Technician was knowledgeable. Arrived on time that was indicated. I am very pleased with the…read moreoutcome of this job

I called on 12/30/2022 and they came the same day. Waited for the parts until 1/02/2023 and now my…read moreoven is fixed. In 4 days !! Thanks to the technician Victor, courteous and professional knowledgeable. Ok

Our dryer was not heating the clothes but would still spin the clothes. We found Adam online with…read moreexcellent reviews. We were able to get an appointment and he responded quickly to our needs. He was able to diagnose our dryer problem and gave us a few options of repairing the problem and helped us make the right decision on what to do. My husband and I are happy with the service and now we can dry our clothes efficiently again. Thank you :-)

He was very responsive and knowledgeable He was able to order the part ( after asking me a few…read morequestions ) before coming out - which saved us both some time I would highly recommend him

Recently our dryer stopped heating out of nowhere. Our warranty unfortunately had not been renewed,…read morewe completely overlooked that so we were unable to use Whirlpool to fix it. We have only ever used them so we had no idea where to look. My wife enlisted Yelp to help us. She put in some request for quotes and received a few back pretty quickly. We had never used that but it was very helpful. Quality Masters was the first to respond and then also took time to message back and forth with her. The other companies were not as friendly and responsive. We also read their Yelp reviews, which we all good, so we figured we would use them. We were able to make the appointment for the next day and were able to do it all through text. It was very simple for us! There was a moment of uncertainty but they were extremely professional and friendly. I was going to be home while my wife was at work, so on the day of our appointment, they were running early. They called asking if early would be ok, so our appointment was moved up. I cannot remember his name, but the technician that came was very knowledgeable and professional. He pinpointed the issue immediately. He discovered our dryer was clogged with lint and the coils were bad. It makes sense since we had never had our vents cleaned. He was able to replace the coils, as well as sucking out as much lint as he could with his tools. Unfortunately, they do not clean vents like that but again, he could help us out with some of it. He also made suggestions as to what else needed to be done, really with just getting the vents cleaned. They also take your payment online either with credit card, for a small fee, or Zelle or Venmo. The invoice will be emailed to you and allow you to pay that way. Personally, we do not prefer to pay for services with Zelle so we used a credit card. It was very simple. I thought overall the price they charged for the coils and cleaning, was very reasonable. It did not cost us much at all. I would definitely use them again, should we need something fixed.

Our dryer stopped heating all of a sudden and we had not renewed our warranty with Whirlpool. We…read morecould not wait the 60 days for it to be activated so we enlisted Yelp! I put in some request for quotes and received a few back. Quality Masters was the first to respond and then also took time to message back and forth with me. I read their reviews, which we all good so we went with them. We were able to have them come and look at our dryer within a day. It was very easy to make the appointment, everything was done through text. The day of the appointment, they were running early. Our service technician, called and asked if he could come early. Luckily my husband was home so no issues. He was extremely professional and very helpful. He discovered our dryer was very full of lint (bad on our part) and the coils were bad. He was able to replace the coils, and suck as much lint out as he could. Unfortunately, they do not clean vents like that, but he was still able to help us some. He also made some suggestions as to what else needed to be done with the cleaning mostly. They do not take your payment there. They will email you the invoice. If you want to avoid a credit card processing fee, you can Zelle or Vinmo them the amount. I preferred the credit card and was willing to pay the processing fee. I thought overall the price they charged for the coils and cleaning, was very reasonable. We would definitely use them again, should we need something fixed.

Tony came to my house because of a whirlpool refrigerator issue. He designated the problem right…read moreaway. Took the refrigerator apart in two minutes. I was highly impressed. He definitely knew what he was doing. Was very professional and responsive, got the part ordered and replaced it a week later And the price was pretty reasonable, I thought

Appliance USA Services Corp engaged in a pattern of deceptive and unfair business practices in…read moreconnection with the repair of my LG refrigerator. The company knowingly charged me over $800 for a compressor replacement that was covered under LG's 10-year compressor warranty -- a fact they deliberately concealed. The replacement compressor was defective, resulting in repeated failures over seven months. When I sought accountability, the company refused to provide documentation, concealed ownership information, and demanded an additional $500 to continue service. Specific Deceptive Practices: 1. Concealment of Manufacturer Warranty: Failed to disclose the LG 10-year compressor warranty, inducing payment for a service that should have been free. 2. Defective Workmanship: Installed a defective compressor that failed repeatedly within the company's own warranty period. 3. Failure to Honor Own Warranty: Demanded additional payment for repairs covered under the company's 90-day service warranty. 4. Refusal to Provide Documentation: Denied my right to receive invoices, repair records, and other documentation for services paid for. 5. Concealment of Ownership: Refused to identify the business owner, contrary to Florida law requiring disclosure of ownership for registered business entities. 6. Unconscionable Pricing: Effective rate of approximately $800/hour for labor, which is excessive and unconscionable. 7. Complete Non-Responsiveness: Ignored a formal certified demand letter, demonstrating a pattern of evading consumer accountability.

