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    Matthew Epstein

    4.1 (38 reviews)
    Closed 8:00 am - 4:30 pm
    Updated 1 month ago

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    BEFORE
    Gerard T.

    I met Beatrice, one of the assistants, while she was temping at my office while her office was closed for a week. When I found out Beatrice worked for Dr. Epstein, I asked if her if he performs Blepharoplasty procedures to remove under eye bags as I had always been disappointed with how mine looked. She said yes and recommended I come in for a consult. I did, met Dr. Epstein, he explained that yes, he could do the procedure and gave me a realistic outcome after healing, and what to expect. I had this procedure performed in May of 2017 and the result is fantastic. I even emailed them daily photos of my healing process so they could see my healing progress and to show other people what to expect. No scars, no "lines", and no more bags under my eyes. Beatrice is what made this whole thing possible. Being a dental assistant myself, I was so happy to find someone else with passion for customer service, a genuine interest in the field, and trust in the employer she represents. The *entire* staff was great. I was even given a free chemical peel a few weeks after the procedure. Dr. Epstein was great, personable, and definitely pleasing to the eye. ;)

    3 weeks after surgery

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    3 months ago

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    2 years ago

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    2 years ago

    Really enjoyed my experience with Dr. Epstein, him and his assistants very enlightening and friendly.

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    Ask the Community - Matthew Epstein

    Is parking available?

    Yes there is a parking garage underneath our building which is accessible on Densmore. Ave

    Don’t See Your Question? Ask Away!

    Review Highlights - Matthew Epstein

    Kim and his office have been very supportive throughout the entire process and follow up.

    Mentioned in 4 reviews

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    Washington Jaw & Facial Surgery - Dr. Wei Guo

    Washington Jaw & Facial Surgery

    3.6(15 reviews)
    1.6 miLicton Springs

    Extremely satisfied with this place. I had three very grown in wisdom teeth I have been putting off…read moredealing with forever (I'm 25) -- finally made the appointment. I was super nervous and the team at Northgate was very helpful and able to calm my nerves. I went under general anesthesia, and I know reactions are very personal but I was coherent and in my right mind when they read me the post-op care instructions, even though I did have someone there. This tells me they are skilled at giving you the right dosage. I had little pain after surgery and healed quickly and easily with sleep and the medication I was given. Basically no pain by day 3, no bruising on my face. I didn't shop around because Dr. Guo was recommended by my dentist, and I felt very safe that he is a MD as well as a DMD. To me the price with my insurance was reasonable for three teeth and the level of expertise I got. I also wasn't charged for the consultation or the follow up. Highly recommend!

    I was referred here from a peridontist to see if i needed to get #14 extracted. the doctor here…read moretold me it would need to be extracted and quoted me close to $2500 without insurance. just for the extraction - not even including the implant which they told me id have to get a few months later after it healed. I got a second opinion and turns out my #14 was still in decent shape. and a lot of times they do the implant at same time as extraction. saving money on having a whole second procedure.

    Photos
    Washington Jaw & Facial Surgery - Patient Lobby

    Patient Lobby

    Washington Jaw & Facial Surgery
    Washington Jaw & Facial Surgery

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    Melissa A Lee, DDS

    Melissa A Lee, DDS

    3.5(8 reviews)
    1.1 miMapleleaf

    I switched to this dentist office since it is closer to my house, but it was a big mistake. I spent…read morehours filling out paperwork that I would only then be told multiple times that I never filled out. Never in my life have I had to fill out so much paperwork to be seen at a dentist before. The receptionist has no idea what's going on at all. I was contacted an excessive number of times to reschedule my appointment that took hours just for an exam and x-rays. I was told when I showed up that I didn't fill out all the paperwork when I did. I expressed hesitancy even being seen as a patient based on my experience before even walking through the door. Dr. Cho said she contacted me personally to reschedule due to a change in ownership, but it didn't explain the other times I was contacted about things I already submitted. I was told that I have bone loss and would need deep cleanings. I scheduled the cleanings, only for them to be scheduled incorrectly. I was told that the receptionist was new, but I could do a better job myself blindfolded in the dark. They acted like I was the problem when none of the new appointment times they offered me didn't work and I didn't have faith that they would get scheduled correctly again. I ended up going back to my old dentist who disagreed about the bone loss and need for deep cleanings. I also had to contact them multiple times about getting copies of my x-rays, which they tried to send directly to my dentist without proper release of information paperwork filled out, a violation of HIPPA. I also asked for the periochart notes because my old dentist wanted a copy, which I never received and was ignored when asked for multiple times. My experience was abysmal and was so glad that my old dentist took me back. I don't know why customer service was so poor and they couldn't see why I was upset, but I won't be going back.

