The worst towing company ever, the manager very rude, dont even know how to talk to custumer im…read morevery surprised the owner have her there! What manger tells you "you not gonna get thru no one because im the manager" you should not even have title as a manager. You need to go back to school learn some skills how to talk to customers! Very unprofessional. Ill never recommend no one to go there.

absolutely terrible company! operated by criminals that…read moretake pleasure in taking advantage of peoples misfortune. they bully people under laws and rules that they make up themselves on the fly. they towed my car and refused to surrender my vehicle after hours at about 6pm. because it was an inconvenience to them, however they operate 24 hours. however under rhode island general law 39-12-12 (f) after-hours release of vehicles subjected to police-ordered tows: (i) towers are required to release vehicles towed at the direction of a police officer to the owner or lien holder, or their designee, upon demand and upon presentation of the appropriately accrued towing charges, regardless of the type of vehicle towed they refused to let me collect my personal belongings from my vehicle that i need for work. i made the request the owner and staff yelled at me as well as insulted me calling me a "dum", they then proceeded to call the police on me to have me removed from the property. i did not once raise my voice or reciprocate their terrible enegry. under rhode island general law 39-12-12 (b) whenever a vehicle that contains personal items is towed by a certificated towing company, said towing company shall release those personal items to the owner of the vehicle, or to the individual in control of the vehicle, immediately upon request, regardless of whether the towing charges have been paid. r.i.gen. laws §39-12.1-6 they told me they only accept cash and have unjustly charged me accrual fees under rhode island general law 39-12-12 section d. additional conditions / requirements: 1. acceptable forms of payment for towing services: (a) the tower shall accept cash as payment for towing and storage services as well as at least one other form of payment, such as credit cards/debit cards, or personal check. for this purpose, the division considers money orders, travelers checks and certified bank checks to be the equivalent of "cash" and, thus, does not consider acceptance of money orders, travelers checks and certified bank checks to satisfy the requirement for accepting a "second" form of payment in addition to "cash." moreover, if the tower chooses to accept credit cards/debit cards as a form of payment, the tower shall ensure that a vehicle owner is able to complete such a transaction regardless of the ultimate delivery site of the vehicle. these bullies need to be stopped. i gave you multiple opportunities to accept my payment and you refused. i have had several officers reach out to you from both the johnston police department and smithfield police department to inform ylu that you are breaking the law you have one last chance to abide by the laws and rules set by the state of rhode island and public utilities commission and settle with me and i will only make sure your certification is suspended so you have time to focus on making the appropriate changes in the way you conduct business so that you are not breaking the law. if you refuse, i will ensure that your ratings reflect the quality of service you have provided, i will ensure your certification is revoked and i will not only sue you in civil court but i will pursue a class action suit on you. you will not be a bully in my city

I needed a tow to get my car home after it was damaged by a very deep, very big pot hole in a road…read moreabout 20 miles from my home. Jared R. from East Coast towing came and got both me and my vehicle safely home. Thank you Jared R and Thank You East Coast Towing for having the proper vehicle to safely tow my Mercedes with 2 damaged tires. Speedy service and professional demeanor. Jared let me babble away about the rotten day I was having and by the time I got home, I felt a little less crappy about what had happened to my car. Awesome service! A+++!

We needed a tow & there is maybe 1" of snow on our driveway. The driver flat out refused to come…read moredown it and pick up the vehicle, even tho it's a flat surface. Ridiculous, childish behavior for a business. How do they even stay in business with this kinda service...

Hit a pothole and got a flat tire. The tools that came with the car couldn't get the lug nuts off,…read moreso I connected with Rodgers. I called the number and they answered right away. They provided me with a fair payment estimate and fast service. A half hour later, I was on the road again and made it home safely. Thank you so much!

