1 Star If you need a…read morespecialist referral, prepare for a long and frustrating wait. I've been trying to get an authorization for a lumbar spine specialist for over 7 weeks -- still nothing. Despite multiple follow-ups, promises of a call back "by the end of the day" never materialized. I was even told the issue would be "personally" handled before 5pm -- that was weeks ago. The communication and follow-through are deeply disappointing. Based on my experience, the system they have in place for referrals is disorganized and inefficient. I genuinely hope others have a better experience, but I personally cannot recommend this office. Time to depart and look for a new place, I'm done.

I would strongly advise anyone to AVOID this office at all costs!…read more This is my first negative review in 35 years, but my experience with the doctor's office at Tri-State Community Center was so appalling that I can't stay silent. I requested a referral more than 3 weeks before my appointment, and was told several times the coordinator was working on it. I called the office coordinator Melanie every single day for two weeks for an update, but never received a call back from her explaining the status. The day before my appointment an office assistant admitted they never submitted the referral. This level of neglect and complete unprofessionalism is absolutely unacceptable. I filed a grievance with my healthcare provider but that won't fix this issue. The office staff working at Tri-State have no business working in healthcare.

Love this place always understanding and help me with anything I need it's been a pleasure to have…read morethis company and the therapist have been grade thanks to Jessica Kali and sandy for always answering my questions

I take my daughter here for ABA therapy and Social Skills. As a first time parent, a registered…read morenurse, and as my daughter's advocate, I researched a lot and compared which is the best facility for my daughter. Choosing Holding Hands over other facilities is the best decision I have made. Everything is clean ( including their restrooms) Toys are sanitized and well organized. Everyone is friendly and warm. One more thing I love about this facility is that they LISTEN. It is very important to me that people will listen to my concerns, and even if I dont say it, they will give suggestions and inform me of what I need to know, they are able to adjust to and accomodate my requests to meet the needs of my daughter and they were able to resolve issues professionally in a timely manner. Our BCBA Michelle and Janise are very smart, competent and knowledgeable, my daughter's therapist, Angela, is very professional, efficient and dedicated to her work. All of them have been very supportive, understanding and patient, I cant thank them enough for everything they have done. My daughter is hyperactive and runs away from me, she refused to hold my hand or sit still when needed, thats why its hard for me to take her out in public places by myself, its always been a struggle, but she has changed so much just a few weeks of her session, I will never forget the day I was able to take my daughter with me as I run errands, she walked next to me holding my hand. We were able to overcome elopement challenges because of their help. I have learned so much from them and appreciate everyone in this facility.

In the short time I've been bringing my son to this program, overall I've seen a definite…read moreimprovement in his behavior and speech. Prior to him attending Helping Hands, he was saying his ABCs and 123s but not correctly. He's been non verbal basically and still can't put a sentence together, but now he started saying mom and dad because of this program. They work with him and use different methods and tactics, and also positive reinforcements, that I honestly need to work on. They communicate with me daily to let me know his progress and how I can also help him at home. I'm very happy with this program and the amazing people who put in the time to help these kids thrive and I'm so glad I found them.

My son going here 2 years already and I see huge difference between then and now very special…read morethank you Angel and Liz they are the best they even help me during haircut to my son which is hardest thing to do I so happy that I found this place and happy with every day new things that doing or telling my son I definitely recommend to bring your child here if you need help

What a great facility! A hidden gem in Eagle Rock that has friendly, competent staff who work…read moreefficiently. I came in today as a new patient and the onboarding process was a breeze thanks to their digital paperwork. I was seen almost immediately and brought in by Cherry for intake. Even with a couple hiccups in the computer system, this was relatively pain free as well, and I did not have to wait long to see Dr. Chang - who, by the way, is AWESOME. Great bedside manner, very professional and approachable, and considerate of my many medical issues I was hoping to have addressed. After going several years without a primary doctor, this visit was such a relief and brought me hope. The gentlemen at the front desk were very nice as well, and helped me schedule my follow-up appointments afterwards.

