I would not recommend coming here. For starters, you aren't allowed to have samples and they pour the frozen yogurt in the cup for you. I thought that was odd for a shop like this. Nevertheless, the owner made my cup and decided to cut corners but filling my cup on the sides then make it swirl at the top. So the middle of my cup was void. I suppose they do this to save money but that's cutting the portions because you would expect a full cup not middle being void. read more

Macon Swirls - Void middle, only around the sides. - Ice Cream & Frozen Yogurt Near Me - Macon, Georgia

While passing through Macon and we decided to grab some dessert after an amazing dinner and to our surprise this was not it! Upon arrival, we were greeted by a middle age woman. She was not welcoming at all. It looked as if the soft serve yogurt was shut down so was advised our soft serve would be made in the back and we can pick the toppings. As she was explaining the soft serve my entire party and the one next to us was confused. They had soft serve frozen yogurt, scoop ice cream and sorbet. I asked to try the scoop ice cream but they do not do samples. We decided on cookies and cream, vanilla cheese cake and birthday cake ice cream. We added toppings assuming they were included with the soft serve but when we went to pay we saw it was not. Definitely need better customer service and effective communication. The ambiance has potential but customer service made this entire experience a turn off. Will not be returning or recommending this store. read more

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We came at 7 PM on a Friday and were warmly greeted by staff. She explained all the options of gelato, soft serve, and regular ice cream to us. They do portion the soft serve in the back, so not your typical fro-yo experience but overall I think more hygienic that staff do it anyways. We got 2 double scoop ice creams, one with cookies n cream & chocolate fudge and the other with sea turtle (caramel) and espresso chip. All the flavors we got were delicious! Good portions too for 12 dollars. A very cute little shop! read more

Macon Swirls - Cookies and Cream & Chocolate Fudge Scoop, Sea Turtle Caramel & Espresso Chip Scoop - Ice Cream & Frozen Yogurt Near Me - Macon, Georgia

Stopped in for a little treat after a bowl of Pho...salty...then moved on to sweet! We got here right as they opened up for the day and checked in via Yelp, to find out we got a free ice cream holiday cup..Score! Ice cream was tasty. The place was clean. Service was very friendly. Made my kid happy. That about sums it up! read more

Macon Swirls - Scoop chocolate brownie fudge and Scoop cookies and cream...with M&Ms - Ice Cream & Frozen Yogurt Near Me - Macon, Georgia

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Will definitely come back! New favorite spot :) Both great quality and quantity. (I dug in too fast to take a picture)

Good portions and fun flavor combinations! Not bad on pricing either. Very friendly staff: super family centered. Children are talked to and treated nicely - would come again! read more

Excellent, friendly service and a wonderful variety of delicious choices. I loved the hard ice cream, but my husband preferred the soft swirl options. read more

Ice cream was good The owner lady just flat out bad attitude. Extremely small portion for one $4 scoop Will never go back for that reason. Ambiance was ok read more

Hands down the best frozen yogurt I've had in Macon, and beyond. Quality taste, superb flavors, lovely staff, comfy place setting, and great prices! Favorite part has to be the grand topping selection that is always kept filled and fresh read more

Macon Swirls - a bowl of ice cream with chocolate and caramel - Ice Cream & Frozen Yogurt Near Me - Macon, Georgia

This place is awesome. I am new to Macon and still trying to find my go to spots for food. I am an ice cream fan and this shop if right by my house. They have so many flavors and different combinations. Not to mention they are very nice and explain the concept of how it works. Due to covid they are making all the cups which limits the amount of contact for customers! Definitely will be back. read more

Macon Swirls - a person holding two bowls of ice cream - Ice Cream & Frozen Yogurt Near Me - Macon, Georgia

Service here was very poor. We felt rushed and sever was extremely rude. We left and will never return

I usually don't leave reviews, but this one deserved it. It's not frozen yogurt. It's soft serve ice cream. I got chocolate with cookie dough bites and strawberries. Strawberries were fine. A chocolate frosty would have been better than this. The cookie dough bites were bland. Overall: 1/5 stars. If I could rate lower I would. read more

My husband and I drove from south Macon to try some frozen yogurt google suggested. It was fine, but we were a little off put not by being served by a minor (maybe no older than 12?) but that the minor had to go to a separate room to fix the yogurt cups. That would make me uncomfortable for anyone anywhere serving me something that is usually self serve. There wasn't a visible sink for hand washing or gloves being used. We thought about it after the fact and thought it was a little strange we weren't offered samples, but it also seemed to be busy at 5PM on a Saturday in July so we get some things have to be sacrificed. We enjoyed the frozen yogurt and overall would much rather support a local small business than a chain restaurant. read more

Service was AMAZING!! Everyone was so nice and helpful. It was a super clean establishment! They were super fast and it was super yummy!!

