Recently our dryer stopped heating out of nowhere. Our warranty unfortunately had not been renewed, we completely overlooked that so we were unable to use Whirlpool to fix it. We have only ever used them so we had no idea where to look. My wife enlisted Yelp to help us. She put in some request for quotes and received a few back pretty quickly. We had never used that but it was very helpful. Quality Masters was the first to respond and then also took time to message back and forth with her. The other companies were not as friendly and responsive. We also read their Yelp reviews, which we all good, so we figured we would use them. We were able to make the appointment for the next day and were able to do it all through text. It was very simple for us! There was a moment of uncertainty but they were extremely professional and friendly. I was going to be home while my wife was at work, so on the day of our appointment, they were running early. They called asking if early would be ok, so our appointment was moved up. I cannot remember his name, but the technician that came was very knowledgeable and professional. He pinpointed the issue immediately. He discovered our dryer was clogged with lint and the coils were bad. It makes sense since we had never had our vents cleaned. He was able to replace the coils, as well as sucking out as much lint as he could with his tools. Unfortunately, they do not clean vents like that but again, he could help us out with some of it. He also made suggestions as to what else needed to be done, really with just getting the vents cleaned. They also take your payment online either with credit card, for a small fee, or Zelle or Venmo. The invoice will be emailed to you and allow you to pay that way. Personally, we do not prefer to pay for services with Zelle so we used a credit card. It was very simple. I thought overall the price they charged for the coils and cleaning, was very reasonable. It did not cost us much at all. I would definitely use them again, should we need something fixed. read more

Our dryer stopped heating all of a sudden and we had not renewed our warranty with Whirlpool. We could not wait the 60 days for it to be activated so we enlisted Yelp! I put in some request for quotes and received a few back. Quality Masters was the first to respond and then also took time to message back and forth with me. I read their reviews, which we all good so we went with them. We were able to have them come and look at our dryer within a day. It was very easy to make the appointment, everything was done through text. The day of the appointment, they were running early. Our service technician, called and asked if he could come early. Luckily my husband was home so no issues. He was extremely professional and very helpful. He discovered our dryer was very full of lint (bad on our part) and the coils were bad. He was able to replace the coils, and suck as much lint out as he could. Unfortunately, they do not clean vents like that, but he was still able to help us some. He also made some suggestions as to what else needed to be done with the cleaning mostly. They do not take your payment there. They will email you the invoice. If you want to avoid a credit card processing fee, you can Zelle or Vinmo them the amount. I preferred the credit card and was willing to pay the processing fee. I thought overall the price they charged for the coils and cleaning, was very reasonable. We would definitely use them again, should we need something fixed. read more

Quick response and upfront pricing would use them again. They could not immediately fix our oven but as soon as the part comes in I'll have them back. read more

They to replace a broken garbage disposal with one I had purchased. They did a nice job and diagnosed my broken built in broken microwave and came back 2 days later to fix the microwave. Prices are more than competitive. read more

Honest and reliable! Rafael came on time, did the diagnosis for free. It was the board. Quickly they send me the cost for the part. Reasonable as well but at the end we decided to buy a new one read more

Showed up on time and didn't give me a ridiculous 4 hour window or anything. Did the work was clean and professional. Dishwasher works now. No issues. read more

Fast response and had an appointment the next day! We have two Airbnb rentals and our washer and dryer both went out. The technician arrive on time and within an hour, both machines were working again! read more

They came out same day (Friday) Zero cost to diagnose the issue. Raphael said the issue was common with whirlpool cabrio washers (LF error). Mentioned the issue were the fill solenoids. They ordered the parts and were installed 8:30am Monday morning. Highly recommend this company and will use again and refer friends. read more

They gave me a great deal and quality work was performed in a timely manner. Great for people on a budget. I certainly recommend them. read more

Has not returned my call in over 25 hours. Going to call another service provider to fix my dishwasher.

We had this company out to perform service on a leaking dishwasher. Victor was the service person . On time, professional, explained the problem and what was needed. He ordered the part and returned when he received it. Clean work, good person, could not have asked for more. The appliance is working good again. Left the area clean and made sure everything was working good when he had the appliance pulled out. Highly recommend! read more

Came and fixed my dishwasher real quick. Turned out it was just a spigot in the off position. Thanks!