I just want Dr. Sam to know I found a great dentist who said I didn't have gum bone loss the rest I…read morewon't duscuss here I just want him to know I think he was not competent or he didn't want to help me. Why does CCHC keep him he diagnosed me wuth severe gum bone loss and 3 other dentists I've seen said nothing abiut severe gum loss. People think twice before you see him. Also, I just want to share that it took almost a wk for them to refill my meds none of the employees I spoke with had the decency to tell me Dr. Iqbal was on vacation I waa given the run around then Laura from the front office gave me an appt to see Dr Taurus when I came they couldn't find me in the system a nice girl but incompetent giod thing Ava jumped in to help me she took care of everything but I was informed that this clinic us notorious for med refill it takes forever to ok a refill, yet there seemed to be so many employees working. Disappointing. I will discuss this when I see Dr. Taurus for the first time. They need to improve their services.

I am very pleased and grateful for your caring attitude. You are attentive and create every…read morecondition for the children to feel good. You are dedicated to your work and you deal with very good children.Thank you for all...

I highly recommend "My Second Home Childcare." The staff is very kind and patient towards all…read morechildren. They offer great activities and food, and the facility is very clean!

It used to be a good agency years ago!!…read more Staff constantly changing...hard to keep up with behaviorists that don't show up on time and chronically late to sessions. BF Agency does not do anything about it. They set rules and guidelines that benefit the company and not the child. Cancellation line hardly picks up the phone during normal business hours and they expect you to notify the office by calling but no one picks up...or they are half asleep when they finally answer the phone. Worse agency to work with...too bad it's going down .... Behavior Frontiers saw better days ...down..down..done.......

After having my son on a waiting list for a long time,the services received were not at all what…read morewas expected,in the 5 months my son had services with this company his therapist changed about 5-6 times if it's actually not more,not to mention the amount of cancellations you will get, it's so bad that you will actually be surprised if they actually did show up,they ill be there for at least a week then start cancelling at least 2-3 sessions a week,Raissa Echavarria was out case supervisor and all she would do was apologize and promise that they would try their best,she would lie about how long the therapist were employeed to keep you getting their services,and obviously after seeing how the therapist worked you would realize that they were newly hired with no experience at all, therapist would show up and look lost,I would have to be the one telling my son what to do because the therapist didn't know how to approach my child!!!Did I mention she thinks ok to give this kind of service because she thinks that someone paying a PPO insurance is funded by the insurance, trying to say that my son is getting free services when his services were actually only covered 80%,and obviously the more upsetting part is that knowing their employees will be moving ot of state,they decide to assign them to your case knowing damn well that the following month they will be sending a new face ,but the final straw is seeing how my son was always ready and to ust have someone not show,that really pisses me off,my son being a fast learner,pulling out his little table and chairs to just have session cancelled,my son deserves better!!! SO IF YOU WANT THE BEST FOR YOUR CHILD,YOU WILL DEFINITELY BOT FIND THAT WITH THIS COMPANY!!!

Yes, make that decision…read more Yes, life is like a box of chocolates (thanks Forrest Gump) and you may have personally taken a bite out of a pretty bad one recently, but I am here to tell you that finding a good therapist does not have to be an obscure process. Life is hard enough, isn't it? Don't answer that; go talk to Becky. Let me simplify this by throwing you some key words. Who has time to read complete sentences, right? Holistic Approach Wellness Compassion Conflict Resolution Relationship Issues Depression Anxiety Becky has a great balance of active listening and consolidated process sprinkled with some real talk. She has a calm and confident demeanor and can easily break through the emotional walls and unveil hidden emotions. I've had the privilege of learning so much about myself for the last 4 years. I am incredibly happy to be where I am today and I cannot imagine my life without her assistance.

Atalie is a wonderful therapist! She's kind, genuine, compassionate and professional. I'm so glad…read moreshe's part of my journey to improving my life and highly recommend her to anyone looking for a therapist!