    I've been a patient of Dr. Melissa Lee's for over ten years. She's confident, well educated, and…read morecan be good at distracting or amusing you when the pain or the awkward positions of various procedures is unpleasant. She knows what needs to be done ASAP, what can wait, and what is not needed - especially over the years I've been her patient I came to know as true, therefore trusted. Going to her office felt almost as if old friends were getting together for a purpose which both added a positive environment and took away most anxiety associated with dental procedures and problems. I highly recommend Dr. Lee and especially Theresa one of the hygienists; Colleen is a competent friendly dental assistant I've often worked with as well. Great chairside manner, professional, well educated, and mindful when dealing with sudden pain that often occurs during procedures.

    Bright Now! Dental & Orthodontics - Seattle - Fallen crown

    Bright Now! Dental & Orthodontics - Seattle

    1.8(137 reviews)
    1.5 miNorthgate

    So... It's uncomfortable to write a negative review because SOME of the staff here are very nice -…read morethe hygienist in particular is very pleasant. But my experience with this dentists office has been overall very negative. First of all, they are not great with kids. My 6 year old was chastised and shamed for not being able to hold still enough for them to paint her teeth with something. Not great, but ok - they are not listed as a pediatric dentist, so maybe that's on us. But then there were other, ongoing issues: 1. As others have noted, it's impossible to get an appointment with them. They are regularly booking 9 months out. It's also VERY hard to reach someone on the phone - they really want you to book through their website. 2. Because of having to book super far in the future, I have had to cancel multiple appointments when the date rolls around. I just can't predict my work schedule etc. Not only is this very hard to do because it's impossible to reach people on the phone, but TWICE I had them charge me a $50 cancelation/ no-show fee because they did not listen to the voice message I left to cancel (because no one answered). 3. The straw that broke the camel's back was this past November, when I got a call on a Thursday evening at 5:30pm checking to see if I would be coming in for a SEVEN AM APPOINTMENT THE NEXT DAY. I had no record of this appointment in my calendar - and unless I was in a fugue state there is no way I would have EVER booked a dentist appointment at 7am. But there was no convincing them that this was an error - bam, another $50 cancelation fee. In addition to all of this scheduling and cancelation drama, I also want to mention that the dentist here has told me some very unusual things about caring for my teeth. She told me, for example, to *try not to let the toothbrush touch my gums?!* I have definitely had other dentists tell me to make SURE to brush my gums.... I am not a dentist, so I don't want to say this is outright wrong... maybe the advice has changed? But... somehow I doubt it.

    They only have one hygienist on staff and the 6-month appointments turn into 8 month appointments…read more The hygienist also works super fast and it's the most painful cleanings I've ever gotten at any dentist. I am now getting ortho treatments and nothing about the angel aligners has been explained to me proactively. They didn't explain the attachments, show me any treatment plan or get me connected with clincheck, didn't explain bite ramps. I found all this information out online - or in the case of the attachments, right after they added them to my teeth. Seems like they're mostly interested in selling the product rather than guiding you through the treatment or keeping you informed. I've left voicemails several times and they are never acknowledged. Questions for my ortho and to reschedule appointments. Once my ortho treatments are done I won't be returning if things don't improve.

    Photos
    Bright Now! Dental & Orthodontics - Seattle - The UCF column was the fictitious "coverage" that Bright Now  wrote up . Insurance confirmed this is not normally covered.

    The UCF column was the fictitious "coverage" that Bright Now wrote up . Insurance confirmed this is not normally covered.

