Terrible experience! 1st Dr didnt think i had an issue even before x-ray eventhough I had already…read moreseen my dentist. My tooth was rotten with decay & had to be extracted. Eventhough I told the Dr I needed extra novacaine, he didn't listen. He was so rough with the 2nd injection he caused me to scream with pain. I've been to plenty of specialist, so I know how rough he was. I had to argue with person responsible for insurance claim because he insisted insurance wouldn't cover any of procedure. They also wouldn't bill both my insurances. Turns out DeltaDental paid some of it so I had been billed almost $300 more. I had to call & get reimbursed. They only sent me part of amount so I had to call again! Then I had to submit another claim to Humana Dental when I found out they covered the extraction. The check for $436.77 incorrectly sent to Seattle Oral & not Mr since I paid for procedure out of pocket. Seattle Oral cashed check, never notifying me. Now I'm trying to get in touch with whoever handles this, after sending email, voice-mail, speaking with reception. I was told I'd hear back this morning & haven't yet. They've now kept my money 3x! I wonder how much money they've kept from other people​​

They sent a bill, don't go here if you have insurance they won't tell you if your insurance covers…read moreor not. They will do services and won't tell you if it's covered. Reported to BBB.

Thank you Dr. Cheung and his whole staff for taking care of me this morning for my wisdom teeth…read moreremoval. I'm very anxious about needles and never had any type of procedure that require going anesthesia. I'm feeling great so far only had to take ibuprofen so far. Thank you again to your staff and Dr.Cheung. Thank you for reassuring me that I'll be taken care of as a patient. I would recommend you and your team to anyone. Thanks again :). Jenny Han

Five month update: I'm again really disappointed with the service. For my second consult, I had to…read morefollow up three times just to get it scheduled. I was also given an incorrect pricing estimate based on an insurance plan that was already termed 9 months ago. After I sent my updated insurance info, two weeks passed with no follow‑up or revised pricing. This was really stressful since my insurance expires in eight days. When I raised the concerns, I got a "We're human and we make mistakes" response. Yes I understand that mistakes happen, but with SO MANY errors, delays, and poor communication, it's hard to feel like there's real ownership or attention to detail. I won't recommend this clinic based on my experience.

This review is long overdue, as I tend to be a Yelp "lurker" rather than a reviewer, but as I…read morerecently wrote a review for my wonderful dentist I thought it would be only fair to leave a review also for Dr. Kelly. Dr. Kelly expertly extracted two of my monstrously large and impacted wisdom teeth two years ago. After, she and her team ensured all the proper follow-up care: free office checkup visits at a few weeks' interval apart, free supplies to help flush and clean the surgical site, and best of all, being available to answer any and all questions I had. For instance, the day after surgical I accidentally popped a suture and Dr. Kelly herself answered the emergency weekend phone line and gave me advice and reassurance. Thank you Dr. Kelly and team for making my wisdom teeth removal as easy as could be, I am very grateful!

I had my back molar pulled this morning by Dr. Patricia Kelly at University Oral & Maxillofacial…read moreSurgery. I can't believe how easy it was, and painless. She even let me keep the offending cracked beast, see photo. Totally recommend this surgeon!

The type of Dental care received by U of W School of Dentistry by Resident Dentist Dr. Emanuel De…read moreLa Torre was out of this world, he is very very excellent, very good professional, the Dean of the School Mr. Andre V. Ritter is very excellent, so I had few moment with him, he is very excellent people person! Very very good moment with him, as a result I wrote a personal letter to U of W President Robert J. Jones who when I read his Bio he more than qualified for his position he is holding right now!!! The Dentistry School Program Director Dr. Ryan O'Connor is too runs a very exceptional Program, for helping my Mom, me (US Army Disabled Veteran), to all of U of W Staff members, thank you very much, and God Bless you Guys Richly!!!

I was lucky, I was seen by Sydney. She was calm and VERY good at her dental skills. She has a…read moreprofessional and happy personality!

