My hairstylist was on vacation, and with my birthday coming up, I decided to try a new salon. I had…read moreseen this salon quite a bit on Instagram and was impressed by what I saw, so I was excited to give it a try. Although I knew that only one of the stylists was particularly well-known on Instagram, I was assured that everyone there was experienced and that I would be in good hands.
Unfortunately, my experience was disappointing, especially considering the price.
I was asked to arrive on time, which I completely understand, but I did have to wait a little after arriving. That wasn't a big deal at all. What bothered me more was that my stylist didn't look at any of the inspirational pics I had saved to show her. Instead, as I was describing what I wanted, I was told that the style I wanted was something they do "all day, every day," which made me feel confident that I was in good hands, so I didn't press on it too much. Unfortunately, the final result looked very different from what I had asked for.
I completely understand that everyone's hair is different and that a particular style may not turn out exactly the same on every person. However, the photos I had (which she didn't look at) were of hair that was quite similar to mine, so I expected at least a closer interpretation of the look I was going for. I left feeling like my vision wasn't really heard or taken into consideration.
When I asked about the price beforehand, I was told it would be $100 and up. I was surprised because I have never paid that much for a wash, cut, and blowout, but I was willing to pay it for a good experience and a result I loved. The final price, however, was $150. Apparently the stylist on IG starts at $150 and "up".
The price itself wouldn't have bothered me nearly as much if I had walked out feeling happy with my hair. Unfortunately, I didn't. For $150, I expected a much higher level of service, attention to what I requested, and, most importantly, a result that reflected the style I came in asking for.
I don't like leaving negative reviews, and I understand that things don't always turn out perfectly. But I feel this salon is significantly overpriced for the service I received. I have NEVER paid $150 for a wash, cut, and blowout, and based on my experience, I unfortunately don't feel the service justified the cost and I don't think I will return.