I recently had these guys do a remote session to fix some problems on my computer. The problems…read morewere fixed correctly, and reasonably quickly. We had a minor problem when the technician started closing my browser windows. Fortunately, I knew how to restore them. I will use these guys again when I need computer support.

Would 10/10 (and will!) recommend Far Out Solutions to others. I was helped right away and everyone…read moreinvolved in the process was so friendly and accommodating. Travis gave me great advice on what my best options were and Hassan made my water-damaged laptop feel brand new. Thank you again to everyone at Far Out Solutions!

I really want to say a heartfelt thank you to Mike for helping me and my baby girl today. At his…read moreinsistence, I swung by his shop in Altamonte. He helped me program a new key fob so that I can lock and unlock my car easier again. It may not seem like much, but having a child in a car seat in a wheelchair/stroller when I couldn't lock the car remotely made getting her out of the car an impossible dance. It's hard to explain, but trust me when I say it was a pain in the butt and much to my husband's chagrin, I just gave up on ever locking my car, even with recent break ins in our neighborhood. Mike has really made my life so much easier.

They did a good job making my purchase right, eventually. It did not take repeated requests.read more

I'll start by saying that I missed their initial correspondence, and I take responsibility for…read morethat. What I did not expect was the extremely rude and dismissive response I received afterward. There was no attempt at understanding or professionalism; just a very off-putting, condescending tone that immediately made me uncomfortable moving forward. Customer service is part of the service, and based on this interaction alone, I decided I no longer wanted them in my home. Mistakes happen. How a business responds to them matters, and unfortunately, this experience showed a complete lack of courtesy and customer care.

David and Ramon came in such a short notice and delivered. Very informative, they installed my 77"…read moretv to exact specifications.

Jose was fantastic. Delivered exactly what we asked for, value was great, and he and crew were…read morereliable. We had a custom WiFi system installed, as well has two home-audio system and speakers. Jose made recommendations for all products which are all working out well. Highly recommend.

Jose was a true professional with extensive knowledge in tech. He did our whole house camera system…read moreand integrated into our current configuration. Highly recommend this company service offerings.

Safe touch Tampa,…read more Duray of Safe Touch was very professional, thorough, and attempted to resolve our problem, spent plenty of time trying to resolve our issues. However, it was a system issue or product that could not be resolved. Today we had Jeff and Jim come to install a new complete system. They were both very knowledgeable, professional and courteous. The install went smoothly, and I am totally grateful to Eric Hysler, Duray, Jeff and Jim for updating us to a new system. Jeff actually ran late on his next job since he spent a good portion of time with the installation and then explaining on how to use the new digital pad and how to use the new system. We have been very satisfied with Safe Touch service as a customer for over 12 years with Safe touch and will be now for another 3 years at least. I would highly recommend Safe touch as your alarm company. They go above and beyond the call of duty to make a customer feel wanted which is a rare quality these days. Robert Ste Update 12/30/24 Today I contacted Safe touch Technical Support because our new updated system was not beeping when closing only when you open something. Justin Wickliffe was our technical support specialist. He guided us through making payments online via our desktop and also managing our panel via alarm.com. They updated our system while we were on the phone. Next thing I knew our system had updated and now when closing a door or window it speaks door closed and beeps as well. Problem and question answered. Justin resolved all of our issues, and we could not be happier with our service and upgraded system. Thank you, Justin you are an asset to the company. So far, we have not run into any problems with our account, system or technical support since being customers for over 12 years. Thank you, Robert S

We've had this service since about 2019. Started off ok. Then started declining. Batteries started…read moregoing out. Which of course weren't covered. Not to mention a service call fee. Then the hard sell to upgrade whenever we needed our system serviced. We were told our particular system was a bit outdated. Great sales pitch by the way. Everyone loves to hear that all the money they've spent was basically for an outdated system! Finally, when we were just fed up enough to cancel, we did. Called them and told them that we were canceling. OF COURSE, here came the hard sell again! When we said we weren't interested and just wanted to cancel.... She then proceeded to tell us, " I'm sorry but we can't except your cancellation over the phone ". WTF!!!!! So we had to email them to say we wanted to cancel. Now I ask you, is this a customer served based company?? I surely don't think so. I understand it's a business. But thank you for wasting more of my time!! I guess , since they made us wait for every service call every time, wasn't enough. Plus the "window " of the service calls, just wasn't enough. They had to waste more of our time yet again. All for a hard upsell. Good Riddance Safe Touch!!

Service was very helpful and patient. Good selection of locks and safes. That ft yrhtyrtfyddddhread more

My husband and I decided it was time to get a small safe for our home to keep a few things in that…read morewe don't want to get stolen or burned up in a fire. Nothing huge but something that a casual burglar wouldn't pick up and carry away. I looked around but Melbourne doesn't have much of a selection beyond the ones carried by places like Home Depot and we wanted a more secure safe than what they carry. I looked up some safe dealers in Orlando and sent emails asking about what they carried, hoping to narrow things down before driving over there to look around. Kevin Armstrong answered my email quickly and provided a link with the safes they carry. After reading over the info and a few emails back and forth we decided on the safe we wanted. We paid online and it turns out Kevin lives in Melbourne and was able to bring the safe to our home and helped bring it inside. It was a seamless and painless experience and we didn't even have to drive to Orlando! I definitely recommend Armstrong Lock & Security. Their products seem to be well built and the customer service is excellent.

Don't do business with this company!! I did on error. I spoke to the owner and I thought I was…read moregetting an amazing deal. I probably was but the install never occurred. Once I asked for my deposit back. I was given nothing. I'm still waiting and very disappointed that I gave this company a shot. Not good for alarm.com

I was seeking somebody to take over my existing alarm system having been let down by a firm that…read morehad left me for 3 months with service-affecting faults because they would not (or could not) repair them. Alarm.com recommended My Smart Security. On the surface Bryan Ravit appears to be a helpful guy. I am quite sure he wants to be too! Unfortunately however our requirements necessitated a better knowledge of systems than Bryan appears to possess. Being a qualified telecomms engineer I did my best to "fill in the gaps" in Bryan's kowledge but without thanks or success. Eventually after several months I just had to give up and go elsewhere. Within two weeks the new company I had found had my system up and running again. I think this speaks for itself.

I had an older system, Ryan worked hard to try to fix it. First on the phone, as I am somewhat…read moresavvy. Then he came by the house and we went over the cameras and tried a few bandaids. He went above and beyond to save me money. I did end up with a new system. I LOVE IT. So happy I found this company!!!

Great service Was able to revitalize system and update…read moresecurity We were able to get modern system using the former peripherals

Service, value, and quality and timing of work We call to…read moreget some internal wiring done for cable and internet. They were extremely helpful and knowledgeable.

Easy to communicate with DJ and he was very flexible with his time that I really appreciated. Not…read moreto mention he resolved my home theater issue . Thank you DJ!!