Jose was very responsive. He showed up (and called 30mins ahead) as he said he would. The part needed to repair my oven was not on his truck but he looked up and found it nearby and was able to go get it and come back with in 30mins. He was clear and upfront on pricing and how long it would take. I highly recommend. read more

I definitely recommend using Quality Masters. I called late on a Monday evening and left a message. By Tuesday morning I got a call and a text about my need for service. That same afternoon Rafael came out to do a free consultation/ diagnosis of the issue with my dishwasher. He explained what the issue was and I was emailed a quote and asked to accept if I wanted to proceed with repair. The value was great and everything was agreed upon. The following morning Rafael arrived and quickly repaired the issue and was in and out. Unfortunately I come to find out my control board wasn't working, so I had to contact them again. They only charged me for the control board and Rafael was back again the next morning to fix it. Fast and efficient reliable service! Thank you! Only thing I wish was they were able to diagnose that the control board wasn't working the first day as well so they didn't have to come out so many times. That would have eliminated the back and forth for them and myself but that would be my only complaint which is more of a critique. read more

Service Completed on 5/12 We called them and the next day they were at our house and repaired our LG stove top in 30 minutes. THANK YOU read more

It's never fun to have to have an appliance repaired but Quality Masters and Jose made it as painless as possible. He responded quickly to my request for an appointment which I made on Yelp. He was a few minutes early for the appointment and very nice the whole time. I will use them again. read more

I'm so glad I found this company on Yelp, they sent Victor to fix my dryer. Not only was extremely professional, he was knowledgeable and friendly. He fixed my dryer very quickly and it's running like new. I will definitely use their services in the future if the need arises!!!! read more

This morning Victor arrived to service my my Samsung washer. From the moment we spoke he was very professional and quite knowledgeable on my situation. They made me feel like family. Issue was resolved fairly quickly and I was charged a very good price for my repair. I highly recommend Quality Masters Appliance Services. Ask for Victor. read more

The issue wasn't fixed the first time. When I called to schedule a follow up repair, nothing was available for almost a week. Then they didn't show up for that hello I don't have anything follow-up and never responded to my calls. They did promptly refund me the charge for the first visit, though. read more

Jose with quality masters was an absolute pleasure to work with ! Very polite, communicative and professional . Highly recommend!

Booked within hours through yelp. Came the next morning and fixed the problem pronto. Other quotes that came in through yelp were double the price or wanted me to call in and talk to "the girls". QMA was awesome!! read more

Highly recommended and very professional! A+. Quick response reasonable price and I will definitely have business again. Many thanks Mr. Jose read more

Jose is so kind and very professional that it should not have been a surprise that he is ultra-talented. He easily diagnosed issues we had with our washer and dryer, since they were new, but could not be returned. It is so refreshing to find a technician that is skilled, honest and offers the best prices that I have found in Central Florida. Additionally, Jose stayed in constant communication, updating us on arrival times, etc. I never had to "track him down" like I have with many other technicians. I wholeheartedly recommend Quality Masters Appliance Service! Exceptional experience!!! read more

They were on- time, professional, and had very reasonable prices! Never worried I was getting ripped off or pushed off like other contractors have been. Fixed our oven display and installed a dishwasher, and even took it upon himself to show me and explain why the display broke and steps he took to fix the issue that caused the break in the first place. Peace of mind now that everything is done right. Listed them down as our go-to appliance people. read more

It was such a pleasure to have Jose come over to install our new double oven. I can tell that he takes great pride as a business owner and the work that does. He came, he installed, he cleaned, he conquered!! It's rare to find dependable good help with good work ethics these days! Would I recommend him? YES! Would I use him again? YES!! Thanks again José!! read more

Quality Masters Appliance Service - Appliances & Repair Near Me - Orlando, Florida

