I can't really say what kind of experience it would have been to buy a car from these people. What…read moreI can say is that I repeatedly asked for information on a vehicle over the course of a week. All I'd get in reply is "its available would you like to come see it?". I did discover that the BBB gives them an "F". In retrospect I suppose its good that we didn't work out a deal. When you ask for a few more pictures and an autocheck or carfax and those requests are ignored.... to me that's just plain fishy. Use your own judgement. Your mileage may vary.

I recently bought a used 2004 Chrysler Sebring from this dealership, because my previous vehicle…read morewas totaled in an accident. I had seen their website during my online searches and found them while I was looking at places in Uniontown, Pa. I loved the car and when I test drove the vehicle it seemed to run fine. I was nervous about buying it on my own but the lady that sold me the car reassured me that if anything was wrong with the car or if I didn't like it, I could take it back within 30 days. Not even two weeks after I purchased the car, the front left brake caliper froze and completely wore down the brakes and rotors. The front brakes and rotors, the left brake line, and the front left brake caliper all had to be replaced. The car had to be towed back to the dealer because the car was unsafe to drive. Also, right when the tow truck showed up the car would not even start because the battery was completely dead. The car was fixed for free and brought back to me the next day. That made me think that they were good honest people after all. However, a week later I took the car to have an inspection because I live in WV and it had a Pennsylvania sticker on it from September. The car did not pass the inspection because the front passenger side wheel bearing was completely worn. The people at the repair shop told me that there was no way that they could have missed that when they changed the brakes and rotors, so obviously the mechanic at elite ignored this issue. I called Elite and spoke to the owner, I was very upset about the huge inconvenience that this vehicle has caused me. The owner acted as if he didn't believe that anything was wrong with it and that if he were to have it fixed we would have to do it their way or I could pay for it myself. Obviously their way was cutting corners or else this would have never been an issue! He tried to tell me that the car passed and inspection before it left the dealer and that it met all of the requirements of Pennsylvania law, which is a lie because there is no way Pennsylvania would have passed the vehicle at that time because of the wheel bearing. They are more strict than WV! He tried to tell me that it was too soon for a real state inspection because the sticker did not expire until September, I call BS. I told him that the woman that sold me the car told me I had 30 days to bring the car back if I was unhappy and he said that was a lie and he did not believe that she told me that, but I have a witness! After arguing with the owner on the phone, he hung up on me! Very unprofessional! I will never do business through them again and I will warn everyone of how corrupt they are! I've had to miss class and work repeatedly due to these issues and I am very angry and disappointed with how all of this turned out.

We just bought a van from Hilltop Auto, and found it was leaking transmission fluid the day after…read morewe brought it home. We took it to a local mechanic rather than driving it 20 miles back to Grafton. The repair cost $500, and despite having a 90-day 50/50 "warranty," they did not cover any of the cost. When we purchased the vehicle, it didn't have a spare tire. They told us if we brought it back to them, they'd get rid of the spare tire carrier underneath the van (that we won't be using) and finish the undercoating they'd started, and we could pick it up the next day. When we were told it wouldn't be finished when promised, we decided to just go ahead and get our van back. We DID receive a spare tire and a rim, but the tire is not mounted on the rim, so now we have an additional expense and inconvenience. These guys were so nice that my husband and I planned on purchasing cars from them for our two grandchildren. I'm grateful that we had this experience, because I don't want anyone treating them the way we were treated by Hilltop Auto.

Mark of Hilltop Auto Mart is the man to see if your looking for a reliable well inspected used car…read more I called on Mark to purchase my elderly mothers car. He was very friendly, professional, easy to talk with and he knows his business. He made me a deal better than I could have gotten from most other places. It's hard to find an honest car salesperson in today's time. Mark brings honesty and integrity back to selling cars. Best of luck to Mark and crew at Hilltop !

I can't sing the praises of CarSense enough. I absolutely LOVE this place! We have purchased 2 cars…read morefrom there, and both experiences were incredibly pleasant. We had to buy the second one after our first was totaled, but we got to work with Jaison both times, as well as Chester the second time. They were both unbelievably kind and helpful in ensuring a comfortable and relaxed buying experience. They also were so helpful in answering all of our questions, and they really cared about my husband and I way beyond the sale. 10/10 would recommend! Also, I've used the "service" side of CarSense and their service is seriously unmatched! Eric and Bill are super nice and patient, and you can be assured that your vehicle is in the best hands. They don't try to sneak extra charges on like many other mechanics will. I love the honesty and integrity that they have, and I always look forward to visiting when my car needs work done. Thank you guys so much!!

This Carshop has the worst service I've experienced in decades. I dont know who bought or took over…read morecarsense Robinson, but they're awful. It tookseveral phone calls just together through to the service desk. I made an appointment for 7 weeks in advance for the annual inspection. The inspection went well, I only needed one tire to pass, and they didn't have it in stock so I was asked to call back. Again it was impossible to get through to the service desk. I got a message to buy a medical device or it went straight to Car Shop Cranberry. When I spoke with someone at the Cranberry location. I was told they couldn't make any appointments for the Robinson service desk, and they couldn't transfer me to the Robinson service. The clerk said the Robinson shop phones "didn't work". I was going to go into the Robinson service area in person, but on the way, I drove by 5 tire stores. I'll make an appointment at one of those businesses for my one 129.95 tire. And Carshop has lost our entire family's business. We used to only buy our cars their and always had a great experience. Maybe 3 cars bought there in ten years doesn't mean anything to whoever changed Carsense to Carshop. But im not buying a car from someplace that doesn't have phones that work.

