Lily and Oscar are amazing. This is the best store for appliances!…read moreService,price, and quality are unbelievable!

From the owner: Want to get out of the box appliances at huge discounted prices? Come and visit our store today!…read moreWalk-ins available or you can schedule your appointment.

I am so glad I have Big Mike repaired my 22 year old Sub-zero fridge. I got other quotes way too…read moreexpensive also need to wait for a long time for the parts. I would highly recommend this business to anyone who needs appliance repair. Great speedy service and very reasonable price. A true five star repairman.

Quick response time, amazing communication, easy system to pay!…read more My dryer stopped heating up and I assumed it was the heating element. Reached out on Yelp through the project section and messaged 6 placed. Big Mikes was the first to respond and had the appointment set within 20 mins. The service tech arrived on time, had the parts with him and was able to fix it on the spot. He was in and out within 10 mins. The diagnostic, parts and labor was around $230. According to Google, it can be anywhere between $150 and $350 so to me it was a good deal! Also, came with a 100 day warranty! Will def call again if needed. :)

Technician was knowledgeable. Arrived on time that was indicated. I am very pleased with the…read moreoutcome of this job

I called on 12/30/2022 and they came the same day. Waited for the parts until 1/02/2023 and now my…read moreoven is fixed. In 4 days !! Thanks to the technician Victor, courteous and professional knowledgeable. Ok

Great visit to the store to purchase our washer and dryer ... Oscar the Dales Rep was Amazing and…read moreworked with us so professionally and friendly.. I would recommend this store to all ..

From the owner: Take advante of our amazing sales with up to 50% OFF on top-quality appliances. We also deliver and…read moreinstall! We take pride on the service we provide to our customers always aiming for the best possible service, from the moment a customer calls or comes in until the moment our delivery team leaves your house after successful delivery.

We had a poor experience here. We had an appliance emergency. We needed a new refrigerator & our…read moreoven had failed. We noted that Appliance Direct offers same day delivery if you buy before 2pm. We went in and purchased a new refrigerator, a range, & a new microwave (to match). We purchased before 2pm on Saturday. Same day delivery was not available. So, don't count on that. It only happens when several variables line up. We paid $80 for delivery and it was planned for the following Thursday. We were told that we'd receive a call the morning of delivery with our time slot. We did not. Instead we got a call the night before and we're told WE needed to call THEM the following day at 8:45 am. We called Thursday at 8:45 and we're told that the delivery would NOT take place. First, it was because the items were not in stock. That was false. We had already verified all items were in stock. Next we were told that the items WERE in stock, but because the delivery truck did not have enough orders to justify a run to our area, our order would not be delivered. This floored us. At this point we contacted Appliance direct via the email portal on their website, and via their "how can we help you" chat portal. These messages were ignored. To date, no one from appliance direct has ever contacted us about our experience. The following day, Friday, our order was delivered. The delivery personnel were from a 3rd party company. They were courteous, efficient, and all the items were delivered & installed as agreed within 20-30 minutes. We tipped them well and thanked them for their work. This part of the experience was positive. However, I cannot tolerate a business relationship that begins with a lie, has another lie added, and then is further damaged by a complete lack of care for the customer experience. We will not return to this business.

Sadly you are forced to give a 1 star rating to post a review…read more My experience with this "company" was a disaster and total disappointment from day 1. They should invest as much money in their staff and training as they do on misleading commercials. Purchased a set of Samsung washer and dryer for $1200. Same day delivery, came in installed, "forgot" to instal hose for proper draining which led to my house being FLOODED during the first wash. "Company" sent installers back to do the job correctly and he admitted that he "forgot" that part of the installation process. Finally use the dryer, which makes a horrific scraping sound during the process. Find ourselves back at the warehouse for a "replacement", the sales rep was kind enough to admit that he "normally spins the machines to check for sounds of any scraping but didn't that day bc he had to run to a dental appointment. Promises replacement delivery for the following day. The following day comes and we're told that approval is needed for shipment and it won't be delivered for another 2-3 days. Finally we're told that instead, they will send a repair "specialist" to see if the dryer can be repaired otherwise it will THEN be replaced. Installer failed at installation. Salesperson failed at testing the unit and hearing for "scrapes". What will the repair team fail at? In the end we request a full refund and will never buy or recommend this retailer to anyone. I will actually do all I can to use word of mouth to caution others and save them the grief!

