I am writing this review to warn potential customers about our encounter with a racist employees working for this company who told my wife to "go back to India where you come from."
I was driving with my family up Highway 505 to view the Waimea Canyon. Since this is an extremely windy road with lots of switch backs and sharp bends, the speed limit was 25 mph. The M. Tours Hawaii (MTH) tour bus was driving behind us most of the way up to the canyon. After parking at the first scenic lookout, the MTH bus driver started yelling at me for driving too slow. When I explained that I was driving the speed limit, her response was that I should be driving 5-10 miles over the limit. Because she was being confrontational, but I walked away (as she kept yelling at me) to join my family and enjoy the beautiful of the scenery of the canyon.
Returning to our car, we noticed the MTH driver pulled into a handicap spot, the only one available at the lookout. My wife walked over to the bus and notified the driver that she had parked in the handicap spot. The MTH driver replied: "You know what? Why don't you go back to India where you come from!"
This infuriated everyone in our party, but we felt we would take the high road and moved on. Then I had another encounter with the MTH driver further down the road at the Waimea Canyon Lookout: the MTH driver was yucking it up with the folks at the fruit stand retelling the story. She knew I was easily within earshot and could hear everything because she was staring me in the eyes, glaring, when I walked by. I'm disappointed in the fruit stand folks for finding the "go back to where you come from" comment so funny.
One last thing I wanted to point out: the driver was smoking inside the tour bus which is illegal in the state of Hawaii. It's pretty selfish to expose your customers to second and third hand smoke, if you ask me.
I did attempt to call the company and even texted the number listed on the internet but did not receive a reply. Kauai is a beautiful location with many friendly people living there, and I won't let this incident ruin my experience. But it is disheartening to know that even in paradise there will still be ignorant, hateful people. For this reason, I would think twice about using this tour company. read more