A small but modern M&S Food location with car parking, in Chorley town centre, the selection overall is OK, although the free-from selection was small, although this is typical of standalone Marks and Spencer Food only locations.
The staff seemed friendly, although one employee did confuse vegan and gluten-free, presuming it would still be okay, so allergy training should be improved, especially considering Marks and Spencer are generally pretty clued up about gluten-free / allergies etc.
The mobile scanning system seemed to be down, which I was told is due to the wi-fi the store is on, which seems to be intermittent - hopefully, this will be fixed to improve reliability and consistency.
3* - I do prefer Booths across the way, but this isn't a bad alternative if you're in a hurry. read more