My daughter and I had just broken down and Rodgers road side puller behind us in his car to check…read moreon us and he stayed with his car behind us as a buffer from the other cars on the highway. He also waited until AAA arrived and we were able to get a ride with them. If we couldn't, he offered to get us off the highway so I could call someone from a safe area. I appreciated everything! I would definitely recommend them. Especially since we didn't even call them, he stopped on his own to check our safety.

I have their number if I need it. Price good and i recomend. Great service and accommodationread more

Predatory tow company. I accidentally parked on a retaining wall at Mansion House apartments in…read moreCranston, RI, where I live.Car was impounded (why? I live there). I was in hospital and told it was $35 a day storage and total was at $548 if picked up next day. Demanded cash payment (illegal), Next day said it was a miss quote and this was because it took 2 tow trucks to get car off wall and it was $918(so they doubled storage???). Called back and got a price $863 but it had to be towed back for$125. Question owner but he was "to busy",WTF? Probably I will get an attorney and go to local news stations if not refunded. Total dirtbag! Taking advantage of a sick man in hospital!

I was recently in an accident and needed to find a body shop. I don't write many reviews, but I…read morefelt compelled to share my experience with North East Auto Body. I was very apprehensive about leaving my vehicle with just any shop. From the moment I walked through the door, I knew I was dealing with professionals who genuinely care about their customers. The office was clean and welcoming, and everyone I met was professional, well-presented, and friendly. That means a lot to me. What stood out most was the calm, positive atmosphere. Everyone seemed happy and genuinely enjoyed what they were doing. To me, that says a lot about a business and the people who work there. While reviewing my insurance coverage, we discovered that I didn't have rental car coverage. Stephen and the owner went above and beyond to help me secure a great rate, which relieved a lot of stress during an already difficult time. I'm anxiously awaiting the completion of my vehicle repairs, but based on the service I've received so far, I know it's going to look amazing. Thank you, North East Auto Body, for your outstanding service and professionalism. **I will post the results

We had some minor damage to the front of our Porsche and were concerned with trusting it to just…read moreany body shop. They did an amazing job, looks better than when we purchased it. The staff was very friendly and easy to deal with. Would highly recommend

I had an excellent experience with Coast Collision! From start to finish, their team was…read moreprofessional, responsive, and truly cared about the quality of their work. They kept me informed every step of the way and made the entire process stress-free. The repair work on my vehicle was flawless--it looks as good as new! The attention to detail and turnaround time exceeded my expectations. Customer service was top-notch, and you can tell they take pride in what they do. I highly recommend Coast Collision to anyone in need of auto body work. You won't be disappointed!

Jimmy at Coastal on Pawtucket Ave did an excellent job of repairing my auto. The initial estimate…read morewas that it would take 2 weeks and it only took 1 week to complete the repair. Furthemore, the staff there are exceptionally efficient and nice.

I came here today for a simple job and was given an estimate in writing by one of the employees. We…read moreagreed on the price, I left to grab the cash, and came back 30 minutes later fully ready to get it done. As soon as I returned, a different guy came out and told me, "We're not doing it." No explanation. No apology. Just a complete reversal of what was already agreed on -- even though I had the paper quote in my hand. What makes it worse is that it was close to their closing time. Instead of being honest and telling me to come back tomorrow, they acted like the whole thing never happened. It honestly felt like they just didn't want to do the job anymore because it was the end of the day. Unprofessional, confusing, and a complete waste of my time. If this is how they treat customers -- giving quotes and refusing the job 30 minutes later -- I can't recommend this shop to anyone.

The entire staff here deserves way more than 5 Stars! I would recommend anyone to take their car…read moreto North Providence Collision because the results are thorough and beyond expectations.I felt cared for during a stressful time from beginning to end by everyone I encountered. I was updated frequently about my cars progress which made the entire process seamless.

Today I broke down on the highway and needed a tow. I called empire towing and recovery. They were…read morevery quick and professional. My car was towed off the highway. The tow driver was even able to get my car to be repaired at their service center too!! Very convenient! They were not over priced. I will definitely be using them if I ever need a tow thank you!