The MAC website is user friendly, the leasing agents are prompt and efficient. Being an international student, I assumed it would be difficult to find a place to live from outside Chicago. But through MAC, the process was easy and was done in no time! The student discounts they offered was definitely a pleasant surprise. The whole leasing process was completed within a week! Moving in was hassle free, too. The unit looks exactly like it was in the pictures, and everything was refurbished before we moved in. It's a spacious unit, and the resident services team are just one phone call away if we need anything! read more

I recently signed a lease with Mac thanks to my agent Rafiq Abdullah. This is my first apartment in the city since returning home from college. It was a long road getting to this point and Rafiq was very patient with me. He showed me endless apartments and worked really hard to get me to view the apartment I am about to rent in the fall. I can't write an review on Mac itself because I haven't moved in yet but my leasing agent did a great job. Hopefully all goes well with my new apartment. read more

My time with MAC has been characterized by stress and anxiety. After a month of calling, emailing, and going into their offices to alert them of a lack of safety on our window opening onto a roof that was little more than accessible to the public, we were broken into. Now, two police reports later, all we have are vague promises of security measures increasing sometime in the future. This is the worst, most appallingly careless company I have ever encountered. They allege to care about their customers- yet they show no regard for basic safety. I am counting down the months until my lease is up, and in the meantime, living in fear waiting for window bars or any attention from them. read more

WoWZA's!!! This place, quite literally, knocked my socks off ( I am currently barefoot looking around at my GORGEOUS new apartment. ) From the moment I walked into MAC I was treated with kindness and respect. I was greeted with a smile and quickly introduced to my leasing agent...Dan. Let me just say, Dan Springer is one TASTY DISH! MhmmmmMmhhh those baby blues! All jokes aside, Dan was wonderful and very professional. He was responsive to my questions, listened to what I was looking for and found me a spiffy little apartment in a jiffy! Looking for apartments can be challenging, and there is always a lurking feeling that you are getting ripped off, but my experience at MAC was pure magic. The entire team at MAC made me feel excited to live in Hyde Park! read more

Let's face it: nobody likes their landlord. Really though, with that in mind: MAC is really pretty good. First, I never had a problem with MAC. Whenever I had a maintenance request, they always completed it in a timely fashion. What else can you as for? You have to understand: Mac seems to have two type of properties- those "vintage" buildings I imagine they inherited from their buyout of another company, and the newer "gut rehabs" they have completed. I don't know what all these comment are about the staff: just be nice to people and help them help you, and really: they go out of their way for you. The only problems I hear are from the vintage. You pay a lower price, you should expect less. The gut rehabs, they really take care of. My ONLY issue with MAC is the way they handle their rent increases. The price can change several times between the time you get the initial renewal notice and the day your answer is due. They upped my rent more than 10% per year (and almost 15%one time) saying it was "the market". I finally moved out and pay MUCH less. If you want a trouble-free rental experience, go with MAC and get into a newer building. If you want cheaper: look around. read more

Despite Mac's generally notorious reputation on campus, I have had a pretty pleasant experience with them. The employees can range from inept to wonderful. In particular, Arifa Muhic was awesome and went the extra mile to help me out. While some of Mac's policies can be a bit restrictive, they have improved massively in recent years, and I am happy to rent from them read more

I just had the worst customer service in the world!!!... Mac lost my package and the receptionist was nice enough to put up with me as we tried to search for it. The Supervisor MEDINA MESINOVIC WAS HORRIBLE she acted like it was my fault even when I gave her proof it was scanned at there location. Then went on to tell me I can't have packages sent there. She clearly was trying to save face in front of the other staff as she attempted to put me in my place for sending packages there, even though tenants are allowed to send them there...huh? She was rude, dismissive and to busy to care that my package that I payed for and in trusted mac with, went missing. That was hands down the worst manager ever Mrs. Medina Mesinovie is rude, however everyone else in the office seem to be very pleasant and willing to help ugh I'm so disgusted. so I'm out of money, a package, and patients. Side note i spoke to manager Amy Mock she was very very helpful read more

Great!!! I am glad that I went with a unit that you all manage. Your service has been great so far. I look forward to spending more years with you all. Maybe I'll move up to a three bedroom. read more

