Very bad service. I had tech Francisco from Mac Gregor security installed camera at my house. He start out late 1pm for a long 7hour work. after long late day every body got tire and crouching , want to go home. They did not move all my heavy furniture back. He did not rearrange the viewing on the monitor as I asked . Did not want to set up on my computer. He told me call the office to get help setting up computer . I told him so the job was not completed, then he hurried to set up. He chose his own ID and his own password for me , don't even ask or tell me what it is until I asked because he so hurried to leave. When he came for a quote he was very nice. After signed contract and deposit it is impossible to ask him for any service. They use Lorex brand the fan run very very loud not like the old one I had was quiet, and the NVR right at my bed, it is night mares to sleep with that motor run loud. I asked him to move it out, of course he didn't and left. I can not amazing to get help when needed a tech support from this company. It's impossible. And he don't understand English well he has his nephew translated that's why he misunderstood and some of the agreement was wrong. Very upset with him. Don't ask for Francisco comes out to do your installation. He said he is the owner of the company so no one else you can talk with and he is not an honest man. read more