Deceptive closing practices. If you absolutely must buy a vehicle here please consider the…read morefollowing: 1 - Bring your own financing. You are much better off. 2 - Accept that it may be a few days to get your vehicle. 3 - Don't do an electronic closing process. You have the option to do this via good ole' paperwork. 4 - You do NOT need to accept the dealer options of the Lojack, Interior protection package, or theft protection. No matter what they tell you, these are optional. 5 - If you use the electronic process DO NOT click the "NEXT" button. Take the time to scroll through the entire document. Using the "NEXT" button jumps you from signature block to signature block and you won't see the Opt-Out of Options. 6 - The words coming out of their mouths are not the same as the words in the closing document. What is being said, is meant to get you to the next step in closing the sale, not in the spirit of honesty or transparency.

It has been a NIGHTMARE FROM BEGINNING TO END. DO NOT trust them AND WALK AWAY…read more I live in PA and bought my trade-in RAM from the previous owners who were GREAT. I did not know that they dealership was SOLD to the current CDJR Morgantown group. I drove to see a RAM Rebel that was difficult to find and wanted to look at it and take it for a drive. I was 2 steps from walking out and I AM KICKING MYSELF EVERYDAY FOR NOT RUNNING OUT THAT DOOR. Right now, my temporary license plate expires in 5 days and PA has no record of CDJR Morgantown sending the registration to DMV-PA on my behalf. But this is just the current problem. It gets better. Here is a summary of my experience with CDJR Morgantown (Bobby, Eric). I HAD A FRIEND WITH ME WHO CAN CORROBORATE MY STORY. I bought a 2025 Dodge Ram 1500 truck from CDJR Morgantown in the first week of June 2025. I have not received my permanent registration from PA and my TEMPORARY LICENSE EXPIRES 9/1/2025. I talked to Cindy of PA-DMV customer service on 8/29 at 4:15pm who instructed me to contact the dealership, CDJR Morgantown, about the registration that was supposedly sent to PA DMV on my behalf. If the dealership sent the registration during the 20 day window then my registration would have taken 3 days to complete. Also, the dealership would have sent a check to pay for the registration on my behalf, with the back of the check being printed with the 15 digit (starting with 55) WIN number. I contacted CDJR Morgantown and talked to the dealership about 10 days ago about not receiving my registration. The GM said that there is a "huge delay due issuing Real ID's" and that the registration will arrive. THIS WAS A LIE I also talked to DMV and AAA representatives who have stressed that there was no delay in issuing registrations (actually only a 3 day turnaround) and that there is no correlation between the two. MORE PROOF THAT IT WAS A LIE CDJR Morgantown failed to cancel the transferable extended warranty on my trade-in vehicle at the time of purchase. I contacted MOPAR and requested the cancellation and they stated that nobody from CDJR contacted them to end the warranty. Ended up receiving a check but would never have received it had I not requested the cancellation. THIS WAS DECEPTION I requested at the time of purchase that the LOJACK system be disengaged and taken off the vehicle price as I did not want the service. They did not cancel the service and cost me $1000. THIS WAS A LIE I requested an extended service contract that was like my previous contract on my trade-in vehicle, MOPAR. They sold me a service contract that was almost double the cost of the MOPAR contract. I had to drive to Morgantown from Pittsburgh to physically sign the cancellation contract which was an entire afternoon lost. Still have not seen the check reduce the amount of money on my financed loan amount. THIS WAS DECEPTION I have contacted CDJR Morgantown AGAIN and am waiting for a callback for help. NOTHING. I WOULD TAKE MY OLD TRADE-IN RAM AND TRADE IT FOR THIS NEW RAM IN A SECOND.

Once you step inside this place, you immediately know you're dealing with the right guy, Volkan was…read moretremendously helpful and respectful. I found a car I liked online and drove by Auto Town Used Cars to check it out. The owner came across to help me and was very honest about every single detail about the car which I highly appreciated. I ended up buying the car the very same day, not only it was a good deal, but also because of the professionalism and the level of comfort that I felt. Looks like I found a friend for life. Someone you can trust and count on. Highly Recommended.