My children rented an apartment through MAC property management while attending college in Chicago for 4 years. The manager, Tiaka Blair, was very key in assisting myself and my children whenever there was an issue. There was never a problem that could not be overcome and that was too big. Tiaka always kept me informed with any issues and was very understanding when it came to the monthly rental payments, lease renewals and etc. I could not have asked for a better manager or person. I would recommend MAC property manager to anyone and Tiaka Blair more specifically to anyone seeking an apartment. read more

I've been in my apartment now for a month. No complaints nor issues. But any type of question or concern that I do have, I ALWAYS call Tiaka Blair!!!!!! She is nothing short of awesome!! She has been beyond patient with me, she is prompt in phoning back, and most of all she is areal person! She's understanding and caring! Keep her around management!!!!!! Lol read more

I will give this company 2 stars and the only reason for this is Ms Candace Bell, she is the only good thing about this cimpany, she is great with customer service, makes sure that all of the problems that I have had in the past year were taken care of in a timely manner. read more

I love my apartment, great amenities, everything is brand new and a washer and dryer in unit, can't beat that. The only issue I have are the rent increases, at this rate, this year may be my last. read more

I've been renting from mac properties now for about 5 years and luckily Ms.Tiaka Blair has been there to make my time more satisfactory than non satisfactory. My first unit was burglarized and Tiaka made it a point to work with my insurance for the renters claim. She also assisted in my unit upgrade from a studio to a 1 bedroom. All my request through her get done! She had a new stove delivered the same day i put in the request. In addition to new kitchen tile and improved electronical wiring. Ms. Tiaka thanks for the jobs well done!!! read more

The only reason I'm giving Mac Properties 3 stars is because my leasing consultant Kenny Cain. I'm due to move into the Sutherland next Friday so I'm hoping everything will go smoothly. Kenny was awesome in helping me find a place. He was right on time with all of my showings and returned all of my calls, even on an off day! Always friendly and smiling when I came into the office. Even through my frustration he was patient with me and we were able to work together. Now as far as his liason, what I call the third person NO. Although I don't know who this person is, they were last minute with everything! To the point that I had to call almost everyday and stress the importance of a deadline. Finally, we were able to complete all the paperwork and get things in order. Reading these reviews are crazy, if I had read these prior to me using Mac I probably would've thought twice. The reviews are not painting a good picture for the aftermath of moving in, however, I'm prayerful. I have a friend that just moved into the blackwood building and she hasn't said anything bad yet. Though she did have the same complaint I did about the whole waiting until the last minute to get things done. Not sure how much my review will help the next person, but definitely stay on top of them. If you just trust them to get things done without supervison, you'll end up with everything being last minute. read more

I have lived in a lot of places in Hyde park none have been as horribly bad as Mac properties. If I could give minus 100 I would. I feel this way for the following reasons: 1) heating: it seems as though those running Mac properties secretly scheme to determine how much or how little heat would make the residents the most uncomfortable. In the winters months (Chicago winter is brutal) It is impossible to stay warm without at least a winter jacket while walking around my home. In the summer they make the place a sauna by cranking the heat full blast. They also have radiators designed so that you cannot control how much or how little heat you receive. 2) "Resident success team": I've lived in many places in Hyde park and I've never encountered a more rude, lazy or incompetent staff in my life (excluding the maintenance staff which have been great). I can't count how many times I've been hung up on, my request ignored or I've been transferred to a non-existent person. It's all smiles until you sign the lease then your stuck with 12 months of being shit on. 3)parking: I purchased parking for 125 dollars a month. Two days ago my car was towed in the Mac parking lot. After being advised by the "resident success team" to "work something out with them or just pay them" I got stuck with a 200 dollar bill. In summary: I can deal with macs outdated appliances and old and outdated apartments. I can even deal with the rats infesting the alley just feet from where I live. But at some point something's gotta give. I will not ever take up residence in an another Mac property, my lease is up in 3 months and it cannot come any faster. I never write reviews on yelp but in this case, the buyer needs to know my experience. Avoid at all costs!!!!! The only positives are the great and effective maintenance staff and the size:cost ratio of the apartments. read more