Tony came to my house because of a whirlpool refrigerator issue. He designated the problem right…read moreaway. Took the refrigerator apart in two minutes. I was highly impressed. He definitely knew what he was doing. Was very professional and responsive, got the part ordered and replaced it a week later And the price was pretty reasonable, I thought

Appliance USA Services Corp engaged in a pattern of deceptive and unfair business practices in…read moreconnection with the repair of my LG refrigerator. The company knowingly charged me over $800 for a compressor replacement that was covered under LG's 10-year compressor warranty -- a fact they deliberately concealed. The replacement compressor was defective, resulting in repeated failures over seven months. When I sought accountability, the company refused to provide documentation, concealed ownership information, and demanded an additional $500 to continue service. Specific Deceptive Practices: 1. Concealment of Manufacturer Warranty: Failed to disclose the LG 10-year compressor warranty, inducing payment for a service that should have been free. 2. Defective Workmanship: Installed a defective compressor that failed repeatedly within the company's own warranty period. 3. Failure to Honor Own Warranty: Demanded additional payment for repairs covered under the company's 90-day service warranty. 4. Refusal to Provide Documentation: Denied my right to receive invoices, repair records, and other documentation for services paid for. 5. Concealment of Ownership: Refused to identify the business owner, contrary to Florida law requiring disclosure of ownership for registered business entities. 6. Unconscionable Pricing: Effective rate of approximately $800/hour for labor, which is excessive and unconscionable. 7. Complete Non-Responsiveness: Ignored a formal certified demand letter, demonstrating a pattern of evading consumer accountability.

Steve of Rod' s Appliance Repair fixed my dishwasher today and quite pleased with his promptness,…read morequick professional opinion of what needed to be done to repair my dishwasher, gave a fair estimate for same. Will use again if need another repair and recommend to friends and neighbors.

Refrigerator issue and YouTubed it. My basic worry was that it was the compressor (which means…read moretrash it). Called the week prior, explained the issue, and he said he doubted it was the compressor. Since they only take cash, I asked if it would be ok until the following week and can he come on a Saturday. He was absolutely right over the phone, called before he came, and fixed it within an hour. Great price, great service. He was referred by a friend who had excellent service twice before. As for the ice machine person's complaint on one of the message boards, I know extremely little about ice-makers, other than they constantly break. Also, if you thought you knew so much, why didn't you just fix it yourself? He may not be the "warm, fuzzy, giggling" type, but I would rather have an experienced, honest, and fair priced repairman anyday!

2nd time I have stepped into a Ollies and Its not a bad store!!…read more Its similar to Big Lots. Branded items that are discounted. This is the one in Kissimmee location and from the outside it looks small but once you get in - Its huge inside. I went to pretty much every aisle to see what they offer and I scored a few items that were priced pretty low! Tramontina 2 pc fajita cast iron set that included 2 cast iron pans - 2 pcs handle covers and the 2 pc wood tray to place the pans when its sizzling. This was brand new for $19.99 These are the pans you see at chilis when they serve the sizzling fajitas! Then I scored 2 word frames for $1.99 each. Perfect for my beach theme on my entry way table. JOIE ice cream 4 pc spoon sets - for $1.99 Scored $1 items from the bakery section - Bday tags for gifts - gift bag crinkled paper to stuff gift bags. I enjoyed my time shopping here and I will def shop here again. Join the rewards program for coupons. Staff here are helpful and nice.

These stores feel huge. They have so much merchandise in them and it is constantly changing. I have…read morenow shopped at a couple of stores and I think I've made a purchase every time. They have a wide variety of everything and they are worth shopping, especially if you're looking for a deal. I've walked through every department in the store a couple of times but most of what I look at is the food, housewares, toys and books. They had a massive deal on some books. the one day I was there and I walked out with a basket full for three dollars. They have a loyalty program which is worth signing up for and you receive messages about sales and deals they have. The employees have all been friendly and helpful, and the stores have been clean.