Charles was the utmost in professionalism. My home has 25yo carpets that have seen better days. I…read morehad very low expectations on the outcome and Charles used his expertise to give me what I needed. One room was so soiled, he recommended that the carpet be replaced and he didn't charge me for it. I appreciate the clear communication and trustworthiness of his business practices. I'd definitely recommend Charles in the future.

I needed light colored dining room chairs that had become dingy and a few rugs cleaned, but I was…read moreneeding to be careful because most of the chairs were a performance crypton fabric with special instructions that only water could be used to clean and it couldn't be too hot. The owner went above and beyond to understand the cleaning code, get the best products to use, and forming the best strategy to balance risk management but improving the state of the chairs. I understood he couldn't guarantee results, but felt that he worked hard and long to ensure the best outcome possible. In the end, we did see a big improvement in the chairs, and while they don't look brand new, it's much better. Communication was also easy throughout the process, and price was very reasonable after I checked with other companies as well. I'd recommend and use him again.

WOW! WOW! WOW! I wish I had some pictures to share of how my shower looked BEFORE, and NOW! Oh my…read moregoodness!!! I can't believe how great my shower looks!! The technician, Chris, rocked it!!! No more icky brown goop, no more soap scum on my tile, and no more stuff on my glass shower door! It literally looks like a new shower! When Julie quoted me the price, I had a little sticker shock. But decided it had to be done, and I'd read their reviews, which were good, so I sucked it up and said, "let's do it". Chris showed up on time. He was super fast! And the job was excellent! If you've got caulk and crap breaking up around your tile, and goopy stuff that just won't come off no matter how hard you clean, call these guys! Seriously! Worth every penny!!!!!

AVOID THIS COMPANY AT ALL COST!!!! I spent a thousand dollars $1000 to get all my bathrooms grouted…read moreand sealed. a couple months later the grout has completely failed. They gave an unreasonable excuse of house shifting??? This is a similar excuse seen in other reviews. They are scamming people and charging way too much for grout! I will be contacting my lawyer to see if I can recover my money from these scumbags!! BUYER BEWARE Update to Julie S. Comment: Julie S. Is lying, they didn't get back to me. I messaged them for over a week and they deliberately ignored me. They just want to collect your money and run. Very unprofessional in they way they handled the entire process. They made lame excuses for the bad grout job, didn't stand by their work, asked for more money, then ignored me when I asked questions and asked them to come back out to fix it. Here is the text message to prove it.

David cleaned and polished my marble tile and also repaired a chipped tile. I was extremely pleased…read morewith the results, and the price was very reasonable.

David was quick to respond to my inquiry. I was disappointed at first because he said my job was…read moretoo small for him to travel an hour. I then asked him to quote 3 rooms of terrazzo tile instead of just one. I was AMAZED when his quote was so affordable. I was excited to be able to get all 3 rooms done within my budget. David and his assistant arrived on time and were professional and courteous. He explained the sealing and polishing process. My floors are original to my 1975 home. so I was not sure if they could be brought back to life. He showed me my master bathroom and I could literally see my light fixture in the reflection of the floor. When he was done with the foyer, I opened my front door and could clearly see the reflection of the leaves on the trees outside. I highly recommend David and Clean Tile and More.

I had 2 couches steam cleaned. They did a great job!!! On time and were neat and professional.read more

I did not end up using them because I need an actual price estimate because I have a budget…read more Instead they wanted me to just accept that they might raise the price as they saw fit once they were in the middle of the job. Um, nope.

My carpets look great! They were dirty. We tried doing them ourselves and just didn't get the…read moreresults we did with Jetty. Even offered stretching the carpets out but it wasn't in our budget. Bit most definitely on the thing to do list.

Provided a quick and reasonable quote, offered next day service, provided a quality service, clear…read moreand honest communication. Will definitely be a repeat customer!

Never showed up after rescheduling twice. Wouldn't provide an itemized statement. Had to sit on the…read morephone and write the itemization out myself. Said he doesn't like to send anything until he knows he's getting the job. Never called to let anyone know he wouldn't show up or needed to reschedule.

Sergio made it out same day and resolved the issue. We had some faulty wiring. He diagnosed the…read moreissue and got us back up and going within a few hours. Reasonable price and great service.

I am getting my rental property ready to go back on the market. My General Contractor did a…read morecomplete remodel for both bathrooms, and his tile work on both bathrooms was substandard. I hired Rodrigo to redo the shower drain on one of the bathrooms. He did an outstanding job. He completed the work in two days. I would highly recommend Perez Tile for any work you may be considering.

