I had such a positive experience with Dr. Andrea Segmond and Ontario Hearing Center. Extremely…read moreprofessional and knowledgeable, but down to Earth, warm, friendly, and genuinely concerned about their patients. Reasonable rates, no hidden charges that will surprise you. I can't recommend them highly enough.

From the owner: For almost 50 years, Ontario Hearing Centers in Rochester, NY has been dedicated to helping their…read morecommunity by providing them with the latest technology and most attentive treatment. They're the experts that Monroe County turns to when they seek the most innovative solutions for their hearing loss problems. With a team of audiologists and hearing instrument specialists, Ontario Hearing Centers is happy to offer their patients a wide array of services. They'll start by providing you with a free hearing screening to assess any issues you may have before performing a complete diagnostic evaluation. From there, they'll provide you with an assistive listening device, wireless hearing aid, or custom ear mold that will make you hear your clearest. Each of Ontario Hearing Centers' devices come with a 45 Day Evaluation Period so you know that when you leave their doors, you'll continue to receive the highest level of care. They also provide specialty services and products, including hearing a

The staff is extremely rude. The doctors are extremely rude and cold. They overcharge they do test…read moredon't tell you what they're going to cost and just tell you you're basically faking it.

From the owner: Whether you're suffering from swimmer's ear, tonsillitis, or another condition related to the ear,…read morenose, or throat, you deserve specialized support. Fortunately, the experienced team from the Rochester Otolaryngology Group in Rochester, NY, will take care of you. For four decades, the practice's ear, nose, and throat doctors and head and neck surgeons have been committed to their community's health and well-being. The five board-certified ear, nose and throat doctors from the Rochester Otolaryngology Group have decades of experience improving patients' health so they can attain the quality of life they deserve. From hearing disorders to nasal and sinus problems, these experts are proficient in diagnosing and treating conditions that optimally suit each person's unique needs. The practice also staffs friendly and experienced physician assistants, audiologists, and nurse practitioners that help ensure all patients receive the individualized support and attention they need. From young children to the elderly, these ear, nose, and throat doctors have the skill and experience to serve a broad range of patients. They provide specialized services such as pediatric and general otolaryngology, endocrine surgery, and facial plastic surgery. They also help treat conditions including dizziness, hearing loss, sleep apnea, and cancer of the head and neck. For the highest quality ear, nose, and throat care in Rochester, look no further than the Rochester Otolaryngology Group...

I recently had weight loss surgery here on the 13th of February. I was in the hospital for 2 days…read moreafter. First let me say I have never had major surgery so I was pretty nervous and scared of the unknown. My surgery lasted about 45mins for the VSG procedure. I woke up pretty out of it and I remember asking "oh did I have the surgery yet?" My mouth was extremely dry. And I was not allowed to have any fluids after the surgery. So the nurse dipped a sponge on a stick in ice water and told me I could bite on the sponge. It sounds like hell...but those little trickles of ice cold water were like heaven! I didn't have any immediate pain waking up because I think the pain meds were still working. After about 30mins of the nurse giving me the sponge soaked water in my mouth, and helping me to cough by applying pressure to my abdomen area to limit the pain. (It was excruciating to cough) I was moved from recovery to my room. There I met one of the first nurses who would take care of me. She was probably the best nurse in the world and I do not exagerate. In fact all the nurses who took care of me post surgery were great. It's why I wanted to write this review. I was in lots of pain from one of the 3 incisions I had from surgery. which I would later come to find out is normal because it's the incision where they pull out a portion of my stomach. I was given Morphine and Dilaudid. Whenever I pressed the call button someone would come and help me. Everyone was caring and compassionate. It can be pretty embarrassing having to have a catheter inserted, or wearing nothing but your gown and having to expose yourself so they can give you shots...this what separates the good nurses from the great nurses...making a patient feel dignified. Which the nurses who cared for me at highland hospital for sure did during my entire stay. 5 stars!

This past Thursday, 8/8/19 I had surgery here at Highland for an "Umbilical Hernia". There was…read moresomething about Highland, it had a peaceful, calm setting. From my pre-examination visit, a couple of phone calls prior to surgery, and on the day of surgery, it was a calm atmosphere. No one likes to go to the hospital if you know what I mean, it's human nature. So when you do go, it's nice to feel comfortable. One thing that impressed me on the day of my surgery, was when my friend dropped me off, I waited at the entrance while he parked,a gentlemen came up and greeted me. He asked if he could help me. He was a volunteer I believe, a nice touch for Highland! Anyways from there we went to registration, I got processed, my friend left. Not long after that, a medical tech came and got me. She took me downstairs to the OR and explained things to me. Then 2 other techs came in and helped me get prepped. They were all super people and wasted no time. Then when my time came up to go in for surgery, there was a delay, ugh!!! My doctor had an emergency which needed his immediate attention. I was held up for about an hour and a half or so. But, all the people of the OR checked on me and made sure I was ok. Then it was my time,they wheeled me in and took care of business. I was on my way home not long after that. In and out the same day. :) My hat goes off to Highland Hospital and the people who took care of me!

LOOOOONG wait. Extremely limited parking with insufficient time limits for parking. Do NOT leave…read morewhile waiting or you will LOSE your place on the list if they call your name and you're not there. I waited 30 minutes, then sat in my car to avoid being towed away, returned 30 minutes later AFTER being told my wait would be 50 minutes. After another 20 minutes of waiting, I asked the front desk and was told I was called, taken off the list and would now have to wait ANOTHER 30 minutes. RIDICULOUS. Do NOT use this facility.

Ok my old internist left so now when I get a new doctor it's like I'm bounced around. It is what it…read moreis. You do your check in on line than check in an another portal when you come in or talk to a person. The inside is kind of dated.. staff is nice and the medical team is on it a plus.

Dr.s are good, but wait time for appointment booking and at your visits , wait can be slow. This is…read morea very busy place. Office staffs vary from medical department to lab to pharmacy, to home delivery. I have given up on getting my lab work there. Unbearably Rude lab reception desk, packed waiting room, long delays, excessive overflow with no seating. Few masks.

I have been seeing Dr Booth for so many years, I would follow her anywhere! Brighton Family…read moreMedicine is part of Strong Memorial Hospital. Great location across from MCC. Parking in front and behind the building. Smaller lobby area with a new self sign in machine. The receptionists are the best, so down to earth and friendly... they become family. Dr. Booth has the best bed side manner of any professional in the medical field I've ever experienced. Her passion and kindness in any situation is remarkable. I've been going here for routine physical exams, sick visits, immunizations and flu shots. They always get me in for sick visits, common colds and sore throats ... or refills on meds. Highly recommend them.

I have been going here for 7 years and love Dr.Booth! I had pain going up my face some thought it…read morewas tooth pain another thought sinus infection only Dr. Booth figured out it was Trigeminal. Another time I was in OK a few days before Christmas and the nerve pain came back after being gone for a year and she called in a prescription for me and saved my holiday! Another thing every time I come she takes time to talk to me and makes me feel like I matter. Now my husband sees her and likes her very much and that saying a lot! Thanks for everything you do Dr.Booth!