Easy to book. They worked on my brakes and were punctual in the repair. I recommend them for your…read moreservicing.

I would never go there again Overcharged me big time and did not fix the issue . Then did not stand…read morebehind their work at all.

I have to tell you I have received the worst experience of my life at this Firestone location…read more I made a yesterday to bring my car in at 2pm for an oil change and breaks. I called 3 hours later and they hadn't started the car yet because he had to let an employee go to lunch. They called an hour later he was just draining the oil and had checked the brakes. It needs front and rear breaks that they couldn't get till the next morning. I asked when it would be ready and I was told 10am or 11am. I questioned why so late. You open at 7am. I called today at 10:45 and was old the mechanic was working on the brakes because the parts just came in. Three hours later I call and I am told the parts just came in and the mechanic is working on my car. I ask to speak to the manager and they said he won't be back for 40 minutes. I questioned 40 minutes and was told he just went to lunch. Yesterday I was told my car wasn't started because the mechanic had to go to lunch.

Went in for new tires and an alignment. My tires were not in stock so I left my car and they got…read morethem in the next day. Very happy with the price and friendly people there.

Derek is an awesome place to get your auto repaired. He is knowledgeable and friendly. He completes…read morethe repairs in a timely manner and always quotes you the cost up front. I have had two separate repairs done by Derek and couldn't be more satisfied.

My Car broke down on trip to son's college and was out of state great customer service and speedy…read morerepair highly recommend honest and knowledgeable

Stopped in for a plug on a flat tire and they have no techs until 9am. Not sure why they open at…read more7:30? I also felt like I kind of bothered the manager that opened the store at 730. Wouldn't recommend at all.

For a company that states "no hassle", I've never had so much of a hassle for a simple tire…read moreinstallation and alignment. My tires were purchased through TireRack who uses Monro as a preferred installer and quotes installation pricing at purchase. The cashier insisted that the difference in pricing from what i was quoted (over $100) was "taxes and shop fees" I also purchased a Groupon for an alignment, which at first I was told I could not use because the cashier did not know the code to use it. He called his boss, who then told me that the Groupon just counts as money already paid towards the alignment and I still need to pay the remaining balance of the full cost. There was no resolution to this and now I'm out $90 for a service that will not be provided

Do not buy a vehicle from these people. They are crooks. sold me a lemon and defrauded me by spray…read morepainting the undercarriage of the car to conceal all the rust and corrosion. Noe refusing to give me the full refund I am entitled to by law.

After a car accident my car was towed here. When I called to have my car towed to my preferred auto…read morebody shop the man refused to release the car without my signature. I asked if I could verbally release over the phone he told me no. I asked if he could fax or email the release and he said no. When I stated i had no way of getting there and asked if he could work with me at all he said, "it's not my fucking problem get here or don't get your car." When I was able to get a ride to this business, from another state, he threatened to not release my car to me, because I wanted to check my car to be sure nothing was stolen prior to signing the release. He did not ask for my ID or any type of verification for who I am.

Finding a mechanic when moving to a new town it always difficult. Who can you trust? You listen…read moreto friends, you read reviews, take a deep breath and jump on in. We've been to Brum's a few times for oil changes and minor repairs and we're glad we did. We have found Brum's to be reliable, honest, timely, and reasonable. They have not tried to up sell anything, but at the same time informed me when (for example) I needed new rear tires. He asked where I had the front done and agreed they did good work. They are always pleasant and professional. I recommend Brum's very highly and will not go someplace else if Brum's can do the work!

I've taken my vehicle here twice, both times the shop was communicative, upfront and reasonably…read morepriced. Many months later, I received a letter from BMW that a particular component was now under warranty, which was the first service that Brums had repaired. Sean from Brums was so patient, and helped with multiple requests from BMW to have the repair retroactively covered. This was months after the fact, and I'm not sure many repair shops would have taken so much time to help. If my car needs service, this is where it will continue to go!

I had a dent on my bumper that was preventing me from passing my state inspection (even though it's…read morepassed for the last 10 years), so I called up Mike's to talk about options. Steve Medeiros answered the phone and suggested we try to push the dent out because why would I want to replace a bumper on my older car. I was surprised that he suggested an easy fix and so so grateful. I came by the next day and he spend about 30 min pushing the dent out himself to much success! On top of saving me the cost of a new bumper, he didn't charge me a penny for his time. I owe him big time and plan to go no where but the Mike's Auto Body family of businesses. I am so excited to now have a auto shop that I can trust :) Thank you Steve!! P.S they have two adorable pups in the office. Because of that they get an 11/10 :)

Requested estimate, the owner had a 15 year old girl (approximately)…read moreto look at my scratch, no dent, just a scratch. The owner gave me an estimate of $600, without actually looking at the car? A very bad experience, I would avoid this shop, they don't care what you say or what you want. Signed, Disgusted!

If you go to this business, just be very specific what you need to fix. If not, they will fix every…read morelittle stupid thing on your car.

I'm rating them as a gas station, not on automotive repairs. Yes, it's cool to see a gas station…read morethat still does automotive repairs. And, it's rare nowadays to see a gas station that has some full-service pumps. But, they are so cramped for space that I literally caused a one-man traffic jam in the lot just parking to use the air pump. Worse yet, the filling ports for the underground fuel storage tanks are in front of the garage bay doors, so if my modest-sized work van caused such chaos, I can only imagine how much worse navigating the gas pumps would be when a tanker truck is making a fuel delivery. Other reasons for my low rating is that they do not sell diesel fuel, and only have the barest selection of drinks (one small cooler) and snacks. I get that it's a gas station/automotive repair garage, and not a convenience store, but if you have to make a stop, why not stop at a place that has both? They sell BP-branded gas, and the price was about average. Oh, and the air pump was free.