I lived in a walk-up managed by MAC for six months. Numerous issues and general incompetence from the management forced us to pay to break the lease and move out. Best thousand dollars we ever spent. We have been in a different nearby apartment with competent management ever since and have been much happier. The apartment was a mess when we moved in - dirty, dusty, cat toys under the stove. Fittings weren't installed properly - the ceiling fan was wonky and venetian blinds were attached so poorly that they fell out of the ceiling the moment we tried to open them. Even the most basic of quality control would have caught these issues. It got worse - in winter the heat was barely functional. Repeated visits from maintenance didn't get it to the legal minimum. The maintenance staff seem decent but MAC stretches them so thin to save a few bucks that doesn't have enough people to keep up with the numerous issues in the apartments. There were pests (squirrels?) in the roof, leaks in the roof and mouse holes but management seemed largely unconcerned. Oh, and we had a break-in that was contributed to by the front door lock being non-functional due to a broken doorframe. We tried to address these issues numerous times with management and they would make vague promises and noises about being concerned but they just had no ability or desire to fix anything. I know some people who've been happy with MAC apartments but it seems to be a lottery - if you land in a building or apartment with issues, you're more or less screwed because MAC as a whole doesn't have the ability or desire to address them. MAC, if you weren't such cheapskates with maintenance and hired some competent building managers, maybe you wouldn't have such a terrible reputation with the university community. Edit: oh, and an outdoor metal gate on the property had no means to secure it and liked to make loud clanging noises at night. And it took weeks and multiple calls to get our names programmed into the front door call box. How on earth is it so difficult to fix things like this? read more

Terrible management. If you are looking to lease, keep reading. I hope our personal experience affects your decision. The employees at our local building are wonderful. This winter we received a notification stuck on the wall that packages should be shipped to 1352 E 53rd street in the middle of winter. So we started walking several blocks through the snow to get any deliveries at our place. My wife was pregnant at the time, so this was a bit of a hassle. Now, its August the next year and we shipped a $100 of medical supplies to this office and it was rejected by the office. We were not notified of delivery, nothing. MAC decided that their previous policy was wrong and is now rejecting all packages sent to their offices, which was by there request. They even advertise on their door package pickup. This is simply false. When we go downstairs to do laundry the door is locked. We have a key to get in, but its a bit of a hassle. Why is it locked, I do not know. Perhaps they fear someone will take on of their broken laundry machines. About the laundry machines. It looks great. There is on site laundry. However, if you pay by card you have to refill it at the main office. There is not a change machine at our building either. This is merely an annoyance however. What does seem a bit off is that laundry is a $1.50, but the laundry machines are only half deep. The drum is about half the size of a regular top loading washer. This seems a bit off. There was a rain storm a while back and the windows poured water in the room. Whoops, better reseal them. We have had various other plumbing issues, but they have been handled expeditiously. I'm not going to complain here, I've seen minor maintenance issues crop up anywhere you rent. There are also passive aggressive notes all over the building left by MAC. For example, our elevator door is not shutting properly (READ: DOOR, as in with hinges). Rather than fix the issue we get a ridiculous note telling us that we need to shut the door a certain way. We have a great patio out front, but its locked from access because reasons. Also, the air conditioning frequently breaks for the entire building. It seem odd that it is not on a thermostat and you just manually control it with an on off switch on the wall. Its not all bad here, so I'll leave a positive note that I was really impressed by the flower pot arrangement by the front door. They didn't just put flowers in, but went even further and put lovely silver sprigs to complement the colors. Somehow that makes it all seem worth it. read more

The property is beautiful. However there is very limited reserved parking and no street parking. Additionally some of the night staff are unfriendly and are always on personal calls. Even with that it is still a great place to stay. read more

Worst renter in Chicago area, here's why: 1. Workers removed/stole furniture from apartment, 2. Entered apartment unannounced on multiple occasions, 3. Slow to respond to work orders. 4. Staff are disrespectful and VERY nasty. 5. On one occasion introduced dangerous fumes into the apartment causing tenants to live elsewhere for 1.5 days. Tenants were not warned beforehand. 6. Attempted to refuse to provide tenants with copy of the lease. There are other better lessors in Hyde Park. e.g. ANYONE read more

