We have used J&J Security for various things over the past 5-6 years, but this past year we built a new home and had a security system, Control 4, and intercom put in. We had several rather unique requests, and 2 members of our household are truly technology impaired. This includes one senior that still believes "computers are a fad". I can't say enough good things about J&J, from the owner George, to all the guys that practically lived at our house taking care of everything from installation to patiently teaching my 88 year old mother-law the secrets of technology. Every employee was friendly, professional, and infinitely patient. We have worked with Gregg from the beginning 5-6 years ago. He is, at this point, kind of like family. Has always made us feel like we are his only customer, and at times, I've wondered how he could possibly have any others, he has given us such personal attention. Recently we had someone out to program something for our hot tub, and when he saw how our system was set up, he commented that he had never seen a system like ours, ( with literally hundreds of wires and cables), set up so well and so neatly. I would not hesitate to highly recommend this company. If you are looking for quality, personal attention, and don't want to get lost in the shuffle of bigger companies, then this is the company you should hire. read more

I have been with J&J for 3 years and have just renewed for a further 3 years! There service is 2nd to none!. My home was the subject last month to an attempted break in where persons smashed the master bedroom window, as soon as it smashed the alarm went off scaring the burglars and forcing them to run away. My monitoring of the alarm by J&J was excellent and the police were called within seconds of the alarm going off and within 6 Min's max Sanford police were at my property!!!!! I can highly recommend J&J Security. Lots of my neighbors now use J&J because of the quick response they provided me!!! (even when I set the alarm off by accident) they are ultra quick to respond and call me! THANKS J&J Security and George read more

J&J installed our security system when we built our home and they have always provided great service. However, last week when my home was broken into they were exceptional in every way. I called on Friday and Scott was here at 8am Saturday morning! He upgraded my system - tested all 30 points of entry and helped me set up the app on my phone. He explained everything thoroughly, even demonstrated how to arm/disarm and view security cameras through the app. He was the best service technician I have EVER dealt with in ANY service industry. I cannot say enough about how helpful he was to have here during what was an incredibly stressful event. Without reservation I highly recommend Scott and J&J Security. read more

We had a lightening strike at our house in winter garden on Sunday 8/14 causing a power surge that fried our security system and many of the wired sensors. When the power surged, it caused the siren to go off, and would not stop. We called J&J for help and was able to speak to a real person at the office who found a technician to instruct us to get it shut off. Then Greg D made time in his schedule and worked at the house for 21/2 hours in Tuesday evening to fix the system and recommission the system. We have been customers for many years.......this is the reason why....they really do care about their customers. Thanks Greg and J&J! read more

Very happy with our service from J&J Security. I feel they are being proactive about checking our system and our technician, Gregg Delker, is good at his job. He set us up originally and just came out to do an update. He called me to let me know when he would arrive and it was within the window given to me by the office. He is trustworthy to have in my home and left the work area neat and clean. He was very patient, reminding me how to use the mobile system and he made certain I had all the phone numbers and contact info I needed for the company. I give Gregg the highest recommendations. read more

Very helpful! Eddie came out to help me today. Free visit since I'm on the maintenance plan. They monitor my system with a cell phone connection for a great price. This also means I'm on their maintenance plan...which is also great. They come out for free when ever you need them. Be aware that they charge for parts. So, battery replacement is the cost of the battery around $30. But, if you want to do it yourself, you can get a similar battery on Amazon for about half -- but you have to do it yourself. Also, I am a real customer and I am NOT compensated for my review. read more

J & J Security is an awesome company. I highly recommend them. They are dependable, prompt, and honest. We are a retreat center and our equipment is for the most part old and repairs/replacements are not always in our budget. J & J has worked with us, helping us stay within our budget and keeping our place safe for all our guests. They have had to reply to many calls from our center and their response is always prompt, no matter what time of day or night. The staff is professional and courteous and always goes the extra mile. read more

