I contacted Best HVAC in July 2024 because my AC unit was no longer blowing cold air. I scheduled…read morean appointment, but the technician arrived earlier than planned and completed the work before I arrived because it was an extremely hot day. Afterward, Joseph contacted me by text and phone to discuss the condition of my AC unit and recommended replacing the entire HVAC system. At the time, I was not ready to replace the whole system. Instead, I chose to purchase a 5-year warranty contract as recommended on July 23, 2024 covering the labor and parts related to the repair that had just been completed. The warranty cost me $2,900. Unfortunately, only three days later, on July 26, 2024, the AC stopped blowing cold air again. I had to make several calls and send a couple of text messages before another technician was sent out to address the issue. All communication throughout this process took place through phone calls and text messages, and due to my schedule, I was unable to meet the technicians in person or directly observe the repairs being performed. The AC then worked for approximately one year and ten months until May 11, 2026, when the same issue occurred again. I called Joseph, and he returned the following day to inspect the unit, and again he recommended replacing the entire HVAC system. From my perspective, the discussions over the phones primarily focused on replacement options rather than repair options available under my existing warranty contract. While I understand that older HVAC systems can eventually require replacement, as a customer, I would have prefered more discussions regarding possible repairs reletated to the recurring issue and warranty contract I had previously purchased. Because of this experience, I decided to contact another HVAC company rather than pursuing repairs through Best HVAC under the warranty agreement that cost me $2,900. I also decided to discontinue using Best HVAC services going forward. This review reflects my personal experience and opinion as a customer.

I have had Danny in for over 20 years. Most years nothing special had to be done but he has found…read moresome problems that kept my A/C from failing later at an inopportune time. Great customer service and very fair prices.

Chris from Dray was amazing came out,looked at what I needed done and gave me an honest quote. Had…read moretwo other companies come out and gave me a crazy bids for the job. I felt like the other two companies were taking advantage of us. thanks to facebook we got hooked up with Dray's. Couldn't be happier! he quoted an honest price 2k cheaper than the other two guys and completed the job in 4.5hrs. Thank you Dray heating and air. I will highly recommend you to anyone with heating AC needs. Do you have a yard sign I can display to help promote Dray's heating and Air?? Thank you so much!

Had a great experience! They were fast and professional, explained all my questions, affordable…read moreservice.

Alberto is a skilled and experienced technician who completely changed an old ailing warm air…read moreblowing HVAC into an cold air blowing air conditioner again. Much thanks. Highly Recommended!

Alberto and Kevin are the best. They can be trusted, they are very honest and prompt in their…read moreappointments. I highly recommend them. Thank you and God bless.

Amazing service! Came same day and had my unit up and running in no time! Thank you so much!read more

I've used The Air Doctor twice for repairs of my old AC unit. Sam has been amazing in responding…read morequickly (same day), being flexible (coming to fix it while I was not able to be at home), and reasonably priced (charging only a diagnosis fee for a fix). Overall, I'm very satisfied and recommend The Air Doctor. We will probably be looking to overhaul the entire HVAC system in the future with them.

Mike was great to work with -- professional, friendly, prompt, and fair with pricing. He repaired…read moremy AC unit quickly and efficiently. Really appreciated his help! I'll definitely reach out again if I need any HVAC work in the future. Thanks again, Mike! C

I've worked with Yourk for almost 6 years now from our old house to our most recent move, and I've…read morerecommended them to my whole family. Michael the owner even remembered the street names to my parent's house after 3 years! They are super quick to answer calls and come out for an estimate. After getting quotes from 4-5 businesses, they've always been the most reasonable price in the valley and have never tried to upsell us on more than we needed. They've done maintenance, fixes, and even replaced the whole unit (30+ year old home). Our most recent AC issues required a full replacement job, and they were able to do it within 12 hours of our AC breaking. I am very grateful as we've literally had AC companies in the past take our money after "fixing" and then completely ghost us after it broke again a few days later. I appreciate having a reliable person to turn to especially when it gets unbearably hot in the summer and anything can happen in an older home.

After 20 years, our AC units died and of course, according to Murphy's Law, their demise came…read moreduring triple digit weather. Because we had used Smith Heating & Air Conditioning in the past to service our units, we didn't hesitate to call them when we need to replace both units for our two-story home. They were fast, efficient, and professional. We highly recommend this company. Matt and his staff are amazing!

Woke up, air not working. Called Stephanie and she was able to get Gonzalo out by 2 PM the same…read moreday. The company is top notch in customer care and top notch in service. We have our unit maintained by them 2 times a year. Wouldn't change a thing.....recommend them 10 out of 10 every day! Even our dog loves them! Thanks MD Smith.

Ac repair,came out and had a leak,at service valve,he tightened it up,came back a few days…read morelater,said it needed to be retrofitted,changed out valve charged system,lasted 1 day,called hin and left,numerous voicemails,never called back and this has been several months,last year,not reliable,I do not recommend to anyone

I would have given Mr Tanori 5 stars but since he did not show up to finish my job, I cannot…read morerecommend his business. He responded to my initial phone call immediately. Told me he would be at my house on Tuesday at 10:00 am. He arrived at 1:30 pm. Quickly checked to see the parts that were needed for both heater and air conditioner. Told me my heater was a two stage and the first stage had been bypassed and my thermostat was only 1 stage programmable. So we agreed to a 2 stage thermostat. He called me Wednesday am and said he had the parts and could come at 11:00 am. He did not show up at all but sent his apprentice and he did not arrive until 1:00 pm. Eric installed a non programmable thermostat which was totally unexceptionable. Because he was having so many problems figuring out how to fix heater, it took him a long time and the parts store was closed. Mr Tanori pleaded with me to pay (although I prefer to pay after job is complete) so I did. He did back out thermostat cost but promised he would be back Friday at 9:00 am to install 2 stage programmable thermostat. He did not show up, would not answer my phone calls or respond to my text message.

Like many homeowners, I assumed the company that had previously serviced the home would be the…read moreright choice until I received a quote that didn't sit right with me. When you're dealing with HVAC issues, honesty and trust matter just as much as the repair itself. I'm so glad I trusted my gut and got a second opinion. A friend recommended HVAC Penguin, saying he did amazing work and was very reasonable. I'm so glad I made that call. From the start, he was extremely knowledgeable, honest, and straightforward. He took the time to explain the issue clearly and fixed the problem without trying to upsell or pressure me. Hands down, I will never use another HVAC company again. HVAC Penguin fixed our problem quickly and professionally, and I highly recommend him to anyone looking for reliable, honest HVAC service.

Exceptional service from my HVAC technician! They were prompt, knowledgeable, and went above and…read morebeyond to ensure my system was working perfectly. Their professionalism and attention to detail were impressive. I highly recommend them for any HVAC needs.