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    Macy's

    2.8 (78 reviews)
    Open 10:00 am - 9:00 pm
    Updated 1 month ago

    Macy's Photos

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    Reviews With Photos

    Outside of the building
    Patrick F.

    Very loud everything is two over priced priced. The staff were all right. But I will never come here again by choice.

    Long lines...no more shopping on Saturday for me.
    Kandice T.

    Macy's in Castleton Square Mall is almost always packed, but that's a good sign that they have the deals....and they do! I don't like the crowds, but I do appreciate the sales and the quality of the products they carry as well as the exemplary customer service that I have received on every visit.

    Different
    Poco P.

    Sloppy. Reminded me of a Ross Dress for Less or a TJ Max, not a Macy's. They had no Western Wear, as newly advertised cause they are a smaller Macy's. The employees were ALL so sweet & helpful. I loved my shoe lady Samantha! Right on top of it all. Quick fabulous & I got everything for 50% off cause they had a sale!! Five stars for the customer service from the employees. Two & a half to zero for the mess. The store needs to be organized, cleaned up & a new outlook on being a Macy's. It was like a tornado went through it & it was only around noon. I got a good laugh walking around.

    Owned by Macy's Grey.
    Fox E.

    This store is owned by Macy Gray and William H. Macy, and they're pretty shameless about it. I try not to mention it. I almost got lost in here. It's so enormous. It needs more bathrooms. I almost called a taxi to get me around the store. This is a typical department store, but not as nice as some of the other Macy's I've been to. You can find some nice clothes on sale if you take the time to look through the racks. I just don't like big department stores. And big is the key word here. No one offered to help me while I was in here. Their prices are comparable to other Macy's stores. It's probably the largest department store I've ever been in, but bigger isn't always better, my girlfriends and boyfriends assure me. And if I was grading the months, I would give May C.

    Katherine A.

    You must check out Macy's new Cosmetics and Fragrance center. The displays are filled with interesting upscale decor. You will find Channel, Este Lauder, Clinique, Betsy Johnson and much, much more. There were so many options that I didn't know where to start. The clerks are knowledgable and.eager to help. The manager is enthusiastic and friendly. You'll leave smelling good.

    See the lumps? How uneven?  I will never shop at Macy's again

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    5 years ago

    I don't feel safe to come there. I usually bring my children there but I stop now. I feel nothing to shop as well in my favor.

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    Ask the Community - Macy's

    Review Highlights - Macy's

    Called t for the store manager to let them know what a great job she did for me but like the rest of the phones in Macy's- no one answers them.

    Mentioned in 2 reviews

    Read more highlights

    Von Maur

    Von Maur

    (33 reviews)

    $$$

    I don't like to shop but love shopping at Von Maur. The staff is professional and super helpful and…read morefriendly. They gift wrap beautifully and will send packages for no charge. The merchandise is high end, name brand. They carry men's, women's and children's clothing and shoes and a small section of seasonal household decor. Yesterday, I bought several gifts. The store was decorated with a pianist playing Christmas music. I found exactly what wanted and an associate carefully took the information for wrapping and sending. I saw several other things I wanted, including Christmas outfits for my granddaughters. I left without buying, but later in the day decided my girls needed those outfits. I called the store and Deidreana found the outfits and put them on hold until I got back over there. The outfits were even on sale. Returns/exchanges are easy. They put gift receipts in each package. The store is always immaculate and has lovely restrooms. There is plenty of parking around the store, although parking fills during the holiday shopping season. I recommend and will probably go back this week myself.

    I've watched over the years the steady decline of diverse inventory of department stores. This…read morestore is no different. I maybe go in Von Maur once a season, and it is even more noticeable at least to me, when you visit a store in longer intervals. They do have excellent eye-catching merch displays and still focused on upscale dressing and seemed like every section had a sales associate to help and areas were upkept. They are targeting heavily toward the older higher income demographics. It is especially telling when you listen to their choice of piano music in them. I would think a salesclerk would go a bit bonkers hearing taped renditions over and over of sickeningly sweet instrumental earworm inducing oldies all day long. I'm surprised this mall chain has lasted, as it hasn't really changed with the times. As times get ever more difficult with less to spend in this way, it will be interesting to see how this chain reacts.

    Marigold Clothing

    Marigold Clothing

    (11 reviews)

    $$$

    Broad Ripple

    If you want unique clothing with a service, Marigold Clothing it is. The gals always welcome you…read morewith a smile. Just coming in to watch the girls with their fashion outfits is a treat for me in itself. The displays are always inspirational. Even though the prices are expensive, you can still find things at bargain prices during their blue dots sale. There is parking at the back just for Marigold customers and more public parking in front of the Monon. I've made this place my treat.

    While out shopping with my wife, we stopped into this Broad Ripple Shop that sits high above street…read morelevel along Cornell (I forgot to check if there is an easier access from their parking lot on the west side of the building.) After climbing the stairs to the front porch, we entered into the shop. To the left of the shop is a row of dressing rooms for visitors to try on the women's clothing offered within the shop. To the right are several rows of clothing that extend to the back of the shop. To the immediate right of the doorway are accessories, party games, greeting cards, and other small gift items. Based upon my wife's opinion, the clothing seemed to be high quality but also came with a higher price tag than what she was used to paying. She found a gorgeous necklace almost immediately, but the nearly $400 price tag scared her off. The ladies working were welcoming and offered to help find something if needed. Review #3329

    Macy's - deptstores - Updated May 2026

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