Disrespectful to the maximum level!!!!! Their stupid security guard goes by the name Gio disrespecting me talking to me like I'm a piece of shit and kicking me out of a sephora store in south beach! I called the manager of this stupid place which I never herd of before - who then laughed in my face and told me there's nothing he can do and he will "talk" to him! You guys should shut down ur business!!!!! You are a bunch a disrespectful idiots! You shouldn't exist!!!!!!!!! read more

Scott was our technician and he was absolutely fabulous! Intelligent, competent, patient and a pleasure to work with. He came in right on time first thing in the morning, promptly set everything up and patiently explained the system to everyone in the house! Very professional! We were reassured every step along the way that J&J Security was always available to us at any time. The system is easy to use and works great. Thank you so much Scott and J&J Security! read more

Scott Fleischmann corrected an issue I was having with my alarm. He was very helpful, thorough and knowledgable about my alarm system. I feel quite sure the system will be running at peak performance now. I would definitely recommend J&J Security Service to others seeking to either install or correct a previous system - to feel that sense of security we all want in our homes. This customer is satisfied with the professional & courteous service I received! :D read more

Kelly V. Sr · December 23, 2016 I had an appointment today with J&J Security and Scott Fleischmann responded. He was very professional & knowledgeable about the system and explained to me what he was going to do to check out the problem I was having with my system at my bedroom french doors. He was able to get my system up and running within a more than reasonable time. I can't thank him enough. I recommend J & J Security and Scott as your tech anytime! read more

Scott arrived early to do our annual Fire Alarm Inspection. Just like when he came to repair our CCTV system, he was friendly professional. Always a pleasure to work with. Scott has been our service tech from the time we first went with J&J four years ago, and is one of the reasons we stay with them. I highly recommend Scott and the rest of the J&J Security team for anyone needing first class Fire Alarms, Intrusion Alarms, and or CCTV. read more

I have been with J&J for 4 years. Their customer service is top notch.They have called me to let me know there was a problem, before I even know there was a problem. We also use their service at my place of business. Scott has been to both my home, and business a few times to fix some issues I have had. He is always prompt, courteous, and professional. He makes sure when he leaves I'm 100% satisfied. I just renewed for 3 more years. read more

Scott with J&J Security was awesome! They were able to get our system installed within 24 hours of our request. Scott was professional and very thorough. I was worried about learning how to use all of the things that come with the security system, but Scott was patient and explained everything in a way that I not only understand, but it seems easy. he made sure we understood everything before he left. read more

Scott and Eddy(Eddie) were awesome. They did our outdoor cameras and it looks awesome. Also the coverages are exactly the areas we needed covered. Scott was great in showing how to work from our cell phones and tablet. We would truly recommend J&J Security if anyone is looking for security company. They even cleaned up after them and was very thorough. Thank you Scott and Eddy (Eddie). read more

J & J seriously has the best customer service around. They are on top of everything and make sure any service is done in a timely manner so you are not without protection. There was something wrong with my system and they called me before I even had a chance to call them so we could schedule service. Also, Greg is an amazing service technician, very professional! read more

Exceptional security company & Scott F was simply outstanding! Totally professional, committed to resolving our issue & explaining such that we could understand, courteous & highly capable & thorough are just a few hallmark traits of his personal characteristics. I would recommend J&J Security to anyone based on Scott's demonstrated expertise & interaction. read more

Scott arrived early to do our install and was so kind and so professional, He spent a lot of time showing me and my mother is who older how to work the alarm which took a lot of patience bc she didn't understand and had a lot of questions, but he explained everything and made us feel comfortable ab the whole system. Thanks Scott!! :) read more

Gregg was on time and communicated with us through the whole process. His knowledge and patience is unrivaled in my experience with service technicians. He was also training a new employee and did it seamlessly while catering to our needs. The system was installed very cleanly. Looks like it has always been there. Top notch company​! read more