Nice people but not sensory friendly in the slightest. Walls are thin and they talk to outgoing…read morepatients in the waiting room next to incoming ones- total breach of privacy

If you need oral surgery they are the best Everyone on staff…read morewas efficient and very welcoming. Dr. Kutcipal took a lot of time to answer all my questions. I can't say enough good things about them Thanks to you all!

I rarely leave reviews, but this experience was deeply disappointing…read more I sought treatment here for TMJ/orofacial pain and went through multiple appointments, including imaging and digital scans for a custom appliance. After investing significant time and multiple trips to the office, communication became increasingly frustrating and inconsistent. I was told my appliance appointment had to be rescheduled because of a delay, only to later receive a termination letter ending the provider-patient relationship due to an alleged "breakdown in the therapeutic relationship." What bothered me most was not simply the termination, but the lack of clear, straightforward communication regarding the status of treatment already in progress. Matters that should have been simple became unnecessarily complicated. If you are considering this clinic, I would strongly encourage asking detailed questions upfront about billing, insurance coverage, timelines, and how unresolved treatment plans are handled if issues arise. This was an unexpectedly stressful and disappointing experience.

Dr. Chandrashekhar is an exceptional orofacial pain specialist…read more She listens with genuine attentiveness, catching even the smallest details that others might overlook. She even found something on my CT scan that the radiology report had not mentioned. Mine is a complicated case. Dr Chandrashekhar's ability to synthesize information into a clear, personalized treatment plan is remarkable. Grounded in evidence-based medicine and enriched by her background in oral surgery and broader education, her approach is both thorough and thoughtful. I felt truly seen--for my condition, symptoms and as a whole person. After my appointment, I felt a sense of hope I had not felt in a long time. I travelled from out of state to see her. I am glad I did.

I'm not afraid to admit that I have had teeth problems my entire adult life. I have spent more time…read morein dental chairs then most being poked and prodded. I expected more of the same when I went to Dr. Chang at Greenlake Dental. Wow, was I surprised when he put me on a comprehensive plan that limited my time in said chair. He explained to me in detail the proper way to brush and floss, and the many ways I can improve the health of my teeth. He explained to me in a fun and friendly manner, not in Dentist speak. Since my first day 3 years ago, I have had some gum issues, but nothing like I had prior to coming to his office. I am always greeted by his smiling staff, who are friendly and knowledgeable too. They always worked around my schedule, and understood if i couldn't make it certain days. I enjoyed my time going to Greenlake Dental (as much as you can going to the dentist). I think you will too.

