away, which you are almost doing at Plato's. As far as the selection of clothes to buy, I didn't check. It was way too crowded for my taste with bunches of racks. Since I'm not a shopper most days, I wasn't moved to look either. Maybe one day soon, I'll choose to do so and give an overall review of this place, but for now, you have insight on being a seller at Plato's in case you're interested. read more

So today I went to sell clothes. Upon my dismay, I had a larger item than just a trash bag. When checking in, I was informed that if I would have to lift the luggage above the waist to place it on the counter. When asked if I could roll it around, I was told "no because we would have to pick it up". Then I asked for assistance to help lift it until the counter and was told "if you can pick it up yourself, then we can't go through it". However, it took two of them to go through the luggage but no help?! It just makes me feel sorry for those who are actually handicapped or needed extra assistance due to the lack of physical capability. Plus the counter is entirely too high for most. I worked at Plato's closet before and never remember ever telling a customer that or at least not lend a helping hand. Just want the consideration for everyone's well being on BOTH sides. read more

Plato's Closet - Employee - Women's Clothing Near Me - Pearland, Texas

This is the second time I've been in and the second time I've left empty handed and shaking my head. First off, this is a second hand store... USED clothing... their prices do not reflect this. I'm sorry, but I'm not spending $14 on a USED sweatshirt which has a grease stain on it. $20 for a Rockets jersey. No thanks (giant eye roll). I don't understand why so many reviewers mentioned how this place only buys TOP NAME DESIGNERS... I was looking at the crap they were selling and it was not high end. Secondly, 99% the clothing looked cheap and trashy. Maybe I'm not super fashionable but if what they're selling is "in style"... I'll stick with the clothes I already own. If synthetic fabric, crop tops and weird prints are your thing... this place might work for you. Thirdly, no greeting upon entering. No interaction at all. I don't think we'll return. For a bit more money, we'll go to Marshalls or TJMAXX and buy brand new. read more

Just left, found a 2 piece set, for a good price. Until it was actually time to pay. Then I was told the 2 piece set was sold separately. I was disappointed because now the cost was doubled. I asked to speak to a manager and was told there wasn't one on duty, employees are young and ignorant of prices, outfits and don't know how to handle disgruntle customers. Why in the hell would you tell me that a set is sold as a single piece! I know damn well this outfit isn't sold as a single piece. It is a set!​ read more

Didn't greet us at all when we walked in. Just got looked at as if we didn't belong. Decided to let my fiance walk around and look at the mens stuff. He didn't really see too many things he wanted. The womens side was a total clutter mess. The aisles for the women's stuff is too narrow and honestly could cause someone anxiety walking through it. I wasn't really looking for anything due to being pregnant but they didn't have a good selection of any name brand bags or anything. Looks like most of the stuff they get is fashion nova, shein and pink. Shoes were absolutely filthy and dirty that they had on display. Any other worker I ran into didn't greet me nor talk to me. They were too busy running up and down the stairs to have conversations. I use to sell clothes at Plato's in Arizona and North Carolina so I knew better not to bring clothes here. I would like to see what they are rejecting from people because the clothes here are just goodwill quality. Store needs better buyers and a day where everyone just organizes and makes sure all the sizes are in the right place. I will not be back. read more

I used to love shopping here. Over the years, it's gone to sh*t. They've become ruder, so crowded (bc they have kept the same stuff for years that nobody buys) that you can't even walk between racks and they don't offer a restroom to patrons. They offer less and less $ every year when you bring in a haul. Not worth the time to drive it over there. I'll find a new resell store from now on. read more

I literally have been coming to this Plato's reselling clothing for YEARS but everytime this dude right here goes through my bags,always done in 5 minutes (when I have 3+ large bags so you know he's NOT looking through them at all) and claims it's just "not the style they're" looking for and claim to not be able to sell them when it's QUALITY, some still tagged clothing and low end designer pieces. (Never have this problem at the other Plato's and would only go there but it is so far) At this point all he does is just waste everyone's time I've seen him do this multiple times to me and others in the store! Then disrespectfully throw my garments on the floor and bunch in the bag. What do you get out of watching ppl who are obviously desperate for money haul large bags in and out of the store??? read more