Delicious frozen yogurt with lots of toppings and ice cream selections. My granddaughter had lemon swirl topped with bobas and I had strawberry swirl topped with fresh strawberries. Delicious and great, friendly service! Support this local business. read more

Macon Swirls - Delicious frozen yogurt with bobas and nerds! - Ice Cream & Frozen Yogurt Near Me - Macon, Georgia

One of my favorite ice cream places in the area. A great list of ice cream that is always fresh and tasty, not to mention great toppings. I do think they are incredibly pricy, and when I order toppings they do not give as much. Last time I had about a teaspoon of fudge for 3 scoops of ice cream! read more

I love this place!! The family that owns the business are so friendly. Of course the frozen yogurt is awesome!! Cotton Candy is my favorite

Best ice cream in Macon! Where do I begin?! Everything about this store is amazing! They have a wide selection of soft serve ice cream that changes often. When they change flavors, they have prepacked containers of it for a while after. They also have mayfield ice cream. Young girls operate every element of the restaurant including the cash register and samples. I love how the ice cream is actually affordable, unlike Tutti Frutti where everything is $7. My favorite flavor is Pineapple but they have so many good ones. I highly recommend Macon Swirls read more

Always friendly service and I like the changing variety that I find when I stop in from time to time.

I need to go by 1 o'clock or after lunch only to find out they're not open till two sorry I missed out! read more

Love this place since we live so close by. Ice creams are always delicious, as usual. I wish they have more options for froyo :( read more

One of the best run Frozen Yogurt places I have been to. The product is amazing (because it's Honey Hill Farms), the toppings are fresh, varied, clean and well stocked, and the product that comes out of the Soft Serve Machines is creamy and consistent. Damon, Angie and their children have been running Macon Pizza Company and truly know the meaning of customer service. The cross promotion of pizza and frozen desserts is truly genius. Don't miss this place....it's truly one of a kind. read more

My wife and I, along with her step-dad, were looking for a place in the area that served something cold to ease the pallet on a very hot day. We saw this place near Publix, so we decided to stop in... and I'm so glad we did! Frozen yogurt, gelato, AND Italian ice is what this place has to offer. Their are also a plethora of different toppings you're able to put on top of the already delicious frozen treats. The owner was able to give us sample cups for us to pick out which ones we wanted to have and I ended up with something called Tigers Blood! It was seriously the best Italian ice I've ever had! I kept it simple by adding some strawberries, cherries, a little white chocolate and my taste buds were in heaven! We mentioned that our usual frozen yogurt place back at home has treats for dogs, so she actually whipped up some frozen yogurt for our dog! She went out of her day to do this, but that's what makes great business owners! We will surely come back again due to the kindness of the owner and the delicious cold treats! read more

So far the best froyo place I've been to. Very affordable and they hv delicious flavors. The customer service is awesome as well. read more

Macon Swirls - Espresso, chocolate gelato & vanilla froyo with strawberry, cookie dough, Oreo and marshmallow cream - Ice Cream & Frozen Yogurt Near Me - Macon, Georgia

The lady that owns it now.. I am guessing, is very nice. It's just not your typical frozen yogurt place anymore. You can't sample any of the flavors, you can't fill up your own cup, you are only allowed 2 toppings and you can't put them on either by yourself. Everything is done for you and that's just a bummer. I did enjoy the place, but we won't be back. read more

The young girls behind the counter were very friendly and provided my husband and I with samples of various flavors of ice cream. They were patient with us as we made our decisions. We had the cotton candy with pop rocks and cookies and cream. The ice cream was just ok. Being from out of town, I've had better back home. The butter pecan ice cream had a piece of hair in it, and the server used a napkin to remove it. I expected for the entire bucket to be removed due to contamination, but it wasn't. Because of this, we more than likely won't return. Hence the reasoning for 2 stars. read more

