I recently took my brother's 2009 truck into Fifth Gear Automotive for a pretty major assessment…read morebecause multiple things were going wrong. The truck ended up needing significant work, including a new transmission, front-end suspension issues, a steering column, and a variety of other items. What really impressed me, though, was the integrity and honesty of the team at Fifth Gear. Instead of just pushing me to authorize a huge repair bill, they had a genuine conversation with me about whether it made sense to invest that much into such an old vehicle. Their advice wasn't about making a quick buck--it was about what was genuinely best for me and my brother's truck, which he depends on for his work. That level of transparency and character is something you don't always find, and it's exactly why I'll be recommending Fifth Gear Automotive to anyone who asks. Even though we ultimately decided not to proceed with the repairs, they've earned my trust and future business. Kudos to the team for their professionalism and integrity!

The work and service were both rough:…read more Work - the car was pulled out and ready to hand over to me, even without checking all the lights that were still on (engine, brake, etc). I had to go find them again to scan the system to cancel the lights. And they said the "lights were on when they got the car." I told them that's why I reached out and offered business. Wasn't it their job to wrap it up before saying the car is ready? Service - I chose them because they said they offer the service to send the car back to me without me having to show up there. And it was communicated that they could have the car fixed within the day. It was discounted after they got the car, saying they didn't even have the parts ready by the end of the day and that they had to wait one more day. Plus, they told me they could only Uber me to their plant to pick up the car instead of sending it back to me. They should not OVERPROMISE on such supporting services as the customer chose them for the sake of time. It turned out I had to cancel lots of errands, which would have been totally avoidable if they had been upfront and decent from the beginning and throughout the service. I gave them two stars instead of one only because the manager showed a good attitude and admitted that they should have done a better job. Anyway, the experience was NOT pleasant.

Body shops often carry a stereotype, and it's not a good one. That is NOT the case with The Body…read moreShop in Mckinney. They are highly professional and were simply top-notch while repairing my vehicle damage. From the professional lobby and front desk to the technicians who work on or oversee the repair jobs, they are excellent. They even have an Enterprise car rental location on the premises, if you need a rental. I highly recommend them!

I highly recommend Sandra Ridge at The Body Shop. She was incredibly efficient with my estimate and…read morekept me updated throughout the entire process. Having Enterprise on site made the rental car process seamless, which was a huge plus. I did have an issue come up after the repair was completed, and when I reached out to Sandra, she got me back in within the same week, had the problem taken care of, and had me back out the door quickly. The entire experience was easy, organized, and well communicated from start to finish. I would absolutely recommend Sandra and The Body Shop.

Always get great service. They couldn't fix my car the last time I brought it in but they did not…read morecharge me for the diagnostics they ran since they couldn't repair it.

Called mid day to see what services they offered for A/C diagnostics and repair. In dire need for…read moreour only family car that is used to cart the kids around every day because of the A/C not working in the summer heat. Booked an appointment for 3 pm. Got there 5 minutes before my appointment and was asked to reschedule. Then was told if I wait the car might be looked at by the end of the day. I asked if they accepted walk ins in front of me and what is the point of making an appointment time and I was told they are allowed to overbook online appointments. I will never come here again. Was willing to spend whatever it took to get my A/C fixed for the family car, but have changed my mind due to this terrible experience.

This is the fourth car we have purchased from Hyundai McKinney. Our Sales representative, Daniel,…read morehas always taken care of us. We will continue to return to Huffines McKinney. Next up, we plan to purchase a Santa Fe.

Told my wife "ah yeah we don't negotiate at all on price for a used car" lol biggest load of crap…read more We still bought the car because I wanted her to have the experience (and she made the fatal flaw of not being willing to lose). I stepped in for financing because they could "beat our CU interest rate by .2%." I got it down another .5% to an even 5 but I probably could've gone lower. The sales rep lives in our neighborhood and it felt like he definitely took advantage of us knowing where we live and our occupations. We're gonna be buying a new car in about a year and it'll either be a Kia sorento or telluride hybrids. That sale isn't going to that string of dealerships anymore. Hope it was worth it.