I have only been staying at the Blackwood for almost two months. My apartment has ants which I found are a result from the kitchen never being cleaned before I moved in. There is so much grease and nastiness under the refrigerator and between the stove and counter. I requested maintenance over a month ago and every time I call Mac their staff (including managers) tells me that someone else will call me tomorrow. Is this a joke?!? This is the worst place ever. I will be contacting the city first thing tomorrow. That worst part is I reviewed the comments on here with my leasing agent prior to moving here and was promised I would have none of these issues. I guess that was a joke too. I'm sure the BBB won't laugh when I file my complaint. read more

If you are student looking for a place to rent then look further. Not worth the unnecessary stress. The only thing they are quick at doing is raising the rent and collecting it, nothing else. I tried to get a mail key, submitted an online form. one week later, still nothing. I called, they assured me it will be delivered to my door, still nothing. I call again and act like its my fault that I lost my key. The rent is extremely expensive and customer service is the WORST I have come across. The staff I spoke to on the phone is just straight up rude. If anything, it will only confirm the assumptions and rumours you have heard about mac read more

Mac properties is by far one of the worst property owners in Chicago . They are very inconsistent with responding to request and don't seem to care about their residents . Most of the building were recently remodeled with poorly used materials and things are always broken . The windows in my apartment are not properly insulated so I feel the full effects of this cold weather . The washers and dryers are always broken and they never fix anything . The power frequently goes out in the summer months and building managers and leasing agents are very rude . The heating in the apartments is mediocre at best and whoever designed the layouts needs to fired. Don't trust mac property at all , they are all crooks and criminals ! read more

They refuse to send me my bill on time!!!! They suck and they all have really bad attitudes in the new corporate building in Hyde park just saying think before you sign up with them!! read more

As a homeowner for almost 11 years and a commercial property manager in downtown Chicago for 14 years, the business practices of this place from what I have experienced, seem very unethical. I started looking for a rental because with the foreclosures that have taken place in my condo, we are now getting random owners who are renting to just anyone. With that is now coming the smell of weed in my house (I am not a smoker)...multiple kids over my head on hardwood floors up all hours of the night running, yelling, playing, etc.. People constantly in and out of the building or hanging (the building is only 8 units) on the balconies, something is always broken, etc.... hence me ready to just let it go and move on since I no longer have peace of mind in my own home. Being from the north side (my condo is in south shore) I decided I wanted to go back to highrise living and was either going back to Edgewater or give Hyde Park a try. I found a unit I thought was okay, Mac contacted me literally probably 2 minutes after I sent my initial email. Made an appointment to see the unit on Saturday March 5. The agent was new so he didn't really know much about the building (I actually had to tell him some things) but I was okay with that. I thought the building was very dated, but the units had been remodeled and were okay. This unit was $1439 (I wanted a 2bed but that was over $2k). To me this was very overpriced for a one bedroom, despite it having two bathrooms. Just an FYI, my mortgage and assessments only add up to 1150 for a 2bed/2bath with 1400+sqft and a parking spot, EVEN THOUGH the building was dated and the unit was overpriced, there was stil something about it that I liked, however I wanted to proceed with caution. On Sunday March 6, the agent sent me an email stating what was needed and said that he already sent me an email for the pre-app (that didn't happen.) I sent an email right back stating that I never recieved it and asked that he re-send it. I never got a response. Sunday, March 13 I reached out again and this time got a response. I decided to pay the pre app fee ($50) and asked for a second showing as I was still unclear about wanting to pay the $1439. Upon the 2nd showing (on Monday the 14th), the woman at the concierge desk turned out to be a member from church who serves on a couple of ministries with me, Talking to her about the building, definitely made me feel better and more at ease and seeing the units for a second time, confirmed for me that I wanted the unit. The next day, Tuesday March 14, I informed the agent I wanted to continue with the process. He sent me an invoice and as I was going to pay it (Thursday March 17), I looked at the unit again online and noticed that the rent had increased $80. So now the already over priced unit is now $1519 in less than two weeks, which basically includes nothing but the rent, Needless to say, I was confused and hesistant to pay it. I contacted the agent again and informed him of the change. He said that there had been an increase and will probably be another one in the summer. I had just accepted the 1439, now its 1519. It took me a few days to try and digest this pill, but I decided to suck it up and just pay the extra $80. So yesterday (March 20) I went ahead and paid the invoice. TODAY I get a "Welcome to .." letter and was very excited until I saw the monthly rent. This same rent that was 1519 ONE DAY BEFORE, they are now wanting to charge me 1564! REALLY???? So now overnight, the rent increases AGAIN to an extra $45???? So I again go to the agent and ask what the deal was. I get no answer. I get the whole "congratulations your new address is....you can pick up your keys at....your lease starts April 1 (so there is no need to prorate it although that was an excuse in the email that was used) After receiving all of the fluff, I responded by stating "this doesn't answer my question on why there was another increase..." From my first viewing 3/5 to 3/21 there has been three different rents with the total increase being $125. The demand is NOT that high as the same units are STILL available. While I understand an increase when the season changes, I don't understand how while being in the middle of the process it can change 3x??? With no real reasonable or logical explanation. The building itself is nicely located and I heard pretty decent things about it, but MAC has a horrible reputation (as I have read by the reviews) and am now experiencing. For the record, I can rent a one bedroom condo in Edgewater, on the lake in a fully amenity building (pool, cleaners, party room, tennis court, store...) for less than 1500. I liked the unit because of the extra bathroom. I thought if I'm going to lose 600 sq ft and a bedroom, I can at least have a second bathroom. However, the increase in rent twice in two weeks, while I was already in the middle of continuing the process, seems very unethical and unfair... read more

