We just bought a van from Hilltop Auto, and found it was leaking transmission fluid the day after…read morewe brought it home. We took it to a local mechanic rather than driving it 20 miles back to Grafton. The repair cost $500, and despite having a 90-day 50/50 "warranty," they did not cover any of the cost. When we purchased the vehicle, it didn't have a spare tire. They told us if we brought it back to them, they'd get rid of the spare tire carrier underneath the van (that we won't be using) and finish the undercoating they'd started, and we could pick it up the next day. When we were told it wouldn't be finished when promised, we decided to just go ahead and get our van back. We DID receive a spare tire and a rim, but the tire is not mounted on the rim, so now we have an additional expense and inconvenience. These guys were so nice that my husband and I planned on purchasing cars from them for our two grandchildren. I'm grateful that we had this experience, because I don't want anyone treating them the way we were treated by Hilltop Auto.

Mark of Hilltop Auto Mart is the man to see if your looking for a reliable well inspected used car…read more I called on Mark to purchase my elderly mothers car. He was very friendly, professional, easy to talk with and he knows his business. He made me a deal better than I could have gotten from most other places. It's hard to find an honest car salesperson in today's time. Mark brings honesty and integrity back to selling cars. Best of luck to Mark and crew at Hilltop !

CarSense is awesome! I was buying my first car after finally getting my license (at age 30!). My…read moredad has bought a few cars from the CarSense in Cranberry and always had a great experience, so he recommended I check the Robinson location out since it's closer to me. First, their website is super easy to use to help you see their current inventory and search/filter by make, model, price, mileage, and even special features. If you create an account, you can also save cars and come back to review and compare them later. They had several hatchbacks in my price range available. I called a few days before I wanted to come to the dealership and spoke with Jaison, who was super friendly and easy to work with. He talked to me about what I was looking for and even sent me a video of one of the cars I was very interested in. When I came out to the dealership, I wanted to test drive some alternatives. Jaison had told me he wouldn't be there when I was planning to arrive, so I worked with Jon, who was also very nice. Jon gave me three cars to test drive, and I ended up going with a 2015 Chevrolet Sonic. It looks brand new and has under 20K miles on it. I'm an idiot and forgot my checkbook at home, but Jon let me fill out all of the paperwork so I would just need to come back in the morning with a check. It took under two hours to test drive and choose a car and do the paperwork, and then 15 minutes for me to get it from them this morning. A few things to keep in mind: 1) They do NOT haggle. It's not what they do, and they're literally not allowed to do it. This isn't a bargaining thing; they just don't do it. So be prepared to pay the exact sticker price. 2) Their financing is based on the vehicle that you choose, so you can't apply before you choose a car. I ended up getting financing elsewhere because I wanted to have a check with me before I went.

This Carshop has the worst service I've experienced in decades. I dont know who bought or took over…read morecarsense Robinson, but they're awful. It tookseveral phone calls just together through to the service desk. I made an appointment for 7 weeks in advance for the annual inspection. The inspection went well, I only needed one tire to pass, and they didn't have it in stock so I was asked to call back. Again it was impossible to get through to the service desk. I got a message to buy a medical device or it went straight to Car Shop Cranberry. When I spoke with someone at the Cranberry location. I was told they couldn't make any appointments for the Robinson service desk, and they couldn't transfer me to the Robinson service. The clerk said the Robinson shop phones "didn't work". I was going to go into the Robinson service area in person, but on the way, I drove by 5 tire stores. I'll make an appointment at one of those businesses for my one 129.95 tire. And Carshop has lost our entire family's business. We used to only buy our cars their and always had a great experience. Maybe 3 cars bought there in ten years doesn't mean anything to whoever changed Carsense to Carshop. But im not buying a car from someplace that doesn't have phones that work.

Sendell gave me $6000 more than other dealers nearby. It didn't matter which car I bought. I got a…read moregreat deal on a new Outlander. My salesman, Derek Huzicko was terrific. He ran a lot of prices for me on various cars that had the one feature I was most looking for (blind spot detection). Ask for Derek. He takes the time to make sure you get the car you want. He doesn't try to upsell you. Also the finance woman did not try to pressure me to get the warranty. The paperwork she presented me with was actually lower than I had been told. She found some fees that I didn't need. This was a great car shopping experience.

