I couldn't be happier with the service I received from this security camera installation company!…read moreFrom start to finish, the entire experience was outstanding. The team was professional, knowledgeable, punctual, and incredibly easy to work with. They took the time to understand exactly what I needed, helped me choose the best camera locations, and completed the installation with excellent attention to detail. The workmanship was clean and professional, and everything was set up perfectly. They also took the time to explain how to use the system and made sure I was completely comfortable with everything before they left. I now have much greater peace of mind knowing my property is properly protected. It's clear that this company takes pride in their work and genuinely cares about customer satisfaction. If you're looking for a reliable, honest, punctual, professional, and highly skilled security camera installation company, I would highly recommend them without hesitation. Absolutely top-notch service from beginning to end! I would definitely use them again. To add, I had a small hiccup with one of the cameras bugging and not showing up on my NVR. This of course wasn't their fault. Even though I provided the cameras and the wires, they still showed up after hours and helped me free of charge! Thank you David and Ramon! I wish you much success in your business and in the future I will call and recommend them when I need work done!

I'll start by saying that I missed their initial correspondence, and I take responsibility for…read morethat. What I did not expect was the extremely rude and dismissive response I received afterward. There was no attempt at understanding or professionalism; just a very off-putting, condescending tone that immediately made me uncomfortable moving forward. Customer service is part of the service, and based on this interaction alone, I decided I no longer wanted them in my home. Mistakes happen. How a business responds to them matters, and unfortunately, this experience showed a complete lack of courtesy and customer care.

Highly recommend! Jose installed security cameras and flood lights at my niece's property and did…read morean excellent job. He responded quickly to our request, was professional and completed the work efficiently. Jose's recommendations for equipment placement were especially helpful and ensured that we have excellent coverage. Everything was installed neatly and works perfectly. Great service from start to finish!

I asked one thing on the first phone call: do I have to sign a multi-year contract. She said no,…read moremonth to month, cancel whenever. I've been burned on that before with a different company, so I read the paperwork twice when it came through. It said exactly what she'd said. Install was a week later and the guy didn't try to upsell me once, which after the phone call I was half expecting.

There have been nothing but issues with implementation and migration of tenants. They do not…read morecommunicate.

I recently had these guys do a remote session to fix some problems on my computer. The problems…read morewere fixed correctly, and reasonably quickly. We had a minor problem when the technician started closing my browser windows. Fortunately, I knew how to restore them. I will use these guys again when I need computer support.

I had an older system, Ryan worked hard to try to fix it. First on the phone, as I am somewhat…read moresavvy. Then he came by the house and we went over the cameras and tried a few bandaids. He went above and beyond to save me money. I did end up with a new system. I LOVE IT. So happy I found this company!!!

Great service Was able to revitalize system and update…read moresecurity We were able to get modern system using the former peripherals

Hi Tech Installations is such a great company. I have used them twice and both times the service…read morewas excellent. The technician was friendly, extremely knowledgeable and the pricing is very fair. The work is high quality. The tech made sure he answered all of my questions and that I was satisfied with all of the work before he left. The first time I used the company, the tech installed a tv on the wall in my back patio. The second time the tech completely programmed my Spectrum remote for one of my TVs. Highly recommend Hi tech Installations.

From the owner: We install many different types of smart home products such as: TVs, Soundbars, Wireless Cameras,…read moreVideo Doorbells, Smart Thermostats, and more! We pride ourselves in completing your job efficiently and to the highest quality.

Electronic Pros offers great products, fair prices, and excellent customer service. The staff was…read morehelpful, knowledgeable, and made the whole experience easy. Very satisfied with my experience and would definitely recommend.

Service, value, and quality and timing of work We call to…read moreget some internal wiring done for cable and internet. They were extremely helpful and knowledgeable.

We purchased this system at Best Buy in February 2018. On February 28th, a very professional tech…read moreshowed up at 9:30am and after a very long day our home system was installed and ready to go. The tech was professional and very thorough. A month later, our systems signal is getting weaker so I called in and they told me they were sending a bridge and if I continue to experience issues to call back. System rebooted. I called in a few hours later on the same day, because the system was very weak and I couldn't speak using the doorbell speaker. System rebooted. I was told they were going to send a technician with the bridge. An appointment was set for a Tuesday, March 27 which I had to take time off from work to be able to available and the tech didn't show. No call, nothing. I call in and I was told it was a scheduling department issue and they will call me the following day. The following day, no call. I called in two days later to find out what happened and I was told the tech cancelled the appointment and they are sorry. The the customer service rep tried to help and with the help of the scheduling department, they set up another appointment for today, Saturday April 14th. Once again I take time off and guess what?? No one showed up!! I confirmed the appt via email. This is the second time, a tech hasn't shown up or called. No communication from Vivint. Why do I even have this system?? I pay for a system they can't get their things in order!!! After getting an earful from me, because I am extremely disappointed and upset with the lack of service, another appointment was set. We shall see if Vivint will show. A very upset customer.

These solicitors ambush you & don't give you all of the information. They talk you into getting…read moreservice & paying thousands of dollars for a system. So you pay the monthly fee & just as much monthly to pay off the equipment. They stick you in a 5 year contract until you pay off the equipment. Luckily they give you 3 days to cancel, which I did. Now I'm just waiting for them to pick up their equipment. They had a tech come the same night we signed up & they did a partial installation. Let's see how long it takes them to come get their equipment now since I have another company coming to install a system that cost me less than $1000 & monthly service is half as much!

I have had J&J securities monitoring our alarm system at two houses over the last 20 years. They…read morecontinue to provide great service most recently. I had a service call by Andres. He was fast, efficient, friendly, and knew exactly where to pinpoint the problem and how to fix it. The owner and his staff always prompt in setting up service calls and getting your home all set up.

We have had J&J since moving into our home about 5 years ago. We recently had a malfunction with…read moreour motion detector and everyone we interacted with from the owner to the customer service to the technician, Andres, was exceptional. We couldn't be more happy with J&J Security.

Very bad service. I had tech Francisco from Mac Gregor security installed camera at my house. He…read morestart out late 1pm for a long 7hour work. after long late day every body got tire and crouching , want to go home. They did not move all my heavy furniture back. He did not rearrange the viewing on the monitor as I asked . Did not want to set up on my computer. He told me call the office to get help setting up computer . I told him so the job was not completed, then he hurried to set up. He chose his own ID and his own password for me , don't even ask or tell me what it is until I asked because he so hurried to leave. When he came for a quote he was very nice. After signed contract and deposit it is impossible to ask him for any service. They use Lorex brand the fan run very very loud not like the old one I had was quiet, and the NVR right at my bed, it is night mares to sleep with that motor run loud. I asked him to move it out, of course he didn't and left. I can not amazing to get help when needed a tech support from this company. It's impossible. And he don't understand English well he has his nephew translated that's why he misunderstood and some of the agreement was wrong. Very upset with him. Don't ask for Francisco comes out to do your installation. He said he is the owner of the company so no one else you can talk with and he is not an honest man.

From the owner: Sale, installation and maintenance of all types of security systems, including: CCTV (Security…read moreCamera), Access control, burglar alarms, fire alarms, biometric systems and much more for housing, industrial and business at the best prices and the best quality.