Incredible at fixing Gaggia Academia machines as bought a backup and Henry refurbished. We're…read morelucky they are close by.

Henry did a great job in fixing my Ascaso -- I had acquired it years prior and did some home-baked…read morewiring job on it and got it limping to half-way decent shots, until it finally died. When Henry worked on it, he was swift, extremely kind, and the rate was great! And lo and behold, my Ascaso had the best tasting shots after! I will continue to bring my espresso machines to this site.

I really liked my experience here. Got a couple machines serviced - took maybe a month. The owner…read moreis clearly super knowledgeable and was so helpful. He seems very trustworthy. I see they sell super fresh beans. I'll have to drop back by for some another day. I would definitely recommend this shop!

Had my LaPavoni machine rebuilt 3 times before I sent it to Home Espresso Repair in Seattle. They…read moresaid it would be up to 5 weeks to get repaired. It took less than 3 weeks to get it back and DAMN, it works as good as the day we bought it 30 years ago! What made it even better was that it cost half the price that we paid before at the so called other repair shop in Phoenix and they did not fix the machine correctly and they had it for over 60 days. I would recommend that you pay for shipping and send it to Home Espresso Repair, they did it correctly at a very reasonable price. They even sent the machine back in the box I used when I sent it to them. Thank you Will and Sam.

We very much appreciated Greg's help with our beloved older washer. He communicated well and was on…read moretime. Gregg is knowledgeable, experienced, efficient, and as a bonus, he was pleasant to talk with about our washer and offered valuable tips on its care. He will be our next go-to person for our household appliances.

Super fast response, quick diagnosis and repair of our Kitchen Aid freezer issue. Technician Greg…read morewas courteous, well presented, professional. Knew exactly what was wrong, how to repair it, how long it would take and within reasonable expectations of price. While he was working, I YouTubed the work and he was spot on.

i went in to metropolitan appliance on memorial day weekend and had done my online research and was…read morepretty certain what i wanted in terms of a replacement slide in stove. jacob a approached me and ended up helping me. we spent over an hour talking about options and discussing standard coil vs induction/glass top. i wasn't going to go that route but jacob is very thorough and not pushy at all; multiple times he stated that his goal was for me to purchase something i felt comfortable with and would be happy to own. i appreciated that. ultimately i decided to go with a frigidaire model that was a drastic improvement on the stove/oven i've lived with for two decades. he took care of the payment paperwork, the scheduling of delivery which had to wait until now and also all the communication between us. he was also kind enough to send a follow up email alerting me to being eligible for a rebate based on the model i had chosen. today, the delivery folks showed up within the stated window and i'll just say that the tracking system clients are sent to know when to expect the delivery is magic! it helped a lot to be prepared and to have cleared the adjacent space but it left no guessing for when they would arrive. jorge and his teammate (sorry, i didn't catch his name) were professional and efficient. they knew how to handle the extrication of the old appliance, how to set up the new one and insure it was level, and they walked me through basic operating instructions. all told (and i haven't yet used the appliance) i have been very happy with the level of service and courteous communication from this business. it makes me want to provide their name to others who are in the appliance market and to use them again when i next need a replacement.

Dan Bach was our sales person and gave us excellent service to sell us our new stove. When our…read morerange was delivered, it was brought and installed by Ned and Mahdi, who did an amazing job making sure that everything was properly installed without any damage to our floors or our home. Ned and Mahdi went above and beyond to provide excellent service and I would want them to help with any other appliance installation in the future! They were professional and careful and methodical.

(Note: Scott Wiseman Appliance Service is a one-man REPAIR service that is a totally separate…read morebusiness from the Wiseman Appliance STORE in West Seattle.) Over the years, Scott has repaired my stove, my washer and my dryer. He has always done a terrific job for me. He cares about diagnosing properly and fixing the problems. He educates me about maintenance and things to watch out for with my appliances to keep them running well. I have always found Scott to be fair, direct and hard-working. I appreciate that his communication style is clear, professional, courteous and to the point; I prefer directness to chattiness as he charges by the hour, as do all service technicians. I highly recommend Scott Wiseman for repairing appliances.

He was unable to help but called back immediately and checked to see if he could recommend someoneread more

I would def recommend to everyone to use First Aid Appliances! Great service done quickly and not…read moreover charged! Dan is very knowledgeable and friendly and professional throughout our repair. Well done and am super happy with how the repair went for our dishwasher!

My washer stopped working days before I'm supposed to leave on a trip. A full load sitting there…read moresoaking! Fairly new washer, only two years old, and here I am stuck. I called the manufacturer, they wanted CRAZY money to send somebody out. I found First Aid Appliances through Yelp. And it was so worth it. He was able to come within 2 to 3 hours, he was professional, fast, reasonably priced, and gracious. Highly recommend!!! If I ever have to call for service again, it will be to him! Thanks, Phillip

I can't say enough good things about Big Al! When my Whirlpool dryer suddenly stopped working, I…read morewas dreading the thought of being without it for weeks. I thought I'd have to go through the long queue of waiting for Whirlpool to send someone out. I called in the morning after it broker, and to my AMAZEMENT, Big Al was able to schedule me the very same day. He arrived right on time and was incredibly professional and thoughtful about taking off his shoes. He quickly diagnosed the problem, explained what needed to be done and got to work. What I thought might take hours, days was completed in no time at all. My dryer is running perfectly now, like the problem never happened. Don't second guess it, just call Big Al and he'll get it done. Also, he didn't over-charge me and just got it done for a reasonable rate. Super helpful! Thanks again!

OK Big Al, other repair companies have very big shoes to fill. From the service call to the…read morecompletion of the repair, the experience was phenomenal. It was a great value (definitely when compared to buying a new dryer) and quick,efficient service. Big Al was fast,neat, and super chill, coupled with his expertise, we're hooked.

Nice lady. Informative and friendly. Unusual parking situation, but, parking is available. Vacuum…read moreworks great again.

I have been there twice and each time Gloria has fix my problem. She is very knowledgeable about…read morethe vacuums and I wll always go to them