Extraordinary service at this place, having had the experience , I wonder why I've been avoiding…read moreAuthorized Dealerships for so long. No more. These guys really knew what they were doing, and better yet they had Service Rep Katie to explain costs and procedures knowledgably ( and to the inexperienced LEGIBLY). Really on the ball, is this Katie...as does the rest of the staff seem to be. Highly recommend

I drove 6 hours with a trailer to purchase a motorcycle from this dealership based on how it was…read moreadvertised: "mint condition," one owner, clean title, garage kept, not a scratch. Before I even saw the bike, I was told: * Cash only * Paperwork was already prepared * I was asked to sign before inspecting the motorcycle * I was not allowed to test ride Once I finally inspected the bike in person, the condition did not match the advertisement: * Visible rust on the frame * Rust in the rear * Corroded and worn hardware/screws * Clearly not "mint" and not "no scratches / garage kept" as described When I calmly pointed out the issues and asked why none of this was disclosed beforehand, the seller became angry and defensive and claimed he "didn't know" and that it was "normal." This was a complete waste of time, fuel, and effort after traveling six hours based on inaccurate information. I walked away because the motorcycle was not as advertised and the pressure to sign and pay cash before inspection was unacceptable. I am leaving this review so others don't make the same long trip under false expectations.

Stay Clear of this place at all costs. I went to go buy a 2009 Mercedes E350 vin number…read moreWDBUF87X09B372052 from this dealer. Drove 4 hours there to check it out and the car was in total disrepair. Brakes were noisy where they just slapped some cheap pads on it. The car shook like crazy when applying the brake pedal and I noticed that the front end looked like it was poorly repaired. I asked them if it had ever been in an an accident and they said it never had been and its all original paint. After about 30 minutes going back and forth I finally had them run the carfax and wouldn't you know it was involved in a front end collision. These guys will tell you anything to try and take your money. Overall it was a total waste of time and I left empty handed.

Pressured into a car I didn't want and guess what?! Tranny going out in less than 3 weeks.....needs…read morea -10 instead of a 1 star

Loan sharks with cars--- only desperate people go here ie- people with bad credit, no credit or…read morepeople who can't figure out monthy payments. ( pay every month) They sell you a car, usually picking it for you, and hope you don't make the payments then repo the car and sell it again. High interest rates and overpriced cars. Remember what your mother said " make a deal with the devil and the devil wins everytime".

I purchased a used 2016 Subaru Forester from George's Trading Post, Inc. located in Scottdale PA…read more on Friday November 20, 2020. My dealings were done with the owner of the business, George A. Emerick, at the location of his business. The car was paid for in cash with a personal check. I was told during the signing of documents--which included trading in my car--that I would receive the title I signed in his office within a few days dependent on my bank releasing funds. It was more than four weeks, and many phone calls later, when I finally received the title. My bank records show that Mr. Emerick cashed the check on November 20th, the day of purchase. I made multiple calls to his business during the weeks following the purchase and spoke to both George Emerick and his brother, Chad Emerick, about the situation. Chad Emerick said they were waiting for my check to clear. I told him my bank had already processed it. (His bank's information is printed on the back of the processed check and the amount is shown to have been credited to his account.) On subsequent calls, both he and George Emerick asked me to email or fax a copy of the front and back of my processed check. I told them this was not my responsibility, nor standard procedure--that they needed to contact their bank. George Emerick called me one morning, making yet another request that I send a copy of the cashed check. I told him he needed to work with his bank. I had a car with no title, that was not legal to drive for a month, as I could not acquire new plates or registration without the proper documents. In addition to his shady business dealings, Mr. Emerick had the nerve to tell me that he would let his "mother and wife" drive the car I purchased for another winter with the tires he left on the car. He must not care all that much for either his mother or wife, as for safety concerns I replaced the almost-bald tires within several days of owning the vehicle--for an amount of money that was more than he 'gave' me for the trade-in of my used vehicle!

Beware of ANY internet dealings with these guys! Make sure before you pay that you physically see…read morewhat your buying because the description you see on the website and what they tell you is not very accurate at all. We got burned bad.