I thank Volcan for his ability to help me get my GMC transportation for me and my family he was…read moreable to get me financed with a minimum deposit and away i was able to drive away if if could have given him 10 stars i would have. Thank you Volcan your a life saver. ********** 10 stars

I wanted to write and give Randi. P in service a shoutout. She is always professional and listens…read moreto what I have to say. She is looking out for the customer and goes above and beyond to make sure the customer is happy. I keep coming back to Premier because of Her!!!

If you like all the stress and headache of buying a car to come AFTER you complete the purchase,…read morethen this is the dealership for you! Buckle in - this review spans several headaches unfolding for over a month after I bought my car. The car they sold me was leaking oil as soon as I got it home. When I called about this to get it fixed, they tried to say I was looking to have an oil change done and "use my one free oil change" before I pushed back and said no, I'm not getting the oil changed, I'm getting the oil leak in the car you just sold me investigated. The car I had purchased had a cracked windshield on the day of purchase. They promised me that I would receive a call in 3-4 days' time to come in and have the windshield replaced. It took almost three weeks. During that time, I was stuck with a dealer plate and a corresponding contract saying I couldn't leave the state with the dealer plate on. I had two funerals to attend out of state. I expressed this concern to them, and management said they'd provide a written statement so I could legally travel. They never sent anything, despite me calling on more than one occasion to get this addressed. I had to make alternative travel arrangements twice. They said when I got the windshield replaced, they would give me a tank of gas for my trouble. They never did... maybe because it had been so long they forgot they made the promise! Then, more than a month later, I get a call from their accounting department threatening that I am about to owe them the value of my trade-in because they mishandled the title and sold my old car prematurely (a car they told me they were going to scrap). They told me I failed to give them accurate information, just for them to have to go check with the manager and see that it was in fact THEM who had bad information, not me. When they had gone to check with a manager, they said they would call right back. It took them roughly 2 hours to call me back. When I frustratedly asked if in the future they would please make sure their ducks are in a row before you call and threaten to charge me for their mistakes they hung up on me. Upon getting there to swap the license plate on my car they had to re-register to fix the title mishap, multiple salespeople were bad-mouthing the person in accounting I had been dealing with, and implied that they were yet again cleaning up that individuals mistakes. If they are a known issue, why are we not re-training them? It doesn't exactly raise my confidence in the dealership. A manager was supposed to call me to discuss the fact the dealership called me in the middle of my work day to threaten me with a 4 figure bill, too, and then hung up on me mid-conversation. No call. No accountability. Management has yet to be found. This place is disorganized, unprofessional, and completely unreliable. On top of the tens of thousands of dollars I agreed to pay them, I have spent numerous hours and lots of energy on the phone, driving back and forth from the dealership, and arguing with their accounting department. I'd have rather taken the bus for the next year than deal with the aftermath of purchasing a car at Premier Chevy Morgantown. I have never had a worse car buying experience than I had here. Seriously, pick anywhere else.

Great customer service from the whole team at Hyundai. Just purchased my 5th vehicle from the team…read morethere. Never have had bad service with salesmen, Finance or the service department. They all know my husband and I and are quick to say hello and chat. The service department is great. They take care of us in a timely manner and will drive us to different places if there are errands to run or just down to the mall while we wait. My husband and I will continue to purchase vehicles from Freedom!

Had a pretty negative experience with sales. Gave them all info beforehand, made an appointment to…read morecome in, when I arrived they didn't have someone assigned to meet with me and did nothing upfront to prepare for our appointment. They had me working with the newest employee (less than 2 weeks), which I'm fine with, besides it was clear he had 0 training, and no one experienced was helping him. Every single question I had needed to be brought back to someone else which made what should have been a 30 minute appointment a 1.5 hour appointment. Sometimes leaving me alone at the desk for 15-20 minutes. The second the clock hit 5:30 the managers walked out of their office and shut off all of the lights in the building, including where I was still trying to work on figuring out their calculations on the vehicle. Repeatedly I was told "this is just the number in the system, me and my manager don't know why it's that price or how it got to that price" at one point all of the numbers changed and there was also no explanation. All in all, it was not welcoming, felt like they did not value my business, did not take my business seriously, and just didn't care if they made the sale or not. I walked in ready to sign a deal, and they completely lost my business. I was easily reminded why people hate going into dealerships.

