I'll start by saying that I missed their initial correspondence, and I take responsibility for…read morethat. What I did not expect was the extremely rude and dismissive response I received afterward. There was no attempt at understanding or professionalism; just a very off-putting, condescending tone that immediately made me uncomfortable moving forward. Customer service is part of the service, and based on this interaction alone, I decided I no longer wanted them in my home. Mistakes happen. How a business responds to them matters, and unfortunately, this experience showed a complete lack of courtesy and customer care.

David and Ramon came in such a short notice and delivered. Very informative, they installed my 77"…read moretv to exact specifications.

Jose was fantastic. Delivered exactly what we asked for, value was great, and he and crew were…read morereliable. We had a custom WiFi system installed, as well has two home-audio system and speakers. Jose made recommendations for all products which are all working out well. Highly recommend.

Jose was a true professional with extensive knowledge in tech. He did our whole house camera system…read moreand integrated into our current configuration. Highly recommend this company service offerings.

I recently had these guys do a remote session to fix some problems on my computer. The problems…read morewere fixed correctly, and reasonably quickly. We had a minor problem when the technician started closing my browser windows. Fortunately, I knew how to restore them. I will use these guys again when I need computer support.

Would 10/10 (and will!) recommend Far Out Solutions to others. I was helped right away and everyone…read moreinvolved in the process was so friendly and accommodating. Travis gave me great advice on what my best options were and Hassan made my water-damaged laptop feel brand new. Thank you again to everyone at Far Out Solutions!

I had an older system, Ryan worked hard to try to fix it. First on the phone, as I am somewhat…read moresavvy. Then he came by the house and we went over the cameras and tried a few bandaids. He went above and beyond to save me money. I did end up with a new system. I LOVE IT. So happy I found this company!!!

Great service Was able to revitalize system and update…read moresecurity We were able to get modern system using the former peripherals

Hi Tech Installations is such a great company. I have used them twice and both times the service…read morewas excellent. The technician was friendly, extremely knowledgeable and the pricing is very fair. The work is high quality. The tech made sure he answered all of my questions and that I was satisfied with all of the work before he left. The first time I used the company, the tech installed a tv on the wall in my back patio. The second time the tech completely programmed my Spectrum remote for one of my TVs. Highly recommend Hi tech Installations.

From the owner: We install many different types of smart home products such as: TVs, Soundbars, Wireless Cameras,…read moreVideo Doorbells, Smart Thermostats, and more! We pride ourselves in completing your job efficiently and to the highest quality.

Service, value, and quality and timing of work We call to…read moreget some internal wiring done for cable and internet. They were extremely helpful and knowledgeable.

Easy to communicate with DJ and he was very flexible with his time that I really appreciated. Not…read moreto mention he resolved my home theater issue . Thank you DJ!!

I contacted this company about an ongoing issue with my security system and was advised to upgrade…read moreto fix it. I agreed, but the upgrade did not resolve the problem. I returned the equipment as instructed since it was unnecessary and not functioning as promised. Despite this, the company refused to issue a refund or cancel my service, claiming I am still bound to a 5-year contract--even though the equipment was returned and the issue remains unresolved. I made multiple attempts to resolve this directly, but they would not work with me. Very disappointing experience. I would not recommend based on their lack of accountability and unwillingness to resolve a legitimate issue.

These solicitors ambush you & don't give you all of the information. They talk you into getting…read moreservice & paying thousands of dollars for a system. So you pay the monthly fee & just as much monthly to pay off the equipment. They stick you in a 5 year contract until you pay off the equipment. Luckily they give you 3 days to cancel, which I did. Now I'm just waiting for them to pick up their equipment. They had a tech come the same night we signed up & they did a partial installation. Let's see how long it takes them to come get their equipment now since I have another company coming to install a system that cost me less than $1000 & monthly service is half as much!

We have had J&J since moving into our home about 5 years ago. We recently had a malfunction with…read moreour motion detector and everyone we interacted with from the owner to the customer service to the technician, Andres, was exceptional. We couldn't be more happy with J&J Security.

They have been my alarm company for years. They are very quick to respond. Their technician…read moreAndres is very patient and very helpful. He has saved me countless of dollars in service visits. I am very pleased with them and would recomend them to anyone looking for a good alarm company.

Very bad service. I had tech Francisco from Mac Gregor security installed camera at my house. He…read morestart out late 1pm for a long 7hour work. after long late day every body got tire and crouching , want to go home. They did not move all my heavy furniture back. He did not rearrange the viewing on the monitor as I asked . Did not want to set up on my computer. He told me call the office to get help setting up computer . I told him so the job was not completed, then he hurried to set up. He chose his own ID and his own password for me , don't even ask or tell me what it is until I asked because he so hurried to leave. When he came for a quote he was very nice. After signed contract and deposit it is impossible to ask him for any service. They use Lorex brand the fan run very very loud not like the old one I had was quiet, and the NVR right at my bed, it is night mares to sleep with that motor run loud. I asked him to move it out, of course he didn't and left. I can not amazing to get help when needed a tech support from this company. It's impossible. And he don't understand English well he has his nephew translated that's why he misunderstood and some of the agreement was wrong. Very upset with him. Don't ask for Francisco comes out to do your installation. He said he is the owner of the company so no one else you can talk with and he is not an honest man.

From the owner: Sale, installation and maintenance of all types of security systems, including: CCTV (Security…read moreCamera), Access control, burglar alarms, fire alarms, biometric systems and much more for housing, industrial and business at the best prices and the best quality.