So far everything has been great! Moving in was easy. I love the fact they are pet friendly so it was no problem getting my dog here. The building is well maintained and lots of amenities. read more

We moved to a MAC property in December 2015. Our leasing agent informed us that University of Chicago employees get a full refund of the 'move in fee' in the 1st month rent and heating and water ARE included. The first time (January 2016) we had to call about the refund for the move in fee, we were told 'accounts' needs to approve it and it will be adjusted next month. Next month when we called, the lady says - 'Didn't you already call about it? They're working on it'. Simultaneously, we are being charged for heating. When we reached out to our leasing agent, she said it was supposed to be capped at $50/month. MAC Properties says that we the tenants have signed a lease agreeing to pay the heating. I have an entire chain of email before and after the signing of the lease from the leasing agent telling me that both the problems (capping the heating to $50 and refund of move in fee) will be taken care of. At this point, I really don't see it happening. After exchanging few emails, even the leasing agent set up a vacation response for her emails and that was the last we heard from her. There has been no follow up for any of our complaints by the management if the issues were resolved. I also don't understand that how does a lease become the last word when I have communication from their office, originating from their email server, encouraging us to sign the lease and that it will be taken care of since "it's an arrangement between the leasing company." After looking at the rental property scenario here, it's pretty obvious that they have somewhat of a monopoly in this area and it's safe to assume that picking a property management company is equivalent to being forced to camp in the Serengeti with your new born baby and wondering which pack of hyenas is less likely to rip the bowels out of your baby. I wonder if Carolyn Koedding, if she is a real person hired for training, actually trains the employees to delay these resolutions to the point that the tenants either give up and move on. I'm also disappointed in everyone's apathy that no one has sued them yet for fraud and false advertisement. It's obvious from their ex-employees testimonials on Glassdoor that they are encouraged to lie to the applicants. You can dismiss these testimonials as grudges held by disgruntled employees but something tells me it's not that far from truth. https://www.glassdoor.com/Reviews/Employee-Review-Mac-Properties-RVW8827511.htm https://www.glassdoor.com/Reviews/Employee-Review-Mac-Properties-RVW8433268.htm If anyone is reading this while considering MAC Properties or any other property management company for that matter. Make sure you don't sign the lease unless everything promised is added as an amendment. If you agree to paying the heat, please be aware that you're only going to get a slip with the amount with no actual breakdown of the energy consumed. You have no proof that the heating charge is equally divided with other tenants. You might be shelling out $125 for heating while your more cautious neighbor may be paying just $50, or nothing. I see the 'manager' actively replying to all the negative reviews with promises of follow up and resolution. It's obvious that his role is more of a PR gimmick and even he realizes that he's as expendable in this company as sand in Sahara because I'm yet to see any follow up posted; except the ones which say 'nothing has been done'. read more

Very good appartments and service. The living rooms are spacious and the infrastructure looks brand new from inside.