This place is good, lots of options and everything labeled really well. My kids got gelato and Italian ice in some fruity flavors and they were actually really good. Price seems reasonable for what you get and the lady at the counter was very helpful. read more

Literally the exact same thing happened to me. Kids are okay to a certain extent, but not when they're constantly on top of you about choosing or sampling. Also, please invest in some gloves. read more

Macon Swirls - Ice Cream & Frozen Yogurt Near Me - Macon, Georgia

This place is great! Nice people and great choice. They had options for my son who cannot have milk products and even gave us a free cup for checking in on Facebook while we were there. We will be back next time I'm down that way read more

The desserts and toppings are amazing but I don't need the the mom or daughter working there to be on my back when I want to try samples. I want to pour my own got damn samples instead of having them touch it and watch me. Customer service from the mom can use some improvement. I like that every time I came in for froyo/gelato I didn't have to weigh it. After I reach my $50 spending point (now at $46) for my gas rewards I won't come back. Tutti Fruiti is better and near my place. read more

It was very good and had a little bit of everything; but they had young kids working and it was unprofessional but overall all the ice cream was very good. The employees were very helpful. read more

Nice place, very clean. Good selection of soft serve and regular ice cream and the toppings are awesome. Friendly staff that are willing to provide samples. Will visit again. read more

Stopped here from out of town. Great flavors and toppings. Very nice staff including KK. Clean and funky colors. Worth stopping in for the gelato! read more

Probably my daughter's favorite place. Yogurt and toppings are great! The kids are an added bonus in my opinion. My daughter like to go see them and play with them. read more

I thought I'd try this place with some friends since I didn't want to drive all the way down bass to go to he froyo place on Zebulon. There weren't that many great options at first glance. The little girl (I'm assuming it's the owners daughter) came up to us and asked if we wanted to try a sample. We said yes, and stood there waiting for some of the small sampling cups, but the little girl explained that she would have to get the samples for us. She wasn't wearing any gloves, which is concerning. I didn't mind too much at first, but then she went to cash us out and we handed her cash and sat down. Immediately, another person came in, and the girl gave them samples of the yogurt just like she did with us, except SHE DIDNT WASH HER HANDS AFTER HANDLING THE CASH WE HAD JUST GIVEN HER. It wouldn't be that big of a deal, except the sampling cups are TINY and it's almost impossible to get the yogurt out of them without your mouth hitting the outside of the cup (the same part of the cup that the little girl held after handling money that had been god knows where). It was gross. The yogurt wasn't even that great, it tasted a little sour and it was disappointing. Won't be back. Tutti fruiti is where I'll be going from now on. I can get a sample myself, I don't have to worry about little kids touching my stuff with nasty hands, and there are more flavors and it tastes way better. read more

Child Labor Laws? My wife and I walk in and behind the register is a girl no older than 10. She welcomes us then she comes out and names off the flavors. Cute if she would have stopped there. Next she asks us if we would like to sample anything. We ask for our own sample cups and for ones that she wasn't rubbing her grubby little fingers in. She says that she has to fix our samples... which would have been ok if she was wearing gloves. Finally after about 5-6 minutes in the store an adult exits from the back room. By now there are 6 new people in the store. The adult (I'm guessing it's the little girl's mom) answers the ringing phone and then returns to the back room. After fixing our delicious ice cream we make our way to the register and we are not surprised that the little girl is also running the register. Cash and credit cards go through the hands of this kid. So if I rate my experience on just the frozen dessert, delicious and highly recommended. Rating overall...pretty sure there is a law against under aged children running a business. read more

listen, they are clean and well run. they also have many things to offer but. it is very frustrating and annoying to not be allowed to make your own samples.. i am a very big clean freak and i asked to make a sample and one of the little girls scooted in front of me to do it for me. it has nothing to do against her but this has happened more than once to my friends and i. this is why we have not come back. i bet some people might like someone to give a helping hands !! but when you're having a bad,in a rush, or just want to do something on your own, things like that are a bit much. i think it'd be beneficial for the business to let the girls help and give advice on what to get. also offer to get the samples but if someone doesn't want them to get it , then the customers can get their own. read more