My mom went to Dr. Lu Ying for cataract surgery last year. While one of my mom's eyes had greatly…read moredeteriorated due to the cataract, Dr. Lu Ying was able to perform the surgery successfully and restore my mom's vision. My mom is now able to see clearly with both eyes without any problems. Highly recommended!

I was referred to Dr Ying Lu for a consultation appt in July, 2019 and booked my surgeries on Oct…read more3/19 for my left eye and Oct 17/19 for my right eye. I did my surgery at Scarborough Grace at 10:20am and out of the OR in less than 15 mins. In the evening of Oct 3/19 I can see clearly on my left eye. The last time I had this vision was almost 40 yrs ago. I cannot wait for my right eye. I am so pleased with Dr Ying Lu for her expertise and professionalism. Her office team is so amazing as well. I am so blessed that I was referred to her. She is a rock star at the OR. Not to mention that she has a very good sense of humour as well. Thank you Dr Ying Lu and your superb team!!!

I've personally been a patient of Dr Wedge for over 20 years…read more She is the most professional ophthalmologist I've ever had the pleasure of seeing... get the pun? Lol. As well, she is straight forward when it comes to your eye care. Her office staff is very pleasant and thorough.

waited 6 months for an appt. waited 2.5 hours past the scheduled time for the appt only to be…read morediagnosed by a "fellow" and not the dr I had an actual appt with. the fellow told me that I had no issues and sent me packing. what a total waste of time that was. I will never return to this place and will now have to start the process all over again with someone else who hopefully sends me to a specialist that might actually see me instead of having the fellow misdiagnose me.

I had my a red eye that looked like an infection. I was able to book an appointment and get it…read morelooked after, a few month later i went in to have my eyes checked so I can buy contact lenses. I was happy with all tge details they provided me and the contact lens fitting service. Thanks Toronto Eye Clinic.

I was SO impressed with this place…read more I was referred to this Institute by my Ophthalmologist. Long story short: these guys have thE best equipment, state of the art. Best experience ever for patient care, service and professionalism. Paid out of pocket for two extra tests but eyes are precious and worth it. Solid place. Dr. Berger is one in a million.

TRI has a horrible staff: rude, poor English, impatient, and careless…read more Her impatience and rudeness combined with very broken and poor English made interactions with her a truly horrible experience. I gave her the benefit of the doubt the first time; I was wrong, she has been consistently horrible so far. Description of the staff: Short ( around 1.55 m) black hair East Asian or Southeast Asian Canadian. Middle age( probably around 45 years old) She is usually working in room 203, doing eye screening. She is not a front desk staff. She is the dominant reason for my family to switch to a new institute: yeah, a really "outstanding" game-changer. The rest of the general staff are average or great.

Dr. Weisbrod was recommended by someone from my area. His office is ridiculous when it comes to…read moreanswering the phone. Getting an appointment is like trying to get into see GOD. I got a referral from my Doctor which they said they didn't receive, yet my Dr.'s office sent another referral for another Doctor the same day and interesting how that office seemed to get to that referral fax. I finally got through to the office after 7 tries and I was told that the referral might be on his desk for approval to see if he'll take my case. I've been having intermittent eye pain. The referral was sent on Apr. 14th and it is now Apr. 26th. When the person from his office said that I'd have to wait to see if he would take my case, I said to her that this guy must be way too arrogant and I let them know that there are a number of ophthalmologists in this city that would actually care about getting a new patient. I would bet that if I said I wanted elective surgery for intraocular lenses....I would be contacted STAT! BTW, I am also considering that surgery. Dr. Weisbrod can keep that silver spoon in his mouth. I'm moving on!

This was an exchange I witnessed between someone that worked in the clinic and patients. There was…read morean older lady leaving with, possibly, her daughter. The clinic locks the door and the staff lets patients in or out. The older lady sat down on a chair to wait for the door to be opened. The woman who works there (could be a nurse since she was wearing scrubs) chastised her to another patient in the waiting room. The nurse said to other patient in the something along the lines of 'omg, I can't believe she sat on the chair, I told her not to! people just don't listen.' It seems like the issue was that the nurse would have to disinfect the chair again. To me it didn't seem like it warranted that type of an exchange with another patient right in front of the one that's waiting to leave. If the nurse had unlocked the door sooner than the older lady would've left and never felt the need to sit on the chair. I could see that the clinic was very busy and everyone was working nonstop but having a bit of empathy will go a long way.

This is the most organized doctor office I have been. Usually one would expected to wait for a long…read moretime even one has an appointment. But not here at The Clarity Institution. The wait to see the technician for pre screening was 5 minute or so after I checked in. After that it was just a few minute wait before the Specialist would able to see me. In order see the Specialist, you do need to referral either from your family physician or a optometrist. Ample parking.

I have had 2 Appointments at Clarity Eye Clinic both were a waste of time. I went for dry eye…read morecondition was given a prescription for eye drops at first appointment did not help. Had to wait months for another appointment was given another prescription this time the Cost was over $200 for a eye drops. This is not covered by the Government plan As a senior I can't afford them. The Dr should have informed me of the High cost as I told her I don't have a plan. Took me over a Hour to drive to the Second Appointment waste of time

Grace Family Eye Care is one of the few original tenants of Pacific Mall when it first opened in…read more1997 that is still in business. Pacific Mall is filled with stores selling prescription eyewear and sunglasses but what sets Grace Family Eye Care apart from the other stores is Alvin, Edward and Nigel are all licensed opticians and are very knowledgeable about the correct designs, fits and dispensing of lens for the correction of a person's vision and they are very fair and professional. You will notice that many of their other competitors in the malls, have a huge selection of sunglasses and pretty girls as sales persons but they aren't as knowledgeable about what's the best fit for your eyes and they most likely aren't licensed opticians. If your at Pacific Mall and looking for a good optical store that has staff that is very knowledgeable about the business and are very fair and professional, I recommend Grace Family Eye Care, I have been getting my eyewear needs from them for over 10 years. Like any store in Pacific Mall, they are open to price negotiations. They are also fluent in English, Cantonese and Mandarin.

I've been coming to this place to get prescription contacts for the past 8 years. Unlike most of…read morethe dodgy optical places within the Mall they are very helpful and attentive. I've recently moved downtown and this is still the only place I go to for affordable monthly contacts :)

She is a very caring doctor and I felt completely comfortable with her. I saw her at an evening…read moreclinic and wish she was my regular doctor.

She always asks me if I have an insurance plan. When I say that I don't she either tries to get me…read moresamples of certain medications or refers me to cheaper pharmacies. Because of her, I haven't had to pay for my asthma inhalers since she gives me 3 months worth of smaller inhalers they give as samples.