0 stars. Rodney Lambert is the scummiest man I've ever had the dishonor of meeting. He was so rude,…read moreunprofessional, and shouldn't be in any type of customer service industry. Don't waste your time with the service department, especially if he is part of it.

I've been taking my car here for regular oil changes, tire rotations, and their 65-point inspection…read moresince 2023. I bought my vehicle used from this dealership two years ago and have always trusted them--until now. At my most recent visit, I noticed the service was taking much longer than usual, and suddenly every customer seemed to have "issues" with their vehicle. I was quoted over $4,000 for things like an air cabin filter, engine air filter, a lower radiator hose, and several major oil leaks. None of these issues were mentioned when I had my car serviced five months ago. Jacob Sanders was the one who gave me this outrageous quote, and Ashton Savage was listed as the technician. As a younger woman, I can't help but feel like they were trying to take advantage of what they assumed was a lack of knowledge. It felt like a scam. I've never had issues with them until now, but this experience completely destroyed my trust. I will not be returning, and I wouldn't recommend this place to anyone--especially if you're not familiar with car repairs.

All talk, no help. Try to sell you whatever they have, rather than what you asked for. Never stop…read morebugging you after you take your business elsewhere.

So I've read the reviews. Which I should've before buying my vehicle from here. I've drove 500…read moremiles and already having problems with it I'll right another review and see what they do and give you my feedback

purchased a truck about 6 months ago that I was told was in "perfect" condition.... they give you a…read more30 day warranty that says they will pay 50/50 if anything happens within only a m of time but I wasn't too worried being as this truck was in "perfect" condition, everything was covered up and hidden in a way that didn't expose any issues until after that horrible warranty was up anyways and since then I have paid $7,800 in repairs on this truck literally half the price of the entire truck. they are crooks, liars, scammers, and thieves I would give 0 stars if possible, save yourself a ton of trouble and avoid this place at all costs

Joel was great. He helped us pick the perfect car and answered all our questions and concerns. He…read morewas very knowledgeable plus he let us take our time and never pressured us in any way. My wife and I highly recommend Enterprise Car Sales and especially Joel.

From the owner: Enterprise Car Sales in Morgantown makes buying your next used car easy. Search our inventory of…read morecars, trucks, vans and SUVs with today's top technology and features, estimate your trade-in value and monthly payments, schedule a test drive and apply for financing and receive real-time options - all from the comfort of your home. Visit our website or call your local dealership to learn more.

the worst service center I've ever had the displeasure of dealing with. They are not only…read moreincompetent but also dishonest. calling in to find out the true status of a vehicle is next to impossible. every time we call in the vehicles "just got pulled in" or "are being worked on now" when they're sitting in the back lot in the same place they've been since delivery. not to mention they'll bill you for anything, they put in for a fuel filter replacement on a gas F-250 and tried billing us for over $200 on it. Id trust a junkie off the side of the street with a Pittsburgh ratchet set before I trust these idiots to work on one of our vehicles again.

I would improve the service department. First I would train the employees to be nice. Second I…read morewould have more the place to order parts.y vehicle has been in the garage coming on 4 months and still no finished. And they told me they wouldn't have me a vehicle to drive until May. So from March to May, I have had nothing to drive. Sorry place to take a vehicle to get worked on. Instead of me oweing them, they should owe me for all the money I have had to pay out for transportation. Everyone if you need a Ford garage go else where.

It can be tough to get into the service department for something that just pops up, but if it is…read moreplanned routine stuff better make an appointment. They don't have loaner vehicles, though they do have a shuttle van that will pick and drop you off at home and at the dealership. They have done an okay job with servicing my Jeep. Service department is friendly.

Nothing really special about this overpriced jeep dealership. Except the gentleman who came to see…read moreif we like the jeep we were looking at was really nice and chatty but aren't they All.