M.R. Diamonds - Dealing with Jerry has been terrible and he came to us by referral. My hubby had Jerry Design my bridal set, at first it was beautiful, however after wearing it for 2 months started having issues with diamonds coming out of the engagement ring and wedding band. this continued happening a total of 12 diamonds have come out. we would send it back, he would fix it and after getting the rings back it would happen again. We addressed the design flaws and our concerns with Jerry several times, each time telling us that I was wearing the ring wrong, really how does someone wear a ring wrong! the last straw was both my engagement ring and wedding band were just fixed in early June got the rings back and again 4 stones missing, at this point we are just at our wits end with the situation and called Jerry to discuss it and his attitude was terrible not professional, told me to send the rings back to be fixed which I did and then Jerry says I will fix it but it will cost you more $$, we told him no we are not paying any more $ and to fix the rings, guess what got the rings back today and guess what he didn't fix them!!! in the course of the lastest issue with the stones coming out, we asked Jerry if we can look at changing the setting of the rings with the current stones, told us there is no credit for any stones, cant use them in a new setting and will be another $3K on top of what we paid already and to top it off hung up on us, didn't provide a quote or drawing of a new setting that we discussed or quote showing us cost breakdown and refuses to provide a warranty. we are now out the $$ on the set, missing stones and now have to go elsewhere to make a new ring which will cost more $$. Unprofessional, wont stand by quality of work. Don't use this company they DO NOT stand by their work and you will be disappointed! read more