Plato's Closet - Women's Clothing Near Me - Pearland, Texas

I have been to this location before and have sold clothes here and the one in SugarLand. This one in particular barely buys your clothes. You could have designer in there and they'd say "its not the style." I assume they don't really look through the clothes because I have put amazing stuff in there that IS in style.... I'm 23 btw so I do know what's in and not in. So I decided to test my theory and see if they actually look through the bags and I have a REAL Gucci shirt that I put in one of the bags. I come back once I got the text and they didn't even take the Gucci shirt lmaooooo I grabbed my bag and told them maybe if y'all would look through these you'd see there are some "in style clothes" and pulled out the Gucci shirt and showed them and left. To whoever is the owner, I would recommend retraining your employees because they are costing you business. read more

This place is a scam. This is the second time I brought clothes here and they didn't accept ANY of it. I brought expensive name brand clothes (some of which I actually bought here) and they didn't accept it. None of it. This place is an absolute joke. Will not be back. Took way too much time out of my day twice now. read more

Walked in and the guy that greeted me was so rude!! I'm seeing a lot of comments about his attitude, so I'll never return to this location.

I dropped in after my nail appointment to peruse their stores. I love shopping but hate digging and overpriced clothing. Their inventory is small yet dynamic! I love that their clothes are versatile and in a vast size range that is constantly updated. So I've been back twice and I cant wait to rock these outfits this summer. Their shoes, accessories and handbags are reasonably priced to get several looks! read more

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I literally laughed when I read the reviews because it's true... although they bought 3 of my items the Hispanic girl w ACNE is really rude even the asian girl that works w her looks scared of her. Also their items are OVERPRICED some old airmax's for $60 like what?? read more

at first I thought they were racist , who knows ? but I highly recommend getting better customer service before yall end up exposed on TikTok. I have never downloaded this app before in my life to take the time to right a review but today , they really wasted my time & energy. im not sure who or what is the standard for the close they choose but it's obviously not for people of color , men or the 50+ .. do better & hire better employees . read more

Shout out to the Plato's team for helping me find a great pair of shoes for my sister!

I am so upset. It's 6:22 pm on a Friday. Mind you they don't close until 9:00 pm. I had a bag of clothes to come in and sell and the person in charge was like oh we stopped selling at 6:00 pm. I said are you serious you can't take my clothes and then she says, well it's because we will have clean up the store and close for later. So I just feel A they lose business like this and B I am rating this a 1 star. She said I can call my manager to prove to you that the rule to stop bringing in clothes, closes at 6:00 pm. read more

Very rude and entitle employees they don't look at your stuff and then when you go in try to buy something on brand or brand whatever that crap has a stain on it and they sell it for like $12-$15 like that does not make any sense and you can bring a whole bag of stuff of clothes brand new barely worn and they will probably give you like five dollars for two things it's absolutely ridiculous and these employees it to learn how to do the job right or Platos closet it's going to go out of business because these teenager employees don't know how to do the job right read more

Staff was very rude and honestly degrading. I heard them say rude things about other customers behind their backs.

The following is grown-up talk for real grown-ups (and not overgrown children with pencil moustaches in salmon skinny jeans): Do you know what's hard to take about Plato's closet (and similar places) when you try to sell there? You know that your clothes are perfectly good, are the same styles that they sell there, are better than a lot of the ripped, faded, crap you have to wade through to find the gem hiding in the dung on their racks, and then some 16- or 17-year-old with iron hooks through their lips who is dressed absolutely *horribly* won't take your clothes. Have you seen how the employees dress? Bad taste doesn't begin to describe it. You're refusing my clothes when you're dressed like *that*??! Anyway, I went to the Pearland location with a pair of Doc Marten loafers and a nice pair of dark blue bootcut jeans. (What was I hoping for? Maybe 10 bucks total, would probably take $6 or $7 just to get them off my hands. I wasn't expecting a *good* price, but it beats the trouble and the fleecing of eBay.) I know, I know: not clothes for everyone, but neither are ripped skinny jeans. The teenager took one look at the gray in my beard, and didn't disdain to look any further. She said, "We are currently looking for styles for teenagers and young adults." Knowing full well that they are wh*res for brands like Doc Martens, I brought the shoe brand to her attention, and she changed to " We're not currently buying men's shoes and jeans." Okay, then why didn't she lead with that info? It was insulting, and complete B.S. You know that they're taking old, tired over-worn Airwalks and and tight man-boy jeans all day, every day. Grownups, leave this place to the man-boys and little waifs, to the teenagers and "young adults." Real grownups, this is no place for you. You're better than them. Trust me. read more