I've had a good experience with MAC thus far. The application process was very smooth, and the leasing agent was well-informed and helpful. I looked at a couple different buildings and a couple units in the Del Prado before choosing my current abode. I can't speak for all the MAC properties, but the Del Prado has been fantastic. My unit was in pristine condition when I looked at it and when I moved in (it was empty when I reserved it several weeks before my move-in date since I'm from out of state). The desk clerks are friendly and helpful, and the maintenance guys I've met are always ready to lend a hand. At this point in time, I'm very satisfied with my decision to rent with MAC. read more

Landlord landlord my steps are broken down will some one please call the police they have stolen our building's stairs yes it's the truth mac dose it again they send you all types of messages about the water and the gas getting shut off but the stairs give me a brake and the bad part it's not eaven properly secured somebody can get heart a bungie cord and some tape lol this place don't eaven care about us as tenants read more

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The apartment is great! People working here is very nice. The view is beautiful. The room is spacious and the facility is very good. The location is convenient. read more

Great area and great management team! Regents Park Apartments rock! Front desk is always so willing to help and the amenities are compared to none. read more

I've been living with Mac for many years. Each year they jack up the rent by ~10% to 13%. Obviously no ones salaries goes up that much from year to year so each year we have to downsize to a smaller place. We finally ended up in the Drexel Grand. Its a very bad apartment complex. The apartment has no ventilation system not even in the bathroom so it gets musty and stinky at the drop of a hat. In the winter time when you cant open the windows its awful. There was bacteria growing from the water that condenses on the ceiling of the bathroom after each shower. The laundry room is barely functional and has been all year no matter how many signs or work order requests requests we made. There is no gas so the heat and the stove is electric. You have no way to control the temperature of the heat you can only turn the base board heater on then remember to turn it off to save money. There were rats in the walls for about a month but they finally figured that out. After this hellish experience paying $1018 a month for a one bedroom they offered to renew the lease for $1200. I found a private land lord that allows dogs so now I can finally not rent from Mac. read more

The people from the call center are always nice, and helpful, particularly Courtney. Courtney did an incredible job, and I hope every time I call he helps me!!! read more

The apartment is nice to live in, the maintenance staff are personable and helpful, and MAC staff are not usually intrusive. I've never had a bad one-on-one experience with anybody. However, I have had some bad experiences. I think MAC employees just need to communicate better amongst themselves, to prevent administrative mixups. read more

Kyle Schmidt was amazing and quickly addressed our concerns very professionally multiple times over the weekend.That type of service makes staying at this apartment worth it! read more

my frustration level is beyond describable. 1st of all the lease is very vague and misleading. they tell you there's a processing fee of one amount but then charge a different amount, then they don't tell you that you have to pay a portion of the gas bill for the entire building not including your individual unit gas bill. and to add insult to injury they have all these other hidden fees so when you think that you're paying $850 you may as well budget for at least $1000 with all the hidden. Everytime you go to the office you talk to someone different each time and never get 2 of the same answers. these people has to be stopped, i wont fight any longer I'll just let my attorney do it for me. read more