I needed service on my Frigidaire Gallery microwave and used Yelp services to locate a good service provider. Quality Masters caught my attention because of the high reviews regarding the company and the owner Jose Mejia. I reached out to Jose and he gave me an immediate reply and estimate of what needed to be done. I decided to go with him vs. other estimates and set an appointment with him this past Thursday morning. Jose arrived promptly at the appointed time and diagnosed the problem quickly. The part needed had to be ordered and he assured me he could get it later that day. We schedule our next appointment for the following day at 1pm. On Friday, Jose called and text me that he could come earlier if I was available. Sure...come on!! Jose came and fixed my problem without any problems. We checked it out together to make sure all was well. Jose is an efficient, and professional young man who owes his own business. He can work on all major appliances with the exception on refrigerators. I was very pleased with Jose's work and pleasant nature. He's knowable and guarantees his work and parts. I highly recommend Quality Masters Appliances and Jose Mejia. read more

My Maytag Electric range stopped working, I almost just bought a new one but decided to call Quality Masters, they came out in 1 1/2 days, they performed diagnosis. They fixed the appliance and which also we required replacement of an electrical component ... he located the part at the hardware store, went and got it and installed it all quickly. They were very professional, the price was very fair, better than expected. Would use them again for sure, I recommend Quality Masters. read more

We called them and the next day they were at our house and repaired our LG stove top in 30 minutes. THANK YOU

Jose was super informative, super quick, very reasonable and extremely professional. I would definitely use and recommend him to anyone for their appliance repairs. read more

Jose came in identified problem and repaired it in 20 minutes. He then corrected the other person's mess as much as possible. He cleaned up behind himself and was extremely professional. Save yourself time and money by calling Jose first. read more

Quality Masters Appliance Service - Jose fixed my oven problem in 20 - Appliances & Repair Near Me - Orlando, Florida

I highly recommend these guys and will use them again. My 12 year old oven stopped working and I was in need of repair. I looked up Quality Masters and found they had an A rating from Better Business Bureau. It was easy to request service on their website and have them call me to schedule an appointment. At the appointment, Jose was very professional and great to work with. My oven needed a new part, which get got quickly and installed the next day. read more

I posted in Yelp that I needed a repair for my washer and Quality Masters answered within an hours to schedule an appointment. Jose came on time when even I forgot about the appointment and diagnosed the issue quickly. It was recommended we get a new washer considering the repair cost and I'm great full for their honestly. I also had him look at another appliance and I'm happy I did. We had an issue with our oven and Jose made us aware of a potential safety hazard but also recommended a new oven considering the repair cost and the needed parts were on back order. This company is reliable and trustworthy. read more

I had the pleasure of being served by this company for the first time yesterday. When I went online and saw the reviews prior to the appointment, I was hopeful it would be positive. Within 15 minutes of the visit Jose had diagnosed and fixed my appliance. I was doubly pleased he is contracting with Choice home warranty. I would like ONLY this company or Jose to come out and take care of any other issues I have with my appliances. He restored my faith in Choice as I was about to go with another warranty company! read more

Very responsive, courteous and showed up early for the job and knocked it out quickly. Highly recommend.

Update: Jose came through and swiftly found the issue with my washing machine, and informed me on how to avoid having the issue that I had. He also gave me a discount from not showing up to the last appt due to an issue. Would recommend to anyone! read more

The knowledge, quality of work and timeliness was excellent. I'm very happy and definitely recommend this company.

Excellent service and help from Jose and his team. My washing machine had broke and my building maintenance workers were unable to fix. I gave Jose a call after finding him online. He was on time and extremely professional. Best of all, he fixed my washing machine for a great price. Quality masters is now going to be my first call when I have appliance issues. Can't recommend enough. read more

Jose was on time, communicative, very professional, and knowledgeable. I needed my washing machine repaired and he quickly found the problem, ordered the part, and replaced it when it came in. His pricing was very reasonable. I absolutely would call him again with my appliance repair needs in the future. read more

Stellar. My dryer stopped working. They came tbe next day, replaced the heating element, and now it works perfect. Very affordable pricing and excellent service. Highly recommend read more

Professional and prompt. I gave up on trying to contact Sears to repair my leaking washing machine (it's a Kenmore appliance) and requested proposals on yelp for assistance. Quality Masters Appliance Service responded quickly and was able to schedule a next-day appointment. Via photographs and describing the problem, we were able to diagnose the issue as a leaking/faulty valve, which they ordered for me prior to coming to my apartment. Fingers crossed, it hasn't leaked since, and I was thrilled with the courteous and professional service. Highly recommend! read more