Absolutely love this store! The prices are absolutely affordable, and they're super friendly. The staff is the most charming and friendly out there, I love the manager Noemi! She's absolutely amazing, and a gift. I definitely recommend shopping here! read more

Plato's closet is a RIP off in my opinion..its Fall coming so I knew sweaters and booties would be in demand..I went in with 2 pair of adorable leather steve madden booties practically new and a sweater worn once no piling and received $17..so that's about $5 a piece...i had way more but that's all they took including new style clothing with tags they passed up...I'm willing to bet the boots will be $40 plus..I honestly didnt care because it was here or goodwill..This was my 1st time and I just wanted to see what it was all about..never again ..at least goodwill would have been good for taxes which is where I dropped the stuff they didnt take..And why dont they offer you a better deal with store credit at least although the only thing I saw in there worth looking at were a few workout leggings.The rest was outdated or just plain dusty looking read more

So we just left the Plato's closet in Pearland. With nothing purchased. We get there and we're all shopping even my daughter found a cute sleep mask and two ring pops. And was standing nicely next to me holding them in her hands. (She is 6) Then she says "mom I really need to go potty" I think to myself.. knowing they don't have a public restroom but she's 6 so she normally doesn't ask unless it's really urgent. I ask just to see. The girl says no. Ady tugs on my shirt..I really need to go.. the girl just looks at me and my daughter and says "the nearest public restroom is smoothie king" and then turns away. Mind you, it's 95 degrees outside at 4pm! It's really hot and it's across two parking lots.. also, there is not one other shopper in that store except me, my husband and my child. And 3 employees. So I'm looking at my husband trying to figure out what we do because we're both holding 4-5 items each... and then the lady comes back up to us.. "Umm...so we actually don't let people walk around the store with the ring pops because they've been eating them in the store and not buying them." Here I am thinking she's going to offer us the restroom but no! she wants me to take away candy from my kid who she refuses to let use her restroom. And is honestly about to have an accident in this store. So I just take them out of my daughters hand, hand them to her and say "she's 6, really?" Then my husband grabs all our stuff and brings it to the front and says never mind, we don't want these.. I hope possession of two ring pops was worth it. And we leave. I have never had such a ridiculously immature and petty behavior of employees and such a rude experience in a store in my life! I will never ever shop here ever again. read more

I think the prices are a bit high for used clothing. Some styles are outdated but there were some name brands such as Pink, Hollister, Adidas and Nike which was nice. I brought in a bag of used clothes one day and the girl looked through it. Comes back to me and apologizes saying these were not their style. I was puzzled and just said ok thank you. I can clearly see the clothes in their store were not stylish either if you ask me. Why so picky? Is just another thrift store! I mean seriously now.. read more

I have been shopping at this store and its sister store Once upon a child in Pear land for my family as times are tuff and we do not have a lot of money. I recently had COVID and did not do very well.. Talking to the doctors they asked where have I been what have I done ... after going over everything all I can think of is that some of the used clothes and items I have bought have been infected and these are the only places I have been ,, BE AWARE they do not clean / sanitize items in the store ... I got sick because they put profits over safety ... god willing I will be ok , but I will never be back ! sorry if this is hard to read I had to get my granddaughter to help me write as I am not tech savy He estado comprando en esta tienda y en su tienda hermana Érase una vez un niño en Pearland para mi familia, ya que los tiempos son difíciles y no tenemos mucho dinero. Recientemente tuve COVID y no me fue muy bien. Hablando con los médicos, me preguntaron dónde había estado, qué había hecho ... después de repasar todo lo que se me ocurre es que algunas de las prendas y artículos usados ​​que he comprado he estado infectado y estos son los únicos lugares en los que he estado, TENGA EN CUENTA que no limpian / desinfectan los artículos en la tienda ... Me enfermé porque ponen las ganancias por encima de la seguridad ... si Dios quiere, estaré bien, pero nunca volveré! perdón si esto es difícil de leer, tuve que pedirle a mi nieta que me ayudara a escribir ya que no soy un experto en tecnología read more

