I would not recommend coming here. For starters, you aren't allowed to have samples and they pour…read morethe frozen yogurt in the cup for you. I thought that was odd for a shop like this. Nevertheless, the owner made my cup and decided to cut corners but filling my cup on the sides then make it swirl at the top. So the middle of my cup was void. I suppose they do this to save money but that's cutting the portions because you would expect a full cup not middle being void.

While passing through Macon and we decided to grab some dessert after an amazing dinner and to our…read moresurprise this was not it! Upon arrival, we were greeted by a middle age woman. She was not welcoming at all. It looked as if the soft serve yogurt was shut down so was advised our soft serve would be made in the back and we can pick the toppings. As she was explaining the soft serve my entire party and the one next to us was confused. They had soft serve frozen yogurt, scoop ice cream and sorbet. I asked to try the scoop ice cream but they do not do samples. We decided on cookies and cream, vanilla cheese cake and birthday cake ice cream. We added toppings assuming they were included with the soft serve but when we went to pay we saw it was not. Definitely need better customer service and effective communication. The ambiance has potential but customer service made this entire experience a turn off. Will not be returning or recommending this store.

Love this place Very cute establishment…read more Employees are always nice They have the best tasting icecream Cookies are a bonus!

Love this ice cream store and they have amazing cookies too now. The kids love it and love the…read morequick service. The team and service are amazing; the flavors are magnificent and tasted great! Perfect blend of ice cream and mix-ins. The ice cream shop is highly recommended. Much better then Coldstone best price and flavors

Online website menu AND DoorDash menu for B-R shows a lot of flavors but when we got to the…read moredrive-thru, the very rude and mumbling man said bluntly they "don't have any chocolate flavors except plain chocolate", despite the website AND DoorDash showing multiple chocolate flavors (they don't carry chocolate mousse royale or chocolate fudge in store, he said). He said they "have a whole bunch of flavors online that we don't carry in the store." Seems like false advertising and I will be reporting to the BBB as such. I do NOT recommend Baskin-Robbins and won't be back.

I decided to use my BR Tmobile reward offer. I hardly ever eat ice cream, but when I do, my go-to…read moreis butter pecan. While I was retrieving napkins from the dispenser, my scoop of ice cream dropped right off onto the floor. I mentioned it to the workers, and Carmyer (spelling ??), without hesitation, said he would make me another scoop. I really appreciate the excellent customer service I received here today, and the ice cream is so good.

Blizzards are my favorite treat, and the seasonal Red Velvet did not disappoint! Service was quick…read moreand friendly. There's plenty of dine in seating at this location that's attached to a Circle K.

I am a recent resident from Alaska..My daughter loves DQ. We normally visit a different location…read morebut decided since we were on Forsyth Rd to go in. We never go in and decided to this time the drive through was too long. Oh ny goodness the manager Shuntia Story was super helpful. She helped me download their app in spite of how busy she was. My daughter couldn't decide on a treat..She came from behind the counter just to show her the different ice cream options. That made my day. I was like you are a mom aren't you. She responded yes and I said I can tell. I don't know if she knew my adult daughter was special needs or not but that extra over the top customer service was appreciated. Kudos also to Alysha for the customer service displayed

This place gets 0 stars but Yelp won't let me. Came by on a Sunday at 3pm. Hours posted says Sunday…read more12-8pm and yet they are closed. No note, no one answers the phone. There's a whole line at Baskin Robbins next door that Peach Swirl is missing out on.

PLEASE heed the advice of everyone and DO NOT GO HERE!! The owner will make excuses for every…read moresingle bad review left, only here's the thing, you're still out that money and the yogurt is still absolute garbage. It's like eating a skim milk icee. The owner popped off about one review saying "$20 was a good price for 3 large frozen yogurts with toppings..." Well, guess what Owner, we got 3 half-filled cups of frozen skim milk and NO toppings. Does $20 still sound about right? This place is a complete rip off.

This was Me and my Fiancé first time ever eating at Freddy's and we fell in love with this…read moreestablishment food,service, music, and decorum was all superb. Believe me y'all are way better than Steak and Shake. keep up the great work and I look forward to coming back.

We have visited this location twice in the past few weeks and both times were excellent. The staff…read moreis super friendly and genuinely seem to enjoy their jobs. The service was fast and the food was really good!

I'm so far behind time. I have never been to Cold Stone and every time I considered stopping I…read morenever did. I'm not a huge icecream eater, but I made it my business to stop today. The gentleman helping me was super, super nice. He explained all the pricing and told me about the rewards club that I just so happen to already be a member of. I must had signed up on one of those occasions I "thought" about going (Giggles). The icecream is really good and it looked fresh. I kept it simple and ordered Strawberry today. I'm a plain jane mainly anyways. They have some interesting flavors also. One was called Cornbread something. I forgot the rest. Lol. The icecream is made in-store. The waffIe cone itself is fresh too. It tastes like it has a hint of cinnamon. I will visit again.

Lady behind the counter was sweet. However the window…read moreadvertised warm cookies that's what made us go in. Not warm but was good.

Stopped by this place after coming across while searching for ice cream. This place was ok. Service…read morewas good. Ice cream tasted frozen. The cookie was actually the best. I also liked that the waffle cone was warm. My daughter enjoyed the milkshake. They do have a seating area which is nice if you want to enjoy your dessert there.

We go here every time we're in town. Best cocktails! Best gluten-free fettuccine! Love their food…read morelove their service love the comfort of sitting in the bar area. Recommend highly! Service incredible, they are knowledgeable, caring and accommodating for a GF friendly experience. Wish they had one where I live.

Okay, oddly enough, did not eat here however we stopped in for drinks after being on the road all…read moreday. We'd eaten prior to our arrival and this place was walking distance to our hotel. Fortunately, they do have a bar however it was full. The hostess indicated we could get drinks at the bar and enjoy them on the patio which turned out to be a splendid idea! It was 70 degrees with zero humidity in August which is odd for south Georgia. Very nice ambiance, the only hint of pretentiousness was the disapproving glances we received from the local gentry for our flagrant dress code violations! Very upscale for Macon, Ga. Overall, a nice ending to a busy day!

Bhuni is always amazing when I visit this location. She is so knowledgeable and genuinely nice. I…read moregot my usual Vegan Mango Kale (my go-to) IYKYK! And of course, Fridays = free size upgrade. Take full advantage! In short, this is a clean store with quick service and consistently great experiences every visit.

There's a reason this location has low stars. The smoothies taste horrible and the customer service…read moreis well below the Smoothie King franchise standard. I bought a smoothie around lunch and when I tried it on my way to my first appointment for the day, it was (to say it plainly) incredibly nasty. It was so bad I couldn't drink it. You know the smell you get from a dead skunk??? Yeah...that. A few hours later I returned it to let them know and they refused to refund my money saying it had been 3hrs since purchase. I could see if the cup was half or even 3/4 full but I took two sips! Who buys a $9 smoothie NOT to drink it. She then proceeded to insult me by saying, "I had the rest of it and it was fine." Young lady...you look no more than 18 years old. Your taste buds haven't even developed yet. You probably think McDonalds tastes fine too. Don't waste your money at this location. If they make it wrong and you can't return it immediately...they'll refuse to refund you. Based on the reviews, I don't think it matters. It's bad ownerships The funny part is, I did it more as a courtesy. I wanted them to look into what may have been off in their ingredients. The smoothie is being expense for me and I won't even be paying the bill. That's fine...As a regular customer, I refuse to give them my money. I'll also be sure to alert the parent company of how bad they are affecting the Smoothie King name. Be careful who you franchise to S.K.!!