    Bright Now! Dental & Orthodontics - Seattle - Bright Now! Dental in Seattle, WA

    Bright Now! Dental in Seattle, WA

    Bright Now! Dental & Orthodontics - Seattle - Bright Now! Dental in Seattle, WA

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    Bright Now! Dental in Seattle, WA

    Northgate Endodontics

    Northgate Endodontics

    3.5(14 reviews)
    1.6 miHaller Lake

    I would never recommend Dr. Sarram. My mother was in terrible pain and obviously needed a root…read morecanal. The consult was on Monday, and the root canal was scheduled for that Thursday. My mom was in so much pain that Dr. Sarram told her to take 3 ibuprofen & 1 extra Tylenol together every 8 hrs because that combo is STRONGER than a narcotic. Then, when she went to get the root canal on Thurs, the Dr didn't do it because she wasn't in that much pain!! That night, I almost had to take my mom to the ER due to pain. I called Dr. Sarram Friday morning and she couldn't see my mom until Monday because the office was closed and she had to teach at the UW that day! Then she told me to find another dr!!!! We did and Alderwood Endo is great. They performed the procedure that Monday and one of the 3 roots of the molar was already dead which was causing the significant pain. My mother had to suffer 4 extra days of pain and stress to her 80+ yr old liver taking narcotic levels of pain killers because of Dr. Sarram. Do not be her next patient.

    This place seems to like taking people for their money. They kept saying I needed special cleaning…read morefor my root canal and special x-rays. And then would just do it before I could even think. Meaning more money and more fees my insurance didn't cover. Fast forward one year and I'm getting another bill because they said my insurance didn't cover it all. One year later. I feel like this place takes advantage of people. I will never return and tell people not to use them. My cap is also way too big and they wouldn't fix it.

    Sound Plastic Surgery - Scott Sattler MD in the operating room

    Sound Plastic Surgery

    4.6(54 reviews)
    2.2 miUniversity District

    I had my 18 year old breast implants removed and a breast lift done in January 2022…read more Not only were my implants heavy they made my stomach look larger from the sagging (in clothing). I was told while having a mammogram that implants could hide some forms of breast cancer. I researched and got three separate quotes (Sound Plastic Surgery was the middle price) and choose Dr. Josh Copper based on his knowledge, professionalism and demeanor. I am pleased with the way that everything turned out. My new breast are beautiful and fit my body perfectly. Before my surgery my right breast was larger than my left and Dr. Cooper was able to even them out. The nursing staff and clinic team were kind, attentive and answered all my questions. Dr. Cooper gave me his cell phone number and checked in on me the night of my surgery and the following couple days (including the weekend). I would highly recommend Josh Cooper and Sound Plastic Surgery.

    I wish I could say my experience at Sound Plastic Surgery was fantastic, however, I am left…read moreincredibly disappointed. Everyone there was wonderful but my experience with my surgeon, Dr Sattler was less than impressive. I was very clear with what I wanted for my breast augmentation. I showed him pictures of my goal. He assured me he could achieve this with no issue in order to get my $9000. I chose Dr Sattler because of how convincing he was that he could achieve the results that I wanted. The surgery itself seems to go well. Afterwards, I noticed very early on my outcome was nothing like what I was assured I would receive. After many appointments, emails, texts and calls with Dr Sattler, I became more and more frustrated. He was extremely dismissive, arrogant and seemed like my concerns were not valid. He kept telling me if after 1 year I was still unhappy he would fix them. This was an outright lie. I still have pain in my right breast after 15 months, I have a double bubble on my right breast so it looks odd and neither breast is the shape or aesthetic I was promised. He actually told me if I had come a few months later, he could have achieved the result that I wanted but at the time of my surgery he was less comfortable with the other type of implant that he should have used due to inexperience with it. His solution was to remove the implant on my right breast, attempt to fix the double bubble, then place the old implant back in. He stated he did not know if this would work and it would look odd for about a year but this was my only option. I asked about revisions on both breasts because neither looked right, and he said he would not do this. So much for standing by their results. He consulted with 2 other surgeons about my case, without my knowledge or permission. He wanted to charge me $3000 to attempt to fix the bubble until I pointed out they promise on social media that they will not charge you additional money if they need to fix something they did. I have no faith or confidence in him as a surgeon. He permanently altered my body and arrogantly dismissed all of my concerns. I saved for this surgery for a long time and now will have to save again to have someone else fix his mistakes. Very disappointed. I feel like I was very mislead with his sales pitch and my consultation.

    Photos
    Sound Plastic Surgery - Waiting room at Sound Plastic Surgery

    Waiting room at Sound Plastic Surgery

    Sound Plastic Surgery - Scott Sattler MD and Joshua Cooper MD

    Scott Sattler MD and Joshua Cooper MD

    Sound Plastic Surgery

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    Matthew Epstein - oralsurgeons - Updated June 2026

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