My second trip to sell clothes here they didn't even look through the bags. The store was messy with clothes on the floor, cheap brands like Shein, forever 21 and fashion nova. I asked twice if they used my coupon they said yes, they did not. Overall really disappointed with the quality of items and service at this store. read more

The young ladies that worked there were very nice. Overall store was very crowded with stuff but all of their clothes were cute and it was neat. read more

I drove by and noticed the stored. I took my daughter to sell some of her clothes. The store wasn't open to shoppers only to seller because their grand opening is set for 11.28.2014. I like the store layout, location, and products. They were still stocking the store. They purchased 21 items from my daughter for $50ish bucks! Not bad. My daughter was very happy. I will definitely be back to shop and sell. The store owner or manager did state they were looking to buy teen clothes, accessories, shoes, and handbags. read more

They gave me a total of $12 for an Under Armour sweatshirt, a Champion sweatshirt and a pair of leggings. Went back again and they took 7 super cute, good quality items for a total of $15. That's roughly $2 per item. I took the money because someone will be happy to find those things there, however, it's such a ripoff. read more

Went in to sale some clothes and to look around this was my first time being there. The employees informed me of the sale going on and let me walk around while they go through my bag. I was able to sale some clothes and the rest was out of season. I have no major complaints however, no matter where you work you should he happy to help your guest. That is what is going to keep people coming back. read more

I went into this store to sell some clothes for my aunt at 12:00 and got a message saying that my items were ready to pick up by 12:04. All of my items included Gianni Bannini, Jessica Simpson, and multiple coach shoes as well as Bebe tops amongst other well known brands. When I went back into the store I was told that none of my items were being taken because they "weren't the style they were looking for and the wouldn't sell good" in their store. The young lady that helped me was absolutely no help at all and was frankly very rude & just brushed me off to continue talking with her coworkers. I have never been turned down at a Plato's like this and while I understand that the clothes I was taking in are not in style with what the 20 year olds working there believe are "in", they are clothes for a mature woman that are definitely still in. I would suggest not coming to this Plato's unless you are in your 20's because it seems that's who they are trying to market to. read more

I had heard that the clothes here were worth looking at & there was some nice options. However upon checkout, not only was the cashier not there (who was out getting a coffee), the other employee did not even offer to check me out. I'm just assuming she wasn't taught how to use the register. When the guy finally got back, he took his sweet time checking us out & kept making mistakes. Almost makes me not want to go, but if it weren't for the clothes! read more

I had called ahead to the store to see what types of items they were taking and so I can't say I wasn't totally surprised at the small amount of items that they were interested in. What surprises me is that looking around the store the store seem to be filled with old outdated clothing and dirty shoes. Maybe if they would get rid of the old stuff in their store they would have room for the new never worn items that I brought into the store with tags that they opted not to take. Payout was also the worst I've ever experienced at a Plato's closet. I know they use a computer system but two pair of women's sneakers and two pair of men's sneakers one dress and three workout tops should get me more than $24. Especially considering the mark up I saw on the old or outdated stuff in the store. read more

The clothes they sell there arnt bad it's just selling things I work retail so I understand buying for a cheap price and selling higher but I bought a dress that was 42 I never wore it bc it was marked a small but really it was large the tags were on it and everything I got it from Charming Charlie and since there closing down I couldn't take it back I was hoping to get atleast 15 and only I got 5 bucks for it don't sell your clothes here they are really getting over ‍ read more

HORRIBLE EXPERIENCE! I passed by this store and I decided to give it a try. These ladies are terribly rude. First they take their sweet time getting to you when it's only two people in the store, TWO PEOPLE! Then, they talk about whatever you bring in front of you. The lady who picked my clothes was VERY PICKY. I had summer clothes but since they weren't "top notch designer clothes" she wouldn't take them. After I gave a bin full of stuff she only picked two items. She said the only reason she was picking my shoes because they where coach. SO RUDE. You don't say stuff like that in front of customers. Also when they ring you up I felt really rushed. I will never in my life come back to this store ever again!!!! Wish I can give a negative 25! Horrible employees and service DONT GO HERE! read more

