UPDATE in response to the owners reply!…read more When my vehicle was first diagnosed, I was presented with two options: replacing the cylinder head or replacing the engine. The cylinder head repair was described as the more economically reasonable option at the time, and I relied on that professional assessment in making my decision. The repair took over one month to complete, and the cylinder head was sent to an external machine shop. Although outsourced, the repair was coordinated, billed, and released under his shop's responsibility. I proceeded with this shop because I needed reliable transportation for work and was informed the repair would take approximately a month. The availability of a loaner vehicle allowed me to continue working during that extended repair period, which was a significant factor given the timeline. After the vehicle was returned to me, it broke down on the freeway. I was then informed that the cylinder head could not be reprocessed and that the only remaining option was to purchase a replacement engine. At that stage, I no longer had a functioning vehicle, so this was not an elective decision but the only viable remedy presented. Before purchasing the replacement engine, I consulted with (David the owner) regarding where to source it and whether I should proceed. I relied on his confirmation before moving forward. While labor was not charged for the engine installation, no warranty was provided on that work. Regardless of warranty terms, the obligation to disclose safety related defects prior to releasing a vehicle remains. In his comment, he states that engine mount replacement was recommended. I was not provided with any written estimate, documentation, or verbal recommendation to replace the engine mounts prior to installation or before the vehicle was released. The condition of the mounts was identified only after I obtained an independent inspection due to ongoing noise concerns. That inspection revealed multiple broken engine mounts and a severely worn transmission mount. If mount replacement had been clearly recommended before release, it would have been documented and addressed at that time. My concern has consistently been transparency, communication, and the release of a vehicle with undisclosed safety related defects. This response reflects my experience and the events as they occurred.

I would highly recommend concierge autoworks , brought my truck in for extended warranty work and…read morethey went above and beyond great customer service David is The Man

Reposting my Google maps review here from last year-- because praise is well deserved! :)…read more An impulsive drive-by brought me here, after an online estimate gave me comparative shopping confidence. Not needing an appointment and being located off the freeway helped me check off the task easily. Fast, efficient, with complete transparency-- a great value. Manager Juan warmly shared his expert advice, to plan ahead any future maintenance. I was reassured, after a dealer had made a scary, big-$ prescription (without inspection) that turned out to be unnecessary. Stress reduction! When Jiffy's machine for the free interior vacuum offer was temporarily on the fritz, Juan offered me a free car wash next-door. Plus I was out the door in lightning speed! Glad I added new wipers, tested right after that car wash. Perfect sweep, with zero hassle to get 'em. A total 5-star experience. Thank you :)

Excellent service from Juan (mgr) and his team. Fast, friendly, honored the coupons and no…read moreaggressive up-selling (just recommendations). Thx

5-11 Had a check engine light and called them. Was quoted…read morefor $175 for diagnostic. Went there and he did his thing. Told me the job is gonna be too much for him and he won't have time. Asked him how much for the diagnostic and he said don't worry about it. Instead of milking me for an obvious expensive job, not only did he let me go but he didn't charge me for diagnostic. A few months ago I brought a very old car with known issues. 97 Camry. I've had several mechanics look at it and they couldn't do much despite me paying them. Since this guy gave me a good deal last time decided to take it to him. After inspecting he said it'll be a major repair. Which I already knew from other mechanics. He said that it had a lot of problems and it's not worth repairing. He said that to give up on it cause if I take it to other mechanics, they'll just start repairing piece by piece and it'll add up. Which is what happened. TLDR. If you want an honest mechanic who won't take advantage, this guy is it.

Roger has been in the business for years, and it truly shows in the quality of his work. He's…read morehonest, hardworking, and treats every car with care and heart. It's hard to find a mechanic you can genuinely trust, but Roger goes above and beyond to make sure everything is done right. Great service, great attitude, and someone who really takes pride in what he does. Highly recommend!

Responsive, honest mobile mechanic -- made fixing my son's truck from out of town incredibly easy…read more I live in Ventura, but my college-aged son lives in Newhall while attending school. Recently he noticed the battery light stayed on and several electrical things weren't working correctly. Thankfully he drove the truck straight back to his apartment. Since I don't know any repair shops in the area and didn't want to deal with towing the truck somewhere, I searched for a mobile mechanic and found On The Go Mechanic. I reached out around 7 PM on a Friday, and he responded by 9 PM that same night. By 10 AM Saturday morning, he was already at my son's apartment. The diagnostic was $75, and he quickly confirmed the problem was the alternator. He explained that it might take until Tuesday or Wednesday to locate the correct OEM alternator and mentioned he prefers OEM because many aftermarket ones don't last as long. I appreciated the honesty. He didn't require a deposit and said he'd call when he located the part. To my surprise, first thing Monday morning he called to say he had tracked one down, but there were two possible versions and he needed to remove the old one to confirm which was correct. He came out, removed the alternator, sourced the right replacement, and returned shortly after. After a deposit for the part, he finished the job in about two hours, including reinstalling everything. He even sent me a video of the truck running with the correct voltage reading, which was great since I wasn't there in person. Because I was coordinating everything remotely from Ventura, this could have been stressful -- but he made the whole process very easy, transparent, and professional. Communication was excellent and payment through Zelle was simple. If you' need a reliable mobile mechanic, I would absolutely recommend On The Go Mechanic.