Steve of Rod' s Appliance Repair fixed my dishwasher today and quite pleased with his promptness,…read morequick professional opinion of what needed to be done to repair my dishwasher, gave a fair estimate for same. Will use again if need another repair and recommend to friends and neighbors.

Refrigerator issue and YouTubed it. My basic worry was that it was the compressor (which means…read moretrash it). Called the week prior, explained the issue, and he said he doubted it was the compressor. Since they only take cash, I asked if it would be ok until the following week and can he come on a Saturday. He was absolutely right over the phone, called before he came, and fixed it within an hour. Great price, great service. He was referred by a friend who had excellent service twice before. As for the ice machine person's complaint on one of the message boards, I know extremely little about ice-makers, other than they constantly break. Also, if you thought you knew so much, why didn't you just fix it yourself? He may not be the "warm, fuzzy, giggling" type, but I would rather have an experienced, honest, and fair priced repairman anyday!

Contacted thru yelp and their response was quick. Technician came out and repaired my refrigerator…read morewithin a couple of hours. What a great guy, very personable, friendly and knowledgeable. He was VERY reasonably priced and I would definitely recommend him to anyone that needs an appliance repaired. I will definitely call him again if needed! Thank you Victor!

This is a follow-up to my previous comment. I have texted, called, and tried to reach Victor to let…read morehim know the repair person who came out did a complete diagnostic service. He told me the washing machine you sold me is defective. The mother board is the problem as to why it won't fill up and the sensors are not working. I paid you for this washing machine and now it is useless. I've had to purchase a new one since you won't respond to my texts, calls and have taken advantage of a senior citizen who trusted you. Please be aware when using this service. They are not reliable, trustworthy, and won't sell you a working product.

I called on Wednesday the 14th to verify price and availability of a SpeedQueen TR3 washer. Drove…read morealmost two hours from Lake Wales (rush hour traffic) to be there at 9:00 the next morning. Was told the price was $150 (!!!!!) higher than the advertised price on their website. They need to honor their advertised prices.

From the owner: We are proud to have served Osceola County and Central Florida with quality appliance sales,…read moreservice and repairs since 1961! As a full service appliance company, you can count on Hodgins Home Appliances for all your needs. We are famous for specializing in the retail and full service of all makes and models of appliances. We service and sell all types of appliances including, but not limited to; Refrigerators Washers & dryers Stoves and ranges Microwave ovens Dishwashers We can help you with a wide variety of new and pre-owned appliances. We are conveniently located in downtown St. Cloud and pride ourselves on the highest level of old fashioned customer service with your satisfaction our goal. Call us today. We look forward to hearing from you.

Called them out for a washing machine making a horrible noise. The guy was honest and told me it…read morewould cost more to fix than to replace. Appreciate the honesty instead of just taking my money.

They responded to my request for a part I needed for a refrigerator. When I called them, they told…read moreme they didn't sell parts for refrigerators, just refrigerators. So it was a waste of my time.

Brian made the process extremely simple and convenient. He was out Friday to look at my existing AC…read moreand gave me a quote in an hour or two that was extremely reasonable. I had quotes from 8k -24k from various companies but Brian presented a great price with a great product. Also, he was quick to respond to texts. He sourced an AC fast and installed it the next Thursday. I didn't have to be home for most of it which helped me stay productive. He walked me through the system and helped me set up the thermostat on my phone. Ultimately Brian and his coworker did an amazing job and they even left the work area cleaner than it was before they came out. Highly recommend these guys

Brian was amazing. Communicated very well and was super honest. He didn't charge me for coming out…read moresince the real issue was the hot water heater when he confirmed it was not the drain for the a/c. Update: When Roto Rooter arrived for the water heater leak, they confirmed the drain for the a/c was clogged and leaking.