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    M & V Auto Gonzalez

    3.2 (6 reviews)

    Services - M & V Auto Gonzalez

    Routine automotive maintenance

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    1 year ago

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    1 year ago

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    1 year ago

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    7 years ago

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    9 years ago

    I recommend this shop because they will fix your car correctly best mechanics there they know exactly what there doing!!

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    Auto Fix Mobile - NEW MOTOR MOUNT

    Auto Fix Mobile

    (94 reviews)

    Arleta

    Quick response. professionally replace 4 break pads and sensors. Drove the car for a day and happy…read morewith the replacement of pads with oem as requested . Reasonable price. May call Francisco if service is needed in the future.

    Francisco and company came to do a "repair" on one of my work vans. The van was having an issue…read moreturning over, and after charging me $55 for an inspection (I was notified of the fee AFTER the inspection), Francisco and his worker determined that I needed a new starter. The problem is after paying $500 for a new starter, my van still wouldn't start. After hours of trial and error, the mechanic decided to clean my battery terminals. Once finished, the mechanic determined it was a dirty terminal/battery issue, and not the starter. I could have cleaned the battery terminals for free. I could have bought a new kit for the terminals for $20 on Amazon. Instead, I'm out $500 for a starter I didn't need. I tried looking for a solution with Francisco. I tried to be understanding as I am a business owner as well, and I know mistakes happen. However, Francisco only offered me my $55 inspection fee back. At first, I was insulted. I could have a asked for a complete refund. But then I thought to myself, I'll just take the $55 and be done with this problem. We are going on 4 days, I have been left on read multiple times, and am still waiting on the $55. I tried to be nice but instead feel taken advantage of. I know how costly these reviews are to businesses, I hope it was all worth your $55.

    The Shop Collision Center - Took my car in for repairs!

    The Shop Collision Center

    (13 reviews)

    Pacoima

    My recent visit to The Shop Collision Center, a Mercedes-certified auto body shop, was truly…read moreimpressive. Their expertise in auto body repair is evident in their work. As a certified body shop, they're well-equipped to handle advanced Mercedes technology, such as parking sensors and collision warning systems. What's noteworthy is that they kept communication throughtout the process beyond my own Insurance company. In fact, once the damages were evaluated my insurance company was only allowing the body shop to repair versus replace a few a components. Can't thank the shop staff enough for not allowing my insurance to cut corners. They sent me documents from the manufacture showing the guideline on what is not repairable. With this information, the insurance company didn't take another second to revise the repair order to replace with new parts. I didn't expect such things ever to occur but then again insurance company is also a business who try's to minimize their overhead. For Mercedes owners in search of a reliable and certified body shop, I wholeheartedly recommend The Shop Collision Center. They truly have cusotmers best interest in mind.

    Update!! Just…read morepicked up my BMW 4 series, I needed collision repair and I thought to color match my chrome trim. Overall bumper repair looks flawless, I can't tell where the dent repair was done. I had no clue about a new offer for check in. They told me to claim it and I received 300$ detail for free. Thanks gents, you definitely my go to auto repair body shop! Until next time!

    Concierge Autoworks - on June 7, 2024 our company was awarded Small Business of the Year in the City of San Fernando.

    Concierge Autoworks

    (116 reviews)

    great service and fast work! highly recommend!! the communication was very clear and i never felt…read morepressured to make decisions about my car.

    UPDATE in response to the owners reply!…read more When my vehicle was first diagnosed, I was presented with two options: replacing the cylinder head or replacing the engine. The cylinder head repair was described as the more economically reasonable option at the time, and I relied on that professional assessment in making my decision. The repair took over one month to complete, and the cylinder head was sent to an external machine shop. Although outsourced, the repair was coordinated, billed, and released under his shop's responsibility. I proceeded with this shop because I needed reliable transportation for work and was informed the repair would take approximately a month. The availability of a loaner vehicle allowed me to continue working during that extended repair period, which was a significant factor given the timeline. After the vehicle was returned to me, it broke down on the freeway. I was then informed that the cylinder head could not be reprocessed and that the only remaining option was to purchase a replacement engine. At that stage, I no longer had a functioning vehicle, so this was not an elective decision but the only viable remedy presented. Before purchasing the replacement engine, I consulted with (David the owner) regarding where to source it and whether I should proceed. I relied on his confirmation before moving forward. While labor was not charged for the engine installation, no warranty was provided on that work. Regardless of warranty terms, the obligation to disclose safety related defects prior to releasing a vehicle remains. In his comment, he states that engine mount replacement was recommended. I was not provided with any written estimate, documentation, or verbal recommendation to replace the engine mounts prior to installation or before the vehicle was released. The condition of the mounts was identified only after I obtained an independent inspection due to ongoing noise concerns. That inspection revealed multiple broken engine mounts and a severely worn transmission mount. If mount replacement had been clearly recommended before release, it would have been documented and addressed at that time. My concern has consistently been transparency, communication, and the release of a vehicle with undisclosed safety related defects. This response reflects my experience and the events as they occurred.

    M & V Auto Gonzalez - autorepair - Updated July 2026

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