Purchased a new vehicle from Tri-Star Chevrolet. Absolutely love the vehicle. Don't love the…read moredeception and lying that went with it. Sales Manager tells me the car had a nano coating on the paint installed at the dealership and that it will cost extra since it's already on the car. I agree. Sales Manager and sales rep both let slip that the car is having the coating put on while I'm on the way to pick it up. I call them out on it during a phone call after the sale. Sales Manager denies that's what happened. When we are done he doesn't hang up his phone and I get to listen to him for the next 10 minutes tell someone else at the dealership how he lied to me because they wanted to make more on the car. During the call he tells his co-worker the General Manager, and I presume owner(he used their names) wanted to make more on the car and "what was he supposed to do". Confront Sales Manager and he eventually concedes he lied to me. Speak with General Manager and he tries to justify it before also conceding I was mistreated and lied to. No resolution beyond that. Be very careful if you choose to purchase from them.

About a week ago my wife & I were on 20th Anniversary trip to a nearby resort. I own a new 2014…read moreChevrolet Silverado K1500. During our outing on Saturday, my 4-wheel drive became damaged and stuck in gear. The next morning we would have to drive the 4 hours to get back home without fail, so we were in a panic. We weren't sure the truck was safe, or if it would make the trip back home in time for us to return to work on Monday morning. It was already very late, but we stopped at 3:30PM at Day's Centennial Chevrolet, and were greeted by Nate & Rick out front. We told them about our problem and our out-of-town status. They were very helpful and supportive, and took the time to investigate the problem with my 4-wheel drive, and (with my permission) try some simple techniques to fix the problem. They put us in contact with their manager John, who was also very supportive to us. He also inspected and drove the vehicle and attempted a quick resolution. Ultimately they decided the best thing to do was to have it put in the shop and have it repaired. Diagnostics showed we had a faulted sensor in the transfer case module. John took the extra step of calling down the road to the next Chevrolet dealership that he suspected might be open on a Sunday to complete the repair, but they would not be open. They advised us we could drive home safely, and we did! I was able to put my truck into the shop at my home dealership (who was open on Sunday and repaired my faulty transfer case module sensor and had me on my way in less than an hour). We wanted to thank John, Nate & Rick for their help and professionalism, and for standing behind the Chevy product and service commitment. We were very grateful. We would recommend Day's Centennial Chevrolet for those who are looking to business with Chevy. Great job guys, thank you!

I don't know of anyone that enjoys buying a new car, and historically, I've flat out hated the…read moreprocess. But it was time for a new car for my wife, and we did our research in advance. We came in with our own pre-approval for financing and the vehicle specs we wanted. The team here did not bat an eye on having to order the vehicle from a neighboring dealership and were not high pressure trying to use their extended warranties. The price was transparent and the trade in offer for our current vehicle was where I expected it. Really a good experience overall.

The amount of attention we received was great. All the details were worked out quickly. I would…read moregladly buy there again.

Do not bother here. They tell you one price, then when you come back to buy, they jack the price up…read moreby more than $500. In order to fool customers they have "inspection sticker" on the car, without any inspection. Your car will break down within a day or sooner. Dishonest scammers "with a smile".

Scammers that sell bad cars for high price. Do not go there at any cost. The dealership down from…read morethem also gets cars from auctions, but they sell it cheaper and they tell you honestly what is wrong with the car you buy. If you make a mistake to buy from them, expect the car will break down in a few days. They put on "inspection stickers" without any inspection. Jail is an appropriate place for them.

On a resent trip to Uniontown from South Carolina, my car experienced a serious oil leak after…read morehitting some road debris. Bob and Johnny got my car up on their lift and promptly found the oil filter had been damaged. They replaced the filter and had me back on the road in a matter of minutes. We were able to make the 500 mile return trip to South Carolina without any further problem. I can't thank the good folks at B&B Used Auto Sales enough for the great service. Sincerely, Bruce Frost

My fuel pump gave out on me on 119 and I managed to get it down to the Rt 40 exit, parked it at the…read moregas station on main next to the Rt 119 on ramp. B&B auto is less than a block away so I asked if they could bring it across the road and change the pump for me. They charged 40 dollars to carry the car about 200 feet to their shop and told me they would call on monday with the price for the pump. I received a call late Tuesday and was quoted 697.00 to change the pump, when I inquired about the price I was told that he would only do the job if I changed the entire fuel delivery system (350)as opposed to the pump only (65). The car has been garage kept and has no rust anywhere and less than 70,000 miles, The only reason to change the whole system is to make it easier on the mechanic. When i refused to pay for that much unnecessary parts and unwarranted labor charges (job only takes 20 min with the right tools) I was told to have my car out of his parking lot by 5, it was already 2:30. Left with no choice I had to pay them an additional 65 dollars to tow it 4 miles to my house. I should have just pushed it......