I don't know where to begin. I've been residing in the Algonquin for one year, which my lease is expiring Mid Sept 2018. Although the neighborhood can be organic and diverse... There are too many flaws on and off the premises like maintenance, elevator issues, unsecured doors, door buzzers malfunctioning, theft within the storage area, and of course parking that exacerbates the level of local crime and shootings, which is most cases occur unreported to the community. I wasn't totally bothered until I continuously received illicitly padded expenses everytime I would get my online resident success bill. I was even billed twice in one month for a utility bill that was transferred in my name since November of 2017. I've sent their leasing office the documentation twice to verify that I've been paying my own utilities, and they still have continued to tack this bill on with my regular bill in addition to miscellaneous fees. This eroneous amount has already has ballooned to be over $1000.00. That's unacceptable. I should've moved in the south loop for the same price with more amenities as planned before, but that goes to show you that rushing is not always the best course of action. The following expenses listed is just a snapshot of my frustration. ============================================= Invoice (00660652- Unit *****, Algonquin Apartments): Lease - Utility Charges 2017-10-01 to 2017-10-31 ($50) 12/1/2017 $50.00 $50.00 Invoice (00660653- Unit *****, Algonquin Apartments): Lease - Utility Charges 2017-10-01 to 2017-10-31 ($50) 12/1/2017 $50.00 $50.00 Invoice (00660654- Unit *****, Algonquin Apartments): Lease - Utility Charges 2017-10-01 to 2017-10-31 ($27.9) 12/1/2017 $27.90 $27.90 Invoice (00709381- Unit *****, Algonquin Apartments): Lease - Utility Charges 2017-12-01 to 2017-12-31 ($53.32) 2/1/2018 $53.32 $53.32 Invoice (00736306- Unit *****, Algonquin Apartments): Lease - Utility Charges 2018-01-01 to 2018-01-31 ($3.75) 3/1/2018 $3.75 $3.75 Invoice (00736307- Unit *****, Algonquin Apartments): Lease - Utility Charges 2018-01-01 to 2018-01-31 ($51.01) 3/1/2018 $51.01 $51.01 Invoice (00761835- Unit *****, Algonquin Apartments): Lease - Utility Charges 2018-02-01 to 2018-02-28 ($3.75) 4/1/2018 $3.75 $3.75 Invoice (00761836- Unit *****, Algonquin Apartments): Lease - Utility Charges 2018-02-01 to 2018-02-28 ($49.91) 4/1/2018 $49.91 $49.91 Invoice (00787382- Unit *****, Algonquin Apartments): Lease - Utility Charges 2018-03-01 to 2018-03-31 ($3.75) 5/1/2018 $3.75 $3.75 Invoice (00787383- Unit *****, Algonquin Apartments): Lease - Utility Charges 2018-03-01 to 2018-03-31 ($46.05) 5/1/2018 $46.05 $46.05 Invoice (00821199- Unit *****, Algonquin Apartments): Lease - Utility Charges 2018-04-01 to 2018-04-30 ($3.75) 6/1/2018 $3.75 $3.75 Invoice (00821683- Unit *****, Algonquin Apartments): Lease - Utility Charges 2018-04-01 to 2018-04-30 ($44.4) 6/1/2018 $44.40 $44.40 Invoice (00854130- Unit *****, Algonquin Apartments): Lease - Utility Charges 2018-05-01 to 2018-05-31 ($3.75) 7/1/2018 $3.75 $3.75 Invoice (00854131- Unit *****, Algonquin Apartments): Lease - Utility Charges 2018-05-01 to 2018-05-31 ($43.76) 7/1/2018 $43.76 $43.76 Invoice (00885513- Unit *****, Algonquin Apartments): Lease - Utility Charges 2018-06-01 to 2018-06-30 ($3.75) 8/1/2018 $3.75 $3.75 Invoice (00885514- Unit *****, Algonquin Apartments): Lease - Utility Charges 2018-06-01 to 2018-06-30 ($43.69) 8/1/2018 $43.69 $43.69 Invoice (00913782- Unit *****, Algonquin Apartments): Lease - Utility Charges 2018-07-01 to 2018-07-31 ($3.75) 9/1/2018 $3.75 $3.75 Invoice (00913783- Unit *****, Algonquin Apartments): Lease - Utility Charges 2018-07-01 to 2018-07-31 ($43.61) 9/1/2018 $43.61 $43.61 Invoice (00928146- Unit *****, Algonquin Apartments): Lease - Monthly Rent & Utility Charges 2018-09-01 to 2018-09-30 ($1***) 9/1/2018 $1***.00 $1***.00 Invoice (00933278- Unit *****, Algonquin Apartments): Lease - Monthly Rent & Utility Charges 2018-09-14 to 2018-09-28Extension () ($***.50) 9/14/2018 $***.50 $***.50 read more

9 days have now passed since I originally made Mac aware of this issue. I've spoken with my building manager every day for the past week, as well as with customer service representatives. The work order has been marked complete on at least 2 occasions despite the fact that the issue has not been resolved. We have now discovered that there are numerous radiators in our apartment causing the same issue to varying degrees. I appreciate Joseph's response, but the fact that this issue exists in the apartment does not reflect well upon Mac and the lack of timely assistance for this issue is unacceptable. read more

Smooth application process. My agent,Danie, is very nice. Moving in went very well. All the on site staff are very polite and nice.

I wouldn't recommend mac to my worst enemies, because even they deserve fair living accommodations. Mac is the type of company to raise the price of utilities 3x what it used to be without alerting any of their renters. The type of company that will refuse to service broken units unless you threaten legal action. Horrible service, horrible company, horrible prices. read more