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    Macy's

    2.5 (39 reviews)
    Closed 10:00 am - 9:00 pm
    Updated 3 weeks ago

    Macy's Photos

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    Reviews With Photos

    Jess F.

    I have been looking for a dress for a wedding in September, and Macys definitely had the biggest section. Had lots of different colors and different styles. Wish there was a few more employees around to help answer questions. Hey Macys, Sharmaine, is a rockstar. I went to the customer service counter to check out because I literally didn't see another employee at a register close by. She not only was sweet, she helped me and a customer on the phone in a professional tone. I couldn't remember if I had an account or not so I tried a few numbers, and she didn't get upset with me at all. 5 stars for her!

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    9 months ago

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    5 months ago

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    1 year ago

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    4 years ago

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    2 years ago

    There bathrooms are a disgrace old and nasty. All high end brands and a nasty gross old bathroom

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    4 years ago

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    6 years ago

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    4 years ago

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    7 years ago

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    11 years ago

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    6 years ago

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    8 years ago

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    6 years ago

    Still awful customer service. Why I decided to give it a second chance I'll never know.

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    8 years ago

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    7 years ago

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    7 years ago

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    14 years ago

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    11 years ago

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    7 years ago

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    7 years ago

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    8 years ago

    Over priced and just not a great selection. The ladies pushing perfume samples gets very annoying. There are just better places to shop.

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    12 years ago

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    10 years ago

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    8 years ago

    Horrible customer service. People standing around while working but only one person can help me & I have to wait in line. Ridiculous!!!

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    10 years ago

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    9 years ago

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    8 years ago

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    11 years ago

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    Ask the Community - Macy's

    Review Highlights - Macy's

    She was patient with me when I was trying to find an old purchase in order to find the name of the foundation I used.

    Mentioned in 2 reviews

    Read more highlights

    Windsor

    Windsor

    (6 reviews)

    $$

    HORRIBLE customer service. A manager African American lady with dreads and glasses, I couldn't…read morebelieve was SOO ugly to me and my family from the second we walked in the door. I showed her a dress on the rack and was asking about a similar one. Before I could even finish my sentence she snatched the dress back from me and said "see that how you mess up the clothes". I let it be. And continued shopping. Then me and my husband were looking at some clothes next to a stack of hangers. My 2 year old son grabbed ONE HANGER and she angrily said while snatching the stack away "might as well take these too!" Again I let it be. Then while I looked at 1 dress my son did try to climb on a glass rack. And she first nicely told him to get off and as soon as I saw I got him too. And she goes PLEASE PLEASE GET YO KID. Then my husband had had enough. And he said "ok let's just go" she said "please do!" And I said "you don't have to be so rude!" Then she goes off saying I need to get my kid and I'm like "ok I looked away for one second idk if you have kids-" and she goes I doo I say "well then you should know it happens but you don't have to be rude!" She says my husband saying let's go was being rude? Obviously we'd want to leave after not being welcomed. We go back and forth and I ask for her name. She refuses to give it to me so I go to her coworker she refuses as well giving me a bullshit excuse that's it's against policy. As a former Windsor employee worker I'm in SHOCK it's come this far down and this is how they pick managers.

    Crazy long wait for poor quality dresses. The wait to try on dresses was at least an hour. They…read moredon't even have all the dressing rooms open. They are worried about masks but the place is crowded and no one is 6 feet apart because they keep making people backup. If they would actually open the rest of dressing rooms it might not be as big a problem.

    Ross Dress for Less

    Ross Dress for Less

    (14 reviews)

    $

    I asked if I could try on a pair of shoes, but the security tag was where the laces could not be…read moreadjusted. I asked the manager if he could move it or take it off - for just a few minutes while I try to the shoes on to see if they fit. I was fine with being supervised while trying them on. And the manager told he very rudely that he couldn't because there are a lot of thieves in the store - and he implied that I was a thief. The shoes were also a clearance and I was told they were non refundable. I'm not going to purchase shoes that are non returnable if I cannot even try them on. I will not be visiting this Ross again.

    (Made this acct specifically or this review.)…read more I absolutely love ross and all, but my main problem is their official website. You can't see clothes on there, just "inspo" or random outfits that people post on their social media which is then plastered on there that you probably won't even be able to find in-store. It's already bad enough that I have to physically go to the store just to see what they have, and often then not be disappointed since I often see clothes that are for middle aged Facebook moms or for 7 year Olds, and barely anything for teens that would be good to wear for recent trends or aesthetics. I've found some cool stuff like Nirvana graphic tees and some cool pants, but the rest is just questionable patterns, basic cut shirts with just a solid color, cheesey quotes, logos, etc. Again, I love ross and it's cheap prices on certain items you won't see in other stores, but the fact that it's official world-wide website is absolute garbage, and you have to go to the store in person is in my personal opinion; Extremely dumb. Im sure if Ross just made their website actually usable and not a place to just dump a bunch of pictures of outfits and decor, then they'd probably, no, definitely make more sales and reach their targeted demographic.

    Macy's - deptstores - Updated May 2026

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