UPDATE in response to the owners reply! When my vehicle was first diagnosed, I was presented with two options: replacing the cylinder head or replacing the engine. The cylinder head repair was described as the more economically reasonable option at the time, and I relied on that professional assessment in making my decision. The repair took over one month to complete, and the cylinder head was sent to an external machine shop. Although outsourced, the repair was coordinated, billed, and released under his shop's responsibility. I proceeded with this shop because I needed reliable transportation for work and was informed the repair would take approximately a month. The availability of a loaner vehicle allowed me to continue working during that extended repair period, which was a significant factor given the timeline. After the vehicle was returned to me, it broke down on the freeway. I was then informed that the cylinder head could not be reprocessed and that the only remaining option was to purchase a replacement engine. At that stage, I no longer had a functioning vehicle, so this was not an elective decision but the only viable remedy presented. Before purchasing the replacement engine, I consulted with (David the owner) regarding where to source it and whether I should proceed. I relied on his confirmation before moving forward. While labor was not charged for the engine installation, no warranty was provided on that work. Regardless of warranty terms, the obligation to disclose safety related defects prior to releasing a vehicle remains. In his comment, he states that engine mount replacement was recommended. I was not provided with any written estimate, documentation, or verbal recommendation to replace the engine mounts prior to installation or before the vehicle was released. The condition of the mounts was identified only after I obtained an independent inspection due to ongoing noise concerns. That inspection revealed multiple broken engine mounts and a severely worn transmission mount. If mount replacement had been clearly recommended before release, it would have been documented and addressed at that time. My concern has consistently been transparency, communication, and the release of a vehicle with undisclosed safety related defects. This response reflects my experience and the events as they occurred. read more

Took my car here on Friday, spoke with David about a coolant leak. After a conversation an order was placed for a new radiator. Asked me to come back on Monday for the appointment. I've dropped off the car right when they open at 8am, and received a text saying that my vehicle was ready for pick up at 12pm. Over fast and efficient work. David even showed me the location of where the crack was on the old radiator. Overall very satisfied with the work. I tend to get anxious leaving my car with someone else to work on it due to how much work I put into getting the vehicle. But with David he made me feel like he also understands the value of what good work should be and how to do things the right way. I will be bringing my business back here for any future projects/issues. read more

Concierge Autoworks - Auto Repair Near Me - San Fernando, California

I would highly recommend concierge autoworks , brought my truck in for extended warranty work and they went above and beyond great customer service David is The Man read more

great service and fast work! highly recommend!! the communication was very clear and i never felt pressured to make decisions about my car.

My mom's suburban recently had the engine replaced and while we were visiting LA it started having problems again. David was super helpful and scanned the vehicle computer and determined the problem would not be likely to lead to an engine failure. All without an appointment. If I lived in the LA area and had engine trouble in my car I would certainly come here first. read more

Thank you to Concierge Auto and David for getting my car engine repaired and the personal service,and for the loaner car, Im very grateful.Highly Recommended! read more

Provided excellent, trustworthy recommendations and quality repairs. They genuinely care about their customers and want to make it as easy a process as possible. Highly recommend! read more

Took our Mazda CX-5 to Concierge Auto Repair in San Fernando and had a great experience with David. He was honest, quick, and efficient, prioritizing what needed to be done right away for safety versus what could wait. He also kept my budget in mind, which I really appreciated. read more

They were able to repair my car in a timely manner. Great work, friendly people, and I would definitely come in again for future work.

when I reached out to them about my check engine light and the error code I had received via my fixed app they understood exactly what they needed to do. Quoted me prices quickly and easily and finished my work on time and under budget.! read more

David at Concierge Autoworks is honestly one of the best mechanics I've worked with. He's extremely helpful, professional, and takes the time to explain everything in a way that's easy to understand. I never felt pressured or confused about the repairs as he was clear, honest, and upfront the entire time. You can tell he truly cares about his customers and wants to make sure your car is taken care of properly. That level of communication and customer care is hard to find these days. I would absolutely recommend David to anyone looking for reliable, trustworthy auto repair or service. Great experience all around. read more

