Don't sleep on J. Smith Electric this is the 2nd time I've called and came within 30 min,…read moreTechnician Jessica came and conquered my issue with ease had no power from washer room to the garage found the fault electrical outlet resetted about 10 outlets internet and garage power restored along with the front ring camera $125 service call can't beat the price and professionalism 1/7/26

Jessica is a truly professional, promptly responsive, punctual, honest, and fair. I had used her on…read morea couple occasions, and never been disappointed with her. Highly recommended!!

Installed as quoted. Fast and professional. Highly recommend. Prices were reasonable, especially…read morefor how fast the job was completed.

I have no idea how this company has over a 5 star rating based on they could not even follow…read morethrough on a simple estimate. On Tuesday, I submitted a request for service. They gave me an estimate window of 2pm-4pm on Wednesday. They never showed up. No one bothered to give me advanced warning of being late or not showing up. I called them, and a lady was fumbling her words and making a ton of excuses. She said she would call me back in "3 minutes." She never called me back, but she did send an email to reschedule. Based on no follow through of something basic as a phone call, I went against my gut instinct and decided to give them one more chance. They gave me a one hour window of 2pm-3pm on Thursday. They never showed up. No one bothered to give me advanced warning of being late or not showing up. I called them, and a lady was fumbling her words and making a ton of excuses. The apologies sounded insincere as if it was something she was repeating all day long to people. She said she could reschedule me for the following Tuesday, but offered no ownership of the issue and no guarantee that the 3rd time would be any different. If they didn't want the job, then they should have told me. I wouldn't have wasted 2 days off and I wouldn't have written this bad review.

Was given the best quote, showed up on time and excellent service was given by Jeff my service…read moretech. Thank You

Great service- very reasonable prices! Many contractors in our area are incompetent frauds. CDW…read morehas a Can do attitude!

I had some outlets that weren't working. I contacted Carroll's by email, and they replied and…read morecalled me back the next business day. They sent out an electrician who replaced the upstream GFCI outlet, a quick job at a fair price ($140). Two other companies wanted me to pay ~$60 just for an "electrical safety inspection" (where they go around your house and look for old electrical to replace) before providing a quote. I just wanted someone to fix the outlets. I would highly recommend Carroll's if you want an actual electrician to come and fix your problem rather than a sales person.

Informative, helpful on phone. Arrived as scheduled. Billed as quoted. Technician (Kevin B) was…read moreknowledgeable, skilled and courteous. Got the job done. Beautiful!

Working with Justin has been a unique joy. He is honest, prompt and customer-centered. He has…read moreoffered great service several times over the years. I called him today and left a message. He returned my call within a hour. Over the phone, he began to troubleshoot my electrical issues. He offered some suggestions to solve my problem that I could try before he came out. His diagnosis and solution was spot on. I could not be more thankful and further could not recommend him more highly. Big companies could learn from Justin when it comes to providing spectacular customer service.

Not sure what kind of job he does because I'm still waiting on his estimate! Quick response to come…read moreout and check job but it must have not interested him! Not sure that's the way to run a business!

I need to update my prior three star review. Ryan, the owner called me, came over and personally…read moreaddressed my concerns. I received the typical excellent "personal touch" service that I had been used to for many years. Interacting with the "bot" will be optional and he even saw to it that I had his personal cell phone number. It's nice to see that you can still get things done the old-fashioned way while keeping top line quality. I will continue to use Smartron without hesitation.

Smartron has been excellent, thank you…read more First, I'm in California and my property is in Florida. Smartron coordinated with the utility company to unlock the panels and arranged inspection at the end. They took care of everything. We had a problem with double taps on an electric panel. Smartron upgraded the necessary panels and fixed the double tap issues. As you can see from the pictures the work is very clean and organized. I will definitely call Smartron again if I need anymore electrical done in the area. Also, Smartron made sure there were smoke detectors located throughout in order to pass inspection. I'm very impressed. Thank you.

10/10 stars for Palmer electric which I do not own. Our house power failed last night after weeks…read moreof flickering. We called another company who claimed to have emergency service at midnight and stayed up for hours awaiting a call back. Finally we went to sleep to awake at 7 am and call Palmer. A qualified technician called us in 30 minutes (at no charge) and told us to call Duke to confirm it wasn't their issue. Duke said within an hour it was house not them. Palmer was out within an hour thereafter with ample communication during that time. Come to find out the main line connected to our main service box had fried and could have actually caused a fire. Thankfully it didn't. Around the time (10 am) we had a prognosis from Palmer at a reasonable non-emergency rate the other company called us back but we already had a resolution. They would have charged us $250 for a service charge far above what Palmer charged. We found out from Duke that Palmer is one out of three preferred vendors and we were in good hands and many other companies would have charged a service call without ruling out them first. All this to say we are Palmer customers for life. I will also talk to Palmer about making their yelp say they have 24 hour service which deterred us from calling them first as yelp said they were closed versus the other company who obviously didn't really have emergency afterhours service.

Palmer just left our house at 1:15 pm. Our appointment was the 1st morning call at 8:00-8:30 a.m…read more They didn't call, test or email. When we called them, and "I'm sorry (the FL motto) was all we got. An hour later, the electrician appeared. Our electrician, Jean, was great. Friendly, professional and skilled. The company, however, knowing they were more than four hours late, had the temerity to charge for another 30 minutes ($90) because, while the work was done, my partner made the mistake of asing one final question which put us moments over their automated counter. This made an estimate call double in price. We plan to speak to a manager regarding this, but initial efforts fall on deaf ears. HARD PASS on a company that can so callously and unthinkingly treat the masses because they've been successful at it. We are a service provider hub here; we're happy to extol the virtues of those worthy of it, and we won't stop warning people away from poor service.