Caroline is awesome for any transportation needs while in Kauai. She is so delightful, friendly,…read morehelpful and you can tell she genuinely loves her job and sharing the island with others. She was prompt (a little early actually - which I loved) She is easy to get a hold of and reply back. Absolutely would recommend her to anyone coming to Kauai!

We called for a taxi at the airport in Kauai and met Caroline, owner of Carlex Taxi. Her service…read morewas very prompt (although the wait time at the airport was awful--not her fault). She was very sweet & personable. We rented a vehicle for later in the week through her company and the rental was very neat and it worked out very well. There were a few hiccups with arranging the drop off but her communication with me was thorough and we quickly resolved the issue. The entire experience was very smooth and I would HIGHLY recommend her service if you are in Kauai and need a taxi or rental car!

Generally, I wouldn't expect much more from a Taxi Service except a pick-up and a drop-off...But,…read moreGloria at Akiko's Taxi Service went above and beyond to arrange a last minute pick-up from the Lihue airport when I returned earlier than scheduled from my doctor appointment on Oahu. I was already extremely impressed by Gloria, but the driver she sent to pick me up named Kris, she was the most fantastic, funny and the most positive, upbeat and has such wonderful personality, that she was able quickly make me (with a walking disability) forget the extremely ugly, severely painful and exhaustingly difficult 6-hour travel day to Oahu for a 1/2 hour doctor appointment. When I arrived back on Kauai, Gloria arranged for Kris to pick me up...and from the moment I sat in her car...Kris had me laughing and took my mind off my pain, and ugly travel day. Kris is a Super Star...and if you are lucky enough to have Kris pick you up in her taxi, enjoy the conversation, jokes and her amazing personality...anyone can drive a taxi, but Kris has a gift of a fun loving personality that makes you wish she could drive you all the way to California! And George, who picked me up in the morning at 4:45am...was also a Super Star! He was such a genuinely nice guy and so extremely likable, that I felt like I was just getting a ride to the airport by an old friend. You may think that I'm rambling, but it's not often a Taxi Service goes above and beyond to accommodate someone, most would just tell a person to call another company. But Thursday June 17th 2021, was such an ugly travel day...that who would have guessed any Taxi Service would turn my frown upside down? Well, Akiko's Taxi Service, Gloria, Kris and George made this disabled guy feel like I was a dear friend instead of just a fare. Thank you so much Joseph Gandolfo.

Nice part of the trip is that I was picked up each way in a timely matter…read more Customer service non friendly. I don't like!

On time pick up and great communication. Clean van. Will use next year when we return.read more

Greatest service in Kauai!! Can't believe she was on time and very friendly!! We had a conversation…read morewhile on our way and she was a great listener too! Next time I hope to go on a tour on this beautiful island!! Thanks again!

We can't say enough good things about our experience with Angelo today. We are on the Emerald…read morePrincess and docked this morning. We were not looking to be with a large group, but did want to see the island. Angelo picked us up in a super clean, well-maintained vehicle, and took us on a spectacular tour of the island and its highlights. For three hours, we were given the opportunity to spend as long as we wanted at different scenic sites. In addition, he introduced us to Kaua'i Coffee Company. We highly recommend him and KCK Taxi & Tours!

Thank you Angelo for safely bringing our daughter to the airport at the early morning when no one…read moreelse was available. Love that Angelo communicated with me on ETA of pick up and drop off. Because of Angelo's OUTSTANDING customer service, we were able to spend quality time with our daughter over the weekend! If ever in Kauai and in need of reliable and reasonable cost transportation, hit up KCK Taxi & Tours!

Erik was amazing. Super nice guy and had amazing food recommendations! Highly suggest!​read more

They are one of the earliest open taxi services on the island. It was very quick and easy and I am…read morevery grateful I was able to get to my destination in such short notice! Definitely recommend.

Using the bus is an amazing and cost-effective way to get around Kauai. The maps are easy to figure…read moreout and all the drivers I had were friendly. My advice, don't have a strict schedule that is based around the bus times because the bus runs on its own schedule, not what is posted. Always follow where the bus is, especially on the weekends, because having to wait another 1-2 hours for the next bus is not ideal. Not much seating, but there was never not enough seats. I can see why they don't advertise the bus to tourists.

Thank you ! We didn't get a car this trip and we took the bus, or should I say buses everywhere …read more As a Sr our fare was $2.5 round trip each. A far cry from the $130 a day + gas fee for a car. But that's just the monetary benefit. The real benefits beyond environmental or adding to the congested roads was meeting people. We talked to such wonderful representatives of the island, found new places and saw a different side of life beyond the hotel on Kauai. The drivers were kind and helpful. The passengers engaging and on one occasion a young man gave up his seat for me to sit down on a full bus. (Note that was the only time we had any problem getting a seat on the bus too! ) So I would highly recommend the bus, Am a fan and will continue to be a rider when ever we are on Island. Thank you for your service. And thank you for the wonderful App that gives schedules, directions as well as tracks where the buses are.

Amazing staff and loved Nenita! Great ride, friendly and on time…read moreI highly recommend this service!

Hanalei Taxi was prompt and took us exactly where we needed to go. They even helped with our luggageread more

Hanalei Taxi is hands down the best taxi service on the North Shore of Kauai!…read more They always answer the phone when you need a ride!Up here, transportation options are super limited. You simply can't count on Uber up here, but you can always rely on Hanalei Taxi for friendly, dependable service.