David was prompt in his responses and made the whole process smooth and easy. He was very nice, professional, and clearly explained everything in detail. The service was excellent and done efficiently. I really appreciate his help and highly recommend him! read more

David was great and super friendly and upfront with everything. Didn't have any surprise fees. Had a Lexus SC430. Great experience and will take my car there again if needed. He was quick and received my car back the next day. read more

My experience with Concierge Autoworks was nothing less than stellar. I came into the shop with a busted transmission and David did an incredible job talking me through the steps forward I could take. He's incredibly transparent and honest, a relief in an industry where shops can differ so much. Next time I need auto work done and I'm near the Valley, I'll be sure to bring in my new vehicle. read more

Reached out to see about getting some insight on what may be needed to fix our 98Land Cruiser. David was very straight forward and helpful. I was able to get the car dropped off, inspected at start of business and had an update before midday. I think the fee for the inspections which included visual and some under hood checking was very reasonable. David laid out the needs and the pricing and told me to let him know. Unfortunately, we decided to take a different route and wouldn't make something work. Overall if you're looking for quality mechanic work, engine maintenance etc. and someone who values their own work, definitely reach out and give them a chance. Thanks for all the help and communication, David! read more

One of the best service I've gotten from any business! David takes care of his clients. Will definitely come back!

David was a wonderful help to my friend and I when it came to getting a solution for our transmission problem. An honest business man, friendly and responsive, and was super flexible for our situation. Fair prices, and a great experience. I'd recommend Concierge to anyone. read more

Exceptional service! The owner David went above and beyond to support me with betting my vehicle complete! He was straight forward, honest and committed through the entire process. I highly recommend! read more

Cannot express how grateful I am to have found David and his shop! I've been blown away with his communication, professionalism, friendliness, and transparency.  The day before my first visit here I was at our other mechanic, and our experience between them and Concierge couldn't be more night and day.  Whereas I've become accustomed to having to pull teeth for information, increased costs without explanation, and blind faith the work is actually getting done well-  Instead David communicated what he would be doing ahead of time, showed me the old parts he took out and explained why they were bad, and when it came time to pay I had a clear itemized(!) invoice, both in my hand and on my email.  When first going through the diagnosis he was honest about what was critical, what was smart, what could wait, and what was a nice to have/ don't waste your money so that I could prioritize our budget.  It felt like a VIP treatment, but that's just how he does business! He is educational without being condescending, genuinely kind, and has restored my faith in mechanics.  I now drive half way across LA to take our regular 2 cars here. They are both over 200K miles and he's determined to help us keep them going to 300. His prices are more than fair, and he had a great loyalty program for 50% off oil changes. If you're looking for the blend of professional, honest, and extremely helpful, David is your guy! read more

Been there on multiple occasions each one has been easy and the work done great.communication on work is great

First time taking my car to Concierge, and have no regrets! David showed customer service and satisfaction is a priority. He exceeded expectations and had my car ready as soon as possible. I echo the many positive reviews shared here. I don't know how Concierge's rates compare to competitors in the area, but I would be surprised if it's not at least fair. Regardless, can't put a price tag on customer service and trust. I would not hesitate to recommend Concierge. read more

My family and I was new to the neighborhood and we don't know who to bring our cars to. i checked Yelp and found David. Read good reviews, tried his services and We didn't regret trying. We're driving 2007 Honda Odyssey and 2009 volks jetta. These are pretty old cars but he was able to repair them, give really good recommendations to keep them running. Honestly, David will treat your cars like its his own. Would even recommend which ones can wait and which ones needs immediate attention--this one I really like. David being super nice and pleasant, very easy to reach and very accommodating with very good knowledge on car repairs is what makes his shop a total package. Highly recommended! read more

Brought our company delivery van in 2 days ago to get it serviced. Once you walk in there you are greeted by one of the employees and directed to the manager to get your vehicle checked to see what's the issue. Surprisingly the auto shop is very organized and clean. Most places when you're outside you can smell the oil and machinery, but this spot you don't. They called me shortly and told me what's wrong was and the cost to repair. It's actually way cheaper than the other places we've gone to over the years. I'll definitely be coming back when any of our vehicles needs to be serviced. read more

