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Macy's

2.5 (28 reviews)
Open 11:00 am - 8:00 pm
Updated 1 month ago

Macy's Photos

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Reviews With Photos

Melina S.

Here are my photos of my complaint, something needs to be done. This place is disgusting and the employees are rude and have terrible attitudes and snap back at customers

GT M.

Good selection of home goods, clothing and competitive prices with coupons, efficient service, clean, bright, well-organized store, etc.

Marlborough Macy's Store -- Solomon Pond Mall : 627 Donald Lynch Boulevard, Marlborough             Interior
Brandon K.

Was at the Solomon Pond Mall in Marlborough recently and thought I'd stop in here and look here for bargains. This is one of the few Macy's locations left that isn't busy all of the time at the Solomon Pond Mall right off I-290 in Marlborough. This mall in general is always deserted and it sometimes deprives my mind of how they are still able to stay in business. Either way. This store has a full variety of departments, and the clearance stock being overstocked constantly. I continuously keep checking here since there are very few others actually bother searching the clearance for all sorts of bargains. Lots of summer sandals there too. Staff all around are friendly, especially Helen, who even gave me a coupon to use on my purchase. Something she didn't have to do for any reason. Plus, the continual difference between busy crowds in Natick and luxurious space here is why I continue to come back here. ** minus 1 star, their website says they are at "601 Donald Lynch Boulevard", but it is supposed to be "627 Donald Lynch Boulevard", according to my receipt and to the woman I spoke to on the phone **

Macys Practice to increase the price and then post sales signs to lure customers. Corporate thinking at its best.

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10 years ago

No one knows where to shop for girls size 12 cloths. Asked two people in girls. They were nice and this was their dept. it was disorganized

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Ask the Community - Macy's

Suitmen - Rip in cuff of the sleeve.

Suitmen

(8 reviews)

DO NOT BUY ANYTHING FROM THIS SUITMENS MENS STORE. THEY REFUSED TO EXCHANGE FOUR SUITS FOR A LARGER…read moreSIZE. From a size 1XL to 2XL and they still refuse to today 6/27/25. They were a gift and I lost over $200.00 to SUITMENS MENS CLOTHES during Christmas holida. They never give you a website or phone number. I asked faithful Google who gave this info. The number I called is 925-217-7353. I sent a copy of the return address Sent from my iPhone On Feb 11, 2025, at 02:12, service@suitmens.com wrote: I sent a copy of the return address Sent from my iPhone On Feb 11, 2025, at 02:12, service@suitmens.com wrote: Dear Customer, Thanks for your reply. We are very sorry that we do not provide return labels. If you want to return the product, you need to pay for the return shipping yourself, or can you find a carrier with lower charges? We will refund when we receive the returned package. Thank you very much for your understanding. Fri Feb 07 12:09:24 CST 2025, Suitmens, I am so disappointed to receive the suits I sent back to you to exchange for a larger size came back to me as address unfounded. I will be writing the State department about your company and distract any man or women I know to not order ANYTHING from your website. Two suits have come back to me with the address unfounded. Send me a return label or your company will lose money because I will also write a bad review on Suitmens and our Consumer Affair about your company! Diana Sent from my iPhone On Jan 30, 2025, at 19:20, Good day No I cannot keep the sizes. They have already sent back. Please see attached copy of post office receipt. Sent from my iPhone On Jan 16, 2025, at 20:17, service@suitmens.com wrote: Dear customer, Good day. Because returning items takes a long time and shipping is expensive. We have a suggestion, you can pay additional $72 and we will resend you the same item in the 2XL size you need and you can keep the item you received. What do you think? Thu Jan 16 19:34:19 CST 2025, Dear Sir/Madam, I must return all 4 Suits for larger sizes. Can you please send two return labels for the 4 suits. I need size 2XL in all suits. Please respond as soon as possible to make this exchange. See both parcel labels picture is attached. Thank you Sent from my iPhone THEY NEVER SENT THE EXCHANGE! DO NOT BUY ANYTHING FROM SUITMENS

this is my favorite store in the whole wide world. The owners and staff are lovely people to do…read morebusiness with. This is the only store where I can spend over $1000 and leave happy - their suits are high-quality and well tailored the best part about it is they are extremely affordable but will make you look like 1000 bucks- if you're looking for a suit store that's going to give you more options then men's Wearhouse JCPenney, Go to this store - because you're gonna save a few hundred dollars and wear one of the finest suits with the best quality fabrics- one thing about me if I'm gonna spend money on a suit the quality has to be great - believe me you won't regret it- these people are very honest professional, and they prefer to good customer service then to scam somebody off of their money- I have been going to them for years and never had a problem as a matter of fact I get the greatest discounts ever - and save lots of money because they value my service and I value them. I wouldn't buy my suits in nowhere else. I believe a lot of the negative reviews that I am seeing online is coming from people who have been scammed by a false company that scams people online- however this suitmen it's not a scam this place is top-of-the-line and they keep their word or your money back - I am a proud and loyal member of and I will continue to buy and send my whole church to purchase from them because they are truly an amazing company and staff - who really care about their customers- IM A LOYAL CUSTOMER!! ** 5STARS** Best regards Pastor Carlos Crespo

Men's Wearhouse

Men's Wearhouse

(15 reviews)

I went in to the Auburn, MA location with my son and his fiance to purchase a suit for him and…read morechoose rental suits for his groomsmen. We were greeted by a young man who just said "yah?". When we said we had an appointment, he said he had to get someone else. Another young man (Matt V.)comes out, no smile, no greeting and asks what we are there for. He took down the wedding party information on his Ipad, never once smiling or making eye contact and acted as if we were keeping him from something else. He told us that one of the rental suits we were looking at was boxy and we shouldn't get it. But offered no suggestions for other suits. A third young man came over and started asking questions. His fly was unzipped. I started asking questions about the kinds of suits and colors (we wanted gray) and both told us we would have to rent tuxes. My son said he didn't want that style (several times, actually) and could they show us some options/samples. We were informed that they do not have samples of the rental suits. How is someone supposed to rent suits for their wedding and not actually see what the suit looks like? I then asked if we could see something similar. Matt sighed loudly and walked from behind the counter. The other young man then says something about us having to choose from what is in the book. I said again that we were looking to purchase a suit for my son. They both acted put out that that is what we wanted and exchanged words between themselves. Then a woman came out of the back and told us we had to get a tux if we wanted gray. I then said we were going to reconsider where we got the suits and left. If I could give this store 0 stars I would. The employees have almost no working knowledge of the product and customer service was non-existent. We should have left as soon as the first guy greeted us with "yah".

Looked like a pretty good selection for a small store, but the level of service was completely…read morelacking. I went in around 7:00 on 6/17/13 looking for a vest, it took about five minutes for one of the employees to break away from their conversation long enough for me to get his attention. Our conversation went as follows: Salesman: "You got a question?" Me: "I'm looking for a gray vest, do you have any other vests besides what is here on this rack?" Salesman: "That's all we have." Me: "Do you know if anyone else around would have vests? Macy's maybe?" Salesman: "I wouldn't know that." (Then he walked away) I guess he didn't have any interest in selling anything, the funny thing is that I probably would have bought one of the vests off of the rack too. I have worked in retail before, he had me in the store, which is half the battle... Oh we'll, I found what I was looking for elsewhere.

Macy's - deptstores - Updated May 2026

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