I had an amazing experience with Provision Automotive (Melissa) this week. My car had to be towed…read morein on Monday, and they were kind, patient, and helpful every single step of the way. Their customer service is truly top‑tier -- they kept me informed, explained everything clearly, and made a stressful situation feel so much easier. Everyone I interacted with was professional and genuinely caring. You can tell they take pride in their work and in treating people right. I'm so grateful for how they handled my car and how they treated me throughout the process. Highly recommend Provision Auto if you want honest service, great communication, and a team that actually cares about their customers.

HISTORY: Struggling with the management of the scheduling…read moreand management of commitment. IF my vehicle is going to be late, I need to make Plan B and C ways to ahead of a "late". Communication is key with managing my vehicle's mechanical issues. When you work 7-5, you have to create options for how to get to/from work/home. My vehicle was to be ready Tuesday by 1700. At 1700 I had to call and ask for a status. Yesterday (Tuesday) said it would be ready around 1000 today (Wednesday). It is 1330 now and no call. I am concerned with how well I can trust this place now. Now I'm worried about how well the work is. CURRENT: Owner and operator personally called and worked out my schedule concerns and literally setup delivery for my vehicle. Explained information that created the problem and shared their plan to avoid recurring schedule concerns. The behavior I experienced from Mr Trevor is more than I expected but appreciated greatly. Enough to extend my full trust in their work and future scheduling. The best experience in all my Yelp reviews... Thank you Provision Automotive!

Best experience. My…read morewife and i had a Lexus that needed a bumper replaced and were getting quotes for 1300 dollars. Paint place did it for hundreds less. They also had a 2 week bookout, but because we were moving to another city within the week, they did our bumper in two days. Look no further for an auto body shop.

5 Stars! Tyler was…read moreamazing to work with! The insurance company covering the repairs is notoriously difficult, but Tyler handled everything like a pro and got all the costs covered--quickly and efficiently. My truck looks brand new (and it's a 2006!), which is truly impressive. I couldn't be more pleased with the results. Hopefully, I won't need their services again anytime soon, but if I do, I won't hesitate for a second to go straight to The Painting Place!

Amazing service - so happy! They were prompt on a tow-in over the weekend and identified the issue,…read moreand didn't try to push things that weren't necessary. Great value (I paid double for the same service, 3 years ago) Can't wait to get my husband's car in for service when he's due! They are one of the good ones

I am always on the lookout for providers that take pride in their work,provide an honest assessment…read moreof the issues and charge a reasonable price. Integrity automotive is that place. My new go to for anything Auto, needing attention. I dropped off one of my favorite pets yesterday ( Red F-150 King Ranch). It's a great truck and I've had a couple of " less than" at a local Ford dealership in recent years I wasn't repeating those expensive mistakes so went on a week's long search,ending up here. I can't say enough good things about Daniel and the others here. My comprehensive list of concerns was addressed the same day. Another minor issue was uncovered and addressed. My experience at other places is you leave you vehicle a day or week,finally getting a call describing a shocking list of needed repairs and national debt price tag. Not here. In and out one day! I suggest you... Go! Thanks Integrity!

I went here yesterday to get an inspection done so I could register my car. It was busy so I was…read moreworried about having to wait for a while but to my pleasant surprise they were able to knock it out in under 30 minutes. I'm top of that they were extremely cheap as well! I definitely will be back to get my oil changes done for my cars!

**SCAM ALERT: STOP AND READ BEFORE GETTING SCAMMED.** I…read morestrongly advise denying any repair suggestions made by this facility. I brought my vehicle in for a simple air conditioning issue, and four days later Yes 4 days, I was essentially coerced into paying approximately $2,300 which is 320 dollars extra, under the ultimatum of, "Pay this or leave your car here." Keep in mind initial estimate was 1600 and remaining is extra parts that they broke in the process of "fixing" my car. The older gentleman at the front desk lacks professional integrity. He refused to honor our initial agreement and tacked on extra labor charges that directly contradicted what we had discussed and agreed upon beforehand. I dont know how people of such zero integrity can even look into their own eyes, let alone people around them. Never going back here.