My car was having trouble starting, so I took it in to have it looked at. David and the team looked at it, walked us through the process on what needed to be done, and now the car is starting up and running great. What I appreciated the most about this process was the communication and transparency. The repair required needed a special tool in order to perform which meant it was going to take longer than anticipated, but that was okay because we were informed immediately and were able to plan our time without it accordingly. If you're in the area and need honesty and reliability, then this is the place to bring your vehicle! read more

David goes out of his way to get your car fixed at a reasonable price . This will be my mechanic from now on

David is my go to guy from now on! Quality service, exceptional customer service. I truly felt like I was being taken care of. I took my car in for brakes and general maintenance and his prices were competitive but reasonable for the quality of service I received. Thank you Concierge Autoworks!! read more

$105 for an oil change? That's absurd! I ended up going to VIP Auto Service in North Hollywood and only paid $35

David is an excellent auto tech and keeps all of my family's cars safe and roadworthy. He is very informative and transparent. His approach is very professional and caring. Thank you to David and Natasha for running an honest and topnotch auto shop in our community. read more

First time trying this place. My regular mechanic is in North Hollywood but I was taking my niece's car for an oil change and she lives in Sylmar. I YELPed local auto shops and found this one with 5 stars. Figured can't go wrong with 5 stars and all I needed was an oil change. I pull up and the only mechanic I see is on his phone. Does not acknowledge me until I start to walk towards the office. He stops and ask what I needed. I said oil change. He replies and asked if I could come back in an hour because his boss is out and he doesn't know the prices. Aren't they set prices??? He did say I could call his boss and see if I can work it out with him. He gives me his phone number and he answered right away. He explained his child was sick and he had to go pick them up. Totally understandable. He asked if I could return in an hour and a half. I really wasn't able to so I asked if he could just give me the price for the oil change so his mechanic can get the work started. He asked what type of car, 98 Toyota Rav4. He said it would be $105 for an oil change. My mind was like wait ... what. So I asked "$105 for an oil change?" He confirmed yes. Needless to say, I came to my mechanic to get the oil change ... price $30. Now I'm wondering about those perfect 5 star reviews. #Suss. I work in customer service and this was definitely not a good experience. **Response to owner: your opportunity to service me was when I called for a quote. Yours was outrageously high. It's my opinion and I exercised my right as a consumer to go elsewhere. It's a basic oil change that doesn't require much. I've been to places that have charged $50 plus for an oil change but never heard of anything more than that unless it's at a dealership. You have customers who pay your prices, great!! awesome!! I chose not to and went elsewhere. read more

We have taken our ford and Toyotas to David and have found in comparing quotes and explanations from other places both fair and honest. David takes his time and explains the whats and whys with recommendations, then after the repair will show you the parts replaced and patiently answer questions and concerns. Coming from a person who finds it hard to trust mechanics. I feel grateful to have found David and Concierge. read more

No one likes car problems, especially in the supply options of Covid-hell. I called around for a repair/replacement and was getting sadder by each call. Then, I called David. He asked that I text him the details & he got back to me in decent time. He quoted me low, maybe even wholesale pricing for parts and the honest man's labor pricing to install it. He was 50% less than what I was quoted at the next closest contender, which was quoting me a remanufactured non-OEM part. David got new OEM. When I got to the shop, David did a quick assessment of my car and found the issue wasn't what I suspected and he gave me an updated quote. Which, was yet again 1/2 the cost of his first assessment. David saved me even more money. Something we all can appreciate so much more in the days of $7.00+ gas. The shop is also very clean, well taken care of and it's very much a bonus to have David running the place; he cares. It shows on your car, in his shop, his attire and his spirit. You won't find a business, let alone a small business like this very often. They take care of us & we as customers need to take care of them by continuing to use their services. I'm thankful for David & his shop! Bonus that they're 5 mins from the house! Don't go anywhere else, you won't find better for your car! read more

We currently take 6 different cars here. All types of cars all different years . Their prices are fair . They care about fixing the car. If something breaks you send an email/text and they're quick responsive and bring it in and they look into it as quick as possible. They're a great addition to the community . It is a clean shop and your car comes back working so much better and you don't have to worry about false parts or if it's actually fixed. read more