Way overpriced! Most of the hoodies were $25 and then old tees were $10-12 for cheap brands. They were trying to sell old faded VS Pink yoga pants for $15-$18. Not worth it here, I'll stick to the memorial city one , much better quality and prices. read more

The prices are VERY affordable without lacking quality or brand name. The staff here is much more laid back than your average Plato's Closet employee - they seem genuinely interested in having a conversation with you (instead of the more common forced, awkward small talk that most people make because they have to). Definitely check it out, you won't be disappointed. read more

It's interesting how you would post a public video of both myself and minor, without any consent from myself or for my child. The vIt's interesting how you would post a public video of both myself and minor, without any consent from myself or for my child. The video as you so openly display, never shows any representative, greeting and or asking if I needed assistance throughout the duration I was there. The conversation I which I had with the owner was that of, I continuously saw primarily the owner continuously monitoring me through fought the store. I would love to see a video that captures where you were and what you were observing during the duration of my time in the store. The angle in which this video is captured is only showing a subjective view of me shopping, however does not display where you the owner where located and continuously observing me which is primarily my grievance. I would love to see a comparison of how many times you looked in my direction as I shopped. As a Christian mother and a educator, I literally prayed that I was wrong in assuming you were observing me. After the third or fourth time I witnessed you yet again checking my purse and my location I could no longer help but to ask. I was truly hoping that your response would be that of "no you are mistaken, I'm sorry you feel that way, is there anything I can help you look for" On the contrary your response was very aggressive and in explains that you did not recognize me and you had the Right to look at anyone in your store you pleased. I could understand that also but what I didn't understand or appreciate is your lack of courtesy on telling me that if I didn't like it I could leave and that basically you did care for my business. That is what disappointed me given that I was excited to shop at your store and even more so when I saw clothing my husband could also enjoy. I was disappointed in your reaction and the fact that I felt as if I was continuously being observed by the owner Michael and treated so badly in being pointed to the door for simply asking a question. I do not nor will I ever apologize in expressions my concern and asking your thoughts on what I stated regarding being watched. When I first walked into the store three gentlemen quickly ran to the floor and I over looked that, but to then have you literally look at me non stop lol I know because I would feel someone watching me and I prayed that when I looked up I was wrong. Unfortunately when I looked up my eyes met yours on several occasions. I will not apologize for telling my truth. Again I am still very disappointed in the experience I received, I'm just not sure what I did to deserve to be told that if I didn't like something I could leave. I mean my goodness, I could even imagine the alternative of you having one of your other representatives to offer to help me with anything or answer any questions I had..... That didn't happen... I was aggressively responded to and primarily told I could leave. Regardless of how you feel I was wrong in voicing my experience, I feel it was the right thing to do. What exactly was I going to steal in my expensive Michael Kors purse? Lol my goodness and then with my child. I have no ill will toward you, as a Christian and a African American woman I was truly saddened and frustrated by the experience I received while on my vacation from teaching and browsing for items for vacation. I do not wish to "battle" or go back I forth with you all. The bottom line is I spoke my truth and my experience. If you disagree that's your choice at the end of the day I know the hurt and confusion and embarrassment I felt that afternoon.... God bless you I pray that you all are working on how you treat each customer from every socio economic and cultural background in the future. god bless you all, I can't judge anyone I can only stand on my truth and pray about the rest.. read more

We brought in clothes and of course the buyer wasn't there. Left them overnight (BIG mistake). Came back the next morning only to find out that they gave away our box of jeans and shirts that they didn't want to the wrong customer and offered us $20 for it. Highly disappointed and will not be doing business with this store or company ever again. read more

Love the shoe and men department. We always leave with fancy name prices for a great deal. Female clothing ranges from small to about 18. The male sections has ton of aramni and other name brands. This by far the most organized and clean Platos I have been in. Love it . read more

I was very please by the selection of shoes and miss me's!! The owner or manager was very sweet. He took time out of his day to go to the back and find a specific brand of shoe and they were new sperrys for 16$!!!! I was impressed most definitely. He was very polite and very helpful so were the other staff members. Will definitely be coming back. Although they need more large tank type cute flowing shirts!!! read more