It is refreshing to be treated like a valued Customer. That's what Katie did at our recent visit to…read moreservice our 2022 Tiguan. We bought the car at Hillcrest Volkswagen and had the most horrible experience with there service people. The most incompetent, stupid service people I have ever encountered. They are closed now and deservedly so. However, those incompetent people were transferred to Hawk Volkswagen (don't go there). They are or will ruin that place as well. Had a check engine light come on. Called Hawk. Spoke to the incompetent Amanda (from Hillcrest) she told me I could have an appointment 3 weeks from the date I called! She has no idea how to support Customer's. And there was no talking to her about at least checking to see if the problem was serious. I hung up and called Sendell. Katie was great right from answering my call. Understood the concern and scheduled an appointment in 5 days. When we arrived at Sendell Katie was there to greet us and handled everything; engine light and oil change. Katie gave us regular updates on the service progress. Katie went the extra mile and found a coupon (that we knew nothing about) from Hillcrest that reduced the cost of the oil change and applied it to our invoice which saved us money. This is what Customer Service is and should always be about. I'll be a Sendell Customer from now on.

Sendell gave me $6000 more than other dealers nearby. It didn't matter which car I bought. I got a…read moregreat deal on a new Outlander. My salesman, Derek Huzicko was terrific. He ran a lot of prices for me on various cars that had the one feature I was most looking for (blind spot detection). Ask for Derek. He takes the time to make sure you get the car you want. He doesn't try to upsell you. Also the finance woman did not try to pressure me to get the warranty. The paperwork she presented me with was actually lower than I had been told. She found some fees that I didn't need. This was a great car shopping experience.

I drove 6 hours with a trailer to purchase a motorcycle from this dealership based on how it was…read moreadvertised: "mint condition," one owner, clean title, garage kept, not a scratch. Before I even saw the bike, I was told: * Cash only * Paperwork was already prepared * I was asked to sign before inspecting the motorcycle * I was not allowed to test ride Once I finally inspected the bike in person, the condition did not match the advertisement: * Visible rust on the frame * Rust in the rear * Corroded and worn hardware/screws * Clearly not "mint" and not "no scratches / garage kept" as described When I calmly pointed out the issues and asked why none of this was disclosed beforehand, the seller became angry and defensive and claimed he "didn't know" and that it was "normal." This was a complete waste of time, fuel, and effort after traveling six hours based on inaccurate information. I walked away because the motorcycle was not as advertised and the pressure to sign and pay cash before inspection was unacceptable. I am leaving this review so others don't make the same long trip under false expectations.

Stay Clear of this place at all costs. I went to go buy a 2009 Mercedes E350 vin number…read moreWDBUF87X09B372052 from this dealer. Drove 4 hours there to check it out and the car was in total disrepair. Brakes were noisy where they just slapped some cheap pads on it. The car shook like crazy when applying the brake pedal and I noticed that the front end looked like it was poorly repaired. I asked them if it had ever been in an an accident and they said it never had been and its all original paint. After about 30 minutes going back and forth I finally had them run the carfax and wouldn't you know it was involved in a front end collision. These guys will tell you anything to try and take your money. Overall it was a total waste of time and I left empty handed.

Pressured into a car I didn't want and guess what?! Tranny going out in less than 3 weeks.....needs…read morea -10 instead of a 1 star

Loan sharks with cars--- only desperate people go here ie- people with bad credit, no credit or…read morepeople who can't figure out monthy payments. ( pay every month) They sell you a car, usually picking it for you, and hope you don't make the payments then repo the car and sell it again. High interest rates and overpriced cars. Remember what your mother said " make a deal with the devil and the devil wins everytime".

I purchased a used 2016 Subaru Forester from George's Trading Post, Inc. located in Scottdale PA…read more on Friday November 20, 2020. My dealings were done with the owner of the business, George A. Emerick, at the location of his business. The car was paid for in cash with a personal check. I was told during the signing of documents--which included trading in my car--that I would receive the title I signed in his office within a few days dependent on my bank releasing funds. It was more than four weeks, and many phone calls later, when I finally received the title. My bank records show that Mr. Emerick cashed the check on November 20th, the day of purchase. I made multiple calls to his business during the weeks following the purchase and spoke to both George Emerick and his brother, Chad Emerick, about the situation. Chad Emerick said they were waiting for my check to clear. I told him my bank had already processed it. (His bank's information is printed on the back of the processed check and the amount is shown to have been credited to his account.) On subsequent calls, both he and George Emerick asked me to email or fax a copy of the front and back of my processed check. I told them this was not my responsibility, nor standard procedure--that they needed to contact their bank. George Emerick called me one morning, making yet another request that I send a copy of the cashed check. I told him he needed to work with his bank. I had a car with no title, that was not legal to drive for a month, as I could not acquire new plates or registration without the proper documents. In addition to his shady business dealings, Mr. Emerick had the nerve to tell me that he would let his "mother and wife" drive the car I purchased for another winter with the tires he left on the car. He must not care all that much for either his mother or wife, as for safety concerns I replaced the almost-bald tires within several days of owning the vehicle--for an amount of money that was more than he 'gave' me for the trade-in of my used vehicle!

Beware of ANY internet dealings with these guys! Make sure before you pay that you physically see…read morewhat your buying because the description you see on the website and what they tell you is not very accurate at all. We got burned bad.

First time buying a car in quite awhile. Was approved the same day I walked in. No hassling. Got a…read more2011 Toyota Rav4, happy with it and the customer service was awesome. I hate car buying but this was painless, start to finish about 45 minutes. Would recommend them if you're looking for a car.

bought 3 vehicles from wes and dan. always went great. very…read morenice to deal with.