Efficient, prompt and professional staff. Highly recommend…read morethis location. Best to book time online.

My 'go to' when I need a blood test…read more Both working and living in the area, their hours work well for me. They're open at 8 am on weekdays so I can go before work; on Saturday's, they're open from 9 am. I haven't been going on weekdays for a long time, but I would definitely give 10 stars, if possible, to my experiences on Saturday mornings. The crew are so efficient. I think the lead is this Eastern European guy who sits at the front and does the processing of paperwork. He's so quick that you barely have to wait. It helps that the guys who work here come at 5 to 9 so they're ready to start right on time. The clientele are people from the area. My friend went to another location and said that she couldn't stop clutching on to her purse because the people around her looked so sketchy. A solid five star.

I've been using Dynacare Labs. near my home for decades and they've always been TERRIFIC…read more Had to go to this (different) location today to hand in a routine medical specimen: 1. Was told that my doctor had not given me the correct paperwork. Had to call my doctor's office, only to find out that the paperwork I submitted was accurate (AFTER the lady on the desk checked with her colleagues). WTF. 2. I asked if I had to pay for the test. She said "no", then asked a colleague who said "yes". Okaaaaay. 3. I handed her my card, assumed she was swiping it (couldn't see beneath the counter top), she handed me back my card and said I needed to pay. WHAT. I thought I just did. No, that's done by someone else. 4. Constant, incessant interruptions by her colleagues left me waiting and waiting and waiting. Finally, I had enough and suggested she focus on completing my transaction to which I received a mouthful and to which I responded accordingly. They need to train their front-line staff AND they need an additional person on the front desk. All I wanted to do was hand in a specimen and it took waaaaaay longer than it should have with a lot of aggro. Go to another Dynacare if you can. This place is atypical of Dynacare's usual high standards.

The receptionist is incredibly rude. Screamed and berated me for asking a polite question. None of…read morethe other lab assistants intervened so I guess this is the usual way of dealing with customers there. Don't give them your business.

This Dynacare location at Lawrence/Scarborough is terrible, recently I went there for a blood test…read moreand booked for the appointment online. I've never been to this location before and I thought all locations are standardized, and this one is closer. It's inside the Shoppers Drug Mart therefore not as big as other locations, since I'm not familiar with its setting, I hesitated a bit when I get there, but the front reception kept asking me to wait that it won't be long ... However, the nurse who took my blood test poked into my vein so painfully, that my arm got bruised even after a few days later. Don't know what went wrong, I thought Dynacare is a big company and their staff should be well-trained and proficient, very disappointed with the service provided

My physician wanted me to get a (fasting) blood test and this location was convenient for me to get…read moreto, plus the hours of operation also made the decision easier. NOTE: The entrance to this lab is gained inside the Shoppers Drug Mart (at the rear of the store just left of the pharmacy department). I had the paperwork from my Doctor along with my health card ready for the person at the service counter. Some services are not covered by OHIP and you'll have to pay upfront out of pocket. There's seating for about 20 people. The TV monitor on the wall displays the wait times before you're seen by a lab technician. Staff were polite and efficient. I was in/out in 30 minutes.

Ive had experiences in the past fainting from getting my blood drawn. I came kinda unprepared and…read morethe lady named Tigist let me get something from the food court upstairs beforehand to eat afterwards so I wouldn't pass out which I guess would be an issue for everyone. (Remember to fast and not pee if that's the requirement of the form). There was no issue with the blood drawing. Very good overall. Will be going here in the future.

I came to this placed for blood work due to the lab technician don't come to my doctors office…read more(covid restrictions). You can check in online to avoid waiting times. You can download their mobile app. They will send you a message once they are ready to see you. Today, I waited 70 mins. I was not surprised because I saw the long line up outside the laboratory. The staff are very friendly. Pauline has the exceptional customer service by explaining to each customer politely and nicely who are anxious and irritable while waiting for their time. The female technician draw blood and I did not feel the pain. Lots of parking. It's first come first serve basis. Everyday is busy and if u want to avoid long line up. Come early at 7am.of

Is it weird to review one of these? This location was the closest to my doctor and my home, but I…read moremay reconsider coming here, and find a location closer to my work (based on other reviews). The small cramped space has only about 10 chairs for waiting. I was there from 8:45am (opens at 8) with only 6 other people ahead of me. By 9:15 when I was finally called up for the initial screening, the place was full and standing room only. [Here comes the process engineer in me] I think one of the reasons for the delays, is that the screening, she needs to enter in all the information on the requisition form to create another form that is being sent to the lab - instead of check marks on the computer, she's entering in numbers and letters which seem to take a really long time. Then a typed form is printed and some labels with barcodes (which will be stuck on to the samples). Another reason for long wait times is that they only have one bathroom single stall. Almost every other person is requiring a urine sample Okay TMI Regardless, the people are friendly and some what efficient. Imagine doing this night and day, kudos. Free parking one street north for an hour. You shouldn't be there longer than that!

Checked the Dynacare website and this location was showing 0 wait time while all other locations…read morewere 40+ minutes. Check in took the longest but it was nice and quick. Total time 15-20 minutes. Street parking is avail. via Green P parking

I booked an appointment using Lifelabs' online system and received an email confirmation about the…read moredate and time. When I showed up for my appointment, there was a notice on the door stating that they were closed. Un-f'ing-believable! Do these clowns realize that posting a notice on a door isn't going to notify me? Couldn't they at least have called? This was a fasting test too, and I have a follow-up appointment with my doctor regarding the blood test, so I need to get this done. Fortunately I was able to get another Lifelabs to do it for me.

I arrived in time for my appointment only to find 12 people waiting outside ahead of me.I have no…read moreidea how many were already inside. It is very obvious that the appointments are being arranged far too close together so that the backup continually grows throughout the day. Very poor organization. What happens when it starts to rain? What about people like myself who are handicapped and unable to stand for long periods of time?

This location is small but the staff is very caring and competent. Even though they were…read moreunexpectedly short-staffed, they kept their spirits up and moved as efficiently as possible. I always get lightheaded when I get blood drawn, and when I told this to my nurse Christine she made time for me to lay down so that I didn't faint, and finished the process so quickly that I was affected less that usual. While I was waiting several regular patients came in that the staff had a friendly report with, which was nice to see. Thanks for being kind and taking care of the neighbourhood!

I can't even put it in to words of how disgusted I am with this clinic. I waited to see the doctor…read moreas I have fainted twice in the past 3 months and the doctor tried to convince me that fainting was normal and that I have nothing to worry about. He printed off a Wikipedia page telling me that what was happening is that I was fainting and it happens everyone once in a while.. never even asked me did I want my bloods taken or anything.. absolute disgraceful service!!

We went there last Friday. There was no lineup and everyone was very attentive and polite…read more We got the help we needed. I am going to go there when I need a "walk in" clinic. My family doctor is far to drive often. I recommend this place. It is very clean and professional.