I've been coming to David's for 12 years and the service keeps getting better and better. David and Gustavo always go beyond my expectations. I travel 40 miles to get my cars service at David's auto that's how good, honest and great price this shop is. You'll never find anyone that would be close as good as David's auto. read more

Concierge Autoworks - M - Auto Repair Near Me - San Fernando, California

I've taken about three cars to this place And David has been nothing but awesome and helpful! I recommend this place to anyone who needs work done on their car!! read more

David is the dream mechanic that everyone wants but says doesn't exist. He is SO thorough, knowledgeable, fast, experienced, fair and honest. As a female I'm often in the dark about what's going on with my car but David changed that for me... he explained what my car needs, when, and showed me why... I left more educated and connected to my car and her needs. I took my car in after buying her used and he found that I actually didn't need several things done that we previously prepared for and he lowered my bill! (Who does that? He does!) He's genuine, pure-hearted and has a great personality. By far the best mechanic experience I could manifest. I feel like I have a brand new car now, thank you David! read more

David is very knowledgeable and explained everything thoroughly. Prices are a little higher, but you get what you pay for.

I am a regular here. I trust no one else with my car. David is quick to answer any questions and provides timely estimates. If you want cheap, and shoddy workmanship. Do not come here. David fixes it right the first time. Never had any issues with any repair. Highly recommend! read more

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It's been a solid year now I've gone to C.A. and with multiple different vehicles. A previous place I had frequented performing basic maintenance completely overlooked a part that was deficient related to the oil filter & just kept it in there functioning at a reduced capacity (oil seal/gasket enclosure). On-point, prompt, & straight-up - David is terrific. His shop is well-organized & it's not at all any hassle. Prices are fair & he has a beneficial points/rewards program, which provided my recent full-synthetic oil change at no co$t! Here's an important aspect: I have yet to see any problem linger & then get frustrated to need to bring a car back for the same repeated issue - nope. He nails it on the first at-bat! He doesn't do new tires, yet just about everything else under the sun he is the one to go to. Any make/model (including gas, electric, or hybrid) brought to him, he'll get it back into tip-top shape - one can't go wrong here! read more

David takes honest care of his customers and their cars, with a focus on clarity and efficiency so that you leave the shop feeling confident about your vehicle and knowing that he really does work hard to get you a fair price. I first visited the shop a few weeks ago to get my oil changed on my 2006 VW Beetle, and I was in and out of the lot in about 45 minutes. During the visit, I told him my concerns for my old car that has a little over 120k miles on it, and he inspected it thoroughly to determine which services needed priority. I've gone to many sleazy mechanics who try to push services and up charge whatever, and I don't know much about cars so I usually leave every visit feeling anxious over the state of my little bug. But David was honest and upfront with what services needed to get done, how soon until it causes a bigger problem, and he even took care to find me the best parts at the best price. He was able to explain all of this in terms I could understand, so I felt confident trusting him. He put together estimates for the main issues he thought I should take care of first, with complete transparency, and he allowed me to decide for myself which services I wanted to take care of instead of pressuring me into a decision. After I received my price estimates, I scheduled an appointment to replace my worn out axles. I expected my car to be in the shop for a half day as the estimate suggested, and I was happily surprised when I received a call 2 hours after I dropped off my car telling me my car was ready. When I picked it up, David told me what was done and what needs to get done in the future, again doing so with clarity and in terms that make sense to me. He even topped off my oil when he noticed about a quart of it had leaked. I couldn't be happier with my decision to go with David for my auto needs, and I know I've finally found a reliable and trustworthy mechanic. With the great and efficient service I've received, I don't need to go anywhere else. David has set the standard extremely high, and I am confident in recommending him to everyone --I know he'll take care of you as he did with me! PS. He has a reward point system, I'm not exactly sure how it works, but today after my visit he told me I earned enough points for my next oil change to be free. When I tell you he takes care of his customers I mean it! read more

I brought in my Camry for a throttle cleaning since it was shutting off at isle. Great communication from getting a quote to actual service. Did a great job on my car and now runs like new again! David is very technical and knowledgeable with years of experience. He is very honest and upfront. Which something rare in the industry. I will bring my cars here for service from now on even though it's a bit far from me. Thanks David! Keep up the good work. read more