I visited Greenlake Dental for a scheduled 1-hour appointment. The dentist viewed my slightly…read morechipped molar as requested and spent about 2 minutes filing the sharp edge. The process was professional and simple. I also visited for a routine teeth cleaning. I declined the fluoride rinse due to concerns about swallowing it. The dental assistant spent a significant amount of time explaining the biochemical bonding action of fluoride to protect from cavities--well over 10 minutes. I advised multiple times that I had an obligation after the meeting and asked just for the routine cleaning. She continued lecturing. She then proceeded to feel my neck for swollen lymph nodes. I said I did not need the service; she said it would not take long and completed it. She then began setting up for gum recession measurement. I again stated that I only wanted the routine cleaning and declined. She insisted it was required and could not be declined. She said that seeing a dentist once a year is not enough and that I should go 4 times a year, even though insurance would likely only cover two. She compared it to serious medical issues and suggested I pay out of pocket; it felt like scare tactics. I declined. She said I needed a deep cleaning to scrape bacteria from under my gums. I explained I had researched this and understood there are risks and mixed data on necessity. I clearly declined. She continued lecturing for many minutes. I repeatedly asked for the routine cleaning. She said it was almost lunchtime and that she did not have time to complete it and that I would need another appointment. There had been sufficient time in the 1-hour slot, but it was spent on lecturing and unwanted services. I scheduled another appointment. At the next appointment, with the same assistant, the fluoride lecture was shorter but still aggressive. I declined. She again attempted to feel my neck. I declined and noted it had just been done two weeks prior. She insisted multiple times, stating it was "the law" and that I must accept. I calmly and repeatedly declined. She then said she would give me a lesson on self-assessment at home. I declined. She insisted and spent several minutes demonstrating on herself. I waited so I could receive the routine cleaning, which was the only reason I was there. She then began preparing for my cleaning and discussed using a numbing agent. I realized she appeared to be preparing for scaling and root planing, which I had declined. I confirmed this, and she said yes. I declined again. She insisted repeatedly, saying it was "the law" and that I must accept. Her tone was aggressive and felt threatening. I asked what specific law required this. She did not answer and instead continued to warn of serious health consequences and repeat that it was "the law." I declined again. She then said she might lose her job and license if I did not comply and framed it as, "Do you want me to lose my license and not be able to support my family?" At that point, I decided to leave rather than submit to a procedure I had clearly declined multiple times. I seldom provide online ratings, though I had given Greenlake Dental a prior 5-star (out of 5-star) rating after a prior visit because of excellent service, including an excellent dental assistant cleaning. I was informed by Greenlake Dental at my scheduling that this dental hygienist no longer works with them. Even if I had a generally bad experience, I probably would not rate it, but this was so extraordinarily bad. She was actually using her position of medical authority to bully me and repeatedly demand submission to services I explicitly declined, and she actually physically barred my way when I attempted to leave. I offer this complaint partially as an opportunity for the owners of Greenlake Dental to be aware of this horrible experience. It is so opposite from my prior experiences.

The doctor I saw was fine, and I had a positive experience with the actual service. However, I wish…read moreI had paid closer attention to other reviews mentioning billing concerns. I was surprised to receive a bill for nearly $500 after being told by the front desk that the service would be covered by my insurance. The billing process ended up being frustrating and unclear, and I was not able to get the level of documentation or clarity I was hoping for. I would strongly recommend confirming all costs in writing ahead of time and keeping detailed records of communication to avoid unexpected issues. I would absolutely never recommend this place. It has caused me so much unnecessary stress, and I truly regret going there.

Dr. Maring and his staff are simply the best. I've had multiple complicated surgeries here, and…read moremy experience every time has been excellent.

I've been going to Dr. Kim for the last couple of years. Received 4 veneers on my front teeth…read moreafter having Invisalign and could not be happier! They feel like normal teeth, look amazing, and turned out better than I anticipated. Thank you to Dr. Kim and the team!

Dr. Kim and his dental team are amazing! I started off as a patient a few years ago and I have…read moreloved (as much as you can love going to the dentist) coming back ever since. They put so much care into dealing with anxiety, teeth cleanings, cavities, and even helping me find a good oral surgeon for my wisdom teeth. If you are scared of the dentist I recommend coming here! It feels a little less scary knowing I am in good hands! Also the views of lake Union are such a bonus!

The best service and experience I could have imagined. Thank you to Dr. Wong and your entire team!…read moreI had braces on my lower teeth, and then Invisalign, and I felt very cared for during the entire process. My treatment took awhile (not their fault at all--COVID-19 hit after I had started treatment, and during this time I was impacted by chronic migraines and other non-ortho dental work as well)--and Dr. Wong and his team were incredibly patient through it all. Dr. Wong is an artist I am very, very happy with how my teeth turned out. If you need any ortho work, I can't recommend Dr. Wong enough!

I could not recommend Dr. Wong more highly. I had a complicated surgery and pre and post surgical…read moreorthodontic process and he and his team were there for me every step of the way. Dr. Wong always listened to my many concerns and made sure to address them and explain each process. The pricing is transparent and everything is clear upfront and a patient is not charged hidden fees along the way. It took me a long time to start my orthodontic journey and Dr. Wong's care team was patient and responsive all along the way. I feel very lucky to have found Dr. Wong and his staff and I am so grateful for all of the care and compassion I received. Thank you!