I had a very in-depth hearing test done by an extremely knowledgeable young woman…read more I can't say enough about the kind and courteous office staff. I've been going to this small office for a while now and have never been sorry. This Small business is comfy and very up to date.

This was my first experience with Hearing Aid Works. Brena Brennan was absolutely wonderful. I'm…read morevery impressed with what they will assist with. I've never had that before with any other local places. She took the fear out of me to wear Hearing aids. I highly recommend for you to go to this establishment.

Locally owned and operated, welcoming and very professional, highly recommended them. They even…read morereferred me to another group when they discovered my insurance offered hearing aid coverage that they didn't have a connection with.

From the owner: You will receive excellent hearing healthcare with Best Practice Guidelines from our experienced…read moreaudiologists. Our service to you continues past hearing aid fittings, and we continue to work together so that you are hearing to the best of your ability and meeting your lifestyle demands. Only OUR patients can receive the Virtual Environment fittings or Peak Hearing Program - for people who need alternatives for OTC or TruHearing. We have an on-staff tinnitus expert. Purchase tv amplifiers for streaming media. Easy to reach, ground-floor suites for easy access from parking. Our two locations are an easy drive from anywhere in the Rochester, NY region - Irondequoit, Pittsford, Fairport, Palmyra, Penfield, Webster, Henrietta, Rush or Avon.

I went the the 360 Linden Oaks ste 220 location yesterday, my first clue to their incompetence…read moreshould have been the signs up everywhere that aggressive behavior will not be tolerated. There's a reason. My ear has been plugged since December 11th. My primary said I should go to an ENT. When I called for an appointment, I specifically said that my ear is plugged, at one point perforated ear drum that had drained a bit but was still plugged. Was told I had to have a hearing test first, why you ask? Because you said you have hearing loss. Doh, my ear is plugged, I also have tinatus which is much louder now, I just want my ear unplugged. Must have hearing test first, it's protocol. So I go, why are you here? Plugged ear. Audiologist, why are you here? Plugged ear, they told me I had to have a hearing test first, all I want is my ear unplugged. Test done, she starts to explain the results and I tell her I really don't care, all I want is my ear unplugged. See the quack who starts to explain the test results and I tell him, don't really care, I just want my ear unplugged. Looks in my ear, yes the perforation has healed. I tell him I've even done the plug your nose and blow to try and unplug it. Well keep on doing that. I looked at him and said that's it? Yup. Grabbed my purse and walked out. He sent a letter to my primary letting him know that I'll be following up with him, not a snowball's chance in hell. Avoid this place. Waste of time and money

My closest friend was having issues with her tonsils and needed to get them removed. Naturally, I…read morewent with her to send her off into surgery. We checked in, and the process was smooth and comforting. When you walk in, the smell of old cigarettes slaps you in the face, but other than that, the waiting room is serene and clean. We waited a little, then the nurse called my friends name and didn't say anything to me. This was her first major surgery, so she was naturally a bit nervous. They started prepping her for surgery and both of us were left wondering when we were going to say "goodbye" or even just a clarification of what was happening. The nurse only came out to tell me my friend needed help with something. Turns out, she needed to take off all her earrings before surgery, which was not communicated to us at anytime before arriving. The earrings had been put on by the piercer at the jewelry shop and were very difficult to take off. After about 20 minutes, we pried the earrings off. It definitely would have been more painless and less difficult to have been notified earlier. After the earring debacle, I just stayed with her in the prep room while the IV was places and other various prepping procedures were administered. We then had the chance to say goodbye before the actual surgery. All in all, the experience was quite nice. The staff and the nurses were very pleasant!! Would definitely recommend.

I recently had weight loss surgery here on the 13th of February. I was in the hospital for 2 days…read moreafter. First let me say I have never had major surgery so I was pretty nervous and scared of the unknown. My surgery lasted about 45mins for the VSG procedure. I woke up pretty out of it and I remember asking "oh did I have the surgery yet?" My mouth was extremely dry. And I was not allowed to have any fluids after the surgery. So the nurse dipped a sponge on a stick in ice water and told me I could bite on the sponge. It sounds like hell...but those little trickles of ice cold water were like heaven! I didn't have any immediate pain waking up because I think the pain meds were still working. After about 30mins of the nurse giving me the sponge soaked water in my mouth, and helping me to cough by applying pressure to my abdomen area to limit the pain. (It was excruciating to cough) I was moved from recovery to my room. There I met one of the first nurses who would take care of me. She was probably the best nurse in the world and I do not exagerate. In fact all the nurses who took care of me post surgery were great. It's why I wanted to write this review. I was in lots of pain from one of the 3 incisions I had from surgery. which I would later come to find out is normal because it's the incision where they pull out a portion of my stomach. I was given Morphine and Dilaudid. Whenever I pressed the call button someone would come and help me. Everyone was caring and compassionate. It can be pretty embarrassing having to have a catheter inserted, or wearing nothing but your gown and having to expose yourself so they can give you shots...this what separates the good nurses from the great nurses...making a patient feel dignified. Which the nurses who cared for me at highland hospital for sure did during my entire stay. 5 stars!

This past Thursday, 8/8/19 I had surgery here at Highland for an "Umbilical Hernia". There was…read moresomething about Highland, it had a peaceful, calm setting. From my pre-examination visit, a couple of phone calls prior to surgery, and on the day of surgery, it was a calm atmosphere. No one likes to go to the hospital if you know what I mean, it's human nature. So when you do go, it's nice to feel comfortable. One thing that impressed me on the day of my surgery, was when my friend dropped me off, I waited at the entrance while he parked,a gentlemen came up and greeted me. He asked if he could help me. He was a volunteer I believe, a nice touch for Highland! Anyways from there we went to registration, I got processed, my friend left. Not long after that, a medical tech came and got me. She took me downstairs to the OR and explained things to me. Then 2 other techs came in and helped me get prepped. They were all super people and wasted no time. Then when my time came up to go in for surgery, there was a delay, ugh!!! My doctor had an emergency which needed his immediate attention. I was held up for about an hour and a half or so. But, all the people of the OR checked on me and made sure I was ok. Then it was my time,they wheeled me in and took care of business. I was on my way home not long after that. In and out the same day. :) My hat goes off to Highland Hospital and the people who took care of me!

I have been seeing Dr Booth for so many years, I would follow her anywhere! Brighton Family…read moreMedicine is part of Strong Memorial Hospital. Great location across from MCC. Parking in front and behind the building. Smaller lobby area with a new self sign in machine. The receptionists are the best, so down to earth and friendly... they become family. Dr. Booth has the best bed side manner of any professional in the medical field I've ever experienced. Her passion and kindness in any situation is remarkable. I've been going here for routine physical exams, sick visits, immunizations and flu shots. They always get me in for sick visits, common colds and sore throats ... or refills on meds. Highly recommend them.

I have been going here for 7 years and love Dr.Booth! I had pain going up my face some thought it…read morewas tooth pain another thought sinus infection only Dr. Booth figured out it was Trigeminal. Another time I was in OK a few days before Christmas and the nerve pain came back after being gone for a year and she called in a prescription for me and saved my holiday! Another thing every time I come she takes time to talk to me and makes me feel like I matter. Now my husband sees her and likes her very much and that saying a lot! Thanks for everything you do Dr.Booth!