From the owner: profesional installacion of tile slate travertine stand showers backsplashes and moreread more

As many people know, I am hugely involved in the animal rescue community. I foster & rescue animals…read more&I have done so for years. Therefore, if you have animals in your home, & want to keep your home clean & smelling nice, you know, like I do, the importance of using a reputable carpet cleaning company who values their customers. Never in a million years did I think that Upfront Home Service would do me dirty like this after all of our years of working together but I guess that's what happens when a company gets GREEDY. They forget that it is their long time customers who helped them to succeed. Recently, we scheduled a move out carpet cleaning with a few patch repairs. At first, I thought everything was going great until I saw the one patch job. We brought it to the technicians attention & he said that was the absolute best patch that could be done. I didn't agree but waited until it dried. After he left, I went upstairs and noticed that the scent that is usually very pleasant after carpet cleaning was not there but instead the stench of dirty water was present & extremely strong.This was not the norm in past jobs with them so I immediately knew something was not right. I called the office & asked them to send someone over right away to see the job that was done and to smell the odor. I thought Rachel was going to send over a supervisor to check things out the next day but all that came over was a regular technician with a can of deodorizer to mask the odor. I thought they would have redid carpet & fixed the patch but that was not the case. Mind you, my circumstances have never changed during the 9 years I have used Upfront Home Services I have always had animals, & yes, animals have accidents. There was no more or less than the norm. After they cleaned my carpet, the carpet smelt great each time, so they cannot say it was my fault or point fingers. If they had only come out to see for themselves what I was referring to after I asked them to, they would have seen & smelt what I was talking about but they chose not to. A few days after this took place, & after I had a few moments to myself after moving State to State, I wrote an email to the owner, Joseph Pais expressing my concern & instead of reaching out to me personally, he had someone by the name of Daniel Guida call on his behalf. He seemed nice at the time & said he would send someone over to fix. I explained to him that the second visit should have handled this & that we no longer had access to the home. We moved out. I told him we had spent almost $1000 on this work & the least they could do since they didn't fix any of it on second visit was to maybe refund us something. Maybe 15-20 percent of the cost since the job was not done right & no one thought it necessary to stop by next day to see what we were talking about. Well a week later, Daniel did not call me back so I sent a follow up Text to him yesterday. I saw that he read my text but didn't feel he should be professional & reply. I then sent another email to the owner, this morning, & he had the nerve to offer me a refund of $50 & a $300 credit if we ever returned to Texas & needed carpet cleaning. We moved to Florida 2 weeks ago AND WHY DO I NEED TO WAIT TO RETURN TO GET A CREDIT? REFUND ME NOW. THE JOB STILL SUCKS!!!!! If Joseph or Daniel had come to the house, they would have witnessed first hand our complaints & the odor we had after they cleaned it along with the really bad patch job. If our 9 years of business means nothing to them & they insult me by offering me a $50 refund after spending almost $1000 on this past job, then they can keep it. Apparently, they need the money more than I do. Keep this in mind if you need to hire a company to clean your carpet, tile, etc. If my 9 years of business meant absolutely nothing to them, how do you think they will treat you or your home?

I recently hired Upfront Home Services to clean my tile floors in my home, and I couldn't be more…read moreimpressed with the results. From start to finish, the entire experience was smooth, professional, and honestly--refreshing. Luis arrived right on time, came fully prepared, and immediately got to work. He was not only efficient but also incredibly detail-oriented. Every inch of my floors was treated with care, and the difference was noticeable right away. Stains I thought were permanent are completely gone, and my floors look brand new again. Very happy with the results.

The Groutsmith was one of the many companies referred to me by Home Advisor. Onur met me at my home…read morein a timely fashion, explained what the company could do, and did not pressure me to book his services but simply gave me a written quote. I called him up the next week and scheduled for my tile cleaning, grout cleaning, and grout sealing (with color staining). The workers were prompt (early!), clean, courteous, and most importantly did an excellent job. The floors look new. There is no residual harsh smell, they hand scrubbed the entire floor and used a small machine to buff afterwards. One thing to know is that to quality for the 10 year warranty, you must use their cleaner which can be ordered from their website (no third party steam cleaning, no other chemicals). This is not a huge deal to me since I already do this with my laminate flooring upstairs, but it might bother some people so just thought I'd include this information.

Onur came out to our home quickly to give a free estimate to clean both our bathrooms. Our bathroom…read moregrout had not been cleaned in a very long time. The Groutsmith was able to get the our bathroom floors looking brand new! I would recommend their service to anyone who needs their tile/grout cleaned.

I needed to repair the tile in my tub surround due to a poor installation job several years ago by…read moreanother contractor. Billy was able to pull out the tile, replace wood and cement backer board, replace the niche, and reinstall with new tile that fortunately was still being sold. The job was tedious, but he put in two long days to get it done. Looks nice!

Matt and his team just completed a few grout jobs in our home, from renewal to complete retile and…read morehave done an amazing job! The communication was great, they're reliable, decent pricing, and the products used have been top of the line. Will definitely keep their number in my Rolodex for future work. Highly recommend! (Will add photos to post soon)