Do not buy anything from lbsi. They will ripe you off vehicles are junk. Paid 6300 for a jeep to…read moreput another 4 grand in for my frame to be rusted out won't pass inspection

I bought a vehicle from here on April 17, 2017. Great deal! Quick and easy. I took the vehicle for…read morea test drive and liked how it ran. I paid in full and did not use their finance option (However, from what I saw, that would have been an affordable deal as well). There was a very wide variety (Cars, Trucks, Vans, SUVs) to choose from. Their web sight was extremely helpful! I really liked that the prices are posted on the website as well as on the vehicles! I will most certainly return here for my next purchase! I read the bad reviews posted here, and I must say, these ARE used vehicles and they are very inexpensive. You should expect some issues, however, if you take your time, do your research, ask questions, LBSI is a great place for an affordable, good running vehicle. They answered my questions to the best of their knowledge. The expectation of getting a "cheap" car that runs like it just came off the factory floor is very unrealistic. Do your research. Ask Questions. LBSI is a very transparent business. Their vehicles are setting out, with prices CLEARLY marked on them. They let you know up front what they can and can't do. It's nice to deal with true, honest people.

They on time and fast. The service department people are very nice…read more The waiting area is clean and a restroom is available.

My background consist of over 22 years as an aircraft mechanic, far more difficult than the…read moreautomotive industry. Held several jobs in sales and customer service with numerous courses in professional sales and customer care. I own 12 new and vintage cars and do a lot of work myself. Own two businesses that focus on customer service. Now to the problem: this was the first experience with Jim Shorkey Uniontown for service of an Outlander still under warranty and I didn't have the time. We handed the car over to Josh, a service adviser. From the get go, he had a piss poor attitude, extremely dismissive and beyond disrespectful. To show this kind of ignorance is incomprehensible. We put a call into Russ, to report this behavior and of course received no call back. Russ, I think you should pull down your statement about professional and quality, your dealership is definitely not there. Btw, I worked as a service advisor at a local dealership and received service awards for customer care Before becoming a small business owner.

excellent place. John was very honest, courteous and professional. I'm very happy with my new truck.read more

Definitely Recommend! Great buying experience, Very…read moreprofessional, knowledgeable, and easy to work with. I will definitely be recommending Mondales Auto Sales to all family & friends!

not trustworthy or reputable, told me to call and make a down payment then a few hours layer told…read moreme we lied to him and he couldn't help us and didn't care that he had me mixed up with someone else

I bought a car from one stop auto group I don't recommend this place ed to anyone they…read moresaid my car was under warranty but charged me 100 $ and took it out of my bank account with out my permission wh ed n called them they said I didn't but I know I didn't and I have no paperwork stating I did they said if I file a dispute with the bank they was taking my car back do I said you can't take my car payment are paid so I took the car back to them and I contact a attorney

Buyer beware: this dealership is shady, dishonest, and their shop is not thorough…read more Trip & condition at pickup -My wife and I drove 3.5 hours to purchase the vehicle. -At pickup it was not detailed well (visible dirt stains), and the engine bay was extremely dirty/dusty. -The shop did a subpar engine bay "cleaning" and only addressed the interior spots we pointed out (I found more when I got home, along with a sticky substance on the dash behind the screen) Drive home & problems discovered -We rented a one-way car to pick it up, so my wife drove the first leg home and I drove once it got dark. -On a straight highway I noticed a clear pull to the left. -Tire pressure was not at Toyota's recommended PSI. I corrected it, but the pull continued. Dealership response -I contacted the dealership and spoke with Sales Manager Will. He initially didn't want to help. -I explained this should have been caught during the 160-point inspection for Toyota Gold Certification. -Will eventually said they would reimburse an alignment up to $200 if done at a local dealer. Local dealer visit & tire damage -The local dealer confirmed the alignment was significantly off (they didn't print the measurements for me). -After that visit, my wife immediately noticed a loud noise. -I later found feathering on the outer edge of a tire that still has 9/32 of its original 10.1/32 tread depth (fairly new). -The feathering was likely caused by bad alignment and/or driving with low tire pressure--something I would have noticed during the test drive if the alignment and pressure had been correct from the start. Escalation -When I contacted Will again, he said my only option was to bring the vehicle back and trade it in. -I told him I planned to post an honest review of my experience. He said that if I posted a review, he wouldn't send the reimbursement he had already promised for the alignment. -I told him I would only be stating the truth about my experience. I lied and said I wouldn't post so I could receive the promised reimbursement. Now that I have it, I want others to know what to expect. Warranty misrepresented -My sales rep Jeff told me the vehicle had: ~Toyota Gold Certified 7-year/100,000-mile drivetrain warranty, and ~1-year/12,000-mile bumper-to-bumper warranty, starting on my purchase date. -After receiving the Toyota warranty card, I learned the coverage is only up to 100,000 total vehicle miles--something I missed in the contract--so I have nothing to fall back on for this issue. Bottom line -I will never do business with this dealership again. -If you buy a car here, be thorough and take your time making sure that it is in the condition that is expected.

Bought a 2014 Subaru Outback Premium with just over 100,000 miles. That vehicle spent most of its…read moretime being in the shop. We put another $3,000 into it, changing the belts, oil pressure switch, temp gauge, really kept an eye on the oil as I read this can be a problem, and on...Eventually after 12 months and a lot of hassle the head gasket cracked and that was it. We junked it. I'm not a mechanic and so paid premium for the dealer's experience as we had bought a new vehicle here. Just very disappointed and down a bunch of money.