I am beyond grateful that we found a mechanic when we needed it most. my husbands Nissan frontier…read morestopped working and wouldn't turn on due to the alternator. We couldn't drive it in to any mechanic and that's when we searched for a mechanic that goes to your location. Jesus came by still did a search for the problem with his tool and we came to an agreement that it was the alternator. He got to work right away and and fixed the problem . Yesterday he stopped by my home again to change our brakes on both trucks Nissan Frontier and Chevy Traverse. I am so happy that he was fast and consistent with his great work. I believe we found a trustworthy mechanic for all of our future maintenance and car needs. Thank you!

I know this review is overdue, but XP Auto Center truly exceeded my expectations. I was in a…read morehorrible freeway accident in Los Angeles while driving back to San Diego, and we had only purchased the car a couple months earlier, so I was devastated. They did an incredible job with the repairs. The car looks and feels like it was never in an accident. The team was responsive throughout the process, the workmanship was excellent, and everything was repaired using new manufacturer parts. The paint match and finish are flawless. Allstate listed them as a preferred repair shop, and I am so glad I chose them. I feel completely safe driving my car again and could not be happier with the results. A special thank you to Nick for personally delivering our car back to us. With a baby at home and the car in LA, it would have been very difficult to retrieve it. That level of care meant so much to our family. Highly recommend.

SHOUT OUT TO TATIANA AND HER TEAM. I am forever grateful…read more After my recent car accident, finding a trustworthy auto body shop was extremely important to me--and I'm so glad I chose this one. From the moment I walked in, the team was professional, transparent, and genuinely helpful. They took the time to explain the entire repair process, kept me updated throughout, and handled everything with my insurance, which made a stressful situation so much easier. The quality of the work exceeded my expectations. My car looks brand new again--like nothing ever happened. The attention to detail was incredible, and you can tell they take pride in what they do. What stood out the most was their communication and honesty. There were no surprises, no upselling--just great service and a team that truly cares about their customers. I highly recommend this shop to anyone needing repairs. If you're dealing with the stress of an accident, this is the place you want to go.

Jiffy lube has been my go to spot for oil changes for as long as I could remember since having my…read morecar. Their service is quick, all my visits have been very easy, smooth & fast. All the workers are always very polite and respectful. I love how jiffy lube also offers coupons online, I usually always apply 15$ off to my oil changes so that's always a plus for me.

Came in on a friday morning (8:07am) NO appointment just a walk in…read more They were able to assist me with an Oil change, AC filter change and tire pressure check. I was out of there before 9am. The staff was friendly. Paid $210 for all.

Amazing service every time! Israel always takes great care of me when I come in for my oil change,…read moreand the car wash is always spotless. Quick, professional, and friendly highly recommend

I don't recommend any one to go there but if you go do not pay by credit card pay only cash because…read morethey charge more than they promise you. You must check your receipt before you leave.

I had such a great experience at Integrity Tire and Auto! I came in with a nail in my tire and was…read morehonestly expecting a hassle, but the team made everything incredibly easy. Everyone was super friendly and welcoming right from the start. The waiting area was a huge bonus. Comfortable seating, good coffee, and even a foosball table, which made the time fly by. On top of that, they were quick, responsive, and clearly respectful of my time. It's not often you find a place that combines efficiency with genuinely great customer service, but they nailed it. Highly recommend!

Straight to the point , fix my flat tire ASAP. Highly recommended . They follow the 1st come basis…read more I am glad that we have a reliable place to go to , which is near our place in Sylmar .

Angel G. was absolutely professional and amazing! I had a flat tire and he was able to see what my…read moreproblem was. I was literally in and out within 5-10 minutes!!! Highly recommend!!! Excellent pricing! You saved my day. A+ (5STARS)

Horrible customer service from the Owners son. A Performance Shop brought my G80 M3 to get MT Tires…read moreinstalled here and they later sent me pictures that my Wheel has been scratched. This scratch was not on any area that could have been scratched by me or the performance shop. The scratch is in the Wheel well, the only logical explanation is it was scratched upon removing and installing the new tires. When I reached out to the son of the owner, so they can explain what had happened or if they can get it repaired. He immediately became defensive saying he's not fixing shit and it wasn't him. I take great care of my car, and I most definitely know this was him doing a careless job, when handling my wheel. The scratch isn't anything major, but it's the principle of running a business and being able to accept when you fuck up & offering to make it right especially after being a repeat customer for years. At most it would've been a $200 repair if that, but instead he rather shit talk and cuss at a loyal customer who's brought multiple cars to him in the past. If you're considering bringing your car here, think twice about it. If they damage your car, they'll deny they did it and pretty much tell you to fuck off. Instead go to a different shop that values their customers and their cars.

On my way to Disney land and the brake system start messing up and it's hard to press the brake. I…read morehave my wife and 2 and 4 year old are in the car. We are driving from Sacramento. Auto mechanic of Sylmar is the only shop open at 3:30 on a Saturday. Even though shop about to close worker went out his way to try help us and gave us a ride to enterprise. These are amazing people and affordable prices.

Bravo! Bravo! JR is thee best to bring your vehicle to…read more He gives you thee best service! Reasonable prices, very respectful, and while you get your oil change go grab a burger at "In'n Out" across the street! Thankashey JR! He checked my car before I purchased it, aNd it is still running beautifully! No stress when you know JR, it's been over 15 yrs. that he has serviced mine and all my families cars and trucks!