I gone through quite a few HVAC companies, always the sales pitch not Chilly Billy heating &…read morecooling A rating with the BBB I could see why, no pressure explained all options . I became a member.

Took the time to talk and help me identify the issue. Saved me spending more than I needed.read more

these guys have done a variety of Hvac and electrical panel upgrades on my 3000 sf house. I got Dan…read morewho is the best electrician and honest guy I ever worked with after 25 years in construction ive met all types. but Dan is spot on clean honest efficient service. also Mike M? did my Hvac service which was quite expensive but he pulled the coils after servicing the outdoor unit because the coils were very dirty from pet hair and whatever else clogged them up. he was on time friendly and personable did a superb job on getting my smaller Hvac second system in top shape. id call these guys first and know they are the right people for the job! Peter schmitt

If you're considering this company, PLEASE read this first: Trusting them cost me over $10,000…read more ACE Solves It All came to diagnose my A/C, spent five minutes on it, and claimed the compressor, condenser, and coils had all failed. Then they vented the refrigerant into the atmosphere (see video) and quoted me $16,000-$24,000 for a replacement system. The next day, a reputable company found the real issue was actually minor, and none of those components were bad. However, because ACE had already vented the refrigerant, and my system used an older type, I ended up having to replace it anyway. The more reputable company replaced the entire system--unit, air handler, everything--for just over $10,000--about *HALF* of ACE's quote. Bottom line: ACE Solves It All turned a simple fix into a full replacement and quoted double the price. Their efforts to make a sale cost me more than $10,000. Think very, very carefully before letting them touch your HVAC system.

I really wanted to like this company. The sales process was excellent, and they sent a very kind…read moreperson to walk us through our options. However, two years after spending over $30K on two new units, the experience is beyond disappointing. Within 2 years after installation, we discovered several major shortcuts taken by the installers: they failed to install a safety switch (which led to a leak and ceiling damage) and didn't install the correct breaker for the unit. Each of these led to costs for us to repair. Now, we are dealing with a faulty coil and another $1500 repair bill. The most disappointing part is the lack of accountability. We shared all this information with Dave. It took 2 days to return a call then another week for him to say they wouldn't do anything to make it right. Instead they simply said we should have called them for repairs. Well when the ceiling is leaking, or the house is hot you call who can be there in 15 minutes. Not a company that will call back later. They may be nice people, but based on my experience, they don't stand by their work and their installation quality is poor. You would think local installers would understand that doing the right thing will always pay dividends. Apparently not in this case.

The service was good overall - the technician arrived on time and fixed the issue with my AC…read moreefficiently. Prices were a bit higher than expected, but the quality of work was solid. Would consider using them again in the future.

Used new customer discount. Had an inspection done and they offered professional recommendations…read more Overall good experience.

MEAN AND RUDE!!!!! They answer he phone with an attitude and treat customers like they don't…read morematter. The girl who answered the phone was HORRIBLE and nasty attitude.

Super awesome. Their tech Mr. M is the best ever. Do not hesitate to call these guys that will get…read moreyou situated. I think the prices are pretty competitive and fair too. No issues. Always take care of the job when they come.

Excelent HVAC installation! The crew came at the right time, was efficient and described how the…read morenew system functions. They tried it all out and ensured that the house was welcoming

Avoid Graham A/C at all costs…read more We were loyal customers for years, but this last experience was outrageous. Graham contacted us to schedule routine maintenance (we didn't even request it). During that visit, their new, inexperienced technician caused our A/C to stop working completely. The unit had been working perfectly until he touched it. It was 94°F in our Florida home. We got sick from the heat, and our dog vomited multiple times. Their manager Michael gave us a small portable unit that barely helped. When Michael came out on Monday, he said the compressor had burned out and we'd need either a refrigerant conversion or a new unit. At first, he offered us a new unit for $7,000. Then, after a long call with his boss Jeremy, the price suddenly jumped to nearly $12,000. When we refused, Graham spent days arguing with us and insisting it wasn't their fault. They kept saying the unit "was too old" and that it was "impossible" their technician caused the damage--even though technician-caused issues are very common. That argument is unfair. The A/C was working just fine until their tech arrived. Eventually, they said they'd replace the compressor for free--but admitted it still wouldn't work unless we paid $7,000 for a conversion. They knowingly installed a useless compressor, left us with no A/C for 11 days, and tried to push the $7,000-$12,000 cost onto us. Totally dishonest and irresponsible. Graham broke our A/C, denied responsibility, and abandoned us in dangerous heat. Do not trust this company.

Update: from bad to worse. We called on Monday to ask what…read morehappened- why our emergency calls starting Friday and Saturday weren't acknowledged. The CS rep said they had issues with the system and would call me back in 10 minutes. 3.5 hours later; they called me back to say that they did check out the pump during the January system install and they didn't see an issue so they didn't replace it and didn't think it was necessary to call it out to us. So no, there was no offer to pay for the fees from the other company that helped us out when they couldn't. They didn't have anything to say or offer for our ceiling drywall damage from the flood, but hey- they did offer another free year of their comfort club membership. I declined based on the fact that we are current members and it didn't do us a whole lot of good this weekend. Clearly we made a poor choice trusting Graham Heating and Air. We got a copy of our warranty (they they had not previously provided) and will be sharing this with our new company who stands behind their work.

I'm going to take the time on this review to explain the absolute level of professionalism,…read moreskillful labor & sheer expertise that expedited heat and air truly proved to me and my family! Starting with the friendliest and most astute phone representatives I've experienced. They were so polite and accurate, assuring me throughout the entire process that i was in good hands. I felt the value of this. Erika, Akira & Cheniya will absolutely blow you away. Within a very reasonable amount of time I was greeted with a extremely energetic and fantastic service supervisor Robert M and Josh D. They were absolutely astonishing and fully prepared. After a thorough diagnostic of my AC system, Robert proceeded to explain with friendliness and no pressure the option I had to resolve my issue. Within 1 hour I was back in business and my AC system was working better than it ever had before. He preformed a full maintenance, cleared my drain line, washed my outdoor and indoor coils and sanitized my inside unit. The charge for this service was truly as fair as it gets. I cannot stress enough the tremendous value this company brings to me and my family as a homeowner in Florida. Thank you Expedited Heat and Air, from the bottom of my heart!

Great company , they were straight forward with the scope of work on my ac unit and my unit was…read morefix next day in no time , I wish price could be better but they give me a Va discount so that was a nice of them , fully recommend this company ... Watch out for other companies that will try to scam you , definitely this one won't .... Btw Tyler was great fixing my unit

AJ's Air came right away when our system went kaput. Within two days we had our new unit installed…read moreand it is sleek looking and fabulous. The owner is such a gentleman and he explained everything and went above and beyond what other contractors have done for us. The price we were quoted was exactly what we paid, even though he had to do some unexpected things. One unexpected thing was to change the placement of the air filter from the outside unit to the return duct inside the house. That entailed the owner special ordering a new return duct cover so it could accommodate the new filter, but no additional charge to us. The total price we paid ending up paying was $2000 to $3000 less than what two other companies quoted us. I would highly recommend AJ's for heating and air conditioning and also for duct cleaning.

AJ's A/C was quick to replace my parents broken AC system at a very reasonable price and did an…read moreamazing job. Communication was excellent and they were able to come out as soon as they had all the necessary items even though a pandemic was looming. Would definitely recommend them to anyone that is looking for an honest company that will go above and beyond for the customer. 5 stars!