I ordered a bunch of items online and one was mistagged. I brought the item to the store, the…read moremanager told me that she cannot take it back because it would "mess up her inventory" and told me to get my refund "somewhere else". Cool! I will also take my business somewhere else. Thanks!

Do not expect anyone to greet you as you come in the store. The associates here are much too busy…read morefolding clothes to even look up at you, and if you do, they hold your glance for a second and then turn away. It must be a new sales culture that I'm unfamiliar with as I had to greet the salesperson. Still no 'is there anything I can help you find?' Completely ignored. Good selection of clothes, great prices, store was tidy and had a good amount of inventory. 1 star is for lack of customer service, store in general gets 3.

Maybe they can hire decent photography professionals. I just went two weeks ago for our holiday…read morepictures and Emily was OK for the most part but you can literally see the corner of the studio in my pictures almost every picture and not only that but a lot of the pictures. My kids either weren't looking or something and the print that I received was not properly printed at all they cut the corners off too much. My Son's arms aren't even fully in the picture. Not to mention they were way behind schedule. People were canceling thankfully because of that we got to get in on time for our session, but it was just way too much. They need to hire professionals.

We went to the Portrait Studio Sunday afternoon. The photographer we had gave us zero direction…read moreand didn't engage with us whatsoever. We also ordered the digital package and it states 24-48 hours to have the pictures emailed and they still haven't arrived. We will not be going again.

Had a pair of shoes that were peeling on the sides after 30 days. I walked in and they handed me a…read morebrand new pair no questions!!

Left without buying 3 pairs of Vans... crowed and no one available to help. Kids more into…read moresocializing than selling...

DO NOT BUY ANYTHING FROM THIS SUITMENS MENS STORE. THEY REFUSED TO EXCHANGE FOUR SUITS FOR A LARGER…read moreSIZE. From a size 1XL to 2XL and they still refuse to today 6/27/25. They were a gift and I lost over $200.00 to SUITMENS MENS CLOTHES during Christmas holida. They never give you a website or phone number. I asked faithful Google who gave this info. The number I called is 925-217-7353. I sent a copy of the return address Sent from my iPhone On Feb 11, 2025, at 02:12, service@suitmens.com wrote: I sent a copy of the return address Sent from my iPhone On Feb 11, 2025, at 02:12, service@suitmens.com wrote: Dear Customer, Thanks for your reply. We are very sorry that we do not provide return labels. If you want to return the product, you need to pay for the return shipping yourself, or can you find a carrier with lower charges? We will refund when we receive the returned package. Thank you very much for your understanding. Fri Feb 07 12:09:24 CST 2025， Suitmens, I am so disappointed to receive the suits I sent back to you to exchange for a larger size came back to me as address unfounded. I will be writing the State department about your company and distract any man or women I know to not order ANYTHING from your website. Two suits have come back to me with the address unfounded. Send me a return label or your company will lose money because I will also write a bad review on Suitmens and our Consumer Affair about your company! Diana Sent from my iPhone On Jan 30, 2025, at 19:20, Good day No I cannot keep the sizes. They have already sent back. Please see attached copy of post office receipt. Sent from my iPhone On Jan 16, 2025, at 20:17, service@suitmens.com wrote: Dear customer, Good day. Because returning items takes a long time and shipping is expensive. We have a suggestion, you can pay additional $72 and we will resend you the same item in the 2XL size you need and you can keep the item you received. What do you think? Thu Jan 16 19:34:19 CST 2025， Dear Sir/Madam, I must return all 4 Suits for larger sizes. Can you please send two return labels for the 4 suits. I need size 2XL in all suits. Please respond as soon as possible to make this exchange. See both parcel labels picture is attached. Thank you Sent from my iPhone THEY NEVER SENT THE EXCHANGE! DO NOT BUY ANYTHING FROM SUITMENS

this is my favorite store in the whole wide world. The owners and staff are lovely people to do…read morebusiness with. This is the only store where I can spend over $1000 and leave happy - their suits are high-quality and well tailored the best part about it is they are extremely affordable but will make you look like 1000 bucks- if you're looking for a suit store that's going to give you more options then men's Wearhouse JCPenney, Go to this store - because you're gonna save a few hundred dollars and wear one of the finest suits with the best quality fabrics- one thing about me if I'm gonna spend money on a suit the quality has to be great - believe me you won't regret it- these people are very honest professional, and they prefer to good customer service then to scam somebody off of their money- I have been going to them for years and never had a problem as a matter of fact I get the greatest discounts ever - and save lots of money because they value my service and I value them. I wouldn't buy my suits in nowhere else. I believe a lot of the negative reviews that I am seeing online is coming from people who have been scammed by a false company that scams people online- however this suitmen it's not a scam this place is top-of-the-line and they keep their word or your money back - I am a proud and loyal member of and I will continue to buy and send my whole church to purchase from them because they are truly an amazing company and staff - who really care about their customers- IM A LOYAL CUSTOMER!! ** 5STARS** Best regards Pastor Carlos Crespo